1,807 Cloud Engineering Manager jobs in India

Your potential has a place here with TTEC's award-winning employment experience. As a Cloud Sustainment Engineering Manager working onsite in Hyderabad, India, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
**What You'll Do -**
The Cloud Sustainment Engineering Manager will lead a global team supporting GCP, Azure, and other platforms in a 24/5 environment. This role ensures seamless transition of cloud projects into operations and oversees governance, security, and incident resolution across IaaS, SaaS, and PaaS. Responsibilities include managing day-to-day operations, staffing, escalations, and continuous service improvement. The manager will drive cloud service delivery while fostering collaboration across infrastructure, network, and platform teams.
You'll report to Senior Manager, Systems Software Engineering.
**During a Typical Day, You'll**
· Manage Cloud Operations/SRE for governance, administration, compliance, and FinOps across IaaS, SaaS, and PaaS.
· Oversee delivery of cloud services for the Engage business unit with a focus on security and automation.
· Develop automation for cloud operations using tools like Terraform, Python, PowerShell, and Ansible.
· Handle event and incident management, ensuring resolution within defined SLAs.
· Act as an escalation point and coordinate across NOC, operations, and engineering teams during outages.
· Maintain and update documentation, SOPs, and knowledge base articles.
· Mentor junior engineers, conduct training sessions, and support team performance management.
**What You Bring to the Role**
· Associate degree or higher, or equivalent professional experience.
· 5-7 years of hands-on experience in Cloud and Infrastructure roles.
· At least 2 years of experience in people management.
· Strong IaaS and DevOps expertise across GCP, Azure, and/or AWS.
· Proficiency with automation tools like Git, Terraform, Jenkins, and Ansible.
· Solid knowledge of networking, Microsoft technologies, O365, AD, and related infrastructure.
· Familiarity with on-prem systems like Linux, VMware, Nutanix, Cohesity, and Cisco UCS.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Cloud Sustainment Engineering Manager_
**Location:** _India-Telangana-Hyderabad_
**Requisition ID:** _045LP_

