37 Cloud Erp jobs in India
ORACLE CLOUD ERP SECURITY CONSULTANT
Posted 18 days ago
Job Viewed
Job Description
Requirement: Oracle Cloud ERP Security Administrator
Location: Partial Remote (Based on business needs)
Duration : 06 Oct 2025 - 30 Jun 2026
Workday Cert. Required:
Job Requirements:
Oracle Cloud ERP Security Administrator in Implementation Project: Duration 8 months
• Design, implement, and manage security roles and access controls across Oracle Cloud ERP modules.
• Design and deliver Security Matrix
• Maintain user access, including onboarding, offboarding, and role changes.
• Configure and manage role-based access controls (RBAC) in alignment with business requirements.
• Monitor and enforce Segregation of Duties (SoD) policies.
• Document security configurations, processes, and controls.
Required Skills and Experience:
• 3–7 years of experience with Oracle ERP Security administration in a Cloud SaaS environment.
• Hands-on experience with Oracle Cloud ERP security model, including job roles, data access sets, and duty roles.
• Experience implementing or managing Oracle Risk Management Cloud (RMC) for SoD and audit compliance (preferred)
• Understanding of key Oracle ERP modules: Financials, Procurement, CPQ, Projects, etc
Please let me know if you are available to discuss, Reply to me with your updated resume in word Or PDF format.
Developer (ABAP & Fiori) - Public Cloud ERP
Posted 2 days ago
Job Viewed
Job Description
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do:**
You will be working in a cross-functional team of talented, supportive, and motivated colleagues, following agile methodologies and industry best practices.
As a Developer in our development team, you take responsibility for the following:
+ Design, code, test and assure quality of complex product features via agile techniques.
+ Resolve complex issues within own area of expertise and support others in resolving issues.
+ Possess good experience in application of standard software development principles.
+ Contribute as an independent team member, capable of applying judgment to plan and execute your tasks.
+ Show initiative and drive topics to resolution in a high level of quality, speed, reliability, and efficiency.
+ Work closely together with others and share expertise to ensure product success.
+ Constantly improve own work methods to gain state-of-the-art agile software engineering skills. Enhances skills beyond own core functional focus and work on other tasks for the benefit of the team.
+ Have advanced technical knowledge and share expertise within and across team and organization.
+ Have advanced knowledge of development processes and product standards.
**What you bring:**
+ B.Tech / M.Tech / MCA from a reputed institute
+ 4 years of work experience as a developer
+ Strong ABAP/Object Oriented ABAP programming skills
+ Strong knowledge of HANA CDS, RAP, BOPF, Webdynpro, UI5, Fiori
+ Enthusiastic team player with strong communication skills, results-driven - having experience contributing as member or lead of a well performing team with high spirit.
+ Good Business/functional inclination and ability to quickly grasp functional topics
+ Excellent interpersonal skills, communication skills with ability to explain complex information in a clear and precise manner
+ Knowledge of S/4 HANA tech stack, Service Management process ,Object Oriented Programming, Test Driven Development is beneficial.
+ Excellent written and oral communication skills
+ Team player and ability to work successfully in culturally diverse environments.
**Meet your team:**
You will be joining the Engineer team responsible for the Service Management module of SAP's Public Cloud ERP. Our team is dedicated to revolutionizing how businesses manage service delivery, ensuring high customer satisfaction and operational efficiency.
Our team culture values
+ **We Take Charge:** We are proactive and accountable, driving initiatives forward with a sense of ownership and urgency.
+ **We Win as One:** Collaboration is at the heart of our team. We believe in the power of collective effort and strive for mutual success.
+ **We Act with Transparency:** Open communication and honesty are critical to our team dynamics. We share information freely and clearly to foster trust and accountability.
+ **We Embrace Curiosity:** Innovation stems from a thirst for knowledge. We encourage a culture of continuous learning and curiosity to explore new ideas and approaches.
With a focus on service management excellence, our team thrives on delivering robust solutions that meet the evolving needs of our customers. We foster a supportive environment that values diversity of thought and encourages personal and professional growth. If you are passionate and ready to make a significant impact in a dynamic, fast-paced environment, we look forward to hearing from you!
#DevT2
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Oracle ERP Cloud - ERP Technical Consultant
Posted 5 days ago
Job Viewed
Job Description
- Candidates should have at-least 5-8 years of experience in the ERP/Fusion Cloud who can join us immediately or within 15days.
