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1,305 Cloud Services jobs in India

AWS Cloud services

Chennai, Tamil Nadu Virtusa

Posted today

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Job Description

AWS Cloud services - CREQ194162 Description

Title: Aws Cloud Services
Exp: 5 to 10 years
Location: Chennai
Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
Architect, design and build scalable, reliable, cost effective, and high-quality solutions
Drive system architecture and software development within the team of developers through delivery and successful deployment to production
Strong background in AWS Cloud services, including: Storage solutions (S3, DynamoDB, RDS), Microservices architecture (Lambda, API Gateway), Logging (Cloudwatch)DynamoDB, AWS Opensearch, IAM Roles, VPC
Direct experience in establishing and setting up successful production CI/CD pipelines and workflows,

Primary Location Chennai, Tamil Nadu, India Job Type Experienced Primary Skills API Gateway, AWS Database Years of Experience 7 Travel No

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Manager Cloud Services

Kolkata, West Bengal Hyland

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Job Description

Overview

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for Manager, Cloud Services.

The Manager Cloud Services is responsible for leading a team that is administers and manages management of customer solutions within the Company's cloud environment. The Manager Cloud Services will lead the direction of the team to expected KPIs to ensure timely engagements to the ticketing process.

What you will be doing

Define key performance indicators, goals, and team direction to provide the best support to the customer's solution in the cloud environment

Evaluate metrics of the cloud service desk team progress to set team direction for the purpose of supporting and enhancing the cloud customer experience

Ensures business continuity and support for customers in the cloud environment

Ensure cloud service resources are working within appropriate guidelines following compliance standards

Contribute to and manage to approved budget

Collaborate with team members and cross departmental stakeholders in creation and coordination of mutual goals

Manage and lead the direction of executing department benchmarks, protocols, and objectives. Assess employee and team performance against established quality metrics; track team performance against established metrics and hold direct reports accountable for meeting defined performance standards; provide feedback to employees

Perform all Human Resources-related managerial functions and responsibilities associated with hiring, compensation management, employment relations, and termination of employees

Develop team members; coach employees through their personal growth in functional expertise, communication skills, and ability to effectively interact with clients and peers. Assist with identifying and developing future leaders.

Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department

Serve as an escalation point for issues; provide guidance, resolve issues as necessary, and remove obstacles for team

Execute on the team's strategy and ensure team projects are completed within scope, time, cost, and quality

Evaluate, define and maintain the process and procedures used by team; Identify opportunities for process improvement and greater efficiency, and serve as an advocate for change

What will make you successful

Bachelor's degree or equivalent experience

4+ years experience in support and People Management.

4 year degree in an IT related field, or 8-10 years experience in an IT related position

Strong knowledge and experience in ITIL and ITSM Frameworks

Superior Problem solving, critical thinking, and analytical skills

Superior collaboration skills, applied successfully within a team as well as other areas

Superior attention to detail

Superior interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department

Superior Leadership, sound judgement, and business acumen skills

Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact

Superior organizational, multi-tasking, and time management skills

Superior facilitation and project management skills

Superior customer service orientation

Self-motivated with follow through and attention to detail

Superior ability to handle sensitive information with discretion and tact

Superior ability to establish rapport and gain the trust of others; effective at gaining consensus

Able to thrive in a fast paced, deadline driven environment

Ability to coach, mentor and provide feedback to team members in a timely manner

Superior ability to develop, use, and deliver engaging, informative, and compelling presentation methodologies

Sharp, fast learner with technology curiosity and aptitude

Superior experience with Microsoft Operating systems and products

Proficiency with Microsoft Outlook or equivalent email and calendar software

Superior business and technology acumen

Up to 10% travel time required

Hyland’s Offering

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

Learning & Development- development budget (used for certifications, conferences , tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees

R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow

Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!

Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs

Community Engagement– Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs

Diversity & Inclusion– employee resource groups, inclusion benefits and policies

Niceties & Events– quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs

If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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Supervisor - Cloud Services

Bengaluru, Karnataka Koch Business Solutions India

Posted today

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Job Description

**Description**

The Supervisor - Cloud Services will be a part of a global team that processes Identity creation, transfer, security, and separation for Koch Industries’ employees and manages O365 support. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Global Services India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its operations in India, it's employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out the KGSI over the next several years. Working closely with global colleagues would provide significant global exposure to the employees.

The Supervsior -Cloud Services role reports within the Koch Global Services (KGS) India organization, Bangalore which operates under the under the legal entity name, Koch Business Solutions India Pvt Ltd. The purpose of this position is to provide people leadership, management and guidance to the Cloud Services support teams in KGS Bangalore office. This role will be more focused on leading Employee lifecycle and O365 support teams.

**A Day In The Life Could Include**:
(job responsibilities)
- Lead a team of individual contributors at various experience levels, working in Employee lifecycle and O365 functions.
- Partner with the functional leads globally on a regular basis, build a strong relationship and interface with business as need arises.
- Responsible for hiring, performance, competency and compensation management of the team.
- Act as a culture carrier for the organization
- Conduct regular 1:1s with his/her reportees and provide valuable feedback from time to time
- Ensure that teams are always aligned with business goals, adequately staffed, trained, work load managed and overall functioning and productivity is improved over time.
- Participate in trainings, workshops as required by the organization.
- Drive changes within the team that the organization assigns based on need from time to time.
- Act a influencer to business decisions and drive down the message to the reporting line.
- Be flexible to adapt to business/organizational changes that may occur from time to time.
- Foster a culture of team bonding and togetherness.
- **What You Will Need To Bring With You**:

- (experience & education required)
- Highest level of integrity, ethics, compliance and an open minded working culture.
- Data analytics, KPIs, metrics, dashboard creation
- Strong verbal, written communication and presentation skills
- Operational excellence
- 1-2 years experience leading a team as a people leader.
- Experience in providing Employee lifecycle services(account creation, transfer, termination and Access management) and O365 services to a multi domain enterprise environment
- Innovative and transformative
- Curiosity to learn and grow in new areas and problem/resolution management
- Consumer facing experience - ability to understand the voice of the customer
- Project management/coordination experience with cross-functional, collaborative teams.

**What Will Put You Ahead**:
(experience & education preferred)
- Identity Data flow investigation experience
- Proficient understanding of Employee onboarding, crossboarding, and offboarding lifecycle.
- Understanding of Service Now
- Understanding of Organizational Change Management core concepts
- Identity Data flow investigation experience.
- 2+ years experience in managing a global, consumer facing operational support team.
- Experience in IAM and O365 services.

**Other Considerations**:
(physical demands/ unusual working conditions)
- Must be willing to carry a company-provided smart phone, have home high-speed Internet.

Must be willing to provide work towards US hours.

Koch is proud to be an equal opportunity workplace

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Cloud Infrastructure Services

Chennai, Tamil Nadu UST Global

Posted today

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Job Description

Role:Cloud Infrastructure Services

Requirements:

Learn infrastructure domain components, common tools and application used. Learn cloud basics.
Ability to understand the client query and provide hardware / software / network problem diagnosis / resolution via telephone/email/chat
Ensure every issue/request is logged in the Ticketing tool without any lapses.
Provide first Level remote support and IT related services to end users based on SOPs within agreed SLAs
Route tickets to internal 2nd and 3rd level IT support staff appropriately
Use the ITIL Framework to document and manage Incidents and work requests.
Assign Service Requests / incidents to appropriate support teams and follow up until closure.
Educate Users about Self-help articles, best practices thus creating awareness about IT systems usage.
Co-ordinate with Level 2 teams during Major incidents and provide updates to Users.
Ensure the ticket is updated with latest updates in a descriptive manner for future reference.
We need them to be excellent in written and verbal communication, with willingness to work in a 24/7 environment through rotational shifts

Knowledge Examples:

Good analytical and problem-solving skills
High level communication and collaboration skills
Risk Analysis and Management
Ability to adapt to a changing environment
Communicate with Team members effectively and efficiently.

