230 Client Solutions jobs in India

Who We Are

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit

The Role

Purpose of the role:

The Head - Client Solutions is a key leadership role responsible for driving business growth through strategic client acquisition, retention, and relationship management. This role focuses on developing and implementing innovative sales strategies, fostering strong partnerships, and ensuring the seamless delivery of solutions that meet client needs.

Strategy Formulation:

• Focusing on creating and implementing innovative approaches to drive client satisfaction, business growth, and market leadership. Key components include:
• Develop tailored solutions that align with client needs and organizational objectives.
• Design and execute strategies to identify and acquire new clients, while retaining and expanding relationships with existing clients.
• Drive cross-selling and upselling opportunities by leveraging client relationships across regions and service offerings.
• Position the company as a leader in the industry by capitalizing on emerging workplace trends and offering innovative solutions.
• Lead cross-functional teams to align client solutions with design, delivery, and operational goals.
• Monitor and analyse key performance indicators (KPIs) to refine strategies and improve outcomes.

Client Relationship Management:

• Collaborate closely with client solutions teams and business leaders across APAC region to ensure a seamless client experience by implementing and maintaining client service best practices and procedures.
• Proactively manage client expectations and ensure exceptional customer satisfaction by identifying potential issues and implementing timely corrective measures.
• Leverage regional relationships to identify cross-selling opportunities, fostering collaboration across regions for mutual benefit.

Business Operations:

• You will present and demonstrate our value proposition to both existing and potential clients, offering tailored business and workplace solutions.
• You will meet financial objectives set by the organization, achieving both individual and team sales targets.
• You will work closely with studio design heads on ongoing projects and new pitches, enhancing our brand positioning and design capabilities to secure business in the region.
• You will stay informed about industry trends, market developments, and competitors, identifying emerging workplace trends and potential partnerships to drive growth.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

• Uphold and promote the collaborative and open communication culture that defines Space Matrix.
• Build a team that works seamlessly with colleagues across all our P&Ls, collaborating closely on sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and the sales process through to deal closure and signing.
• Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

Ideal Profile

What we are looking for:

• You have a degree/experience in Architecture, Interior Design, or Project Management, with significant experience in corporate interior projects and at least 15 years in B2B business development within the workplace industry.
• You are a distinguished professional in the regional workplace industry, with a well-established network and strong connections within the field.
• You need to have a proven track record of consistently achieving financial targets.
• You are deeply passionate about driving forward innovative, industry-leading concepts in workplace design and execution, staying informed about emerging trends and competitive dynamics.
• With exceptional communication skills, you excel at building trust and fostering collaborative relationships both internally and externally.
• You thrive in ambiguity, demonstrating high learning agility and strong problem-solving abilities.
• Your enthusiasm for the future of workspaces is matched by your persistence and perseverance to deliver the best solutions for customers.
• You will be committed to uphold Space Matrix's core values of Teamwork, Integrity, and Excellence.

What's on Offer?

• We are recognised & certified as a Great Place To Work 7 years in a row.

Who We Are

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit

The Role

Purpose of the role:

The Head - Client Solutions is a key leadership role responsible for driving business growth through strategic client acquisition, retention, and relationship management. This role focuses on developing and implementing innovative sales strategies, fostering strong partnerships, and ensuring the seamless delivery of solutions that meet client needs.

Strategy Formulation:

• Focusing on creating and implementing innovative approaches to drive client satisfaction, business growth, and market leadership. Key components include:
• Develop tailored solutions that align with client needs and organizational objectives.
• Design and execute strategies to identify and acquire new clients, while retaining and expanding relationships with existing clients.
• Drive cross-selling and upselling opportunities by leveraging client relationships across regions and service offerings.
• Position the company as a leader in the industry by capitalizing on emerging workplace trends and offering innovative solutions.
• Lead cross-functional teams to align client solutions with design, delivery, and operational goals.
• Monitor and analyse key performance indicators (KPIs) to refine strategies and improve outcomes.

