1,483 Communication jobs in India

Job Title:
Communication Trainer
Job Description
**Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.**
**Role &** **Key** **Responsibilities:**
**Monitor and evaluate calls/chat on language quality and communication skills.**
**Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents**
**Prepare and develop individual Coaching Plans, providing resources and assistance.**
**Implement effective Coaching / Training methodologies to individual / group in** **a** **dynamic training environment i.e. Virtual & Classroom**
**Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills.**
**Participate in Calibration sessions along with Quality, Operations and Clients.**
**Proactively implement best practices and add value to the process.**
**Attending TTT (Train the Trainer) basis new Product update / Process change and build / amend content accordingly.**
**Conducting Comms Sessions on Soft Skills / Language / Customer Service etiquette for NH Agents as part of the NH Training Program**
**Creating & sharing Q-Tips around soft skills and WOW customer service statements**
**TNA / TNI: Coordinate with Quality / Ops Team to Design & Develop training programs basis the TNA / TNI for conducting refresher sessions.**
**Create and maintain Training Reports for different Stakeholders.**
**Key Skills and knowledge: -**
**1.** **Excellent oral and written English communication skills**
**2.** **Ability to monitor and coach advisors on Language Skills which include sentence construction, grammar, rate of speech. clarity of speech, pronunciations, Soft Skills, Call Etiquettes**
**3.** **Excellent facilitation and presentation skills**
**4.** **Willing to work in rotational shift.**
**5.** **People Management and Interpersonal Skills.**
**6.** **Good knowledge of computers and MS Office (Excel, Power point)**
**7.** **Analytical / Quantitative skills and Effective Time Management**
**8.** **Planning and Decision making**
**9.** **Ability to drive initiatives to closure.**
**10.** **Rich Experience in handling International Customer Service Process as comm trainer is a critical requirement.**
**11.** **2-3 years min experience as** **a** **'Comm /Soft skills trainer' supporting International Customer service clients.**
**· Qualification : Graduation**
**Disclaimer:-**
**'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.**
Location:
IND Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
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**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You will execute communications activities including publishing, measurement coordination and other operational activities across internal and/or external channels.
**How you will contribute**
In this role, you will execute media relations, government affairs, internal communications and community engagement activities across markets. You will monitor and measure communication channels and/or advocacy activity, including but not limited to traditional media, social media, media hotlines, lobbying audit and more. In addition, you will support operational activities to deliver key internal and external communication priorities, including content development and event planning execution, collaborate with colleagues to share best practices, and ensure activities are delivered within budget.
**What you will bring**
A desire to lead the future for our company and accelerate you career with experience and knowledge in:
+ Professional office experience in a large, matrix multinational company
+ Interest in communications or government affairs and issues management
+ Achieving results, attention to details and working under pressure with a collaborative approach
+ Analytical and time management skills
+ Excellent written and spoken communication
+ Learning agility to leverage digital tools and systems such as MS Office applications, SharePoint, design and video editing software
Job Purpose:
We are looking for a passionate and proactive team member to work on internal communications initiatives across our organization. This role will be responsible for engaging employees through impactful storytelling, building a strong internal culture, and driving awareness of key business priorities. In addition, the role will support the broader external communications agenda through content development, coordination, and amplification efforts. The role involves creating compelling narratives, engaging diverse stakeholders, and enhancing brand reputation through proactive storytelling and employee engagement. Creative thinker with strong writing skills, brand sensitivity, and the ability to influence culture and reputation across multiple stakeholders.
Key Responsibilities:
Internal Communications - Key Mandate
- Design, develop and deliver internal communication campaigns around business priorities, people programs, and cultural initiatives.
- Partner with HR, functional leaders, and plant teams to ensure consistent, inclusive, and timely employee communication across levels.
- Develop compelling content for internal newsletters, leadership messages, internal mailers, intranet articles and engagement campaigns.
- Curate and manage content for Intranet as well as company website.
- Organize and manage internal events such as internal events like Leadership connects, townhalls, cultural fests, awards and internal events.
- Monitor employee feedback and communication effectiveness to continuously improve messaging.
- Maintain the internal communication calendar aligned with regional and global agenda and ensure timely delivery of updates.
External Communications - Support:
- Support storytelling around brand milestones, community initiatives, and corporate impact across owned and earned channels - India stories on global platforms.
- Develop brand content for external channels including the corporate website, social media, and campaigns.
- Contribute to maintaining a unified tone of voice across internal and external channels.
- Play a supporting role on external communications.
Key Skills & Competencies:
- Excellent written and verbal communication skills with a flair for storytelling.
- Deep understanding of employee engagement in a factory + office environment.
- Stakeholder management and cross-functional collaboration.
- Highly organized with the ability to manage multiple campaigns and events.
- Creative mindset with basic design/editing skills (e.g., Canva, PPT, newsletters)
- Familiarity with internal platforms like SharePoint, Workplace, MS Teams is a plus
-Ability to manage deadlines in a fast-paced environment.
- Creative thinking and visual storytelling ability
- Cultural fluency - ability to connect with frontline, shopfloor, and leadership teams alike.
Qualifications & Experience:
- Graduate/Postgraduate in Mass Communication, PR, Journalism, or related field.
- 5-6 years of relevant experience in corporate/internal communications and brand communications.
- Prior experience in handling both brand PR and employee communications.
- Expert in Microsoft word, excel and PowerPoint presentations.
- Understanding of traditional as well as social media universe and its nuisances.
- Experience posting and formatting content using our internal global social media tool.
- Experience working with cross-functional teams and agency partners.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
**Business Unit Summary**
**Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as** **_Cadbury_** **chocolates,** **_Bournvita_** **and** **_Tang_** **powdered beverages,** **_Oreo_** **and** **_Cadbury Bournvita_** **biscuits, and** **_Halls_** **and** **_Cadbury Choclairs Gold_** **candies get safely into our customers hands-and mouths** **_._** **Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 - the fourth time we've received this award.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Communications and Public & Government Affairs
Corporate & Government Affairs
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.