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Facility Operations Center Engineer, DCC Communities
Posted 5 days ago
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.
The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team in India.
The position will help ensure overall availability and reliability to meet or exceed defined service levels.
Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations.
You will need to play a role with growing the team to a standard of operational excellence in India.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!
A day in the life
Roles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required):
- Monitors the global data center Amazon facilities infrastructure platform in india
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- The ability to support a 24X7 environment in India (This is shift work which may require that you work weekends and holidays)
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 3+ years of relevant work in a data center or other critical environment experience
- Experience in data center engineering or operations
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
Preferred Qualifications
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Bachelor's degree in enginnering or equivalent
- 3+ years of facilities management experience
- Knowledge of mission critical systems (data centers, hospitals, power plants, military facilities, etc.)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.
The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team in India.
The position will help ensure overall availability and reliability to meet or exceed defined service levels.
Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations.
You will need to play a role with growing the team to a standard of operational excellence in India.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!
A day in the life
Roles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required):
- Monitors the global data center Amazon facilities infrastructure platform in india
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- The ability to support a 24X7 environment in India (This is shift work which may require that you work weekends and holidays)
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 3+ years of relevant work in a data center or other critical environment experience
- Experience in data center engineering or operations
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
Preferred Qualifications
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Bachelor's degree in enginnering or equivalent
- 3+ years of facilities management experience
- Knowledge of mission critical systems (data centers, hospitals, power plants, military facilities, etc.)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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0
Job Description
**Requisition number:**
**Job category:** Technology
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Role Summary**
The IT Command Center Analyst serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and business teams. This role ensures operational continuity, rapid issue resolution, and proactive risk mitigation across critical systems and services.
Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.
These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.
**Primary Responsibilities:**
+ Incident Management and Triage
+ Monitor system alerts and performance metrics across infrastructure, applications, and contact center platforms
+ Triage incoming issues using structured severity and priority frameworks
+ Coordinate resolution efforts across IT, automation, software, and business teams
+ Observability
+ Track queue performance, call volumes, and system health using dashboards and analytics tools.
+ Escalate anomalies and outages to appropriate teams and vendors.
+ Participate in daily standups and war room sessions to assess and resolve high-priority incidents
+ Reporting and Documentation
+ Maintain detailed issue logs including timestamps, reporter details, station IDs, and error messages
+ Generate daily/weekly/monthly performance reports and incident summaries
+ Support audit and compliance documentation efforts
+ Communication and Coordination
+ Serve as a liaison between technical teams, business stakeholders, and external vendors to drive collaboration for restoration/resolution for outages
+ Facilitate incident communication and ensure timely updates to impacted parties
+ Participate in cross-functional meetings to align on priorities and post-incident reviews
+ Operational Efficiency
+ Use of AI/Copilot to enhance productivity, streamline and improve communications, and automate summarizations needed for meetings on outages to include documenting corrective actions, symptoms and troubleshooting
+ May be used adhoc for various inquiries and to assist in building new productivity tools
+ Basic, structured, standard approach to work
+ Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ 3+ years of experience in IT operations, network monitoring or command center environments
+ Experience with incident response, crisis management, and vendor coordination
+ Experience with call center applications such as Genesys, AWS, CxOne
+ Familiarity with tools like ServiceNow, Splunk, Dynatrace
+ Familiarity with AI tools such as Microsoft Copilot, Azure or Google
+ Demonstrated ability to work in a face-paced environment, while being able to multi-task through multiple communication paths
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
**Job category:** Technology
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Role Summary**
The IT Command Center Analyst serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and business teams. This role ensures operational continuity, rapid issue resolution, and proactive risk mitigation across critical systems and services.
Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.
These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.
**Primary Responsibilities:**
+ Incident Management and Triage
+ Monitor system alerts and performance metrics across infrastructure, applications, and contact center platforms
+ Triage incoming issues using structured severity and priority frameworks
+ Coordinate resolution efforts across IT, automation, software, and business teams
+ Observability
+ Track queue performance, call volumes, and system health using dashboards and analytics tools.
+ Escalate anomalies and outages to appropriate teams and vendors.
