500 Clinical Operations jobs in India

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 5+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Skills and competencies:

• Strong analytical, critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• MS office proficiency
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Ability to make sound decisions keeping in mind business interests
• Comfortable handling teams across geographies, i.e. other locations within India, Philippines or in the US
• Capable of working under stress and for extended amounts of time

To enable AbbVie’s emergence as a world class R&D organization, the Site Management and
Monitoring (SMM) Country/District COM plays a leadership role accountable for driving the business
of SMM within a Country/District(s) by providing oversight and direction to SMM staff; accountable
for the on time, within budget and quality delivery of the clinical studies. Promotes best practice;
identifies infrastructural improvements and implements action plan to ensure Clinical Field
Operations (CFO) and business objectives are successfully met; ensures alignment of local activities
with regional/global initiatives. The role reports into the Site M&M Leadership and serves as a single
point of accountability for the SMM deliverables within a Country/Disitrct(s) and influences and
aligns within Development Operations, and with Global Medical Affairs (GMA), and other key
stakeholders across the organization.
Responsibilities :
List up to 10 main responsibilities for the job. Include information about the accountability and
scope.
Manages/oversees site/country or district related activities as they relate to AbbVie clinical studies
(e.g. country feasibility, site evaluation/selection and activation, contracts/budget negotiation,
regulatory/EC submissions startup, issue management, relationship management, monitoring, site
closure). Accountable for the on-time and within budget execution of all clinical trials within a
Country/District(s). Provide local regulatory and legal requirement expertise.
Ensure adherence to federal regulations and applicable local regulations, Good Clinical Practices
(GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), Monitoring Plans, and to
quality standards in conducting clinical research. Monitor regulatory reforms and industry trends
within country / region. Conduct and/or implement impact analysis of all significant changes to
conform with updated regulatory / industry regulations affecting conduct of clinical studies.
Ensures audit and inspection-readiness at all times. Country contact for regulatory agency
questions related to monitoring processes and procedures. Drive CAPA preparation and
implementation.
Accountable for managing country/district resources including need identification, timely hiring and
allocation, and managing changes to hiring plan. Responsible for staff recruitment and retention
plans.
Accountable for functional budget planning and administration.
Provide leadership to the Country/District and be accountable for growth and development of a
world class workforce that role models AbbVie behaviors.
Drives a learning environment and ensures continuous improvement in Country/District(s)
performance by using innovative approaches, active analysis of Key Performance Indicators,
metrics and milestones. Driving simplicity in process and approach, and enhancing agility.
Accountable for ensuring SITE M&M leadership, collaboration and teamwork across all key
stakeholders within the Country(s).
May lead global Task Forces and Initiatives. Interacts with peers within the industry to stay
abreast of regulatory landscape, raise AbbVie’ s profile in the R&D community. Accountable for
driving affiliate R&D Community goals in partnership with GMA.

Qualifications :
List required and preferred qualifications up to 10). Include education, skills and experience.Education: Bachelors or equivalent degree, health related (e.g. Medical, Scientific, Nursing,
Pharmacy) preferred.
Site Monitoring Experience: Minimum 3 years. Preferably having monitored and/or managed a
study within a Country from start to close.
Experience in functional budget planning, resource planning & assignment, quality management in
a Country lead capacity preferred.
At least 2 years of experience in line management of staff including acquisition of talent,
performance management, growth and development, managing employee relations, coaching and
mentoring of staff and teams preferred.
Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives
and drive smart decision making.
Excellent interpersonal skills with the ability to communicate persuasively and with clarity,
flexibility and adaptability to changing requirements, resourcefulness and creativity. Demonstrated
proactive and positive team player.
Exhibits strong planning and organizational skills and high level of flexibility in a dynamic
environment with experience leading (within country or region) projects with competing deadlines;
Experience across multiple Therapeutic Areas and Study Phases.
Demonstrating business ethics and integrity.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Hello,

Please share your updated resume at if interested. Thank you

Summary:

We are currently seeking an AVP – Clinical Operations with excellent operational acumen and people management skills. AVP will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A good understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads.

Principal Duties/ Responsibilities:

Program Management:

• Ensure that the SLAs are met consistently
• Identify initiatives and have the Team Leads work on them for improvement of key metrics
• Support QIPs to improve efficiency and quality
• Present SLAs and associated metrics to reporting manager as well as to the client
• Handle various teams in different phases (i.e. implementation, stabilization, BAU)

Client Management:

• Timely, complete and articulate communication with the client
• Highlight issues and propose solutions even before
• Escalate to the reporting manager and client engagement team as required

People Management:

• Managing people related issues that are escalated by TLs
• Coordinate with department heads for resolution
• Career planning of direct reports and guiding TLs in doing so for their teams
• Realistic and measurable goal setting
• Monitor & control attrition and shrinkage
• Create back up for each support role

Initiative:

• Either come up with or identify initiatives that will result in measurable improvement
• Constantly monitor these initiatives and guide the team in making it a success

Change Management:

• Manage various types of changes:
• Change in process
• Expansion due to volume increase
• New implementations
• Organizational changes e.g. Mergers, accreditation, etc

Attributes and behavior:

• Should not just be a fast learner but also an effective mentor
• Have sound knowledge of the program and know where & how to access the finer details
• Willingness to work under pressure and stay motivated when there is less to be done
• Has credibility with peers and seniors
• Have a positive influence on others
• Self-motivated – driven to achieve results
• Have a levelheaded mindset which makes one think that ‘no problem is so big that it cannot be solved and none are too small to be attended to’
• Passionate about delighting the customer time and again
• Good knowledge of general policies and procedures in industry
• Ability to adapt to policies and procedures specific to Cotiviti
• Maturity and leadership to manage senior support staff such as managers.
• Exhibit behavior consistent with Cotiviti Values
• Customer Driven
• Collaborative
• Accountable
• Open

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences preferred
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 3+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Regards

Talent Acquisition Team COTIVITI

Hello,

Please share your updated resume at if interested. Thank you

Summary:

We are currently seeking an AVP – Clinical Operations with excellent operational acumen and people management skills. AVP will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A good understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads.

