5,255 Cloud Support Roles jobs in India
AWS Cloud services
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Title: Aws Cloud Services
Exp: 5 to 10 years
Location: Chennai
Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
Architect, design and build scalable, reliable, cost effective, and high-quality solutions
Drive system architecture and software development within the team of developers through delivery and successful deployment to production
Strong background in AWS Cloud services, including: Storage solutions (S3, DynamoDB, RDS), Microservices architecture (Lambda, API Gateway), Logging (Cloudwatch)DynamoDB, AWS Opensearch, IAM Roles, VPC
Direct experience in establishing and setting up successful production CI/CD pipelines and workflows,
Cloud Services Fellow
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**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
This role will drive technical architecture of services engineering teams within the Software Solutions
business unit. These products focus on empowering front-line workers using Zebra (and other) hardware
to be more effective in their roles. Our software solutions combine the power of the cloud with IoT, big
data analytics, and machine learning to put powerful insights and capabilities into the hands or our
customer’s workers in real-time. We serve customers in various verticals, including transport & logistics,
healthcare, retail and manufacturing
**Responsibilities**:
- Responsibilities include working with cross-functional, Agile development teams to evaluate,
design and architect cloud native solutions.
- Requires a sound working knowledge of Google Cloud Platform services and capabilities,
microservice design and domain-driven-development.
- Will collaborate across functions to define the system architecture and ensure the integrity of the
design by defining SLOs.
- Will have overall responsibility for setting the technical direction of a solution, including selecting
frameworks, identifying dependencies, writing technical requirements and driving continuous
improvement.
- Shall understand DevOps and can drive requirements for CI/CD, automation scripts, load
performance testing, auto-scaling and monitoring tools capable of operating solutions with
mínimal manual intervention.
- Shall evaluate work upon completion to ensure technical KPIs have been met and will drive
functional excellence initiatives.
- Works effectively in a fast-paced, global environment supporting high-demand solutions.
**Qualifications**: Minimum Education**:
- Bachelor's in Computer Science, Computer Engineering, or Computer Information Systems
- Masters Degree preferred
**Minimum Work Experience (years)**:
- 15+ years of experience
- 5+ years of experience in cloud-based enterprise-systems architecture
- Experience in product engineering
**Key Skills and Competencies**:
- Experienced hands-on architect. Enjoys active prototyping, design and code reviews,
production incident handling and service evolution.
- Experience with highly Agile development teams and large-scale system creation
- Experience in GCP and API development, including externally exposed APIs
- Excellent communication skills and the ability to create architecture diagrams and distill complex
- Real-world experience in cloud native product development, including delivering a software
solution through to production
- Proven problem solver and impediment remover, identifies issues, finds solution to blockers
and helps resolve technical issues quickly to achieve goals.
- Eager to evaluate the pros and cons of different technical solutions and determine how best to
- Drives innovation and acts as evangelist for technology improvements
- Knowledge of variety of database and datastore technologies and how best to utilize each
(RDBMS, Distributed SQL, DeltaLake, bucket/blob storage, & document stores such as
MongoDB and BigTable).
- Strong interest in product development and platform approach to system design.
- Understand ways to incorporate Machine Learning and AI into a larger system design.
- Familiarity with a variety of API and client/server communication technologies such as
gRPC/Protocol Buffers, OpenAPI, GraphQL, MQTT, Kafka, MongoDB/Realm
- Working knowledge of Kubernetes and Service Mesh
- Familiar with load-testing, scaling services, right-sizing and cost management
- Familiar with Infrastructure-as-Code approach to cloud deployment via Terraform and Helm.
- Working knowledge of several computer languages, especially modern Java and Javascript
- Solid understanding of continuous integration, continuous deployment and operations
concepts.
- Experience in a broad range of Google Cloud Platform services and capabilities, preferred
Position Specific Information:
- Travel Requirements (as a % of time): 10%
Technical Support Specialist - Cloud Services
Posted 1 day ago
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Technical Support Engineer - Cloud Services
Posted 5 days ago
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Key Responsibilities:
- Provide timely and effective technical support to customers via phone, email, and chat channels.
- Diagnose and resolve complex technical issues related to cloud platforms, applications, and integrations.
- Troubleshoot network connectivity, server configurations, and software conflicts.
- Guide customers through product features, troubleshooting steps, and best practices.
- Escalate unresolved issues to senior support engineers or development teams with detailed documentation.
- Document all customer interactions, issues, and resolutions in the ticketing system.
