114 Cloud Computing jobs in Bengaluru

Candidate must be able to:
• Assists and supports the design, deployment, management, and operation of scalable, highly available, and fault-tolerant systems in the cloud by working directly with the stakeholders with a focus on Operations.
• Lead and perform the installation and configuration of cloud management applications by leading medium to large-sized efforts with a focus on Operations.
•View and analyzes summary data on cloud resource deployment and takes appropriate action with a focus on Operations.
• Develops, and designs software automation and scripts to orchestrate cloud and virtualization technologies with defined scope, schedule, and expectations with a focus on Operations.
• Monitors requests and key metrics for cloud resources, as well as the performance of systems in the cloud and directs remediation with a focus on Operations.
• Identifies, manages, and resolves to cloud computing security risks and implements best practices as applied within a cloud environment with a focus on Operations.
• Provide subject matter expert technical support to customers using Cloud Platform products, solutions, and APIs with a focus on Operations.
• Identify and document product bugs and feature requests and works with internal support teams, external providers, as well as customers to implement effective solutions with a focus on Operations.
•provide work direction to other employees as a technical lead with a focus on Operations.
•Troubleshoot issues and plans for future cloud capacity requirements. Develops roadmap and business case for capacity growth with a focus on Operations.
•Support and lead the evaluation of new service offerings from Cloud Service Providers to determine potential usage by GDMS with a focus on Operations.
•Configures, and administers cloud computing technologies, infrastructure, and applications to meet the organizations requirements with a focus on Operations.
•Show initiative on assignments, and professionally executes projects with very little direction or can provide direction and leadership to technical teams.


Candidate should have
•Experience in creating templates with CloudFormation, and similar technologies.
•High proficiency understanding of Azure, AWS, and/or Google Cloud Platform
•High proficiency in understanding scripting languages, and software and infrastructure automation skills
Highly proficient in understanding computer programming languages.
• Highly proficiency understanding of Azure and AWS service offerings
• High proficiency in understanding virtualization technologies: Server, Storage, Networking
• High proficiency to handle significant responsibility, leadership, and accountability while executing complex assignments with a focus on Operational support.
• Experience in administering systems in a virtualized cloud environment based on VMware vRealize, vCloud Director, and NSX technologies with a focus on Operational support.
•Strong understanding of security, risk, and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems, and networking connectivity.
• Detailed and fully proficient knowledge of technology trends and champions new ideas and product & process improvements.

Candidate should have
•3+ years of experience with designing, building, and implementing automation tools and infrastructure as code, including Ansible, CloudFormation, or Terraform
•1+ years of experience in working with microservices and containerization, including orchestration, cluster management, and container storage, such as Docker, Kubernetes, and Rancher
•3+ years of experience with designing, developing, deploying, and testing in Amazon Web Services ( AWS ) and using tools, including EC2, S3, ELBs, RDS, VPCs, security groups, Clou dTra il, CloudWatch, and IAM permissions
•Experience with scripting languages, including Python and Bash
•Experience with deploying, configuring, and maintaining Linux flavor server systems in the Cloud
•Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC
Experience with Serverless, including Lambda, API Gateway, Step Functions, and SAM
•Experience with securing and hardening operating systems, applications, and containers
• Experience with application performance analysis and monitoring, including ELK, Prometheus, and Grafana
Experience with an Agile release methodology
•Knowledge of information assurance compliance to specified standards, including DoD STIGs and ICD 503
•Experience with application management and providing high availability and resilient solutions using methods, including clustering or failover
•Experience with developing CI/CD pipelines

• Design solutions and drive its implementation to protect Couchbase Cloud networks and systems
• Provide security expertise and guidance to a diverse set of Couchbase engineering and business teams
• Conduct security reviews of Couchbase Cloud corporate and production infrastructure
• Build security tools and processes using Go for critical infrastructure protection, monitoring, and remediation.
• Build and expand our APIs and services, written in Go
• Key technologies this role will employ: Go (Golang), Kubernetes, AWS, Azure, GCP, Burp Suite, Nmap, Grafana, Prometheus, Alert Manager, Thanos, Terraform, Vault, Couchbase Server, Datadog.
• Collaborate with other engineers across the stack to deliver delightful user experiences
• Monitor, troubleshoot, and improve system security, stability, reliability, and performance.

**_Who we are: _**
- The Opportunity _
- Fair understanding of customer infrastructure ability to co-relate failures Understand Priority and Severity based on ITIL practice.
- Understand agreed SLA with customer and adhere.
- Repetitive alert analysis for finding high ticket generating Cis.
- Adhere to ITIL best practices Escalate within organization/customer peer in case of resolution delay.
- Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process.

