2,171 Cloud Service jobs in India
Cloud Service Architect

Posted 15 days ago
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
+ Uses evaluation, judgment, and interpretation to select right course of action.
**Problem solving:**
+ Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
+ Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
**Interaction:**
+ Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
+ Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.
**Impact:**
+ Impacts short to medium term goals through personal effort or influence over team members.
**Accountability:**
+ Accountable for own targets with work reviewed at critical points.
+ Work is done independently and is reviewed at critical points.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Cloud Service Architect
Posted today
Job Viewed
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Additional Career Level Description:
Knowledge and application:
Problem solving:
Interaction:
Impact:
Accountability:
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Cloud Service Architect
Posted today
Job Viewed
Job Description
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Cloud Services Architect is a seasoned subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain.This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
What you'll be doing
Key Responsibilities:
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Cloud Service Architect
Posted today
Job Viewed
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Additional Career Level Description:
Knowledge and application:
Problem solving:
Interaction:
Impact:
Accountability:
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Cloud Service Architect
Posted today
Job Viewed
Job Description
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Cloud Services Architect is a seasoned subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain.This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
What you'll be doing
Key Responsibilities:
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Lead Cloud Service Manager_CSM
Posted today
Job Viewed
Job Description
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact:
You are the LeadCustomer Success manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts and act as a trusted advisor and partner that understands the customer's business and strategy as it relates to their OT product portfolio.You ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment.We're looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. You'll need excellent communication and organisational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude.
What the role offers:
- Lead a team of CSMs across multiple geographies or portfolios.
- Ensure service delivery, issue resolution and customer satisfaction.
- Drive success plans, framework adoption, and internal collaboration.
- Track overages, forecast risk, and guide new process implementation.
- Escalation and problem management accountability for strategic accounts.
- Total Customer Ownership for the portfolio of customers being aligned
- Lead and work with Cross functional teams
- Contributes to development of functional and business objectives
- On-board net-new hybrid (on-prem and cloud) based customers
- Enable customer sponsors in a consultative and best-practice share approach
- Develop customer success plans that include appropriate milestones, tasks and regular customer interactions with associated updates, based on the customer success engagement methodology and best-practices
- Own customer profiles and management of data from disparate systems; ensuring that all internal stakeholders have a single source of truth for the health and status of each customer
- Coordinate cross-functional communication and processes to help guide customers through their journey
- Create comprehensive analytics and dashboards that reflect a 360°view of the customer.
What you need to succeed:
- Bachelor's degree required (MBA preferably in Customer Relationship Management
- or equivalent leadership experience added advantage)
- ITIL, PMP, or CSM platform certifications are a strong plus.
- 10+ years' experience in customer success/delivery leadership
- Proven project management skills with demonstrated experience in a consulting environment
- Conversant in cloud technology and data center deployment. ITIL certification preferred.
- Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls
- Demonstrable experience in developing and rolling out customer satisfaction improvement programs
- Significant experience of leading and managing teams (including matrix management) with in an offshore environment
- Mentoring and guiding CSMs across complex account structures.
- Executive stakeholder management and conflict resolution.
- Creating process improvement plans and governance models.
- Driving strategic alignment with Sales, PS, and Support leads.
- Critical thinking and a Problem solver
- Operate and Lead at a Managerial level by mentoring team of CSM's
- Proactive with identifying and mitigating Customer problems with Governance and Solutions
•
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Oracle Cloud Service Consultant
Posted today
Job Viewed
Job Description
15+ Years of experience
Bengaluru, Chennai
Full-Time
Key Responsibilities
Lead the end-to-end solution architecture and delivery for Oracle Cloud Service, Field Service, and Service Logistics implementations.
Conduct requirements gathering sessions, facilitate workshops, and perform gap analysis to define business needs and align them with Oracle Cloud capabilities.
Design and document robust, scalable solutions that integrate Oracle Cloud applications with Oracle E-Business Suite and other enterprise systems.
Partners with stakeholders, business users, and technical teams to ensure solutions meet functional and technical requirements.
Provide subject matter expertise in Oracle Service Cloud, Service Logistics, and Field Service processes, including case management, work order management, scheduling, service parts logistics, and warranty/service contract management.
Oversee configuration, testing, and deployment activities to ensure solution quality and successful delivery.
Serve as a trusted advisor to customers, offering best practices, roadmaps, and recommendations for optimizing service processes.
Mentor junior consultants and provide thought leadership within the service solutions practice.
Required Qualifications
Minimum 15+ years of CRM Service-related experience, with strong expertise in service business processes and Oracle solutions.
At least 3 full end-to-end implementations of Oracle Cloud Service, Field Service, and Service Logistics.
Strong background in Oracle E-Business Suite Service modules, including Field Service, Install Base, and Service Contracts.
Demonstrated experience with integration design between Oracle Cloud applications and Oracle E-Business Suite.
Proven ability to lead requirements workshops, gap analyses, and solution design sessions with executive stakeholders and cross-functional teams.
Excellent communication, presentation, and stakeholder management skills.
Ability to work independently, manage priorities, and deliver high-quality solutions in a fast-paced environment.
