7,226 Collections Representative jobs in India
Collections Representative
Gurgaon, Haryana
Expert Staffing Solutions
Posted today
Job Viewed
Job Description
From 2 to 7 year(s) of experience
- ₹ 3,50,000 - 8,50,000 P.A.
- Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities**
Hiring for Collections/ Customer Service with US MNC based in Gurgaon (Hybrid).
US Process
Salary upto 10 LPA + Lucrative Incentives.
5 days working.
Voice Process.
Both way Cabs!
ASAP Joining!
Graduate/ Under graduate with minimum 2 years experience(voice process) in International Customer Support/ Sales/ Collections required.
Exceptionally good communication skills required.
Voice Process
**Perks and Benefits**
- Role:_Collections
- Salary:_ 3,50,000 - 8,50,000 P.A.
- Industry:_BPO / Call Centre
- Functional Area_Customer Success, Service & Operations
- Role Category_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- Collection Management- upsellingbarclaysInternational Call CenterPersoniv3Rd Party CollectionGreat LearningCustomer SupportSalesOutbound Sales1st party collectionsCustomer CareRecovery OperationsCollectionsBritish AirwaysInternational BPOCALL BA- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Graduation Not Required
**Company Profile**:
Expert Staffing Solutions
- Hiring for a Largest Credit card issuer in the US- Company Info- Contact Company:_Expert Staffing Solutions
- Reference Id:_Amex_Ritu
- ₹ 3,50,000 - 8,50,000 P.A.
- Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities**
Hiring for Collections/ Customer Service with US MNC based in Gurgaon (Hybrid).
US Process
Salary upto 10 LPA + Lucrative Incentives.
5 days working.
Voice Process.
Both way Cabs!
ASAP Joining!
Graduate/ Under graduate with minimum 2 years experience(voice process) in International Customer Support/ Sales/ Collections required.
Exceptionally good communication skills required.
Voice Process
**Perks and Benefits**
- Role:_Collections
- Salary:_ 3,50,000 - 8,50,000 P.A.
- Industry:_BPO / Call Centre
- Functional Area_Customer Success, Service & Operations
- Role Category_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- Collection Management- upsellingbarclaysInternational Call CenterPersoniv3Rd Party CollectionGreat LearningCustomer SupportSalesOutbound Sales1st party collectionsCustomer CareRecovery OperationsCollectionsBritish AirwaysInternational BPOCALL BA- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Graduation Not Required
**Company Profile**:
Expert Staffing Solutions
- Hiring for a Largest Credit card issuer in the US- Company Info- Contact Company:_Expert Staffing Solutions
- Reference Id:_Amex_Ritu
This advertiser has chosen not to accept applicants from your region.
0
Collections Representative
Anand, Gujarat
ULTRA STONE IMPEX PVT LTD
Posted today
Job Viewed
Job Description
Title: Collections Representative (CSR)
Location: Second Floor Kautilya Complex, Near Tirupati Petrol Pump, Karmasad, Anand, Gujarat - 388120
Company:
**Salary**: 15000 - 20,000
Shift: Mon to Fri: 5:30pm - 2:30am
Saturday: 6:30pm - 10:30pm
**Job Description**:
We are seeking a motivated and customer-focused individual to join our team as a Collections Customer Service Representative (CSR). In this role, you will be responsible for managing communication with customers who have overdue payments or outstanding debts.
**Responsibilities**:
2. Negotiate payment plans and provide assistance to customers in resolving outstanding debts.
3. Respond to customer inquiries and provide information regarding payment options, account balances, and other related queries.
4. Update customer account information accurately and maintain detailed records of interactions.
5. Follow-up with customers to ensure payment arrangements are met and resolve any issues or concerns that may arise.
6. Collaborate with internal teams to address customer inquiries or escalate issues as needed.
7. Adhere to company policies and procedures, as well as regulatory requirements and compliance standards.
8. Meet performance targets and goals set by the company.
**Requirements**:
1. Previous experience in customer service, preferably in a collections or debt recovery environment.
2. Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts.
3. Strong problem-solving skills and attention to detail.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Proficiency in using computer systems and collection software.