**_What we believe: _**
- We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the center of everything we do. _
- Humility: _
- We will listen, learn, be empathetic and help selflessly in our interactions with everyone. _
- Humanity: _
- Through business, we will better the lives of those less fortunate than ourselves. _
- Integrity: _
- We honor our commitments and act with responsibility in all our relationships. _
- Equal Employment Opportunity Statement _
- UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. _
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. _
- UST _reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. _
- To support and promote the values of UST. _
- Comply with all Company policies and procedures_

Role Proficiency:
Resolve L1 Incident and service requests within agreed SLA

Outcomes:
1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform alert analysis for driving incident reduction5) Resolve L1 incidents and service requests

Measures of Outcomes:
1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by alert analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed

Outputs Expected:
Monitoring:

- Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere.
- Repetitive alert analysis for finding high ticket generating Cis. Adhere to ITIL best practices

Runbook Reference/Change:

- Follow runbook for troubleshooting
record troubleshooting steps and provide inputs for runbook changes.

Escalation/Elevation/Routing of tickets:

- Escalate within organization/customer peer in case of resolution delay.
- Understand OLA between delivery layers (L1
L2
L3 etc)
adhere to OLA
route the tickets to relevant queue
initiate intimation respective teams/customer based on defiled process.

Tickets Backlog/Resolution:

- Follow up on tickets based on agreed timelines
manage ticket backlogs/last activity as per defined process.
- Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure.

Collaboration:

- Collaborate with different towers of delivery for ticket resolution (within SLA)
document learnings for self-reference.
- Close/resole L1 tickets with help from respective tower.
- Actively participate in team/organization-wide initiatives.

Installation:

- Install software software/tools and patches

Stakeholder Management:

- Lead the customer and vendor calls.
- Organize meetings with different stake holders. Participate in RCA meetings.

Process Adherence:

- Thorough understanding of organization and customer defined process.
- Consult with mentor when in doubt.
- Adherence to defined processes.
- Adhere to organization’ s policies and business conduct.

Training:

- On time completion of all mandatory training requirements of organization and customer.
- Provide On floor training and one-on-one mentorship for new joiners.

Performance Management:

- Update FAST Goals in NorthStar
track
report and seek continues feedback from peers and manager.
- Set goals and provide feedback for mentees.
- Assist new team members to understand the customer environment.

Skill Examples:
Knowledge Examples:
1) Fair understanding of customer infrastructure ability to co-relate failures

Additional Comments:
Required Education and Experience - 5 to 8 years of strong experience in handling Next Gen Firewalls, DNS firewall, WAFs, DDoS, SIEM tools. Job Description Responsible for creating, maintaining and enforcing security policies affecting the network. Responsible for securing all information and information systems assets of the Company network infrastructure. Design/install/operations of VPN, WAF, IDS/IPS, DDoS, DNS firewalls, Zero-Trust, Firewalls and micro segmentation. To have in-depth experience, knowledge and skills in your own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience Responsibilities: - Measuring the network security health and sharing daily/weekly/Monthly static reports. - Handling the security incidents tagged to all the network infrastructure devices. - Remediate all security vulnerabilities of network devices scanned by VMDR tools. - Ability to think through problems and visualize solutions. - Ability to implement, administer, and troubleshoot network security infrastructure devices, including firewall, routers, switches, Remote access, site to Site VPN, LAN, Load balancer WAF, DNS firewall and cloud infrastructure technologies. - Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. - Ability to work with all levels of staff within and outside of IT and outside the organization. - A self-starter able to work independently but comfortable working in a team environment. - Good analytical and problem-solving skills. - Dependable and flexible when necessary. - Hands-on experience in working with tools like Service Now, Solar winds & Splunk. - Active network certification (e.g. Palo Alto, Fortinet ) is a stro

Role Proficiency:
Resolve L1 Incident and service requests within agreed SLA

Outcomes:
1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform alert analysis for driving incident reduction5) Resolve L1 incidents and service requests

Measures of Outcomes:
1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by alert analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed

Outputs Expected:
Monitoring:

- Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere.
- Repetitive alert analysis for finding high ticket generating Cis. Adhere to ITIL best practices

Runbook Reference/Change:

- Follow runbook for troubleshooting
record troubleshooting steps and provide inputs for runbook changes.

Escalation/Elevation/Routing of tickets:

- Escalate within organization/customer peer in case of resolution delay.
- Understand OLA between delivery layers (L1
L2
L3 etc)
adhere to OLA
route the tickets to relevant queue
initiate intimation respective teams/customer based on defiled process.