Eligibility Criteria:

Excellent communication skills – written and verbal
Graduation: B.COM, BBA, BCA, BA, B.Sc , MBA, M.Com, M.Sc
Year of Pass out: 2021 , 2022, 2023
Back Logs: No Standing Backlogs / Arrears
Work Location: Chennai (offline)
Package : 3 LPA
Percentage : 60% above

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Senior Cloud Services Architect

Mumbai, Maharashtra NTT America, Inc.

Posted today

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Cloud Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain.
This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Senior Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Senior Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
**What you'll be doing**
**Key Responsibilities:**
+ Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.
+ Designs complex managed service solutions to meet client requirements by integrating technology and service design the cloud domain.
+ Works across multiple teams in the design of the Managed Service offering.
+ Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market.
+ Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.
+ Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders.
+ Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.
+ Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
+ Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).
+ Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current architecture, platforms and operating models.
+ Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.
+ Provides coaching and mentoring and acts as advisor and decision maker in service design situations.
+ Support the sales teams to have a commercial model discussion with the client.
+ Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.
+ Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.
+ Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
**Knowledge and Attributes:**
+ Advanced understanding of cloud technologies, networking, security, and system administration
+ Advanced demonstratable knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations.
+ Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.
+ Advanced understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies.
+ Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
+ Ability to work with costing models in partnership with sales and finance stakeholders.
+ Ability to communicate potential improvements and value of our solutions to all levels of stakeholders, including C-suite decision-makers.
+ Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
+ Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
+ Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration, etc.
+ Analytical abilities to discover and analyze all input and data.
+ Passion for staying abreast of related industry trends and best practices.
?
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information technology/systems or a related field.
+ Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
+ Scaled Agile certification or equivalent is desirable.
+ Additional technology / vendor certifications are desirable, such as
+ (any one or more) - Azure AZ900 - Azure Fundamentals, AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure.
**Required Experience:**
+ Advanced prior experience in managed service provider, or cloud services provider.
+ Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts.
+ Proof of structuring medium/large, multi-year profitable contracts.
+ Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.
+ Advanced experience working in an environment with global delivery and in multiple geographies and industries
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

This advertiser has chosen not to accept applicants from your region.

Senior Cloud Services Architect

Mumbai, Maharashtra NTT DATA

Posted today

Tap Again To Close

Job Description

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Cloud Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain.

This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.

The Senior Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.

This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.

In some instances, the Senior Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.

What you'll be doing

Key Responsibilities:

Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.

Designs complex managed service solutions to meet client requirements by integrating technology and service design the cloud domain.

Works across multiple teams in the design of the Managed Service offering.

Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market.

Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.

Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders.

Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.

Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).

Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).

Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms and operating models.

Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.

Provides coaching and mentoring and acts as advisor and decision maker in service design situations.

Support the sales teams to have a commercial model discussion with the client.

Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.

Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.

Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.

Knowledge and Attributes:

Advanced understanding of cloud technologies, networking, security, and system administration

Advanced demonstratable knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations.

Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.

Advanced understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies.

Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.

Ability to work with costing models in partnership with sales and finance stakeholders.

Ability to communicate potential improvements and value of our solutions to all levels of stakeholders, including C-suite decision-makers.

Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.

Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.

Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration, etc.

Analytical abilities to discover and analyze all input and data.

Passion for staying abreast of related industry trends and best practices.

Academic Qualifications and Certifications:

Bachelor’s degree or equivalent in Information technology/systems or a related field.

Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.

Scaled Agile certification or equivalent is desirable.

Additional technology / vendor certifications are desirable, such as

(any one or more) - Azure AZ900 – Azure Fundamentals, AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure.

Required Experience:

Advanced prior experience in managed service provider, or cloud services provider.

Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts.

Proof of structuring medium/large, multi-year profitable contracts.

Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.

Advanced experience working in an environment with global delivery and in multiple geographies and industries

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Senior Cloud Services Architect

Mumbai, Maharashtra NTT

Posted today

Tap Again To Close

Job Description

JOB DESCRIPTION