- Create and update knowledge base articles, FAQs, and troubleshooting guides.
- Identify recurring technical issues and provide feedback to the product development team for improvements.
- Monitor system performance and proactively identify potential problems.
- Ensure a high level of customer satisfaction through professional and empathetic support.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent practical experience.
- Minimum of 3-5 years of experience in technical support, helpdesk, or system administration roles, with a focus on cloud services.
- Strong knowledge of cloud computing concepts (e.g., AWS, Azure, GCP).
- Experience with operating systems such as Linux and Windows Server.
- Familiarity with networking protocols (TCP/IP, DNS, HTTP) and troubleshooting.
- Proficiency in scripting languages (e.g., Python, Bash) is a plus.
- Excellent problem-solving, analytical, and diagnostic skills.
- Outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Experience with ticketing systems (e.g., Jira Service Desk, Zendesk) and CRM software.
- Ability to work independently in a remote environment and manage time effectively.
- Customer-centric approach and a passion for delivering exceptional support.
Technical Support Engineer - Cloud Services
Posted 5 days ago
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Responsibilities:
- Provide Tier 2 and Tier 3 technical support to customers via phone, email, and chat.
- Diagnose and resolve complex hardware, software, and network issues.
- Troubleshoot issues related to cloud services, applications, and infrastructure.
- Escalate unresolved issues to appropriate internal teams with detailed information.
- Document all customer interactions and technical solutions in a ticketing system.
- Contribute to the development and maintenance of a knowledge base.
- Assist customers with system configurations and user account management.
- Identify trends in customer issues and recommend product or service improvements.
- Collaborate with engineering and product teams to resolve bugs and enhance functionality.
- Provide training and guidance to end-users on product usage and best practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in technical support or a similar IT role.
- Strong understanding of cloud computing platforms (AWS, Azure, GCP).
- Proficiency in troubleshooting operating systems (Windows, Linux, macOS) and common applications.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong customer service orientation and excellent communication skills.
- Experience with IT support ticketing systems (e.g., Zendesk, ServiceNow).
- Ability to work effectively in a hybrid work environment.
Senior Cloud Services Architect
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Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Cloud Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain.This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Senior Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Senior Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
What you'll be doing
Key Responsibilities:
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Cloud Services Sales Manager
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This is a remote position.
About Pentoz Technology:Pentoz Technology is a global IT consulting and digital transformation company specializing in Cloud Computing, AI/ML, IoT, Blockchain, Cybersecurity, Web & Mobile Development , and enterprise IT solutions. We empower businesses to innovate and scale with cutting-edge cloud services.
Role Overview:
Pentoz Technology is seeking a results-oriented Cloud Services Sales Manager to lead sales initiatives for our cloud offerings. The ideal candidate will have a deep understanding of cloud technologies and a proven track record in selling cloud solutions, driving revenue growth, and building strong client relationships.
Key Responsibilities:
Develop and execute sales strategies to promote Pentoz’s cloud services (IaaS, PaaS, SaaS) including public cloud platforms like AWS, Azure, and Google Cloud.
Identify and qualify new business opportunities and engage with key decision-makers across industries.
Manage the end-to-end sales cycle: prospecting, presenting solutions, negotiating contracts, and closing deals.
Collaborate with technical teams, pre-sales, and delivery to ensure successful implementation and customer satisfaction.
Build and maintain a strong sales pipeline and update CRM tools regularly.
Achieve and exceed sales targets and KPIs consistently.
Keep abreast of industry trends, cloud technology advancements, and competitive landscape.
Participate in cloud-related events, webinars, and workshops to generate leads and enhance brand visibility.
Mentor junior sales staff and contribute to the overall growth of the sales team.
Required Skills & Qualifications:
Bachelor’s degree in Business, IT, Computer Science, or related field.
5–8 years of experience in sales roles focused on cloud services or enterprise IT solutions.
Strong knowledge of cloud platforms (AWS, Microsoft Azure, Google Cloud) and related technologies.
Proven success in consultative and solution-based selling in a B2B environment.
Excellent communication, negotiation, and relationship-building skills.
Ability to engage and influence C-level and technical stakeholders.
Experience using CRM tools (Salesforce, HubSpot, Zoho) and sales analytics software.
Preferred:
Certifications such as AWS Certified Solutions Architect, Azure Sales Specialist, or Google Cloud Professional.
Experience working with managed cloud services and hybrid cloud environments.
Familiarity with cloud migration, DevOps, and cybersecurity solutions.
