494 Complex Manager jobs in India

Job description

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Job Details:

A Business
Development Manager for Integrated Facility Management (IFM) is responsible for
identifying and securing new business opportunities within the IFM market by
developing and executing strategic sales plans, building strong client
relationships, and promoting a comprehensive suite of facility management
services to potential clients, aiming to achieve significant revenue growth and
market penetration within the IFM sector.

Key Responsibilities:

Market Analysis and Prospecting:

·Conduct thorough market
research to identify potential clients within the IFM market, including
companies in various industries with facility management needs.

·Develop targeted lead
generation strategies to identify new business opportunities.

·Analyze competitor landscape to
identify market gaps and differentiate company offerings.

Sales Strategy Development:

·Create comprehensive sales
plans and strategies aligned with the company's overall IFM business goals.

·Develop customized proposals
for potential clients, highlighting the value proposition of the company's
integrated facility management services.

Client Relationship Building:

·Build strong relationships with
key decision-makers at potential clients through networking, cold calling, and
client presentations.

·Understand client requirements
and pain points to tailor IFM solutions accordingly.

·Conduct site visits to assess
client facilities and identify potential areas for improvement.

Sales Cycle Management:

·Manage the entire sales cycle
from lead generation to proposal development, negotiation, and contract
closure.

·Effectively present the
company's IFM capabilities and demonstrate value proposition to potential
clients.

·Address client concerns and
objections to secure new business deals.

Business Development Activities:

·Participate in industry events,
conferences, and trade shows to network and generate leads.

·Develop strategic partnerships
with other companies to expand reach and service offerings.

·Collaborate with internal teams
including operations, marketing, and finance to ensure seamless client
onboarding and service delivery.

Industry Expertise:

·Strong understanding of the
Integrated Facility Management market, including services like cleaning,
security, maintenance, and energy management.

Required Skills:

·Excellent English communication
and presentation skills

·Strong negotiation and
persuasion skills

·Ability to work in a fast-paced
environment

·Strong networking and
relationship-building skills

What We Offer:

·Competitive salary and benefits

·Opportunity to work with a
fast-growing facility management company

·Collaborative and dynamic work
environment

Professional growth and development
opportunities

M ain Tasks

Site Management Services:

Employee Soft Services:

Management of office Infra (new/renovation/modification) projects:

Governance Topics:

License to Operate (LtO ):

M inimum Education and Qualification Required for the Position

• Developing and implementing comprehensive facility management plans and procedures.
• Overseeing the maintenance and repair of all building systems, including HVAC, electrical, plumbing, and fire safety.
• Managing janitorial, security, landscaping, and other facility-related services through third-party vendors.
• Ensuring compliance with all relevant health, safety, and environmental regulations.
• Conducting regular inspections of facilities to identify and address maintenance needs and safety concerns.
• Managing the facility budget, controlling costs, and optimizing resource allocation.
• Overseeing capital improvement projects and space planning initiatives.
• Developing and maintaining relationships with vendors, contractors, and service providers.
• Responding to facility-related emergencies and ensuring timely resolution of issues.
• Implementing energy efficiency measures and sustainability initiatives.
• Maintaining accurate records of facility operations, maintenance, and expenditures.
• Ensuring a high level of customer service for all facility users.

• Bachelor's degree in Facility Management, Engineering, Business Administration, or a related field.
• 5+ years of progressive experience in facility management.
• Proven experience in managing commercial or industrial facilities.
• Strong knowledge of building systems (HVAC, electrical, plumbing, security) and maintenance practices.
• Familiarity with health, safety, and environmental regulations.
• Excellent vendor management and contract negotiation skills.
• Proficiency in facility management software (CMMS) is a plus.
• Strong organizational, planning, and problem-solving abilities.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work independently and manage multiple priorities in a dynamic environment.
• First Aid and Safety certifications are advantageous.

• Lead and manage the end-to-end lifecycle of infrastructure projects, from conception to completion.
• Develop detailed project plans, including scope, budgets, timelines, and resource allocation.
• Oversee project execution, ensuring adherence to engineering standards, quality specifications, and safety regulations.
• Manage and coordinate with contractors, subcontractors, engineers, architects, and other project stakeholders.
• Monitor project progress, identify potential risks or issues, and implement proactive solutions.
• Ensure compliance with all permits, licenses, and environmental regulations.
• Manage project finances, track expenditures, and implement cost-saving measures where appropriate.
• Facilitate regular project meetings, providing clear communication and updates to all parties.
• Conduct site inspections and quality assurance checks to ensure project deliverables meet expectations.
• Prepare comprehensive project reports for senior management and clients.