We are seeking a highly skilled and passionate **GKE Platform Engineering Manager** to join our growing team. This role is ideal for someone with deep experience in managing Google Kubernetes Engine (GKE) platforms at scale, particularly with enterprise-level workloads on Google Cloud Platform (GCP). As part of a dynamic team, you will design, develop, and optimize Kubernetes-based solutions, using tools like GitHub Actions, ACM, KCC, and workload identity to provide high-quality platform services to developers. You will drive CI/CD pipelines across multiple lifecycle stages, manage GKE environments at scale, and enhance the developer experience on the platform.
You should have a strong mindset for developer experience, focused on creating reliable, scalable, and efficient infrastructure to support developer needs. This is a fast-paced environment where collaboration across teams is key to delivering impactful results.
+ **GKE Platform Management at Scale:** Manage and optimize large-scale GKE environments in a multi-cloud and hybrid-cloud context, ensuring the platform is highly available, scalable, and secure.
+ **CI/CD Pipeline Development:** Build and maintain CI/CD pipelines using tools like GitHub Actions to automate deployment workflows across the GKE platform. Ensure smooth integration and delivery of services throughout their lifecycle.
+ **Enterprise GKE Management:** Leverage advanced features of GKE such as ACM (Anthos Config Management) and KCC (Kubernetes Cluster Config) to manage GKE clusters efficiently at the enterprise scale.
+ **Workload Identity & Security:** Implement workload identity and security best practices to ensure secure access and management of GKE workloads.
+ **Custom Operators & Controllers:** Develop custom operators and controllers for GKE, automating the deployment and management of custom services to enhance the developer experience on the platform.
+ **Developer Experience Focus:** Maintain a developer-first mindset to create an intuitive, reliable, and easy-to-use platform for developers. Collaborate with development teams to ensure seamless integration with the GKE platform.
+ **GKE Deployment Pipelines:** Provide guidelines and best practices for GKE deployment pipelines, leveraging tools like **Kustomize** and **Helm** to manage and deploy GKE configurations effectively. Ensure pipelines are optimized for scalability, security, and repeatability.
+ **Zero Trust Model:** Ensure GKE clusters operate effectively within a **Zero Trust** security model. Maintain a strong understanding of the principles of Zero Trust security, including identity and access management, network segmentation, and workload authentication.
+ **Ingress Patterns:** Design and manage **multi-cluster** and **multi-regional ingress** patterns to ensure seamless traffic management and high availability across geographically distributed Kubernetes clusters.
+ **Deep Troubleshooting & Support:** Provide deep troubleshooting knowledge and support to help developers pinpoint issues across the GKE platform, focusing on debugging complex Kubernetes issues, application failures, and performance bottlenecks. Utilize diagnostic tools and debugging techniques to resolve critical platform-related issues.
+ **Observability & Logging Tools:** Implement and maintain observability across GKE clusters, using monitoring, logging, and alerting tools like **Prometheus** , **Dynatrace** , and **Splunk** . Ensure proper logging and metrics are in place to enable developers to effectively monitor and diagnose issues within their applications.
+ **Platform Automation & Integration:** Automate platform management tasks, such as scaling, upgrading, and patching, using tools like Terraform, Helm, and GKE APIs.
+ **Continuous Improvement & Learning:** Stay up-to-date with the latest trends and advancements in Kubernetes, GKE, and Google Cloud services to continuously improve platform capabilities.
**Experience:**
+ **8+ years** of overall experience in cloud platform engineering, infrastructure management, and enterprise-scale operations.
+ **5+ years** of hands-on experience with **Google Cloud Platform (GCP)** , including designing, deploying, and managing cloud infrastructure and services.
+ **5+ years** of experience specifically with **Google Kubernetes Engine (GKE)** , managing large-scale, production-grade clusters in enterprise environments.
+ Experience with deploying, scaling, and maintaining GKE clusters in production environments.
+ Hands-on experience with CI/CD practices and automation tools like GitHub Actions.
+ Proven track record of building and managing GKE platforms in a fast-paced, dynamic environment.
+ Experience developing custom Kubernetes operators and controllers for managing complex workloads.
+ **Deep Troubleshooting Knowledge:** Strong ability to troubleshoot complex platform issues, with expertise in diagnosing problems across the entire GKE stack.
**Technical Skills:**
**Must Have:**
+ **Google Cloud Platform (GCP):** Extensive hands-on experience with GCP, particularly Kubernetes Engine (GKE), Cloud Storage, Cloud Pub/Sub, Cloud Logging, and Cloud Monitoring.
+ **Kubernetes (GKE) at Scale:** Expertise in managing large-scale GKE clusters, including security configurations, networking, and workload management.
+ **CI/CD Automation:** Strong experience with CI/CD pipeline automation tools, particularly **GitHub Actions** , for building, testing, and deploying applications.
+ **Kubernetes Operators & Controllers:** Ability to develop custom Kubernetes operators and controllers to automate and manage applications on GKE.
+ **Workload Identity & Security:** Solid understanding of Kubernetes workload identity and access management (IAM) best practices, including integration with GCP Identity and Google Cloud IAM.
+ **Anthos & ACM:** Hands-on experience with Anthos Config Management (ACM) and Kubernetes Cluster Config (KCC) to manage and govern GKE clusters and workloads at scale.
+ **Infrastructure as Code (IaC):** Experience with tools like **Terraform** to manage GKE infrastructure and cloud resources.
+ **Helm & Kustomize:** Experience in using **Helm** and **Kustomize** for packaging, deploying, and managing Kubernetes resources efficiently. Ability to create reusable and scalable Kubernetes deployment templates.
+ **Observability & Logging Tools:** Experience with observability tools such as **Prometheus** , **Dynatrace** , and **Splunk** to monitor and log GKE performance, providing developers with actionable insights for troubleshooting.
**Nice to Have:**
+ **Zero Trust Security Model:** Strong understanding of implementing and maintaining security in a Zero Trust model for GKE, including workload authentication, identity management, and network security.
+ **Ingress Patterns:** Experience with designing and managing **multi-cluster** and **multi-regional ingress** in Kubernetes to ensure fault tolerance, traffic management, and high availability.
+ Familiarity with **Open Policy Agent (OPA)** for policy enforcement in Kubernetes environments.
**Education & Certification:**
+ **Bachelor's degree** in Computer Science, Engineering, or a related field.
+ Relevant GCP certifications, such as **Google Cloud Certified Professional Cloud Architect** or **Google Cloud Certified Professional Cloud Developer** .
**Soft Skills:**
+ **Collaboration:** Strong ability to work with cross-functional teams to ensure platform solutions meet development and operational needs.
+ **Problem-Solving:** Excellent problem-solving skills with a focus on troubleshooting and performance optimization.
+ **Communication:** Strong written and verbal communication skills, able to communicate effectively with both technical and non-technical teams.
+ **Initiative & Ownership:** Ability to take ownership of platform projects, driving them from conception to deployment with minimal supervision.
+ **Adaptability:** Willingness to learn new technologies and adjust to evolving business needs.
**Requisition ID** : 48616