Tickets Backlog/Resolution:

- Follow up on tickets based on agreed timelines
manage ticket backlogs/last activity as per defined process.
- Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure.

Collaboration:

- Collaborate with different towers of delivery for ticket resolution (within SLA)
document learnings for self-reference.
- Close/resole L1 tickets with help from respective tower.
- Actively participate in team/organization-wide initiatives.

Installation:

- Install software software/tools and patches

Stakeholder Management:

- Lead the customer and vendor calls.
- Organize meetings with different stake holders. Participate in RCA meetings.

Process Adherence:

- Thorough understanding of organization and customer defined process.
- Consult with mentor when in doubt.
- Adherence to defined processes.
- Adhere to organization’ s policies and business conduct.

Training:

- On time completion of all mandatory training requirements of organization and customer.
- Provide On floor training and one-on-one mentorship for new joiners.

Performance Management:

- Update FAST Goals in NorthStar
track
report and seek continues feedback from peers and manager.
- Set goals and provide feedback for mentees.
- Assist new team members to understand the customer environment.

Skill Examples:
Knowledge Examples:
1) Fair understanding of customer infrastructure ability to co-relate failures

Additional Comments:

- Provisioning/de-provisioning of access of employees, consultants, and contractors as requested through the ticketing system. - Perform Access Creation, Updating Access & Revocation. Review completed requests for accuracy. - Manage user accounts, assign appropriate permissions, and ensure that access is granted only to authorized personnel with proper approvals. - Seek and ascertain approvals from Managers and Service Owners - Provide feedback to Partners/Vendors concerning Request Status - Provide reports, provisioning and approval evidence when requested by auditors. - Adherence to established SLAs, established processes, security controls and corporate policies. - Maintain and update operations support documentation. - Maintain an accurate list of authorized approvers and service owners. - Develop and maintain documentation related to user provisioning processes and procedures. - Troubleshoot issues related to user access and permissions. - Provide training and support to end-users and other stakeholders regarding access controls, security policies and procedures. - Develop or expand tools and scripts to help identify and troubleshoot issues and automate processes that help to improve customer experience.

Key Responsibilities:

- Diagnose, resolve and follow through on computer malfunction.

Arrange for repairs by vendors and external repair facilities as necessary
- Performing moves, adds and changes of software and hardware for all equipment
- Reviewing, resolving and closing tickets in the ServiceNow queue
- Installation/troubleshooting software in systems and equipment problems or malfunctions
- Identifying causes and recommending solutions
- Acting as a liaison between Systems Infrastructure staff and end users during trouble shooting

Qualifications and Experience:

- Degree or coursework in computer studies and/or information technology
- Good telephone and interpersonal skills a must
- Exposure to DOS, Windows NT; in depth knowledge of Windows7, 10 and Microsoft Office products
- Ability to install hardware components such as RAM, hard drives, CD/DVD, cables, NICs, processors is needed
- General knowledge of AD, DNS and DHCP, as well has how to create file share structures and network computers together into a companywide domain.
- Have an understanding of networking concepts and practice.
- Ability to install software manually and electronically via MS Software Management System (SMS)
- General knowledge of Windows Deployment Services (WDS) which includes OS image creation, capturing & deploying.
- Awareness of Antivirus and WSUS management.
- Experience with Dell desktops and laptops, HP printers, PDAs, Blackberries, iPhones and MAC
- Ability to troubleshoot and resolve hardware problems and conflicts
- Ability to organize multiple deliverables and respond to changing priorities
- Ability to move equipment, install PCs, monitors, printers, and peripherals in a business environment

Skills and Attributes:

- Strong interpersonal and communication skills
- Highly motivated with the ability to comprehend complex issues rapidly and aid in producing technically credible solutions
- Good timekeeping for projects and required deadlines
- Ability to multi-task - such as projects requiring opposing skills and work environments
- Ability to prioritize tasks and workload
- Clear precise attitude with methodical attention to detail
- Telephony soft skills
- Mentoring and training of co-workers at all levels of competence
- Excellent technical troubleshooting skills.