• Bachelor's degree in Civil Engineering, Construction Management, or a related field. PMP or similar project management certification is highly preferred.
• Minimum of 7 years of experience in project management, with a strong focus on infrastructure or civil engineering projects.
• Proven experience in managing large-scale projects with complex technical requirements.
• Demonstrated expertise in project planning, scheduling, risk management, and budget control.
• Strong understanding of construction methodologies, materials, and relevant regulations.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to interpret engineering drawings and technical documentation.
• Commitment to safety and quality assurance.

Responsibilities

• HSQE Compliance:
• Conduct risk assessments, SSI, toolbox talks, and training as per HSQE guidelines. Ensure timely incident and near-miss reporting.
• Contract Management:
• Ensure all sites have valid Agreements/SOW/LOIs. Map SOW with manpower deployment and ensure timely renewals.
• Performance Monitoring:
• Ensure 100% KPI submission and maintain site scorecards above 80%. Take corrective actions where needed.
• Billing & Collections:
• Ensure accurate attendance, timely invoicing, and regular AR follow-ups for payment collection.
• Reporting & Documentation:
• Submit MMRs on time and identify areas for improvement and innovation.
• Manpower Management:
• Coordinate with the resource team to fulfill manpower requirements as per contract.
• Site Profitability:
• Monitor site budgets and take corrective actions to maintain profitability.
• Employee Engagement:
• Ensure grooming, punctuality, and integrity. Address employee concerns and maintain satisfaction.
• Client Relations:
• Conduct regular client meetings, share MOMs, and close action points.
• Compliance & Training:
• Ensure statutory compliance, conduct R&R, and deliver scheduled training.
• Emergency Preparedness & Maintenance:
• Implement preventive measures for emergencies and ensure PPM and equipment health checks are done as per schedule.

Qualifications

• 8+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Responsibilities

• HSQE Compliance:
• Conduct risk assessments, SSI, toolbox talks, and training as per HSQE guidelines. Ensure timely incident and near-miss reporting.
• Contract Management:
• Ensure all sites have valid Agreements/SOW/LOIs. Map SOW with manpower deployment and ensure timely renewals.
• Performance Monitoring:
• Ensure 100% KPI submission and maintain site scorecards above 80%. Take corrective actions where needed.
• Billing & Collections:
• Ensure accurate attendance, timely invoicing, and regular AR follow-ups for payment collection.
• Reporting & Documentation:
• Submit MMRs on time and identify areas for improvement and innovation.
• Manpower Management:
• Coordinate with the resource team to fulfill manpower requirements as per contract.
• Site Profitability:
• Monitor site budgets and take corrective actions to maintain profitability.
• Employee Engagement:
• Ensure grooming, punctuality, and integrity. Address employee concerns and maintain satisfaction.
• Client Relations:
• Conduct regular client meetings, share MOMs, and close action points.
• Compliance & Training:
• Ensure statutory compliance, conduct R&R, and deliver scheduled training.
• Emergency Preparedness & Maintenance:
• Implement preventive measures for emergencies and ensure PPM and equipment health checks are done as per schedule.

Qualifications

• 8+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Responsibilities

• HSQE Compliance:
• Conduct risk assessments, SSI, toolbox talks, and training as per HSQE guidelines. Ensure timely incident and near-miss reporting.
• Contract Management:
• Ensure all sites have valid Agreements/SOW/LOIs. Map SOW with manpower deployment and ensure timely renewals.
• Performance Monitoring:
• Ensure 100% KPI submission and maintain site scorecards above 80%. Take corrective actions where needed.
• Billing & Collections:
• Ensure accurate attendance, timely invoicing, and regular AR follow-ups for payment collection.
• Reporting & Documentation:
• Submit MMRs on time and identify areas for improvement and innovation.
• Manpower Management:
• Coordinate with the resource team to fulfill manpower requirements as per contract.
• Site Profitability:
• Monitor site budgets and take corrective actions to maintain profitability.
• Employee Engagement:
• Ensure grooming, punctuality, and integrity. Address employee concerns and maintain satisfaction.
• Client Relations:
• Conduct regular client meetings, share MOMs, and close action points.
• Compliance & Training:
• Ensure statutory compliance, conduct R&R, and deliver scheduled training.
• Emergency Preparedness & Maintenance:
• Implement preventive measures for emergencies and ensure PPM and equipment health checks are done as per schedule.

Qualifications

• 8+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business