Client Relationship Management:

• Collaborate closely with client solutions teams and business leaders across APAC region to ensure a seamless client experience by implementing and maintaining client service best practices and procedures.
• Proactively manage client expectations and ensure exceptional customer satisfaction by identifying potential issues and implementing timely corrective measures.
• Leverage regional relationships to identify cross-selling opportunities, fostering collaboration across regions for mutual benefit.

Business Operations:

• You will present and demonstrate our value proposition to both existing and potential clients, offering tailored business and workplace solutions.
• You will meet financial objectives set by the organization, achieving both individual and team sales targets.
• You will work closely with studio design heads on ongoing projects and new pitches, enhancing our brand positioning and design capabilities to secure business in the region.
• You will stay informed about industry trends, market developments, and competitors, identifying emerging workplace trends and potential partnerships to drive growth.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

• Uphold and promote the collaborative and open communication culture that defines Space Matrix.
• Build a team that works seamlessly with colleagues across all our P&Ls, collaborating closely on sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and the sales process through to deal closure and signing.
• Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

Ideal Profile

What we are looking for:

• You have a degree/experience in Architecture, Interior Design, or Project Management, with significant experience in corporate interior projects and at least 15 years in B2B business development within the workplace industry.
• You are a distinguished professional in the regional workplace industry, with a well-established network and strong connections within the field.
• You need to have a proven track record of consistently achieving financial targets.
• You are deeply passionate about driving forward innovative, industry-leading concepts in workplace design and execution, staying informed about emerging trends and competitive dynamics.
• With exceptional communication skills, you excel at building trust and fostering collaborative relationships both internally and externally.
• You thrive in ambiguity, demonstrating high learning agility and strong problem-solving abilities.
• Your enthusiasm for the future of workspaces is matched by your persistence and perseverance to deliver the best solutions for customers.
• You will be committed to uphold Space Matrix's core values of Teamwork, Integrity, and Excellence.

What's on Offer?

• We are recognised & certified as a Great Place To Work 7 years in a row.

Role - Client Solutions Intern

Tenure - 6 months

Location - Mumbai

About Us:

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.

For more information, visit

We’re looking for a proactive Client Servicing Intern to support the accounts team in day-to-day coordination, client communication, and campaign execution. If you’re organized, curious about brands, and love working in a fast-paced creative environment, we’d love to hear from you.

Key Responsibilities:

• Assist in managing client accounts and handling day-to-day requirements

• Coordinate between internal teams (creative, media, strategy) and clients

• Prepare briefs, reports, and presentations as needed

• Support in tracking timelines, deliverables, and approvals

• Research industry trends, competitors, and client sectors

• Maintain documentation and meeting records

Skills & Requirements:

• Strong communication and interpersonal skills

• Basic understanding of marketing/advertising concepts

• Good with MS Office (especially PPT and Excel)

• Detail-oriented, organised, and a team player

• Graduate or pursuing a degree in Mass Media, Marketing, Communication, or related fields

At Nextyn, we're seeking dynamic and talented individuals to join our Expert Network team. As a vital bridge between researchers, clients, and industry experts, you will play a key role in delivering comprehensive research solutions that empower informed decision-making. Join our innovative and collaborative team, where your contributions will be recognized, and professional growth is actively encouraged. If you’re passionate about connecting people, conducting insightful research, and facilitating impactful decision-making, apply today to become part of Nextyn’s Expert Network department!

Job Responsibilities

As an integral part of the Expert Network team, you will be responsible for:

Expert Identification and Engagement:

• Independently identify industry professionals and subject-matter experts relevant to enterprise client requests/projects.

Client Relationship Management:

• Liaise with clients to build strong relationships and understand their needs.

Expert Support:

• Assist Nextyn’s Experts with their queries to ensure seamless collaboration on projects.

Revenue Growth:

• Drive revenue growth by sourcing high-quality experts and expanding opportunities with clients from accounts you “own.”
• Identify upselling or cross-selling opportunities to maximize client value.

Project Coordination:

• Collaborate with consultants/analysts in the organization to deliver optimum results for projects.
• Ensure timely communication between clients and internal teams regarding project progress.

