25 Clinical Support jobs in India

• Providing empathetic and timely support to clients via phone, email, and video conferencing.
• Assessing client needs and developing personalized support plans.
• Connecting clients with appropriate community resources and services.
• Coordinating with healthcare professionals and social workers to ensure comprehensive care.
• Maintaining accurate and confidential client records in accordance with privacy regulations.
• Educating clients on available resources and their rights.
• Advocating for clients' needs within various service systems.
• Monitoring client progress and adjusting support plans as needed.
• Participating in team meetings and case consultations to share insights and best practices.
• Continuously learning about new community resources and support methodologies.

• Provide direct patient support, addressing inquiries and concerns related to their care plans.
• Coordinate patient appointments and ensure timely follow-ups with healthcare providers.
• Assist patients in navigating healthcare systems, including insurance and referral processes.
• Educate patients and their families about health conditions, treatment options, and preventive care strategies.
• Maintain accurate and confidential patient records and documentation.
• Collaborate closely with physicians, nurses, social workers, and other healthcare professionals to ensure integrated patient care.
• Facilitate communication between patients and the clinical team, relaying important information and updates.
• Organize and conduct community outreach programs to promote health awareness and service utilization.
• Identify and connect patients with community resources and support services.
• Advocate for patient needs and ensure they receive appropriate and timely care.

• Bachelor's degree in Nursing, Social Work, Public Health, or a related healthcare field.
• Minimum of 3 years of experience in a clinical support, patient navigation, or community health role.
• Strong understanding of healthcare systems, patient care coordination, and community resources.
• Excellent interpersonal, communication, and active listening skills.
• Proficiency in medical terminology and electronic health record (EHR) systems.
• Empathetic and patient-centered approach to care.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organizational and time-management skills.
• Knowledge of local health and social services networks in Kanpur, Uttar Pradesh, IN .
• A genuine commitment to serving the community.

• Leading and managing a multidisciplinary care team.
• Ensuring the provision of high-quality clinical care.
• Developing and implementing care strategies and operational plans.
• Conducting staff supervision, training, and performance management.
• Maintaining clinical governance and ensuring regulatory compliance.
• Liaising with families, stakeholders, and external agencies.
• Managing service budgets and resources effectively.
• Promoting a culture of continuous improvement and service excellence.

• Registered Nurse (RN) or relevant allied health professional qualification.
• Significant experience in community health or social care settings.
• Proven leadership and management experience.
• In-depth knowledge of relevant legislation and standards.
• Excellent communication, interpersonal, and organizational skills.
• Passion for delivering high-quality, person-centered care.

• Lead, manage, and inspire a team of community support workers and case managers.
• Develop, implement, and continuously evaluate individualized care and support plans.
• Conduct comprehensive client assessments to identify needs and appropriate interventions.
• Provide expert clinical guidance and supervision to team members, fostering professional development.
• Ensure compliance with all relevant regulations, policies, and best practices in social care.
• Liaise effectively with external agencies, healthcare providers, and family members to ensure coordinated care.
• Manage caseloads efficiently, ensuring timely and effective service delivery.
• Oversee incident reporting and management, implementing corrective actions as needed.
• Contribute to the strategic development and improvement of community services.
• Maintain accurate and confidential client records and service documentation.
• Facilitate regular team meetings and training sessions.
• Champion a culture of empathy, respect, and client empowerment.

Location: Hyderabad, TG

About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.

As a Patient Care Specialist & Sales Representative , you will be responsible for two things

1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.

2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.

Role & responsibilities

• Travel to patient residences to administer prescribed sessions using the EASE device.
• Educate patients and caregivers about device use and treatment goals.
• Record session data, monitor adherence, and report any concerns using app-based tools.
• Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
• Offer basic emotional support and encouragement to patients during therapy.

Preferred candidate profile

• Graduate Degree in a Medical or a Business Field
• Valid drivers license and willingness to travel everyday extensively.
• Own car/bike
• Proficiency in using Tech interfaces
• Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
• Strong interpersonal skills with a naturally empathetic personality.

Location: Bengaluru, KA

About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.

As a Patient Care Specialist & Sales Representative , you will be responsible for two things

1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.

2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.

Role & responsibilities

• Travel to patient residences to administer prescribed sessions using the EASE device.
• Educate patients and caregivers about device use and treatment goals.
• Record session data, monitor adherence, and report any concerns using app-based tools.
• Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
• Offer basic emotional support and encouragement to patients during therapy.

