1,406 Collections Specialist jobs in India

Collections Specialist

Hyderabad, Andhra Pradesh Chiselon Technologies Pvt Ltd

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Job Description

Job Description

Position: Collections Specialist

Reports To: Rijumon Kondath

Location: Hyderbad, India

Job Overview:

We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.

Responsibilities & Duties

  • Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
  • Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
  • Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
  • Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
  • Access NetSuite to retrieve and analyze invoice data, ensuring that all billed amounts are correct and align with contract terms.
  • Utilize Salesforce to access and review customer contracts, ensuring accurate understanding of billing terms and conditions.

Education & Experience

  • Bachelors degree in Finance, Accounting, Business Administration, or a related field.

Characteristics

  • Strong English communication skills, both written and verbal, with the ability to handle sensitive customer interactions and articulate complex information clearly.
  • High level of organizational skills and a proactive approach to problem resolution.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills, with a keen attention to detail.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Hiring Policy

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reveal considers candidates with existing visas, but does not sponsor new visa applications.

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Collections Specialist

Bengaluru, Karnataka Headsup HR solutions PVT LTD

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Company Overview

We are a leading player in the Fintech industry, specializing in lending platforms. Our company is dedicated to providing seamless financial solutions for our clients, leveraging innovative technology and customer-centric services.

Job Overview

We are seeking a motivated and detail-oriented Collections Specialist to join our team at our Marathahalli, Bangalore location. The role offers a monthly salary ranging from 15,000 to 25,000 NTH, and we welcome applications from both freshers and experienced candidates. Successful candidates will work in a dynamic environment, scheduled over 6 working days per week in a general shift.

Qualifications and Skills

  • Freshers and experienced candidates are encouraged to apply.
  • Strong communication and negotiation skills.
  • Detail-oriented with the ability to manage tasks efficiently.
  • Proficiency in using technology and understanding financial platforms is a plus.


Roles and Responsibilities

  • Manage and collect outstanding debts from clients ensuring prompt payment.
  • Communicate effectively with clients to negotiate payment plans and address any disputes or queries.
  • Monitor financial paperwork and update account information regularly.
  • Collaborate with the finance and customer service teams to ensure accurate billing processes.


Interested candidates, please drop your resume/CV at .

contact me :-

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Collections Specialist

Andheri, Maharashtra Illusion Dental Laboratory

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Job Description

Company Overview

Illusion Dental Laboratory is committed to providing the highest quality dental restorations with excellent customer service. We pride ourselves in offering technical expertise coupled with personal service and dependable results. Our focus is on communication and feedback to build strong relationships. Based in Mumbai, our team ranges from 51 to 200 employees, utilizing premier restorative systems such as Bruxzir, Lava, Zirconia, and more to ensure top-tier dental solutions.


Job Overview

We are seeking a dedicated Collections Specialist to join our team at Illusion Dental Laboratory, located in Andheri, Mumbai Suburban. This is a full-time, mid-level position requiring 4 to 6 years of experience in collections and financial reconciliation. The successful candidate will play a critical role in managing and securing timely payments from clients while maintaining positive customer relations aligned with our company's values.


Qualifications and Skills

  • Minimum of 4 years of experience in debt collection processes, focusing on accounts receivable management.
  • Proficient in payment reconciliation techniques to accurately match payments with client accounts.
  • Experience in developing and implementing effective collections strategies to meet company financial objectives.
  • Strong skills in payment follow-up, ensuring timely communication and resolution of payment issues with clients.
  • Ability to perform comprehensive account reconciliation to maintain accurate financial records.
  • Proven expertise in payment collection processes while maintaining professionalism and empathy with customers.
  • Strong communication and interpersonal skills to foster positive client relationships and address financial queries.
  • Demonstrated ability to work collaboratively within a team environment striving for continuous improvement.


Roles and Responsibilities

  • Manage and resolve customer billing complaints and address collection calls promptly and professionally.
  • Coordinate with clients to follow up on overdue accounts and ensure efficient payment collection.
  • Reconcile customer accounts and investigate discrepancies to provide accurate financial statements.
  • Develop and execute collection strategies in compliance with company policies and industry best practices.
  • Prepare regular reports on account status and collection efforts for management review.
  • Maintain an updated and organized record of customer interactions and payments in companys financial system.
  • Collaborate with sales and customer service teams to address any payment-related queries and foster customer loyalty.
  • Participate in continuous learning programs to enhance skills in financial reconciliation and collections management.
  • Night Shift


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Collections Specialist

Gurugram, Uttar Pradesh Strive business solution

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Job Description

Gurgaon Hirings

Location: Gurgaon ( WFO)


Position: Senior Repayment Support Executive


Experience: ( Freshers are welcome )Collections experience preferred, freshers with the right skills are welcome


SALARY :23k to 29 k depends on interview


Key Responsibilities:

Customer interaction for payment reminders

Collections & payment tracking

Problem solving for payment disputes

Documentation and reporting

Ensuring compliance with policies and regulations

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Collections Specialist

Gurugram, Uttar Pradesh Gartner

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Job Description

About this role:

The B2B (Business to Business) Collections Specialist is an integral part of the Credit & Collections team. Primary responsibility is to manage a high-volume collection portfolio by maintaining an acceptable payment pattern for each Client identifying and resolving invoice discrepancies and maintaining a good relationship with our customers and other key stakeholders. Initiate contact with the Client to ensure the Client pays for services within the terms of the contract. Evaluate Client’s credit history to review, approve or recommend terms for new business. Escalate risk to sales, management, outside counsel if delinquent. Support sales if the client dispute invoices or requires supporting documentation/ preparation of a statement. Maintain collections history in Oracle Fusion. 