Principal Duties/ Responsibilities:

Program Management:

• Ensure that the SLAs are met consistently
• Identify initiatives and have the Team Leads work on them for improvement of key metrics
• Support QIPs to improve efficiency and quality
• Present SLAs and associated metrics to reporting manager as well as to the client
• Handle various teams in different phases (i.e. implementation, stabilization, BAU)

Client Management:

• Timely, complete and articulate communication with the client
• Highlight issues and propose solutions even before
• Escalate to the reporting manager and client engagement team as required

People Management:

• Managing people related issues that are escalated by TLs
• Coordinate with department heads for resolution
• Career planning of direct reports and guiding TLs in doing so for their teams
• Realistic and measurable goal setting
• Monitor & control attrition and shrinkage
• Create back up for each support role

Initiative:

• Either come up with or identify initiatives that will result in measurable improvement
• Constantly monitor these initiatives and guide the team in making it a success

Change Management:

• Manage various types of changes:
• Change in process
• Expansion due to volume increase
• New implementations
• Organizational changes e.g. Mergers, accreditation, etc

Attributes and behavior:

• Should not just be a fast learner but also an effective mentor
• Have sound knowledge of the program and know where & how to access the finer details
• Willingness to work under pressure and stay motivated when there is less to be done
• Has credibility with peers and seniors
• Have a positive influence on others
• Self-motivated – driven to achieve results
• Have a levelheaded mindset which makes one think that ‘no problem is so big that it cannot be solved and none are too small to be attended to’
• Passionate about delighting the customer time and again
• Good knowledge of general policies and procedures in industry
• Ability to adapt to policies and procedures specific to Cotiviti
• Maturity and leadership to manage senior support staff such as managers.
• Exhibit behavior consistent with Cotiviti Values
• Customer Driven
• Collaborative
• Accountable
• Open

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences preferred
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 3+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Regards

Talent Acquisition Team COTIVITI

Hello,

Please share your updated resume at if interested. Thank you

Summary:

We are currently seeking an AVP – Clinical Operations with excellent operational acumen and people management skills. AVP will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A good understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads.

Principal Duties/ Responsibilities:

Program Management:

• Ensure that the SLAs are met consistently
• Identify initiatives and have the Team Leads work on them for improvement of key metrics
• Support QIPs to improve efficiency and quality
• Present SLAs and associated metrics to reporting manager as well as to the client
• Handle various teams in different phases (i.e. implementation, stabilization, BAU)

Client Management:

• Timely, complete and articulate communication with the client
• Highlight issues and propose solutions even before
• Escalate to the reporting manager and client engagement team as required

People Management:

• Managing people related issues that are escalated by TLs
• Coordinate with department heads for resolution
• Career planning of direct reports and guiding TLs in doing so for their teams
• Realistic and measurable goal setting
• Monitor & control attrition and shrinkage
• Create back up for each support role

Initiative:

• Either come up with or identify initiatives that will result in measurable improvement
• Constantly monitor these initiatives and guide the team in making it a success

Change Management:

• Manage various types of changes:
• Change in process
• Expansion due to volume increase
• New implementations
• Organizational changes e.g. Mergers, accreditation, etc

Attributes and behavior:

• Should not just be a fast learner but also an effective mentor
• Have sound knowledge of the program and know where & how to access the finer details
• Willingness to work under pressure and stay motivated when there is less to be done
• Has credibility with peers and seniors
• Have a positive influence on others
• Self-motivated – driven to achieve results
• Have a levelheaded mindset which makes one think that ‘no problem is so big that it cannot be solved and none are too small to be attended to’
• Passionate about delighting the customer time and again
• Good knowledge of general policies and procedures in industry
• Ability to adapt to policies and procedures specific to Cotiviti
• Maturity and leadership to manage senior support staff such as managers.
• Exhibit behavior consistent with Cotiviti Values
• Customer Driven
• Collaborative
• Accountable
• Open

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences preferred
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 3+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Regards

Talent Acquisition Team COTIVITI

Clinical Operations, Third-Party Management Director

Are you ready to lead and optimize strategic partnerships that drive innovation and efficiency in clinical trials? At GSK, we are committed to improving lives through groundbreaking research and development. As a Third-Party Management Senior Director, you will play a pivotal role in fostering strong collaborations with external vendors ensuring efficiency, quality, and compliance.

Job Purpose

The Third-Party Management Director will oversee and optimize the delivery of services and projects through strategic partnerships with external vendors, contractors, and service providers. This role ensures efficient and effective service delivery, upholds high standards of compliance and quality, and manages supplier risk in partnership with the Global Clinical Operations (GCO) Excellence Team.

The Third-Party Management Director will collaborate closely with various stakeholders to ensure robust oversight of third-party vendors at the project level, while driving continuous improvement in operational performance. By fostering strong, value-driven partnerships, this role is critical in maximizing the benefits of third-party engagements and supporting the company's strategic objectives.

Key Responsibilities

Job Posting Closing Date: 5th of September EOB US

Basic Qualifications

Preferred Qualifications

#LI-GSK*

#Hybrid*

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.