1,523 Community Programs jobs in India
Community Programs Manager
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- Opportunity to significantly impact Indigenous health in remote South Australia
- Flexible location with commitment to regular travel & presence on the APY Lands
- Suits candidates from public health, community and international development
About Nganampa
Nganampa Health Council (NHC) is an Aboriginal Community Controlled Health Organisation and for over 40 years has been delivering high-quality primary health care across the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands in the far northwest of South Australia. Home to approximately 3,000 residents, the APY Lands border the Northern Territory and Western Australia. Anangu culture is strong and Pitjantjatjara and Yankunytjatjara are first languages.
About the Team
Community Programs brings together the environmental health and welfare program Uwankara Palyanyku Kanyintjaku, the Tackling Indigenous Smoking (TIS) program and the Anangu Workforce Development Program (AWD). It’s a newly formed team focussed on strengthening Nganampa’s Anangu workforce and it’s second responder program, and the active involvement of Anangu in the management and operation of the Health Council’s programs.
About the Role
Reporting to the Health Services Manager, you will lead a multi-disciplinary team to implement and improve programs that address environmental and social factors impacting health and wellbeing outcomes for Anangu, as well as public health initiatives such as the Tackling Indigenous Smoking Program. You'll oversee workforce development initiatives to create employment and training pathways for Anangu and that continue to ensure the safety and security of staff in daily and after-hours operations.
About you
You will bring experience leading community-based public health or workforce development programs, ideally within Indigenous and remote settings, along with an understanding of government and philanthropic funding in the areas of public, environmental or Indigenous health and wellbeing. You will be an experienced leader with a considered and collaborative approach, and a track record in delivering effective programs.
You will have:
- Strong intercultural engagement skills and the ability to build trust and meaningful relationships
- A committed mentoring and coaching approach to employee management
- Demonstrated ability to engage and collaborate with a wide range of stakeholders, including government agencies, funding bodies, and community organisations and groups
- Strong problem-solving skills and the ability to adapt in dynamic, cross-cultural, remote working environments
- Experience in program analysis and design, impact reporting, and project management
- A strong focus on and commitment to fostering Indigenous self-determination
You will gain
- The opportunity to experience with Anangu, community life on their traditional lands
- The opportunity to create meaningful impact through your work, and leave a legacy for future generations
- Generous salary & packaging benefits, additional leave entitlements, and relocation assistance
- Access to a fully maintained 4WD vehicle and furnished accommodation on the APY Lands
- Preferred Alice Springs office location, remote hybrid working arrangement considered
A current Australian driver’s license and a willingness to travel to remote areas, including by small aircraft is required for this role.
Do you hold a deep commitment to improving health equity and creating meaningful employment pathways for Aboriginal people? To apply, please submit your resume and a cover letter addressing the skills and experience required. Alternatively, call Kelly Gentle at NGO Recruitment in Sydney on *** to have an information pack emailed to you.
Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.
NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.
Head of Community Programs
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Senior Outreach Coordinator - Community Programs
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Responsibilities:
- Design and implement comprehensive outreach plans to connect with diverse community groups and stakeholders remotely.
- Utilize a variety of digital and communication channels to effectively promote the organization's programs and initiatives.
- Build and maintain strong, collaborative relationships with community leaders, local organizations, schools, and government agencies.
- Organize and lead virtual information sessions, workshops, and awareness campaigns.
- Develop engaging content for newsletters, social media, and promotional materials to highlight program impact and benefits.
- Identify and recruit participants for various community programs, ensuring equitable access.
- Gather feedback from community members and partners to assess program effectiveness and identify areas for improvement.
- Track and report on outreach activities, participant engagement, and program outcomes.
- Advocate for the needs of the communities served and ensure programs are responsive to their requirements.
- Collaborate closely with program managers and internal teams to ensure seamless program delivery.
Qualifications:
- Bachelor's degree in Social Sciences, Public Relations, Communications, Community Development, or a related field.
- Minimum of 4-6 years of experience in community outreach, program coordination, or relationship management, preferably within the non-profit or charitable sector.
- Proven ability to build and manage relationships with diverse community stakeholders.
- Excellent virtual communication, presentation, and facilitation skills.
- Proficiency in utilizing social media platforms and digital marketing tools for outreach.
- Strong organizational, project management, and time management skills.
- Creative thinking and excellent written communication abilities for content creation.
- A deep commitment to the organization's mission and values.
- Ability to work independently, manage priorities effectively, and maintain high productivity in a remote setting.
- Experience with data collection and reporting tools is beneficial.
Sports Event Coordinator - Community Programs
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Manager Customer Marketing - Community programs
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job DescriptionRole Overview:
The Community Manager will play a key role in building, nurturing, and expanding our global customer community. This individual will serve as a champion of our customer base, working to foster engagement, encourage knowledge-sharing, and create a positive and inclusive environment where users feel valued and supported. You will be the voice of our customers and the bridge between their needs and our product teams, helping to shape the future of our platform.
Key Responsibilities:
Community Engagement:
Develop and execute strategies to grow and engage a diverse, global community across forums, user groups, social media channels, and in-person or virtual events. Facilitate meaningful interactions and ensure customers feel heard and supported.Global Customer User Group Development:
Implement a global user group framework which includes creation of user groups in key cities / regions, recruitment of chapter leaders, building and executive an annual community calendar, driving local engagement etc.Build and drive key business communities:
Strategise and drive critical community development plans for business partners and resellers globally, by partnering with the local stakeholders and affiliate teams.Community Events & Meetups:
Plan and host online and in-person events, including webinars, product demos, hackathons, and customer meetups, to foster deeper connections within the community.Moderation & Support:
Lead and moderate customer discussions within online forums, user groups, and other community platforms. Provide guidance, answer questions, and ensure a positive, respectful environment for all members.Collaboration with Cross-Functional Teams:
Work closely with the marketing, customer success, and product teams to align community efforts with business goals, and ensure seamless communication between customers and internal teams.Metrics & Reporting:
Track community growth, engagement, and sentiment through key performance indicators (KPIs), such as active users, forum participation, and NPS scores. Provide regular reports and insights to leadership on community trends and opportunities for improvement.