What you’ll do:

  • Understand and adhere to all corporate guidelines for pricing, legal, product, SOX (Sarbanes Oxley) and country-specific laws. 

  • Evaluate credit history, review and help Deal Hub prepare Sales Agreements with Sales for non-standard terms before presenting to Client; provide updated language, calculation of credits for re-writing and recommendations for edits or further approvals before submission to Client.

  • Start collections process through automated collections workflows, combining direct collection efforts via phone and email to the Client.

  • Collections performance: responsible for collecting payment for assigned invoices, measured on success of invoices collected in each aging category, frequency of Client contact, cash collected and managing unapplied cash and credits with refunds / applications.

  • Support B2B rolling regional portfolio of invoices handling <600 transactions targeted at the beginning of each quarter

  • Responsible for 90/60/30/0 transactions documenting actions and touch points to meet target goals for receivable funds.

  • Frequency of interaction with client on invoice status (payment dates / Payment promises / issue resolution / etc.)

  • Touchpoint Cadence: responsible for maintaining contact with Internal and External stakeholders to resolve payment, measured on average of days since last contact by transaction utilizing Microsoft Word/Excel/PowerPoint and Outlook

  • Identify Client issues early and escalate to management and sales.

  • Provide recommendations for enforcing terms or preparing a payment plan directly with the Client.

  • Coordinate with the Order Management teams to validate Clients outstanding balance or refund any overpayment coordinating with Cash Applications

  • Coordinate with the Portal team to support electronically invoicing and collecting through Client’s portals.

  • Preparation of credit memos and accurate coding depending upon the nature of the credit.

  • Provide monthly reports to management and Sales on all balances >$10K 60 days + delinquent.

  • Meet and exceed all individual monthly & quarterly cash collection, delinquency, unapplied cash, DTC & UTC targets.

  • Demonstrated ability to present updates to internal and external stakeholders as needed

  • Proficiency in Microsoft office, Word, Excel and PowerPoint

  • What you’ll need:

  • Bachelor's degree or equivalent work experience preferred.

  • Minimum 2 or more years of related office experience in one of the following areas: Customer Service, Collections, Sales Support.

  • Proficient in Microsoft Word, Oracle and a CRM system knowledge a plus. (Salesforce)

  • Above average proficiency in Microsoft Excel (Creation of formulas, sorting, filtering and general spreadsheet manipulation)

  • Excellent oral and written communication skills.

  • Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization.

  • Effective listening skills.

  • Excellent customer service skills.

  • Strong initiative.

  • Ability to work in a fast-paced, high-pressure environment.

  • Excellent time management skills and ability to meet tight deadlines.

  • Strong analytical and problem-solving skills.

  • Attention to detail.

  • Ability to adapt to a constantly changing environment.

  • Strong interpersonal skills.

  • Strong team player.

  • Ability to build strong internal/external business partnerships.

  • Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead.

  • Strong communicator with excellent interpersonal skills.

  • Able to solve complex problems and successfully manage ambiguity and unexpected change.

  • Teachable and embracing of best practices and feedback as a means of continuous improvement.

  • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.

  • What we offer:

    In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.

  • Limitless growth. We work with you to help you meet your goals and advance within the company.

  • Encouragement to be innovative and challenge status-quo.

  • Exposure to industry-leading training and development.

  • Performance-based recognition and rewards. #LI-PALAL

  • Who are we?

    At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

    Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

    Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

    What makes Gartner a great place to work?  

    Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

    We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

    Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

    We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

    What do we offer?  

    Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

    In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

    Ready to grow your career with Gartner? Join us.


    The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

    Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 ( or by sending an email to .

    Job Requisition ID:102331

    By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

    Gartner Applicant Privacy Link:


    For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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    Collections Specialist

    Pune, Maharashtra Staff4Me

    Posted today

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    Job Description

    We are seeking a dedicated and experienced Collections Specialist to join our team at Staff4Me. As a Collections Specialist, you will be responsible for maintaining customer relationships and ensuring timely payment of outstanding accounts receivable.