6. High school diploma or equivalent; additional education or certification in customer service or related field is preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Night shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Location: Second Floor Kautilya Complex, Near Tirupati Petrol Pump, Karmasad, Anand, Gujarat - 388120
Company:
**Salary**: 15000 - 20,000
Shift: Mon to Fri: 5:30pm - 2:30am
Saturday: 6:30pm - 10:30pm
**Job Description**:
We are seeking a motivated and customer-focused individual to join our team as a Collections Customer Service Representative (CSR). In this role, you will be responsible for managing communication with customers who have overdue payments or outstanding debts.
**Responsibilities**:
2. Negotiate payment plans and provide assistance to customers in resolving outstanding debts.
3. Respond to customer inquiries and provide information regarding payment options, account balances, and other related queries.
4. Update customer account information accurately and maintain detailed records of interactions.
5. Follow-up with customers to ensure payment arrangements are met and resolve any issues or concerns that may arise.
6. Collaborate with internal teams to address customer inquiries or escalate issues as needed.
7. Adhere to company policies and procedures, as well as regulatory requirements and compliance standards.
8. Meet performance targets and goals set by the company.
**Requirements**:
1. Previous experience in customer service, preferably in a collections or debt recovery environment.
2. Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts.
3. Strong problem-solving skills and attention to detail.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Proficiency in using computer systems and collection software.
6. High school diploma or equivalent; additional education or certification in customer service or related field is preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Night shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
1
Collections Representative
Chennai, Tamil Nadu
Toast
Posted today
Job Viewed
Job Description
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
**Key Responsibilities**
- Review customer accounts to proactively communicate with customers and internal partners to ensure collection of all outstanding invoice totals
- Review, investigate, and resolve a steady volume of daily inbound cases
- Respond to customer account inquiries and follow through to resolution in a timely manner
- Work collaboratively with internal teams to ensure customers and their internal contacts are aware of outstanding balances
- Post customer payments, refunds, and deposits by recording ACH and credit card transactions
- Provide weekly reporting related to past due accounts and give recommendations for resolution
- Work closely with Care and Accounting teams to identify customer trends and behaviors
- Collaborate with other teams to identify and implement efficiencies in the collections process
- Consistently meet strict deadlines related to month-end close.
- Ad hoc projects as necessary
**Qualifications**
- Extreme attention to detail and meticulous organisation
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence prioritising and making time sensitive decisions in a fast-paced environment
- Excellent time management and strong sense of urgency
- Relentless problem-solver
**Job Details**
Work Timings: 2pm - 11pm IST (Hybrid)
**Bonus Skills**:
- Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
**We are Toasters**
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
**Key Responsibilities**
- Review customer accounts to proactively communicate with customers and internal partners to ensure collection of all outstanding invoice totals
- Review, investigate, and resolve a steady volume of daily inbound cases
- Respond to customer account inquiries and follow through to resolution in a timely manner
- Work collaboratively with internal teams to ensure customers and their internal contacts are aware of outstanding balances
- Post customer payments, refunds, and deposits by recording ACH and credit card transactions
- Provide weekly reporting related to past due accounts and give recommendations for resolution
- Work closely with Care and Accounting teams to identify customer trends and behaviors
- Collaborate with other teams to identify and implement efficiencies in the collections process
- Consistently meet strict deadlines related to month-end close.
- Ad hoc projects as necessary
**Qualifications**
- Extreme attention to detail and meticulous organisation
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence prioritising and making time sensitive decisions in a fast-paced environment
- Excellent time management and strong sense of urgency
- Relentless problem-solver
**Job Details**
Work Timings: 2pm - 11pm IST (Hybrid)
**Bonus Skills**:
- Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
**We are Toasters**
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
This advertiser has chosen not to accept applicants from your region.