+ Participate in daily standups and war room sessions to assess and resolve high-priority incidents
+ Reporting and Documentation
+ Maintain detailed issue logs including timestamps, reporter details, station IDs, and error messages
+ Generate daily/weekly/monthly performance reports and incident summaries
+ Support audit and compliance documentation efforts
+ Communication and Coordination
+ Serve as a liaison between technical teams, business stakeholders, and external vendors to drive collaboration for restoration/resolution for outages
+ Facilitate incident communication and ensure timely updates to impacted parties
+ Participate in cross-functional meetings to align on priorities and post-incident reviews
+ Operational Efficiency
+ Use of AI/Copilot to enhance productivity, streamline and improve communications, and automate summarizations needed for meetings on outages to include documenting corrective actions, symptoms and troubleshooting
+ May be used adhoc for various inquiries and to assist in building new productivity tools
+ Basic, structured, standard approach to work
+ Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ 3+ years of experience in IT operations, network monitoring or command center environments
+ Experience with incident response, crisis management, and vendor coordination
+ Experience with call center applications such as Genesys, AWS, CxOne
+ Familiarity with tools like ServiceNow, Splunk, Dynatrace
+ Familiarity with AI tools such as Microsoft Copilot, Azure or Google
+ Demonstrated ability to work in a face-paced environment, while being able to multi-task through multiple communication paths
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
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1
SEO Specialist Intern
600096 Saidapet
MTAB Technology Center P Ltd
Posted 1 day ago
Job Viewed
Job Description
This is a remote position.
We Abhyaz (MTAB Technology Centre Pvt. Ltd) are looking for a passionate and dedicated individual to join us as a SEO Marketing Intern.
Core Functional Responsibilities: Auditing existing websites Competitive research and benchmarking Content optimization On page optimization Link building outreach Analysing data to identify trends and making recommendations to optimize the trends General Responsibilities: Monitoring Industrial changes Understand the products and services provided by company Maintaining healthy relations with clients and customers Adhering to company policies, rules and regulations Hiring Process:Steps
Process
Timeline
Step 1
Job Postings on our Career page
Tuesday
Step 2
Call for Registration and Enrollment
Wednesday
Step 3
Initiating Portfolio Submissions
Thursday
Step 4
Evaluation Process ends on Abhyaz platform
Friday
Step 5
Interview & Job offer
Saturday
Step 6
Onboard – Accept our Job Offer and onboard
Monday
*Please note: candidates are requested to fill out all the fields in the application form and not to use the easy apply option! Do follow us on Linkedin / Twitter / Facebook / Instagram Requirements Verbal and written communication skills Good problem-solving skills Understanding of SEO practices and tools Online engagement Need adequate resources (Laptop/desktop with good WI-FI connection) Benefits Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your tech skills. Out-of-the-Box Work: Engage in innovative projects that go beyond your primary job role, broadening your skill set. Remote Opportunities: Enjoy the flexibility of working from anywhere, making it convenient to balance other commitments. Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience. Online Portfolio Building: Develop a strong online portfolio showcasing your work, which can be invaluable for future job applications. Flexible Timing: Benefit from flexible working hours, allowing you to manage your time effectively and maintain a healthy work-life balance. *Terms & Conditions applyIs this job a match or a miss?
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2
Job Description
Are you passionate about creating memorable customer experiences and building strong relationships with architects, designers, builders, and premium customers?
We're looking for an experienced Experience Center Manager to lead one of our flagship Experience Centers. This role goes beyond managing a showroom—it's about delivering an immersive brand experience, driving customer engagement, and contributing to business growth.
Key Responsibilities
• Oversee the complete operations and day-to-day management of the Experience Center.
• Deliver an exceptional customer experience by understanding client requirements and showcasing the right product solutions.
• Conduct product demonstrations and educate customers, architects, interior designers, and channel partners on our product portfolio.
• Generate business opportunities by engaging with walk-in customers and coordinating closely with the sales team for lead conversion.
• Develop and nurture strong relationships with architects, interior designers, builders, developers, and key influencers.
• Plan and execute architect meets, product launches, workshops, customer events, and promotional activities to increase footfall and brand visibility.
• Ensure visual merchandising, product displays, branding elements, and overall ambience are maintained to the highest standards.
• Monitor visitor footfall, inquiries, conversions, customer feedback, and prepare periodic business reports.
• Coordinate with internal teams including Sales, Marketing, Operations, and Service to ensure a seamless customer journey.
• Maintain display inventory, coordinate product replenishment, and ensure the Experience Center remains fully operational at all times.
• Lead, mentor, and motivate the Experience Center team while driving operational excellence and customer satisfaction.
Who We're Looking For
5–8 years of experience in Experience Center Management, Retail Operations, Customer Experience, or Luxury Retail.