Experience:
10+ years of experience in community management, customer success, or marketing, preferably within a SaaS or tech environment. Hands-on experience in creating, managing, growing user groups and actively participating in online communities, forums etc. is a must.
Skills & Competencies:
Strong written and verbal communication skills, with the ability to engage and inspire a global, diverse community.
Experience with community management tools, CRMs, and social media management tools.
Comfortable hosting and moderating virtual events and webinars.
Ability to create compelling content (blogs, videos, webinars, etc.) that resonates with customers.
Passionate about customer experience and building long-lasting relationships with users.
Ability to analyze community data and provide actionable insights.
Empathy, patience, and a collaborative mindset.
Strong Individual Contributor Skills:
Demonstrate a proactive approach to problem-solving, with the ability to analyze data, identify trends, and propose actionable recommendations for improving program effectiveness.
Take ownership of initiatives and drive them to successful completion, while effectively managing priorities and deadlines in a fast-paced environment.
Working knowledge of industry-standard community management platforms (Insided, Khoros, VanillaForums etc.).
Experience with CRM and analytics platforms (e.g., Salesforce, Google Analytics etc.).
Familiarity with customer advocacy programs and user-generated content strategies.
Excellent communication, presentation, and interpersonal skills.
Experience in leading cross-functional teams and driving alignment towards common goals.
Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity.
Comfortable with a global working model, alternating between partnering with local staff at NA, EU and India, with the ability to travel as needed.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Skills Required
Salesforce, Google Analytics
Project Coordinator - Community Outreach Programs
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Volunteer Coordinator - Community Outreach Programs
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Key Responsibilities:
- Develop and implement strategies for volunteer recruitment from various sources, including community groups, educational institutions, and online platforms.
- Screen, interview, and onboard new volunteers, ensuring proper documentation and background checks where necessary.
- Design and deliver comprehensive training programs tailored to specific volunteer roles and program needs.
- Coordinate volunteer schedules and assignments, ensuring adequate coverage for all programs and events.
- Serve as the primary point of contact for volunteers, addressing their queries, concerns, and providing ongoing support.
- Organize and facilitate volunteer appreciation events and activities to foster engagement and retention.
- Monitor volunteer performance and provide constructive feedback to ensure program quality and effectiveness.
- Maintain accurate records of volunteer hours, activities, and impact.
- Collaborate with program managers to identify volunteer needs and integrate volunteers into program activities effectively.
- Represent the organization at community events and outreach activities to promote volunteer opportunities.
- Develop and maintain communication channels with volunteers, including newsletters, social media, and regular updates.
- Assist in the development of volunteer program policies and procedures.
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Volunteer Coordinator - Community Outreach Programs
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Key Responsibilities:
- Develop and implement volunteer recruitment strategies.
- Screen, interview, and onboard new volunteers.
- Train volunteers on program requirements and safety protocols.
- Schedule volunteers for various activities and events.
- Provide ongoing support and guidance to volunteers.
- Maintain accurate volunteer records and databases.
- Communicate regularly with volunteers to share updates and feedback.
- Organize volunteer appreciation events and initiatives.
- Assess volunteer needs and match volunteers to appropriate roles.
- Assist in developing volunteer program materials and resources.
Qualifications:
- Bachelor's degree in Social Work, Non-Profit Management, Psychology, or a related field.
- 1+ year of experience in volunteer coordination or community outreach.
- Strong understanding of volunteer management principles.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in MS Office Suite and volunteer management software.
- Passion for community service and a commitment to the organization's mission.
- Ability to work independently and manage tasks remotely.
Volunteer Coordinator - Community Support Programs
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Social Worker, Community Support Programs
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Key Responsibilities:
- Conduct comprehensive assessments of client needs, developing individualized support plans.
- Provide direct case management services, including counseling, guidance, and support to clients.
- Connect clients with appropriate community resources, such as housing assistance, healthcare services, employment support, and educational programs.
- Advocate on behalf of clients to ensure they receive necessary services and support.
- Maintain accurate and confidential client records, documenting progress and interventions.
- Develop and facilitate support groups and workshops for clients.
- Collaborate with other agencies, community organizations, and service providers to coordinate care.
- Respond to crisis situations and provide immediate support to clients in distress.
- Monitor client progress and periodically reassess needs to ensure ongoing support.
- Participate in team meetings, supervision, and professional development activities.
- Contribute to program development and evaluation, identifying areas for improvement.
- Uphold ethical standards and professional conduct in all aspects of the role.
Qualifications:
- Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
- Minimum of 3 years of experience in social work or a related field, preferably with community-based programs.
- Knowledge of social welfare policies, community resources, and mental health services.
- Strong interviewing, assessment, and counseling skills.
- Excellent communication, empathy, and interpersonal skills.
- Ability to work effectively with diverse populations and build rapport.
- Proficiency in case management software and standard office applications.
- Demonstrated ability to handle crisis situations with professionalism and calm.
- Valid driver's license and willingness to travel within the community may be required.
- Knowledge of local social services networks in **Patna, Bihar, IN** is advantageous.
This role offers a meaningful opportunity to make a tangible difference in the lives of individuals and families within the local community.