Research and Analysis:

• Conduct quantitative and qualitative analysis across various projects to optimize company growth.
• Perform in-depth research on target topics or industries based on client requirements.

Preferred Qualifications

We are looking for candidates who meet the following criteria:

• Education: Master’s or Bachelor’s degree in Business, Economics, or related disciplines.
• Experience: 0–1 years of experience working with data or research in a related field.

Skills:

• Excellent communication skills (written and verbal).
• Strong analytical skills with the ability to conduct high-quality research.
• Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Ability to work effectively in a fast-paced and competitive environment.

Location: Candidates based in Mumbai who can join immediately are preferred.

Why Join Nextyn?

At Nextyn, we offer more than just a job — we provide an opportunity to grow, innovate, and make impactful contributions. Here’s why you should join us:

Be Part of an Innovative Team:

• Drive impactful decision-making across industries by connecting researchers, clients, and experts.
• Work in a fast-paced environment that values creativity, collaboration, and purpose.

Global Exposure:

• Gain experience working with global markets and industry leaders across diverse sectors.
• Collaborate with top researchers and subject-matter experts worldwide.

Professional Growth Opportunities:

• Access structured mentorship programs to learn directly from experienced professionals.
• Participate in skill development initiatives and Training.
• Clear career paths with opportunities for advancement.

Generous Benefits Package:

• Comprehensive insurance coverage and Provident Fund (PF) contributions.

Young and Dynamic Team:

• Join a vibrant team of ambitious professionals in a rapidly growing organization.
• Participate in team-building activities and innovation labs to foster creativity.

Commitment to Diversity & Inclusion:

• Be part of a workplace that values diverse perspectives and promotes equity in all aspects of the organization.

Roles & Responsibilities:

• Translate brand marketing strategies into creative strategies.
• Analyze and evaluate competitive marketing environment to create and offer integrated solutions for clients.
• Serve as a business advisor not just to the client, but also to the management and the internal teams. Provide consistent, valuable and relevant market data for strategic projects.
• Collaborate with cross-functional, internal teams to support a diverse pipeline of projects; mainline and/or digital.
• Lead on problem-solving and connect the dots between business, brand & marketing goals, and the channels, tactics and technologies that will work together to provide actionable result.
• Inspect reports and keep abreast of campaign outreach and effectiveness.
• Drive and build a solid business development model with continued focus on upselling while also leading the pitches for new business development.
• Maintain a closer watch on the revenue and ensure deadlines and optimal credit period management are met.
• Work closely with the planning team to improve current scope of work.
• Lead and manage a team to maintain camaraderie and together ensuring commitment to deliverables and timelines.

Skills & Competencies

• 8-11 years of Account Management experience in the Advertising industry with 3-4 years experience of servicing the digital, social requirements of brands.
• Ability to up-sell and cross-sell services within the client business.
• Detail-oriented, a strong communicator and an effective presenter with skills necessary to develop effective presentations.
• Team player with strong inter-personal and organizational skill.
• Ability to manage across cultures and functions.

Role : Client Solutions Partner (AI for Telecom)

Experience Level : 8 to 12 years

Location : Mumbai / Bangalore (hybrid)

Job Summary:

We are seeking a dynamic and strategic Client Solution Partner with expertise in Telecom and AI/Generative AI (GenAI) solutions. In this role, you will serve as a trusted advisor to telecom clients, helping them navigate the transformative potential of AI and GenAI technologies to solve complex challenges and drive business innovation. You will work closely with cross-functional teams to design, sell, and implement tailored AI-driven solutions that optimize telecom operations, enhance customer experiences, and unlock new growth opportunities.