2
Collections Representative
Chennai, Tamil Nadu
Toast
Posted today
Job Viewed
Job Description
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
**Key Responsibilities**
- Review customer accounts to proactively communicate with customers and internal partners to ensure collection of all outstanding invoice totals
- Review, investigate, and resolve a steady volume of daily inbound cases
- Respond to customer account inquiries and follow through to resolution in a timely manner
- Work collaboratively with internal teams to ensure customers and their internal contacts are aware of outstanding balances
- Post customer payments, refunds, and deposits by recording ACH and credit card transactions
- Provide weekly reporting related to past due accounts and give recommendations for resolution
- Work closely with Care and Accounting teams to identify customer trends and behaviors
- Collaborate with other teams to identify and implement efficiencies in the collections process
- Consistently meet strict deadlines related to month-end close.
- Ad hoc projects as necessary
**Qualifications**
- Extreme attention to detail and meticulous organisation
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence prioritising and making time sensitive decisions in a fast-paced environment
- Excellent time management and strong sense of urgency
- Relentless problem-solver
**Job Details**
Work Timings: 2pm - 11pm IST (Hybrid)
**Bonus Skills**:
- Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
**We are Toasters**
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
**Key Responsibilities**
- Review customer accounts to proactively communicate with customers and internal partners to ensure collection of all outstanding invoice totals
- Review, investigate, and resolve a steady volume of daily inbound cases
- Respond to customer account inquiries and follow through to resolution in a timely manner
- Work collaboratively with internal teams to ensure customers and their internal contacts are aware of outstanding balances
- Post customer payments, refunds, and deposits by recording ACH and credit card transactions
- Provide weekly reporting related to past due accounts and give recommendations for resolution
- Work closely with Care and Accounting teams to identify customer trends and behaviors
- Collaborate with other teams to identify and implement efficiencies in the collections process
- Consistently meet strict deadlines related to month-end close.
- Ad hoc projects as necessary
**Qualifications**
- Extreme attention to detail and meticulous organisation
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence prioritising and making time sensitive decisions in a fast-paced environment
- Excellent time management and strong sense of urgency
- Relentless problem-solver
**Job Details**
Work Timings: 2pm - 11pm IST (Hybrid)
**Bonus Skills**:
- Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
**We are Toasters**
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
This advertiser has chosen not to accept applicants from your region.
3
Customer Collections Representative
Mumbai, Maharashtra
Pretty Child
Posted today
Job Viewed
Job Description
**WEHIRE TALENT SOLUTIONS**
**US Soft Collections**
**Salary: Up to ₹32,000+2+1 in hand per month**
**Age Criteria: Maximum 40 years**
**Education: Graduates/HSC freshers and above welcome**
Rotational Night Shifts 5:30 pm to 11:30 am is the shift window any 9 hours shift will be given
WO: Enjoy 2 Rotational Week Offs
For more details contact
**Maitri
- **
**Job Types**: Full-time, Fresher
Pay: ₹0,000.00 - ,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**US Soft Collections**
**Salary: Up to ₹32,000+2+1 in hand per month**
**Age Criteria: Maximum 40 years**
**Education: Graduates/HSC freshers and above welcome**
Rotational Night Shifts 5:30 pm to 11:30 am is the shift window any 9 hours shift will be given
WO: Enjoy 2 Rotational Week Offs
For more details contact
**Maitri
- **
**Job Types**: Full-time, Fresher
Pay: ₹0,000.00 - ,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
4
International Collections Representative
Mumbai, Maharashtra
ENHANCE PLUS CONSULTANT
Posted today
Job Viewed
Job Description
Exciting Opportunity for International Collection Agents
Location - Malad West
US process
Incentives upto 3 lakhs per month!
5 days working (Monday - Friday)
Fixed Saturday - Sunday week off
Requirement:
- Excellent Communication skills in English
- minimum 12th certification
- Dedication to grow in career
supportive work environment
No targets !
looking for Immediate joiners
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹34,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- are you an immediate joiner?
- what are your salary expectations ?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
Location - Malad West
US process
Incentives upto 3 lakhs per month!
5 days working (Monday - Friday)
Fixed Saturday - Sunday week off
Requirement:
- Excellent Communication skills in English
- minimum 12th certification
- Dedication to grow in career
supportive work environment
No targets !
looking for Immediate joiners
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹34,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- are you an immediate joiner?