    Responsibilities:

    • Conduct outbound collection calls in a professional manner to maintain customer relationships
    • Instruct customers on how to process payments via our online portal
    • Provide daily, weekly tracking reports and metrics on outstanding AR
    • Document collection activity within our collections module and Excel
    • Provide customer invoices, statements, and contracts as requested
    • Identify and fully document any disputed items from customers and coordinate with internal departments for resolution
    • Resolve client-billing problems and decrease accounts receivable delinquency

    Requirements:

    • 3 years relevant work experience
    • Prior experience in commercial collections or accounts receivable is a must (minimum $10,000 collection experience)
    • Proficiency in using collection management software and MS Office applications
    • Strong negotiation and communication skills
    • Excellent attention to detail and ability to work effectively under pressure
    • Good problem-solving and analytical skills
    • Ability to handle confidential and sensitive information with integrity
    • Strong organizational and time management abilities
    • Ability to work independently and collaboratively in a team environment
    • Knowledge of legal and regulatory requirements related to collections is a plus

    Requirements

    • Prior experience in commercial collections or accounts receivable (minimum $10,000 collection experience)
    • Proficiency in collection management software and MS Office applications
    • Strong negotiation and communication skills
    • Excellent attention to detail and ability to work under pressure
    • Good problem-solving and analytical abilities

    Benefits

    - Competitive salary and benefits package.

    - Opportunity for growth and career development.

    - Training and support to enhance technical and customer service skills.

    - Work in a dynamic and multicultural environment.

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    Collections Specialist

    Andheri, Gujarat Illusion Dental Laboratory

    Posted 17 days ago

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    Job Description

    full-time

    Company Overview

    Illusion Dental Laboratory is committed to providing the highest quality dental restorations with excellent customer service. We pride ourselves in offering technical expertise coupled with personal service and dependable results. Our focus is on communication and feedback to build strong relationships. Based in Mumbai, our team ranges from 51 to 200 employees, utilizing premier restorative systems such as Bruxzir, Lava, Zirconia, and more to ensure top-tier dental solutions.


    Job Overview

    We are seeking a dedicated Collections Specialist to join our team at Illusion Dental Laboratory, located in Andheri, Mumbai Suburban. This is a full-time, mid-level position requiring 4 to 6 years of experience in collections and financial reconciliation. The successful candidate will play a critical role in managing and securing timely payments from clients while maintaining positive customer relations aligned with our company's values.


    Qualifications and Skills

    • Minimum of 4 years of experience in debt collection processes, focusing on accounts receivable management.
    • Proficient in payment reconciliation techniques to accurately match payments with client accounts.
    • Experience in developing and implementing effective collections strategies to meet company financial objectives.
    • Strong skills in payment follow-up, ensuring timely communication and resolution of payment issues with clients.
    • Ability to perform comprehensive account reconciliation to maintain accurate financial records.
    • Proven expertise in payment collection processes while maintaining professionalism and empathy with customers.
    • Strong communication and interpersonal skills to foster positive client relationships and address financial queries.
    • Demonstrated ability to work collaboratively within a team environment striving for continuous improvement.


    Roles and Responsibilities

    • Manage and resolve customer billing complaints and address collection calls promptly and professionally.
    • Coordinate with clients to follow up on overdue accounts and ensure efficient payment collection.
    • Reconcile customer accounts and investigate discrepancies to provide accurate financial statements.
    • Develop and execute collection strategies in compliance with company policies and industry best practices.
    • Prepare regular reports on account status and collection efforts for management review.
    • Maintain an updated and organized record of customer interactions and payments in companys financial system.
    • Collaborate with sales and customer service teams to address any payment-related queries and foster customer loyalty.
    • Participate in continuous learning programs to enhance skills in financial reconciliation and collections management.
    • Night Shift


    This advertiser has chosen not to accept applicants from your region.
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    Collections Specialist

    Hyderabad, Andhra Pradesh Chiselon Technologies Pvt Ltd

    Posted 22 days ago

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    Job Description

    full-time,hybrid



    Job Overview

    We are seeking a Collections Specialist to join our dynamic team in Hyderabad. This is a full-time, hybrid position ideal for mid-level professionals with four to Eight years of relevant experience. The successful candidate will be responsible for facilitating effective account receivable processes, ensuring timely payments and maintaining strong client relationships.


    Qualifications and Skills

    • Must have experience with NetSuite (Mandatory skill)
    • Strong communication skills to interact effectively with clients, peers, and management
    • Proven negotiation skills to resolve outstanding payments while maintaining client relationships
    • Diligence in payment processing with attention to detail to ensure timely transaction handling
    • Solid problem solving abilities to navigate complex billing issues
    • Exceptional customer service aptitude for addressing client inquiries and concerns promptly
    • Familiarity with billing systems to efficiently manage invoicing and collections processes
    • Ability to work independently as well as in a team environment to accomplish departmental goals


    Roles and Responsibilities

    • Manage and monitor assigned accounts to ensure timely collection of payments
    • Communicate with clients via phone, email, and in-person meetings to address payment queries
    • Collaborate with internal teams to address billing discrepancies and resolve client issues promptly
    • Prepare regular account receivable reports for management reviews and strategy planning
    • Execute payment processing tasks, including invoicing and reconciliation of accounts
    • Negotiate payment plans and terms with clients facing financial difficulties
    • Identify and drive process improvements in the collections workflow for greater efficiency
    • Maintain accurate and up-to-date client records and documentation for audit compliance
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