Roles and Responsibilities:

• Client Relationship & Engagement : Cultivate and manage strong, long-term relationships with key decision-makers in telecom organizations. Act as the primary point of contact for all AI and GenAI-related initiatives, ensuring the delivery of high-value solutions.
• Solution Design & Strategy : Collaborate with clients to understand their business challenges and telecom needs, and design AI/GenAI-driven solutions that address these pain points. Provide strategic guidance on how emerging technologies can transform their operations and customer offerings.
• Sales & Business Development : Identify new business opportunities and upsell AI and GenAI solutions within existing client accounts. Lead consultative sales engagements, guiding clients through the AI journey—from initial discovery to solution design and deployment.
• End-to-End Project Leadership : Oversee the full lifecycle of AI/GenAI solutions, from pre-sales through to post-sales support. Work with internal teams to ensure the successful implementation of solutions that align with client objectives and exceed expectations.
• AI & GenAI Expertise : Stay on the cutting edge of AI, machine learning, and generative AI trends. Bring deep knowledge of how these technologies can be applied in the telecom industry, from predictive maintenance and network optimization to customer personalization and automation.
• Cross-Functional Collaboration : Work closely with sales, engineering, product, and support teams to tailor AI/GenAI solutions that meet client needs. Ensure clear communication and alignment between teams throughout the solution lifecycle.
• Client Advocacy & Support : Advocate for client needs within the organization, ensuring their feedback and concerns are addressed. Provide clients with ongoing education and support to help them maximize the value of AI solutions.
• Performance Monitoring & ROI : Measure the success and impact of AI/GenAI solutions for clients. Provide reports and analytics to demonstrate ROI and continuously identify areas for improvement and further value creation.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Telecommunications, Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience in a client-facing role within the telecom industry, with a strong understanding of telecom operations and technologies.
• Deep expertise in AI, machine learning, and generative AI technologies, with a focus on their application in the telecom sector.
• Experience in selling AI-driven solutions, preferably in the telecom or technology industries, with a proven track record of sales success.
• Strong business acumen with the ability to translate client needs into actionable AI/GenAI solutions.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex AI concepts in simple terms to both technical and non-technical stakeholders.
• Strong project management skills with the ability to manage complex, multi-faceted engagements.
• A collaborative mindset, able to work effectively with internal and external teams to deliver exceptional client experiences.

Preferred Qualifications:

• Experience with telecom-specific AI applications such as predictive analytics, network optimization, customer service automation (e.g., chatbots, virtual assistants), and fraud detection.
• Familiarity with AI platforms, frameworks, and tools (e.g., TensorFlow, PyTorch, GPT models) and cloud-based AI solutions.
• Background in data science, machine learning engineering, or a related technical field.
• Knowledge of AI ethics and regulations, particularly in telecom environments.

Company Overview:-

PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors.

We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence.

The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability.

Vision of the organization:

To be the first choice in delivering excellence in integrated solutions & experiences.

Values that we stand by:

• Continuous Improvement
• Entrepreneurial Spirit
• Respect For People
• Being Responsible and Accountable
• Team Work
• Business Ethics

Overall Objectives of role:-

Plays a crucial role in supporting the business development team in achieving the organization objectives. Involves supporting growth opportunities through sharing key market and competitor insights. This position involves coordinating and responding to requests for proposals, ensuring timely and accurate submissions, and collaborating with cross-functional teams to create synergy for effective proposal submissions to the client

Roles & Responsibilities:-

• Secondary market research encompassing details of industry mapping, competitor mapping, latest news on industry innovations and key market insights
• Developing business reports for recommending expansion to new industry segments & geographies
• Custodian and driver of business leads received from the lead generation agencies, ensuring the same is followed up till closure
• Ensuring implementation of all tech led initiates by the organization to the complete sales team
• Curate customized presentations for new business opportunities in line with the inputs received from the sales and operations team
• Formulate transition plans & ensure seamless execution of the same involving all stake holders
• Prepare presentations for the internal management and governance requirements
• Feed market insights to the management & all internal stakeholders in a timely manner
• Contribute to augment & develop new solutions for IFM & New technology initiatives
• Maintain a comprehensive database of RFPs, proposals, and outcomes.

Preferred Skills:-

1. MBA/ PGDM
2. Strong written and verbal communication skills
3. Excellent power point skill
4. Proficient in excel
5. Knowledge in using Power BI/ AI tools
6. Experience in secondary research and reporting