- what are your salary expectations ?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
5
Collections Representative - Noida, Up
Noida, Uttar Pradesh
Optum
Posted today
Job Viewed
Job Description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing **your life's best work.(sm)**
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Be able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Knowledge / Skills / Abilities**:
- Strong knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Communicates effectively with all internal and external clients
- Uses good judgment and critical thinking skills; ability to identify and resolve problems
- Efficient and accurate keyboard/typing skills
- Strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
**Required Qualifications**:
- Graduate
- 12 months and above experience in healthcare accounts receivable (Denial Management)
- Strong knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
**Careers with Optum. **Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do y **our life's best work.(sm)
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Be able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Knowledge / Skills / Abilities**:
- Strong knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Communicates effectively with all internal and external clients
- Uses good judgment and critical thinking skills; ability to identify and resolve problems
- Efficient and accurate keyboard/typing skills
- Strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
**Required Qualifications**:
- Graduate
- 12 months and above experience in healthcare accounts receivable (Denial Management)
- Strong knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
**Careers with Optum. **Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do y **our life's best work.(sm)
This advertiser has chosen not to accept applicants from your region.
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6
Collections Representative - Noida, Up
Noida, Uttar Pradesh
Optum
Posted today
Job Viewed
Job Description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing **your life's best work.(sm)**
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Be able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Knowledge / Skills / Abilities**:
- Strong knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Communicates effectively with all internal and external clients
- Uses good judgment and critical thinking skills; ability to identify and resolve problems
- Efficient and accurate keyboard/typing skills
- Strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
**Required Qualifications**:
- Graduate
- 12 months and above experience in healthcare accounts receivable (Denial Management)
- Strong knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
**Careers with Optum. **Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do y **our life's best work.(sm)
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Be able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Knowledge / Skills / Abilities**:
- Strong knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Communicates effectively with all internal and external clients
- Uses good judgment and critical thinking skills; ability to identify and resolve problems
- Efficient and accurate keyboard/typing skills
- Strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
**Required Qualifications**:
- Graduate
- 12 months and above experience in healthcare accounts receivable (Denial Management)
- Strong knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
**Careers with Optum. **Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do y **our life's best work.(sm)
This advertiser has chosen not to accept applicants from your region.
7
Associate Collections Representative - Fresher
Hyderabad, Andhra Pradesh
Optum
Posted today
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** Caring. Connecting. Growing together.**
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications**:
- Graduate (BE/B.Tech are not eligible)
- Solid knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Proven ability to communicate effectively with all internal and external clients
- Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems
- Proven to be efficient and accurate keyboard/typing skills
- Proven to possess a solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications**:
- Graduate (BE/B.Tech are not eligible)
- Solid knowledge and use of the American English language skills with neutral accent
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Proficient in MS Office software; particularly Excel and Outlook
- Proven ability to communicate effectively with all internal and external clients
- Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems
- Proven to be efficient and accurate keyboard/typing skills
- Proven to possess a solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
This advertiser has chosen not to accept applicants from your region.
8
Collections Representative - Us Health Care/rcm/ar Calling
Noida, Uttar Pradesh
Optum
Posted today
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** Caring. Connecting. Growing together.**
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications**:
- Graduate
- 12+ months and above experience in healthcare accounts receivable required (Denial Management)
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Solid knowledge and use of the American English language skills with neutral accent
- Proficient in MS Office software; particularly Excel and Outlook
- Proven ability to communicate effectively with all internal and external clients
- Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems
- Proven efficient and accurate keyboard/typing skills
- Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
**Primary Responsibilities**:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
- Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
- Ensure all workflow items are completed within the set turn-around-time within quality expectations
- Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements
- Perform other duties as assigned
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications**:
- Graduate
- 12+ months and above experience in healthcare accounts receivable required (Denial Management)
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
- Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
- Solid knowledge and use of the American English language skills with neutral accent
- Proficient in MS Office software; particularly Excel and Outlook
- Proven ability to communicate effectively with all internal and external clients
- Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems
- Proven efficient and accurate keyboard/typing skills
- Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
This advertiser has chosen not to accept applicants from your region.
9