Experience in industries such as Architectural Hardware, Doors & Windows, Glass Solutions, Furniture, Modular Kitchens, Building Materials, Sanitaryware, Tiles, Lighting, Home Décor, or Interior Solutions will be preferred.
Excellent communication, presentation, and interpersonal skills.
Strong customer engagement and relationship management capabilities.
Commercial mindset with the ability to identify business opportunities and support revenue growth.
Experience in coordinating events, product launches, and customer engagement initiatives.
Proficiency in MS Office and CRM tools.
Why Join Us?
At Ozone , you'll have the opportunity to work with one of India's leading brands in architectural hardware and security solutions, collaborate with industry-leading architects and designers, and contribute to creating exceptional customer experiences through innovation and premium product solutions.
Location: Bengaluru
If you're someone who enjoys engaging with customers, leading operations, and creating inspiring brand experiences, we'd love to connect with you.
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3
Job Description
Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Team Lead for its Transportation team.
Essential Functions
Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.
Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Key job responsibilities
Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
A day in the life
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Basic Qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Team Lead for its Transportation team.
Essential Functions
Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.
Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Key job responsibilities
Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
A day in the life
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Basic Qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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4
Job Description
Centre Manager – Job Summary
The Centre Manager is responsible for overseeing overall center operations, administration, patient care, business development, compliance, staff management, and financial performance. The role includes managing daily operations, floor management, patient satisfaction, documentation, inventory, vendor coordination, hygiene standards, audits, and regulatory compliance. The Centre Manager ensures smooth coordination among doctors, nurses, embryologists, and other healthcare professionals while maintaining NABH/NABL/ISO standards. Responsibilities also include achieving revenue and booking targets, handling reporting, managing budgets, conducting staff training, monitoring KPIs, supporting marketing activities, and ensuring effective patient counselling and relationship management. The role requires strong leadership, operational excellence, multitasking ability, and expertise in healthcare management. Candidates should preferably possess a medical degree with a Master’s in Healthcare Administration and 5–6 years of relevant healthcare management experience, preferably in fertility or hospital operations.
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5
Data Center Operations Technician, Data Center Operations (DCO)
Mumbai
Amazon
Posted 5 days ago
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
- Installation and configurations on Data center Servers and Network systems
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
- Work within a ticket-based environment and work on systematic problem resolution
- Work on rotational shift-based schedule to maintain high system reliability
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 1+ years of computer networking experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
Preferred Qualifications
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
- Installation and configurations on Data center Servers and Network systems
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
- Work within a ticket-based environment and work on systematic problem resolution
- Work on rotational shift-based schedule to maintain high system reliability
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 1+ years of computer networking experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
Preferred Qualifications
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
6
Data Center Engineering Operations, Data Center Engineering Operations
Posted 5 days ago
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure-solving complex challenges with thousands of variables that impact how businesses access and rely on AWS.
Keep the cloud running and help millions innovate. You'll ensure data centers operate flawlessly, managing servers, storage, networking, power, and cooling equipment that keep AWS available 24/7-the foundation enabling continuous customer innovation.
Join a diverse team of operations engineers engineers, hardware specialists, network engineers, supply chain experts and security professionals collaborating across AWS. You'll deliver the highest safety and security standards while driving down costs and scaling capacity.
We foster an inclusive culture where bold ideas are welcomed and you own projects to completion. Ready to tackle challenging problems at massive scale with talented, passionate people? This is your opportunity.
Key job responsibilities
The Data Center Engineering Operations Engineer ensures all electrical, mechanical, and fire/life safety equipment operates within contracted parameters while driving innovation to optimize efficiency and reduce operational costs. This role encompasses risk management, infrastructure maintenance, vendor management, performance reporting, and root cause analysis.
- Serving as technical subject matter expert for hands-on troubleshooting of critical infrastructure including generators, switchgear, UPS systems, PDUs, chillers, cooling towers, air handlers, and building automation systems
- Managing contractors, sub-contractors, and vendors to ensure compliance with established practices, procedures, and local legislation
- Conducting root cause analysis for operational issues and implementing corrective actions - Establishing performance benchmarks and preparing comprehensive reports on facility infrastructure operations
- Collaborating with DCO managers, business leaders, and partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, and sustainability
- Supporting rack installation with proper power and cooling provisioning - Implementing preventative and corrective maintenance programs for critical infrastructure
- Developing metrics and dashboards for facility performance monitoring
- Ensuring compliance with safety standards and environmental regulations
- Leading continuous improvement initiatives to achieve operational excellence and uptime targets.