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Lead Cloud Service Manager
Posted today
Job Viewed
Job Description
Your Impact:
Were looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. Youll need excellent communication and organisational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude.
Opentext is one of the worlds leading cloud software companies and as such you should be comfortable navigating the more technical aspects of what we do; while specific expertise is not required, a level of comfort with ITIL and LOVE (Land Operate Value Expand) processes is needed. Your role will involve working with all parts of the organisation from account management to engineering and support, so strong emotional intelligence, an open attitude to learning and people skills are a must.
What the role offers:
- Lead a team of CSMs across multiple geographies or portfolios.
- Ensure service delivery, issue resolution and customer satisfaction.
- Drive success plans, framework adoption, and internal collaboration.
- Track overages, forecast risk, and guide new process implementation.
- Escalation and problem management accountability for strategic accounts.
- Total Customer Ownership for the portfolio of customers being aligned
- Lead and work with Cross functional teams
- Contributes to development of functional and business objectives
- On-board net-new hybrid (on-prem and cloud) based customers
- Enable customer sponsors in a consultative and best-practice share approach
- Develop customer success plans that include appropriate milestones, tasks and regular customer interactions with associated updates, based on the customer success engagement methodology and best-practices
- Own customer profiles and management of data from disparate systems; ensuring that all internal stakeholders have a single source of truth for the health and status of each customer
- Coordinate cross-functional communication and processes to help guide customers through their journey
- Create comprehensive analytics and dashboards that reflect a 360view of the customer
- Prepare and deliver reports for QBR/EBR customer reviews
- Participate in BU initiatives and drive outcomes
- Deliver updates and communications to internal & executives sponsors
- Build rapport and relationships with customers; ultimately achieving a trusted advisor relationship to be their voice within the OpenText walls
- Contribute to the continuous improvement and iteration of best-practices, process and templates of the Customer Success Manager role
- Establishing and maintain relation with internal delivery teams
- Drive Efficiency for Customer Success aligning with organizational processes
What you need to succeed:
- Bachelors degree required (MBA or equivalent leadership experience added advantage)
- ITIL, PMP, or CSM platform certifications are a strong plus.
- 10+ years experience in customer success/delivery leadership
- Proven project management skills with demonstrated experience in a consulting environment
- Conversant in cloud technology and data center deployment. ITIL certification preferred.
- Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls
- Demonstrable experience in developing and rolling out customer satisfaction improvement programs
- Significant experience of leading and managing teams (including matrix management) with in an offshore environment
Oracle Cloud Service Consultant
Posted today
Job Viewed
Job Description
- Back to Career Portal
Oracle Cloud Service Consultant
- 15+ Years of experience
- Bengaluru, Chennai
- Full-Time
Key Responsibilities
- Lead the end-to-end solution architecture and delivery for Oracle Cloud Service, Field Service, and Service Logistics implementations.
- Conduct requirements gathering sessions, facilitate workshops, and perform gap analysis to define business needs and align them with Oracle Cloud capabilities.
- Design and document robust, scalable solutions that integrate Oracle Cloud applications with Oracle E-Business Suite and other enterprise systems.
- Partners with stakeholders, business users, and technical teams to ensure solutions meet functional and technical requirements.
- Provide subject matter expertise in Oracle Service Cloud, Service Logistics, and Field Service processes, including case management, work order management, scheduling, service parts logistics, and warranty/service contract management.
- Oversee configuration, testing, and deployment activities to ensure solution quality and successful delivery.
- Serve as a trusted advisor to customers, offering best practices, roadmaps, and recommendations for optimizing service processes.
- Mentor junior consultants and provide thought leadership within the service solutions practice.
Required Qualifications
- Minimum 15+ years of CRM Service-related experience, with strong expertise in service business processes and Oracle solutions.
- At least 3 full end-to-end implementations of Oracle Cloud Service, Field Service, and Service Logistics.
- Strong background in Oracle E-Business Suite Service modules, including Field Service, Install Base, and Service Contracts.
- Demonstrated experience with integration design between Oracle Cloud applications and Oracle E-Business Suite.
- Proven ability to lead requirements workshops, gap analyses, and solution design sessions with executive stakeholders and cross-functional teams.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work independently, manage priorities, and deliver high-quality solutions in a fast-paced environment.
Oracle Cloud Service Contracts
Posted today
Job Viewed
Job Description
Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.
- 6+ years of functional experience in supporting Oracle Cloud Service Contract Management and Oracle Cloud Project Portfolio Management (PPM) modules.
- Hands-on experience in managing Service and Supplier Contract Agreements, including:
- Configurable service packages
- Contract renewals
- Flexible billing structures
- Integrated entitlement processing within Oracle Cloud.
- Minimum 2 full-cycle implementations of Oracle Cloud Service Contract Management:
- Designing and configuring contract templates, workflows, and integrations.
- Minimum 2 full-cycle implementations of Oracle Cloud Project Costing, Project Contracts, and Project Billing modules.
- Strong knowledge and experience in supporting PaaS (Platform as a Service) and Oracle Integration Cloud (OIC) integrations.
- Willingness to work in rotational shifts and provide production support and issue resolution as per business requirements.
Immediate joiners or candidates with notice period up to 45 days/less are highly preferred
Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time