118 Clinic Director jobs in India

About Us:

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Job Description

Provides clinical and administrative direction for the clinical operation of medical departments and services. Responsible for the co-ordination and oversight of all medical care and support clinical related quality monitoring /accreditation/quality assurance.

Roles & Responsibilities

• Responsible for overall co-ordination and oversight of all medical care provided at the unit and quality of clinical services rendered
• Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc
• Analyze department mix and need for consultants
• Participate in tariff revision and clinical compensation patterns
• Analyze performance of retainers
• Monitor & Rationalize Doctor cost
• Rationalization of surgical & Medical Charges
• Responsible for the clinician / clinical related quality monitoring/accreditation /quality assurance services
• Co-ordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings. Participate and key contributor to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee.
• To Oversee reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs
• Addressing requirement of consultants and recruitment of consultants
• Induction, On boarding, Credentialing and privileging, formulating Contracts with inputs from Hospital Director for the new Consultants. Training and re privileging and monitoring performance and appraisal of the Consultants and maintaining personnel file with all the documents. Addressing any clinical governance related issues and initiating appropriate action when necessary
• Addressing of clinical Patient concerns/ complaints / potential medico legal complaints in coordination with treating Doctor. To review, peer review and formulate the draft reply for the medico legal cases with inputs from the treating team. Submit all documents and the draft version to the legal team. To maintain medicolegal tracker and follow up on active cases
• Conducting morality Mortality meetings periodically and review cases
• Audit-Clinical billing codes
• To provide clinical input to Unit Head whenever required for medico legal cases received
• Any new projects for MHEPL as per the Medical Admin with regard to clinical assessment
• To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results
• Recommend junior clinical manpower for effective functioning of clinical departments
• Evaluate and initiate academic activities and programs like DNB/FNB/ Fellowship/ Training and certification Courses
• Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication
• Prepare the biomedical equipment capital expenditure budget based on inputs from clinicians and biomedical department. Planning, rationalizing and optimizing the utilization of the equipment and providing inputs for procurement
• Oversight of medical records department and initiate digitization, Electronic records where feasible
• Conduct awareness programs, campaigns and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies
• Medical Audits and facilitator of JCI/NABH Accreditation

What We Are Looking For:

• Qualification : MBBS + MHA
• Minimum 10 years of experience in Medical Superintendent role.
• Proven team leadership skills with the ability to work effectively in a highly collaborative team environment.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment

How to Apply:

Ready to make your mark with us? Apply now by sending your resume to

About the Role:

We are looking for a highly organised, proactive, and committed professional to work directly with our Medical Director. This role goes beyond a traditional EA position - it combines executive assistance, operations management, and medical administration responsibilities. The right candidate will essay an important role, ensuring smooth execution of daily priorities, effective team coordination, and streamlined decision-making.

This is a high-visibility role and requires someone with strong ownership, discretion, and the ability to manage both micro-level details and macro-level execution.

Key Responsibilities:

• Manage and optimise the Medical Director’s calendar, appointments, and travel.
• Act as the primary point of contact for internal and external stakeholders.
• Prepare agendas, notes, and follow-up actions for meetings.
• Draft and review communications, documents, and reports.
• Ensure day-to-day functioning of clinics runs smoothly in alignment with the Medical Director’s directives and time table.
• Oversee medical operations coordination, including OPD flow, patient scheduling systems, and inter-clinic communication.
• Liaise with doctors, staff, and department heads to ensure timely execution of clinical and operational plans.
• Track patient experience feedback and flag areas for improvement to the Medical Director.
• Support the Medical Director in decision-making by collating data, preparing presentations, and summarising key insights.
• Drive execution of special projects and new initiatives assigned by the Medical Director.
• Follow up on decisions and tasks delegated by the Medical Director and ensure accountability.

Key Requirements:

• Bachelor’s or Master’s degree (MBA / MHA / Healthcare Management preferred).
• 6-8 years of relevant experience in Executive Assistance, Medical Administration, or Healthcare Operations.
• Strong understanding of clinical workflows, hospital/clinic administration, and operational SOPs.
• Excellent written and verbal communication skills.
• High level of discretion, integrity, and ability to handle sensitive information.
• Strong organisational skills with the ability to prioritise and multitask.
• Tech-savvy with proficiency in MS Office/Google Suite;
  knowledge of healthcareERP systems is a plus.