- Candidate should have hands-on experience in integrating and extending ERP Cloud and/or On-Prem ERP applications (Financials, Distribution, and Manufacturing)
- Experience (In-Depth Understanding of Data Model and Business process functionality and its data flow) in either Oracle Fusion and/or Oracle EBS AU (Finance or Supply chain)
- Development experience in Integration and extensions using Custom schema with PLSQL and/or SoA Gateway and XML)
- Experience of writing efficient and optimize code and understanding of performance tuning techniques
- Experience in conversions and Interfaces into and out of ERP cloud: FBDI, HDL, ADFDi, BIP, OTBI, as well as Web Services (SOAP & REST)
- Hands on experience in PaaS, specifically, Oracle’s OIC, SOACS, JCS, VBCS, DBCS/ATP, Storage Cloud Service as it relates to SaaS Applications is a plus
- In-depth understanding of Cloud technologies Integration strategies (Cloud to Cloud, Cloud to Ground) and Extensibility strategies is a plus
- Operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgment
Oracle Fusion Cloud ERP Technical - Senior Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS ERP modules like SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Proficiency in SQL. Good knowledge expected in at least one of the following Fusion technologies :, FBDI, Reporting Tools - Fusion BIP/OTBI/FRS
+ Hands-on Configuration experience on
+ SQL & PLSQL
+ HDL
+ Extract
+ BI Publisher
+ OTBI
+ Conversion
+ Security
+ Approvals
+ Integrations
+ CS/Webservices
+ AI
+ Experience in one of the following areas is seen as an advantage:
+ XML
+ Java, J2EE and Oracle ADF
+ SOA and Web Services
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge of Security setup would be an added advantage.
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.)?
3. Am I skilled in supporting custom integrations and automations using SaaS Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:**
+ Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:**
+ Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:**
+ Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:**
+ Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:**
+ Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:**
+ Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:**
+ Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:**
+ Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:**
+ Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:**
+ Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:**
+ Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:**
+ Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Fusion Cloud ERP Technical - Senior Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS ERP modules like SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Proficiency in SQL. Good knowledge expected in at least one of the following Fusion technologies :, FBDI, Reporting Tools - Fusion BIP/OTBI/FRS
+ Hands-on Configuration experience on
+ SQL & PLSQL
+ HDL
+ Extract
+ BI Publisher
+ OTBI
+ Conversion
+ Security
+ Approvals
+ Integrations
+ CS/Webservices
+ AI
+ Experience in one of the following areas is seen as an advantage:
+ XML
+ Java, J2EE and Oracle ADF
+ SOA and Web Services
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge of Security setup would be an added advantage.
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.)?
3. Am I skilled in supporting custom integrations and automations using SaaS Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:**
+ Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:**
+ Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:**
+ Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:**
+ Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:**
+ Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:**
+ Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:**
+ Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:**
+ Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:**
+ Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:**
+ Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:**
+ Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:**
+ Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Fusion Cloud ERP Fin Functional - Principal Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA) or MBA in Finance.
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Primary Expertise in **Accounts Receivable, Payables, Revenue Management, Collections, and Expenses** .
+ Deep functional understanding of financial processes and ERP solution areas.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Hands-on Configuration experience on at least one or more modules -
+ Fusion Cash Management, Tax Module
+ Fusion Fixed Asset,
+ Fusion GL, Accounting Hub
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of FBDI and OTBI reports development.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge on US Tax Requirements.
+ Knowledge of Security setup would be an added advantage.
+ Basic Experience in one of the following areas is seen as an advantage:
+ SQL
+ BIP
+ OTBI
+ Redwood
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
+ Demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., Receivables, Collections, Revenue Management)?
3. Am I skilled in supporting custom integrations and automations using ERP Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:** Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:** Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:** Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:** Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:** Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:** Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:** Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:** Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:** Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:** Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:** Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:** Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Fusion Cloud ERP Fin Functional - Principal Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA) or MBA in Finance.
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Primary Expertise in **Accounts Receivable, Payables, Revenue Management, Collections, and Expenses** .
+ Deep functional understanding of financial processes and ERP solution areas.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Hands-on Configuration experience on at least one or more modules -
+ Fusion Cash Management, Tax Module
+ Fusion Fixed Asset,
+ Fusion GL, Accounting Hub
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of FBDI and OTBI reports development.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge on US Tax Requirements.
+ Knowledge of Security setup would be an added advantage.
+ Basic Experience in one of the following areas is seen as an advantage:
+ SQL
+ BIP
+ OTBI
+ Redwood
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
+ Demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., Receivables, Collections, Revenue Management)?
3. Am I skilled in supporting custom integrations and automations using ERP Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:** Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:** Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:** Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:** Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:** Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:** Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:** Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:** Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:** Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:** Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:** Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:** Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Oracle Fusion Cloud ERP Fin Functional - Principal Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA) or MBA in Finance.
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Primary Expertise in **Accounts Receivable, Payables, Revenue Management, Collections, and Expenses** .
+ Deep functional understanding of financial processes and ERP solution areas.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Hands-on Configuration experience on at least one or more modules -
+ Fusion Cash Management, Tax Module
+ Fusion Fixed Asset,
+ Fusion GL, Accounting Hub
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of FBDI and OTBI reports development.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge on US Tax Requirements.