Our client is seeking enthusiastic and motivated individuals to join their dynamic team as Junior Apprentices in Cloud Computing, based in the vibrant city of **Visakhapatnam, Andhra Pradesh, IN**. This is a fully remote, entry-level opportunity designed to provide comprehensive training and hands-on experience in cutting-edge cloud technologies. As a remote-first apprentice, you will have the unique advantage of learning and growing from the comfort of your own home, collaborating with a talented team across different locations. You will be involved in various aspects of cloud infrastructure management, including deployment, monitoring, and basic troubleshooting. Your responsibilities will encompass assisting senior engineers with cloud resource provisioning, maintaining documentation for cloud environments, and participating in team meetings and training sessions conducted virtually. We are looking for individuals with a foundational understanding of IT concepts, a passion for technology, and a strong desire to learn cloud platforms such as AWS, Azure, or Google Cloud. Excellent communication skills, a proactive attitude, and the ability to work independently and as part of a virtual team are essential. The ideal candidate will possess strong analytical and problem-solving abilities, and a keen eye for detail. You will be exposed to scripting languages (like Python or Bash) and learn to automate routine tasks. This apprenticeship is an exceptional chance to kickstart your career in the rapidly growing field of cloud computing, with the potential for full-time employment and further career advancement upon successful completion. You will be provided with all necessary learning resources and mentorship to ensure your success in this role. Embrace this opportunity to shape your future in technology and contribute to innovative cloud solutions. Join us and become an integral part of a forward-thinking organization, developing valuable skills in a supportive and collaborative remote environment. We encourage applications from recent graduates and individuals looking to transition into the tech industry.

Our client, a cutting-edge technology solutions provider, is offering a unique, fully remote Apprenticeship program for aspiring individuals eager to kickstart their careers in Cloud Computing. This is an exceptional opportunity to gain hands-on experience and foundational knowledge in a high-demand field, all from the comfort of your home. You will be mentored by experienced cloud engineers and exposed to various aspects of cloud infrastructure, services, and operations.

Program Overview:

• This is a structured 6-month apprenticeship designed to provide comprehensive training and practical experience in cloud technologies.
• Apprentices will work on real-world projects, assisting with tasks related to cloud deployment, management, and support.
• You will receive dedicated mentorship from senior members of our cloud engineering team.
• The program includes formal training sessions covering key cloud concepts and platforms.
• This is a fully remote opportunity, allowing you to learn and contribute from anywhere in India.

Potential Responsibilities:

• Assist in deploying and configuring cloud resources (e.g., virtual machines, storage, databases) on platforms like AWS, Azure, or Google Cloud.
• Support the monitoring of cloud infrastructure performance and availability.
• Help in troubleshooting basic cloud-related issues under guidance.
• Learn and apply scripting and automation techniques for cloud management.
• Participate in team meetings and contribute to project discussions.
• Document technical processes and procedures.
• Gain exposure to containerization technologies like Docker and Kubernetes.
• Understand security best practices in cloud environments.
• Assist with user account management and access control.
• Support the development and execution of basic cloud migration tasks.

Ideal Candidate Profile:

• Recent graduate with a degree in Computer Science, Information Technology, or a related technical field, or equivalent demonstrable interest and aptitude.
• A strong desire to learn and build a career in cloud computing.
• Basic understanding of computer networking and operating systems (Windows/Linux).
• Familiarity with at least one programming or scripting language (e.g., Python, Bash) is a plus.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to collaborate effectively in a virtual environment.
• Proactive, self-motivated, and eager to take on new challenges.
• Must have reliable internet access and a suitable workspace for remote work.

This is a fantastic entry-level opportunity for motivated individuals in Lucknow, Uttar Pradesh, IN (or any location in India due to remote nature) to enter the exciting field of cloud computing.