What We Offer:

• Opportunity to work closely with one of India’s most respected dermatologists & thought leaders in Aesthetic Medicine.
• A senior role with scope for growth into higher operational/strategic positions.
• Dynamic and professional work environment across multiple clinics.

*Temp & full-time opportunity available. Immediate start* About the company: An innovative and dynamic company is seeking an enthusiastic Client Liaison Officer to join their team. This is an exceptional opportunity to be part of a leading organization specializing in corporate healthcare solutions, known for its entrepreneurial spirit and client-focused approach. With over 20 years of experience at the forefront of workplace occupational health, the company is eager to expand its team and continue its growth. Benefits:

• Social events and team activities. 
• Engaging and vibrant team environment
• Generous salary.
• Fantastic location with easy access to surrounds.
• Chance to grow within a

About the role: The Client Liaison Officer plays a crucial role in ensuring the seamless operation of aged care assessment services. This position is responsible for coordinating schedules and ensuring adequate coverage for annual, sick, and other types of leave. The role requires maintaining clear and consistent communication with assessors, addressing any scheduling conflicts or resource gaps, and helping to facilitate the efficient functioning of the field team. By proactively managing these logistics, the Client Liaison Officer ensures that assessment services are delivered smoothly and without disruption, supporting the overall effectiveness of the team and client satisfaction. Your responsibilities will include: 

• Coordinate schedules to ensure adequate coverage for annual, sick, and other types of leave.
• Maintain open and consistent communication with assessors to address any scheduling conflicts or issues.
• Ensure smooth operation of assessment services by managing resource coverage and logistics.
• Support the efficient functioning of the field team.
• Proactively identify and resolve any gaps in coverage to minimize disruption.

• Contribute to overall team effectiveness and client satisfaction through effective coordination.

Requirements:

• Experience in healthcare, allied health, support coordination, NDIS is advantageous
• 'Shiftcare' experience advantageous
• Excellent written and verbal communication skills, with a focus on commercial effectiveness
• Passion for problem-solving and a creative, innovative approach to challenges
• Demonstrated ability to manage multiple priorities and competing demands efficiently
• Highly driven, energetic, and well-organized, with a flexible approach to work
• Exceptional organizational skills and attention to detail in all tasks
• Proactive in identifying opportunities for process improvement and optimization

How to apply:   Click APPLY email  your resume to   

Looking for a Clinical Operations Professional with 4-5 years of exp. in clinical trials (Phase 1 to 4)

Educational Qualifications :- M.Pharm

The responsibilities include developing and managing the framework for Clinical process, service quality and customer experience for all service lines under Surgery care & Dental.This role will ensure end to end process streamlining and enhancements via QA and QC measures across functions to ensure best quality of care, customer experience, business growth and scalability. This role is critical in ensuring the highest standards of patient care through clinical audits, prescription validation, call monitoring, and effective coordination with various healthcare stakeholders (Ops, Customer support, Inside Sales, Product & Tech, Marketing, Sales & AM, Finance) to improve the entire customer experience and drive process improvements.

Key Roles & Responsibilities:

• Ensuring all the Clinical calls are happening as per the SOP
• Conduct regular audits of clinical calls to ensure adherence to medical protocols and guidelines.
• Identify areas for improvement and provide structured feedback for quality enhancement.
• All concerns were addressed through timely follow-ups with the network, CST, Insurance MB, hospital SPOCs, medical teams, ICU doctors, and senior surgeons.
• Develop and implement Standard Operating Procedures (SOPs) for handling missed inbound calls.
• Leverage prescription verification insights to improve the Surgery suggested funnel and better conversion
• Monitor and contribute to reducing the number of missed calls by the team.
• Lead, manage and monitor the entire CSAT framework to ensure CSAT, DSAT and NPS process flow

• Explore and introduce channels and mechanisms to capture customer feedback and surveys to increase the response rate and CSAT coverage

• Ensure identification of the process gaps and timely CAPA to enable continuous process improvement

• Identify the need for Quality improvement projects (QIP) as a part of RCA analysis to ensure continuous service quality improvement

• Lead,manage and monitor daily ticket flow, closure and zero pendency for surgery care and dental tickets on freshdesk

• Identify the complaint trends, common issue patterns and areas of improvement across all stages and overall processes

Skills & Requirements:

1. Must have 7-8 years of experience, including expertise in Clinical and QA (hospital-related) processes, as well as Customer Experience in the healthcare sector.
2. Experience in audits (Clinical/Non Clinical), prescription validation, and healthcare coordination is preferred.
3. Strong communication, problem-solving, and team management skills
4. Ability to work in a fast-paced environment and coordinate with multiple stakeholders.
5. Knowledge of medical documentation and compliance standards
6. Good analytical skills - working with large, complex datasets and deriving insights and identifying gaps and areas of improvement
7. Ability to take constructive criticism and take corrective action - being open to feedback and closing the feedback loop
8. Tool requirements - Advanced proficiency in Excel, Powerpoint, basic knowledge of additional analytical, Quality and CRM tools

The responsibilities include developing and managing the framework for Clinical process, service quality and customer experience for all service lines under Surgery care & Dental.This role will ensure end to end process streamlining and enhancements via QA and QC measures across functions to ensure best quality of care, customer experience, business growth and scalability. This role is critical in ensuring the highest standards of patient care through clinical audits, prescription validation, call monitoring, and effective coordination with various healthcare stakeholders (Ops, Customer support, Inside Sales, Product & Tech, Marketing, Sales & AM, Finance) to improve the entire customer experience and drive process improvements.

Key Roles & Responsibilities:

• Ensuring all the Clinical calls are happening as per the SOP
• Conduct regular audits of clinical calls to ensure adherence to medical protocols and guidelines.
• Identify areas for improvement and provide structured feedback for quality enhancement.
• All concerns were addressed through timely follow-ups with the network, CST, Insurance MB, hospital SPOCs, medical teams, ICU doctors, and senior surgeons.
• Develop and implement Standard Operating Procedures (SOPs) for handling missed inbound calls.
• Leverage prescription verification insights to improve the Surgery suggested funnel and better conversion
• Monitor and contribute to reducing the number of missed calls by the team.
• Lead, manage and monitor the entire CSAT framework to ensure CSAT, DSAT and NPS process flow

• Explore and introduce channels and mechanisms to capture customer feedback and surveys to increase the response rate and CSAT coverage

• Ensure identification of the process gaps and timely CAPA to enable continuous process improvement

• Identify the need for Quality improvement projects (QIP) as a part of RCA analysis to ensure continuous service quality improvement

• Lead,manage and monitor daily ticket flow, closure and zero pendency for surgery care and dental tickets on freshdesk

• Identify the complaint trends, common issue patterns and areas of improvement across all stages and overall processes

Skills & Requirements:

1. Must have 5+ years of experience, including expertise in Clinical and QA (hospital-related) processes, as well as Customer Experience in the healthcare sector.
2. Experience in audits (Clinical/Non Clinical), prescription validation, and healthcare coordination is preferred.
3. Strong communication, problem-solving, and team management skills
4. Ability to work in a fast-paced environment and coordinate with multiple stakeholders.
5. Knowledge of medical documentation and compliance standards
6. Good analytical skills - working with large, complex datasets and deriving insights and identifying gaps and areas of improvement
7. Ability to take constructive criticism and take corrective action - being open to feedback and closing the feedback loop
8. Tool requirements - Advanced proficiency in Excel, Powerpoint, basic knowledge of additional analytical, Quality and CRM tools.

Key Roles & Responsibilities:

• Ensuring all the Clinical calls are happening as per the SOP
• Conduct regular audits of clinical calls to ensure adherence to medical protocols and guidelines.
• Identify areas for improvement and provide structured feedback for quality enhancement.
• All concerns were addressed through timely follow-ups with the network, CST, Insurance MB, hospital SPOCs, medical teams, ICU doctors, and senior surgeons.
• Develop and implement Standard Operating Procedures (SOPs) for handling missed inbound calls.
• Leverage prescription verification insights to improve the Surgery suggested funnel and better conversion
• Monitor and contribute to reducing the number of missed calls by the team.
• Lead, manage and monitor the entire CSAT framework to ensure CSAT, DSAT and NPS process flow

• Explore and introduce channels and mechanisms to capture customer feedback and surveys to increase the response rate and CSAT coverage

• Ensure identification of the process gaps and timely CAPA to enable continuous process improvement

• Identify the need for Quality improvement projects (QIP) as a part of RCA analysis to ensure continuous service quality improvement

• Lead,manage and monitor daily ticket flow, closure and zero pendency for surgery care and dental tickets on freshdesk

• Identify the complaint trends, common issue patterns and areas of improvement across all stages and overall processes

Skills & Requirements:

• Must have 7-8 years of experience, including expertise in Clinical and QA (hospital-related) processes, as well as Customer Experience in the healthcare sector.

• Experience in audits (Clinical/Non Clinical), prescription validation, and healthcare coordination is preferred.