A day in the life
You'll be the technical expert ensuring 24/7 uptime of critical infrastructure powering AWS services globally.
- Troubleshoot facility and rack-level events within SLAs, serving as technical escalation point for complex electrical and mechanical issues.
- Execute rack installations, decommissioning, and facility modifications with proper power and cooling provisioning.
- Monitor critical infrastructure through building automation systems, providing real-time operational readings and KPIs to maintain 99.999% uptime targets.
- Manage on-site contractors ensuring compliance with safety practices.
- Collaborate with DCO managers and field engineers on capacity planning and incident response.
- Perform preventive and corrective maintenance on electrical and mechanical systems.
- Conduct root cause analysis and implement corrective actions.
- Work schedule varies-shifts up to 12 hours with rotating schedules and on-call responsibilities
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- 5+ years of data center engineering or operations experience
- Experience in vendor management
- 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Preferred Qualifications
- Electrical or mechanical Journeyman License
- Experience in construction or project management
- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure-solving complex challenges with thousands of variables that impact how businesses access and rely on AWS.
Keep the cloud running and help millions innovate. You'll ensure data centers operate flawlessly, managing servers, storage, networking, power, and cooling equipment that keep AWS available 24/7-the foundation enabling continuous customer innovation.
Join a diverse team of operations engineers engineers, hardware specialists, network engineers, supply chain experts and security professionals collaborating across AWS. You'll deliver the highest safety and security standards while driving down costs and scaling capacity.
We foster an inclusive culture where bold ideas are welcomed and you own projects to completion. Ready to tackle challenging problems at massive scale with talented, passionate people? This is your opportunity.
Key job responsibilities
The Data Center Engineering Operations Engineer ensures all electrical, mechanical, and fire/life safety equipment operates within contracted parameters while driving innovation to optimize efficiency and reduce operational costs. This role encompasses risk management, infrastructure maintenance, vendor management, performance reporting, and root cause analysis.
- Serving as technical subject matter expert for hands-on troubleshooting of critical infrastructure including generators, switchgear, UPS systems, PDUs, chillers, cooling towers, air handlers, and building automation systems
- Managing contractors, sub-contractors, and vendors to ensure compliance with established practices, procedures, and local legislation
- Conducting root cause analysis for operational issues and implementing corrective actions - Establishing performance benchmarks and preparing comprehensive reports on facility infrastructure operations
- Collaborating with DCO managers, business leaders, and partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, and sustainability
- Supporting rack installation with proper power and cooling provisioning - Implementing preventative and corrective maintenance programs for critical infrastructure
- Developing metrics and dashboards for facility performance monitoring
- Ensuring compliance with safety standards and environmental regulations
- Leading continuous improvement initiatives to achieve operational excellence and uptime targets.
A day in the life
You'll be the technical expert ensuring 24/7 uptime of critical infrastructure powering AWS services globally.
- Troubleshoot facility and rack-level events within SLAs, serving as technical escalation point for complex electrical and mechanical issues.
- Execute rack installations, decommissioning, and facility modifications with proper power and cooling provisioning.
- Monitor critical infrastructure through building automation systems, providing real-time operational readings and KPIs to maintain 99.999% uptime targets.
- Manage on-site contractors ensuring compliance with safety practices.
- Collaborate with DCO managers and field engineers on capacity planning and incident response.
- Perform preventive and corrective maintenance on electrical and mechanical systems.
- Conduct root cause analysis and implement corrective actions.
- Work schedule varies-shifts up to 12 hours with rotating schedules and on-call responsibilities
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- 5+ years of data center engineering or operations experience
- Experience in vendor management
- 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Preferred Qualifications
- Electrical or mechanical Journeyman License
- Experience in construction or project management
- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
7
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
About You:
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited ("ADSIPL"). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
You will also have a passion for technology along with a desire to be the best at your job every day!
About The Role:
As a Data Center Manager in ADSIPL, you will get to manage the world's largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
- Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
- Maintaining existing co-located and in-house Data Centers
- Helping build and bring online new Data Centers
- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
- Assisting & managing relationships with external vendors & contractors
- Liaising with internal teams & management groups
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
What are we looking for in a successful AWS Returner Data Centre Manager (DCM) candidate along with the technical knowledge and experience.
People Management.
As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 3 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management.
Incident Management.
You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management.
Vendor Management.
An Amazon, individual has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with external vendors and be able to display incidents of both problem & conflict management when dealing with same.