Additional Comments:
NA

Role Proficiency:
Design and implement Infrastructure/Cloud Architecture for a mid to large size projects

Outcomes:

- Design and Develop the architecture; the technical owner for projects
- Provide technical expertise across the practice
- Managing a significant stream of work independently; where required lead small technical team.
- Own / Resolve architectural issues spanning across multiple technologies

Responsible for architectural frameworks; recommending tools relevant to the project

Measures of Outcomes:

- # of reusable components / processes developed # of times components / processes reused
- Contribution to technology capability development (e.g. Training Webinars Blogs)
- Customer feedback on overall technical quality (zero technology related escalations)
- Relevant Technology certifications
- Business Development (# of proposals contributed to # Won)

white papers/document assets published / working prototypes

Outputs Expected:
Solution Definition & Design:

- Define Architecture for mid to large size projects
- Design the technical framework and implement the same
- Present the detailed design documents to relevant stakeholders and seek feedback
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance from the Senior Architect
- Implement best optimized solution and resolve any performance issues

Requirement gathering and Analysis:

- Understand the functional and non-functional requirements
- Collect non-functional requirements through discussions with SME and business users
- Identify technical aspects as part of story definition
especially at an architecture / component level

Project Management Support:

- Share technical input to Project Managers/ SCRUM Master
- Help SCRUM Masters / Project Managers understand the technical risks and come-up with mitigation strategies
- Help Associates and Leads overcome technical challenges

Technology Consulting:

- Analysis of technology landscape
process
tools based on project objectives
- Work on Due Diligence
Assessment projects

Business and Technical Research:

- Analyse and assess tools (internal/external) within specific parameters
- Prepare recommendations based on findings of Proof of Concept
- Analyse and identify new tools etc (e.g. methodologies
frameworks
accelerators
etc.)
- Develop outcome-based solutions
market entry strategies/ based on analysis of technology and industry trends assessment.
- Participate in customer visits

Project Estimation:

- Provide support for project estimations for business proposals and support sprint level / component level estimates
- Articulate estimation methodology
module level estimations for more standard projects with focus on effort estimation alone

Proposal Development:

- Contribute to proposal development from technology/architecture perspective
- Participate in client engagements (pursuits
projects
discussions); own the solution from a technical point of view. Assist in running client workshops

Knowledge Management & Capability Development:

- Conduct technical trainings/ Webinars to impart knowledge to CIS / project teams
- Create collaterals (e.g. case study
business value documents
summary
etc.)
- Gain industry standard certifications on technology and architecture consulting
- Contribute to knowledge repository and tools
- Creating reference architecture model
reusable components from the project
- Contribute to thought leadership through UST journals

Process Improvements / Delivery Excellence:

- Identify avenues to improve project delivery parameters (e.g. productivity
efficiency
process
security
etc.) by leveraging tools
automation
etc.
- Understand various technical tools used in the project (third party as well as home-grown) to improve efficiency and productivity

Alliance Management:

- Identify alliance partners based on the understanding of service offerings and client requirements
specific to program
- In collaboration with senior architects create a compelling business case around the offerings

Conduct beta testing of the offerings with relevance to program

Skill Examples:

- Use Industry Knowledge to understand business requirements create POC to meet business requirements under guidance
- Use technical knowledge to analyse technology based on client's specific requirement analyse and understand existing implementations work on technology implementations (POC) guide the developers and enable them in the implementation
- Use knowledge of Architecture Concepts and Principles to provide input to the senior architects towards building component solutions. Deploy the solution as per the architecture under guidance
- Use Tools and Principles to create low level design for the given business requirements
- Use Estimation and Resource Planning knowledge to help estimate and plan resources for specific mid-sized projects with detailed requirements in place
- Use Knowledge Management Tools & Techniques to participate in the knowled

Minimum qualifications:
+ Bachelor's degree in Computer Science or equivalent practical experience.
+ Experience in automating infrastructure provisioning, Developer Operations (DevOps), integration, or delivery.
+ Experience in networking, compute infrastructure (e.g., servers, databases, firewalls, load balancers) and architecting, developing, or maintaining cloud solutions in virtualized environments.
+ Experience in scripting with Terraform and Networking, DevOps, Security, Compute, Storage, Hadoop, Kubernetes, or Site Reliability Engineering.
Preferred qualifications:
+ Certification in Cloud with experience in Kubernetes, Google Kubernetes Engine, or similar.
+ Experience with customer-facing migration including service discovery, assessment, planning, execution, and operations.
+ Experience with IT security practices like identity and access management, data protection, encryption, certificate and key management.
+ Experience with Google Cloud Platform (GCP) techniques like prompt engineering, dual encoders, and embedding vectors.
+ Experience in building prototypes or applications.
+ Experience in one or more of the following disciplines: software development, managing operating system environments (Linux or related), network design and deployment, databases, storage systems.
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
+ Provide domain expertise in cloud platforms and infrastructure to solve cloud platform tests.
+ Work with customers to design and implement cloud based technical architectures, migration approaches, and application optimizations that enable business objectives.
+ Be a technical advisor and perform troubleshooting to resolve technical tests for customers.
+ Create and deliver best practice recommendations, tutorials, blog articles, and sample code.
+ Travel up to 30% for in-region for meetings, technical reviews, and onsite delivery activities.
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