• Strong communication, problem-solving, and team management skills

• Ability to work in a fast-paced environment and coordinate with multiple stakeholders.

• Knowledge of medical documentation and compliance standards

• Good analytical skills - working with large, complex datasets and deriving insights and identifying gaps and areas of improvement

• Ability to take constructive criticism and take corrective action - being open to feedback and closing the feedback loop

• Tool requirements - Advanced proficiency in Excel, Powerpoint, basic knowledge of additional analytical, Quality and CRM tools

MediBuddy is India's largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.

It also provides its customers hassle-free, end-to-end surgery care through a Care Buddy, right from connecting them to the right surgeon to post-operative recovery care. MediBuddy's surgery care provides specialized treatment in several other departments like Proctology, Ophthalmology, Vascular, ENT, Orthopaedics, Urology, Gynaecology, and more. With full-stack Surgery Care management services, MediBuddy assures customers an array of solutions for every medical, financing, insurance, and recovery need of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90,000+ doctors, 7,100+ hospitals and clinics, 4,000+ diagnostic centers, 2,500+ pharmacies along with a team size of 2200+ members. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere in 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is bridging the Urban-Rural quality healthcare divide. MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, surgery care, among other healthcare services.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job description:

• Develop a process framework by investigating, analyzing, and designing the integration of recurring milestone functionality into the TMF Oversight process
• Design a TMF Study Health Dashboard by investigating and analyzing current processes to effectively leverage the TMF Health Oversight process, enabling improved visibility and proactive management of study health metrics
• Establish Inspection Readiness milestone tasks along with corresponding user enablement activities and comprehensive guiding documentation to ensure effective implementation and user adoption.
• Support the enhancement of the TMF Oversight knowledge management landscape by analyzing current guidance material and processes to enhance the organization, accessibility, and usability of critical information.
• Support the evolution of the existing TMF health analysis outcomes and metric set by refining current measures and identifying enhancements to drive improved oversight, insights, and decision-making.
• Investigate the utilization of system User Tasks within the TMF Oversight process to identify opportunities for optimization and alignment with oversight objectives, ensuring enhanced efficiency and accountability.

Required Skills:

• Bachelor´s or Master´s degree in related field, preferably in medicine / science, paramedical science, computer science, business management
• Sound knowledge across healthcare/pharmaceutical industry, digital/IT industry incl. general understanding of pharma industry, rules, and regulations, corresponding regulations, and industry best practice (e.g., ICH-GCP, FDA, EMA, ALCOA)
• Experienced in the pharmaceutical industry preferably in an international role with experience in Clinical Development/Operations with focus on Documentation Management and the management of the Trial Master File (TMF)
• Experienced in business/process consulting, incl. change & stakeholder management
• Knowledge in implementation of processes and systems in the GCP area in a global setting
• Affinity for data and digitalization, proven ability to utilize technologies to access information, generate data-driven insights, be creative, innovative, solve problems
• Effective communication and presentation skills
• Proficient in developing and maintaining process documentation
• Knowledge of relevant IT solutions and systems used in Clinical Documentation Management (Veeva Vault)
• Experience in managing and mitigating risks associated with clinical trial documentation.
• Fluent in English (both written and verbal)

Company Description

QREC Clinical Research LLP is a Contract Research Organisation (CRO) with offices in Jaipur (India), and Dubai (UAE). We offer comprehensive services to the healthcare industry, encompassing clinical trials (Phase 3 & 4), real-world and observational studies, post-marketing surveillance (PMS), investigator-initiated studies, medical writing, clinical data management, statistical analysis, and medico-marketing globally. With extensive experience, QREC has contributed to over 450 brand plans and conducted numerous studies and projects, leveraging a skilled team with a zero major observation record in sponsor and independent audits.

Role Description

This is a full-time on-site role located in Jaipur for a Clinical Operations Specialist. The Clinical Operations Specialist will be responsible for overseeing clinical trials, ensuring compliance with protocols, managing research projects, coordinating with investigators, and ensuring the smooth execution of day-to-day clinical operations.

Qualifications

• Clinical Operations, Clinical Trials, and Protocol management skills
• Experience in Research and Project Management
• Excellent organizational and communication skills
• Ability to work effectively in a team-oriented environment
• Proficiency in data management and regulatory compliance
• Bachelor's or Master's degree in a relevant field such as Life Sciences, Nursing, Pharmacy, or equivalent
• Previous experience in the healthcare or clinical research industry is preferred