+ Knowledge of Security setup would be an added advantage.
+ Basic Experience in one of the following areas is seen as an advantage:
+ SQL
+ BIP
+ OTBI
+ Redwood
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
+ Demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., Receivables, Collections, Revenue Management)?
3. Am I skilled in supporting custom integrations and automations using ERP Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:**
+ Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:**
+ Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:**
+ Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:**
+ Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:**
+ Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:**
+ Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:**
+ Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:**
+ Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:**
+ Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:**
+ Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:**
+ Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:**
+ Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Fusion Cloud ERP Fin Functional - Principal Consultant
Posted 2 days ago
Job Viewed
Job Description
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
+ Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
+ Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
+ Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
+ Consult with Management in directing resolution of critical customer situations.
+ Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
+ Creation/review of Knowledge Articles.
+ Stay up to date on Oracle ERP advancements, recommending best practices and continuous improvements.
+ Contribute to a collaborative, knowledge-sharing team culture.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA) or MBA in Finance.
+ Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance- AR, AP, Revenue Management, Collections, Expenses etc.
+ Primary Expertise in **Accounts Receivable, Payables, Revenue Management, Collections, and Expenses** .
+ Deep functional understanding of financial processes and ERP solution areas.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
+ Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
+ Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
+ Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
+ Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
+ Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
+ Conduct training and knowledge sharing sessions.
**Good-to-Have:**
+ Excellent communication and interaction skills, including stakeholder and team facilitation.
+ Hands-on Configuration experience on at least one or more modules -
+ Fusion Cash Management, Tax Module
+ Fusion Fixed Asset,
+ Fusion GL, Accounting Hub
+ Knowledge of Fusion Cloud architecture, setup manager, and activities.
+ Knowledge of FBDI and OTBI reports development.
+ Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
+ Knowledge on US Tax Requirements.
+ Knowledge of Security setup would be an added advantage.
+ Basic Experience in one of the following areas is seen as an advantage:
+ SQL
+ BIP
+ OTBI
+ Redwood
+ Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
+ Demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer.
**Self-Assessment Questions**
1. Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
2. Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., Receivables, Collections, Revenue Management)?
3. Am I skilled in supporting custom integrations and automations using ERP Data Integrations?
4. Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:**
+ Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:**
+ Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:**
+ Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:**
+ Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:**
+ Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:**
+ Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:**
+ Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:**
+ Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:**
+ Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:**
+ Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:**
+ Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:**
+ Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Cloud ERP Functional Architect (Relocate to Qatar)
Posted 5 days ago
Job Viewed
Job Description
Open to international applicants! This role is based onsite in Doha, Qatar and includes relocation assistance and visa sponsorship for qualified candidates.
Join a transformative journey in Doha, Qatar, as an Oracle Cloud ERP Functional Architect specialising in Retail and Food & Beverages. This is an exciting opportunity to be part of a once-in-a-lifetime ERP transformation initiative within a high-profile organisation. This role will focus on implementing Oracle Retail Cloud and Simphony solutions across retail and F&B operations.
What You’ll Be Doing:
- Leading the end-to-end design and implementation of Oracle Cloud ERP for Retail and F&B operations.
- Collaborating with implementation partners to ensure ERP solutions align with business goals.
- Providing expert guidance on Oracle Retail Cloud and Simphony best practices.
- Supporting business teams with process design and improvement across inventory, supply chain, warehouse, sales, eCommerce and POS systems.
- Overseeing configuration, testing, and deployment activities for Oracle Retail Cloud and MICROS Simphony.
- Validating solutions delivered by partners to ensure alignment with business expectations.
- Facilitating integration of Oracle Retail Cloud and Simphony with Oracle Fusion Cloud ERP and other enterprise systems.
- Identifying gaps in standard ERP functionalities and proposing workarounds or required customisations.
- Conducting workshops and training for business users on ERP features and functionality.
- Implementing quality assurance measures across the ERP implementation lifecycle.
- Maintaining detailed documentation including functional specs and configuration guides.
- Managing vendor and partner relationships to ensure timely, quality deliverables.
- Leading troubleshooting efforts to resolve Retail Cloud and Simphony-related issues.
- Supporting change management within the ERP transformation project.
- Helping establish a Centre of Excellence (CoE) for Oracle ERP in Retail and F&B, defining best practices and governance strategies.
What We’re Looking For:
- Bachelor’s Degree with 10–12 years of overall ERP experience.
- Minimum of 5 years’ hands-on expertise in Oracle Retail Cloud and MICROS Simphony.
- Demonstrable experience as a Functional Architect for Oracle Retail Cloud.
- Proven success in leading large-scale ERP implementations.
- Strong knowledge of Retail and Food & Beverages business processes.
- Familiarity with business processes in maintenance operations.