Preferred candidate profile

• Graduate Degree in a Medical or a Business Field
• Valid drivers license and willingness to travel everyday extensively.
• Own car/bike
• Proficiency in using Tech interfaces
• Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
• Strong interpersonal skills with a naturally empathetic personality.

Roles & Responsibilities

(Defines the prime focus areas of the job)

Patient Care Management

   Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.

   Provide info related to services and tariff to the patients.

   Orients and educates patients and their families by explaining the care plans and other information relating to the treatments.

   Pre and post-counseling for the patients undergoing the treatment plans if required.

   Address and resolve patient complaints and concerns promptly and effectively.

   Understand and action accurate data entry on a daily basis

Handling Appointments

   Understand the CRM platform

   Comprehend detailed nuances around therapist availability and accordingly block appointments

   Maintain data related to financial transactions, patient flow, and individual patient visits.

   Track patient's journey from lead status to discharge and follow-ups

Patient Experience Enhancement

   Respect patients by recognizing their rights; and maintaining confidentiality.

   Collect patient testimonials and feedback as per organizational policy.

   Monitor and evaluate patient care metrics, identifying areas for improvement.

   TAT of 30 mins to be adhered for all the calls received

Coordination and Collaboration

   Responsible to follow up on the assessment report till it gets delivered to the patient

   Work closely with the sales team to promote patient care initiatives and success rate

   Increase in conversion ratio will be reviewed in constant interval

Quality Improvement

Monitor delivery of care by documenting; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; and reviewing the care plan.

• Conduct comprehensive psychosocial assessments of clients to identify mental health needs, strengths, and challenges.
• Develop and implement individualized treatment plans based on assessment findings and client goals.
• Provide individual, family, and group therapy using evidence-based approaches.
• Offer crisis intervention and support to clients experiencing acute distress.
• Maintain accurate and confidential client records in compliance with privacy regulations.
• Facilitate referrals to appropriate community resources and services.
• Collaborate with other healthcare professionals and community agencies to coordinate client care.
• Educate clients and their families about mental health conditions, treatment options, and coping strategies.
• Engage in continuous professional development to stay current with best practices in social work and telehealth.
• Advocate for clients' needs and rights within various systems.
• Participate in regular supervision and team meetings.

• Master's degree in Social Work (MSW) from an accredited institution.
• Valid state licensure or certification as a Clinical Social Worker (e.g., LCSW, MSW).
• Minimum of 3 years of clinical experience providing counseling and case management services.
• Proficiency in utilizing telehealth platforms and digital communication tools for client services.
• Strong knowledge of mental health disorders, therapeutic interventions, and social work ethics.
• Excellent active listening, empathy, and communication skills.
• Ability to work independently, manage time effectively, and maintain boundaries in a remote work environment.
• Experience working with diverse populations and addressing issues related to trauma, addiction, or chronic illness is highly valued.
• Familiarity with relevant software for electronic health records and telehealth.
• A genuine passion for supporting individuals and improving community well-being.

• Lead, mentor, and manage a diverse team of community and social care professionals, fostering a supportive and high-performance culture.
• Develop, implement, and continuously improve operational policies and procedures to ensure efficient and effective service delivery.
• Oversee the assessment of client needs, care planning, and the coordination of services to meet individual requirements.
• Ensure compliance with all local, state, and national regulations, licensing requirements, and quality standards for social care services.
• Manage budgets, resource allocation, and operational expenses to ensure financial sustainability and efficiency.
• Collaborate with healthcare providers, community organizations, and government agencies to build strong referral networks and partnerships.
• Monitor service delivery outcomes, client satisfaction, and staff performance, implementing corrective actions as needed.
• Develop and deliver training programs for staff to enhance skills, knowledge, and adherence to best practices.
• Participate in on-call rotations and address critical incidents or emergencies as required.
• Contribute to the strategic planning and development of new community and social care initiatives.

• Bachelor's degree in Social Work, Healthcare Administration, Public Health, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in management roles within the community or social care sector.
• Strong understanding of social care principles, practices, and relevant legislation.
• Proven leadership and team management skills with a track record of developing effective teams.
• Experience in program development, implementation, and evaluation.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in relevant software and data management systems.
• Ability to manage budgets and resources effectively.
• Willingness to work a hybrid schedule, balancing remote work with essential in-office collaboration.