What We Offer:
Competitive salary with attractive commissions and bonuses.
Flexible working arrangements including remote work.
Opportunity to work with innovative cloud technologies and global clients.
Career development and training programs.
Collaborative and inclusive company culture.
Requirements
SALES
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Engineering Manager, Cloud Services
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About the Role
We're Excited If You Have
Leadership Skills
Technical Skills
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
Cloud Services Sales Manager
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This is a remote position.
About Pentoz Technology:Pentoz Technology is a global IT consulting and digital transformation company specializing in Cloud Computing, AI/ML, IoT, Blockchain, Cybersecurity, Web & Mobile Development , and enterprise IT solutions. We empower businesses to innovate and scale with cutting-edge cloud services.
Role Overview:
Pentoz Technology is seeking a results-oriented Cloud Services Sales Manager to lead sales initiatives for our cloud offerings. The ideal candidate will have a deep understanding of cloud technologies and a proven track record in selling cloud solutions, driving revenue growth, and building strong client relationships.
Key Responsibilities:
Develop and execute sales strategies to promote Pentoz’s cloud services (IaaS, PaaS, SaaS) including public cloud platforms like AWS, Azure, and Google Cloud.
Identify and qualify new business opportunities and engage with key decision-makers across industries.
Manage the end-to-end sales cycle: prospecting, presenting solutions, negotiating contracts, and closing deals.
Collaborate with technical teams, pre-sales, and delivery to ensure successful implementation and customer satisfaction.
Build and maintain a strong sales pipeline and update CRM tools regularly.
Achieve and exceed sales targets and KPIs consistently.
Keep abreast of industry trends, cloud technology advancements, and competitive landscape.
Participate in cloud-related events, webinars, and workshops to generate leads and enhance brand visibility.
Mentor junior sales staff and contribute to the overall growth of the sales team.
Required Skills & Qualifications:
Bachelor’s degree in Business, IT, Computer Science, or related field.
5–8 years of experience in sales roles focused on cloud services or enterprise IT solutions.
Strong knowledge of cloud platforms (AWS, Microsoft Azure, Google Cloud) and related technologies.
Proven success in consultative and solution-based selling in a B2B environment.
Excellent communication, negotiation, and relationship-building skills.
Ability to engage and influence C-level and technical stakeholders.
Experience using CRM tools (Salesforce, HubSpot, Zoho) and sales analytics software.
Preferred:
Certifications such as AWS Certified Solutions Architect, Azure Sales Specialist, or Google Cloud Professional.
Experience working with managed cloud services and hybrid cloud environments.
Familiarity with cloud migration, DevOps, and cybersecurity solutions.
What We Offer:
Competitive salary with attractive commissions and bonuses.
Flexible working arrangements including remote work.
Opportunity to work with innovative cloud technologies and global clients.
Career development and training programs.
Collaborative and inclusive company culture.
Cloud Services Sales Internship
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**Location**: F C Road, Pune, Maharashtra
**About the Opportunity**:
**ADORIT IT Services Pvt Ltd** is seeking a passionate and tech-savvy intern to join our growing Cloud Services team. This internship offers an incredible opportunity to gain hands-on experience in the dynamic world of cloud sales. You'll work alongside experienced professionals to learn about cloud solutions, identify potential customers, and contribute to our revenue growth.
**Key Responsibilities**:
- Conduct market research and identify potential clients for cloud services.
- Assist with lead generation and qualification activities.
- Participate in the creation of compelling sales presentations for potential clients.
- Gain exposure to the sales pipeline and the customer journey.
- Track and manage assigned sales tasks and contribute to team success.
- (Optional) Shadow experienced sales professionals during client meetings (with permission).
**What You'll Gain**:
- Practical experience in the cloud services sales industry.
- Mentorship and guidance from cloud sales experts.
- Develop strong communication, presentation, and research skills.
- Build a strong foundation for a future career in cloud sales.
- Gain valuable insights into the world of system integration.
- Enrolled in a Bachelor's degree program (Business, Marketing, IT, or related field).
- Strong interest in technology and cloud computing.
- Excellent communication and interpersonal skills.
- Highly motivated and eager to learn.
- Ability to work independently and as part of a team.
- Basic computer literacy and proficiency in MS Office Suite.
**To Apply**:
Please submit your resume OR cover letter to
**Job Types**: Fresher, Internship
Contract length: 3 months
Pay: ₹5,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- Monday to Friday
Work Location: In person
**Speak with the employer**