Process Improvement.
You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferable
Health & Safety.
Health & Safety should be at the forefront of every manager's mind. Managers should be able to positively influence the Safety culture of the Data Center organization.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience
- 7+ years of managing large complex facilities organizations experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 4+ years of data center engineering or operations experience
- Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 6+ months of network and operating system support experience
Preferred Qualifications
- Experience in project/program management
- 1+ years of Agile methods and processes experience
- Experience in capacity planning, operations planning, business analysis or similar
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience implementing change management successfully transitioning programs into large-scale operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
About You:
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited ("ADSIPL"). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
You will also have a passion for technology along with a desire to be the best at your job every day!
About The Role:
As a Data Center Manager in ADSIPL, you will get to manage the world's largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
- Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
- Maintaining existing co-located and in-house Data Centers
- Helping build and bring online new Data Centers
- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
- Assisting & managing relationships with external vendors & contractors
- Liaising with internal teams & management groups
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
What are we looking for in a successful AWS Returner Data Centre Manager (DCM) candidate along with the technical knowledge and experience.
People Management.
As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 3 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management.
Incident Management.
You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management.
Vendor Management.
An Amazon, individual has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with external vendors and be able to display incidents of both problem & conflict management when dealing with same.
Process Improvement.
You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferable
Health & Safety.
Health & Safety should be at the forefront of every manager's mind. Managers should be able to positively influence the Safety culture of the Data Center organization.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience
- 7+ years of managing large complex facilities organizations experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 4+ years of data center engineering or operations experience
- Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 6+ months of network and operating system support experience
Preferred Qualifications
- Experience in project/program management
- 1+ years of Agile methods and processes experience
- Experience in capacity planning, operations planning, business analysis or similar
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience implementing change management successfully transitioning programs into large-scale operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
8
Job Description
Description
Amazon's IN MM ACES team is looking for a driven and detail-oriented Program Manager. The ideal candidate is a hands-on operational expert who can also think strategically - someone who can author SOPs, drive improvement programs, and collaborate with cross-functional stakeholders to deliver measurable quality outcomes.
As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization for the sort center network. You will centrally drive programs that contribute to the optimization of the Operations, providing operators with sufficient knowledge and appropriate tools to improve performance. The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities:
The ACES manager will be working with Operations leaders and other cross functional teams.
(1) Deploy the middle mile Bench-marking processes which have been adapted for India to train ops leaders and establish sustainable mechanism.
(2) Use the PDCA methodology to drive small scale improvements in processes
(3) Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
(4) Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
(5) Act as a subject matter expertise for SC ops/ACES for IN middle mile network
(6) Own the design, development, and maintenance of process excellence related metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
Key job responsibilities
Key job responsibilities:
The ACES manager will be working with Operations leaders and other cross functional teams.
(1) Deploy the middle mile Bench-marking processes which have been adapted for India to train ops leaders and establish sustainable mechanism.
(2) Use the PDCA methodology to drive small scale improvements in processes
(3) Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
(4) Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
(5) Act as a subject matter expertise for SC ops/ACES for IN middle mile network
(6) Own the design, development, and maintenance of process excellence related metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon's IN MM ACES team is looking for a driven and detail-oriented Program Manager. The ideal candidate is a hands-on operational expert who can also think strategically - someone who can author SOPs, drive improvement programs, and collaborate with cross-functional stakeholders to deliver measurable quality outcomes.
As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization for the sort center network. You will centrally drive programs that contribute to the optimization of the Operations, providing operators with sufficient knowledge and appropriate tools to improve performance. The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities:
The ACES manager will be working with Operations leaders and other cross functional teams.
(1) Deploy the middle mile Bench-marking processes which have been adapted for India to train ops leaders and establish sustainable mechanism.
(2) Use the PDCA methodology to drive small scale improvements in processes
(3) Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
(4) Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
(5) Act as a subject matter expertise for SC ops/ACES for IN middle mile network
(6) Own the design, development, and maintenance of process excellence related metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
Key job responsibilities
Key job responsibilities:
The ACES manager will be working with Operations leaders and other cross functional teams.
(1) Deploy the middle mile Bench-marking processes which have been adapted for India to train ops leaders and establish sustainable mechanism.
(2) Use the PDCA methodology to drive small scale improvements in processes
(3) Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
(4) Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
(5) Act as a subject matter expertise for SC ops/ACES for IN middle mile network
(6) Own the design, development, and maintenance of process excellence related metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
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