528 Compliance Best Practices jobs in India

**Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.**
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)

JOB DESCRIPTION

Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.

The Company
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

The Opportunity

For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.

In these roles, you will be responsible for:

Analyses business requirements and creates software design for at least one major sub-system.

Develops high-level specifications at the modular sub system.

Participates in client/ external interactions on technical matters. 

Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.

Understand the client requirement by studying the business process and SOP documents. 

Prepares flow charts and systems diagrams to assist in problem analysis. 

Evaluate processes and provide recommendations for automation enhancements. 

Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support. 

Experience in both Waterfall and Agile methodology.

Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies. 

Participate in interactions with customers as a subject matter expert.

Collecting, analyzing, and interpreting information in a logical and coherent manner. 

Preparing business cases, feasibility studies, Functional specifications, and requirements statements. 

Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures. 

Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.

Preferable Skills for this role include:

Technical skills

4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains

4 to 6 years of experience in eliciting and documenting requirements.

At least 4 years of experience in Agile methodology. Preferably SCRUM master.

At least 2 years of hands on experience with MS Visio or equivalent.

At least 1 years of experience in preparing training/user manuals.

At least 1 year of experience in managing BAs and lead elicitation process.

Experience with JIRA, DevOPs, Captivate, Snagit, SAP.

Experience in working on any Automation tool – AA or UI Path is preferable.

Minimum knowledge on GenAI concepts

Desired Skills:

Good written and oral communication skills with fluency in written and spoken English.

Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance

Preferences:   

Graduate degree (preferably IT with .net knowledge)

Overview

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Job Purpose: We are seeking a motivated and detail-oriented Junior QA Engineer to join our software development team. As a Junior QA Engineer, you will assist in testing software applications to ensure quality and functionality. This role is ideal for recent graduates or individuals with up to 2 years of experience in software testing who are eager to learn and grow in a collaborative environment.

Primary Duties:

Assist in writing and executing test cases for web applications and APIs.

Perform manual testing to identify bugs and ensure software meets requirements.

Learn and support the development of automated test scripts using tools like Playwright or similar.

Collaborate with developers and QA team members to understand features and resolve issues.

Document test results and report bugs with clear and concise descriptions.

Participate in team meetings and contribute to continuous improvement of testing processes.

Qualifications

To land this role you will need : 

0–2 years of experience in software quality assurance or a related field.

Basic understanding of software testing principles and methodologies.

Familiarity with any programming language (e.g., JavaScript, Python, or Java) is a plus.

Exposure to test automation tools or frameworks is desirable but not required.

Strong attention to detail and willingness to learn new technologies.

Good communication and teamwork skills. 

 What makes you stand out:

Exposure to Behavior-Driven Development (BDD) concepts and tools like Cucumber/Gherkin.

Basic knowledge of REST APIs and tools like Postman.

Familiarity with version control systems like Git.

Interest in performance testing tools such as JMeter.

Enthusiasm for working in Agile/Scrum development environments.

Working Environment: 

Hybrid

ROLES

& RESPONSIBILITIES

Key Responsibilities:

Manage end-to-end delivery of analytics projects related to sales performance, marketing ROI, and promotional effectiveness .

Lead execution of MMM and correlation-based analytics to determine key sales and marketing drivers.

Collaborate with data scientists, business analysts, and stakeholders to translate business questions into analytical solutions.

Define project scope, deliverables, timelines, and resource needs in alignment with business goals.

Monitor project progress, identify risks/issues, and proactively manage resolutions to stay on track.

Prepare clear, insightful dashboards and reports to communicate findings to business stakeholders.

Coordinate between internal teams (Sales, Marketing, Finance) and external vendors/partners for seamless execution.

Ensure data quality, governance, and documentation across project lifecycle.

Support creation of business cases, presentations, and post-project impact assessments.

Required Qualifications:

Bachelor's/Master’s degree in Analytics, Statistics, Economics, Business, or related fields .

6+ years of experience in business analytics , with 2+ years in a project management role.

Hands-on knowledge of Marketing Mix Modeling (MMM) and correlation/regression techniques.

Proficient in analytical tools like Python, R, SQL, or SAS and dashboarding tools like Power BI, Tableau, or Qlik .

Strong project management skills including planning, risk management, and stakeholder coordination.

Experience working with structured/unstructured data from CRM, sales, and marketing systems.

Excellent communication, presentation, and storytelling skills.

EXPERIENCE

8-11 Years

SKILLS

Primary Skill: Business-Analysis

Sub Skill(s): Business-Analysis

Additional Skill(s): Marketing Operations, Requirements Development, Insight Generation

ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Overview

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Job Purpose: We are seeking a motivated and detail-oriented Junior QA Engineer to join our software development team. As a Junior QA Engineer, you will assist in testing software applications to ensure quality and functionality. This role is ideal for recent graduates or individuals with up to 2 years of experience in software testing who are eager to learn and grow in a collaborative environment.

Primary Duties:

Assist in writing and executing test cases for web applications and APIs.

Perform manual testing to identify bugs and ensure software meets requirements.

Learn and support the development of automated test scripts using tools like Playwright or similar.

Collaborate with developers and QA team members to understand features and resolve issues.

Document test results and report bugs with clear and concise descriptions.

Participate in team meetings and contribute to continuous improvement of testing processes.

Qualifications

To land this role you will need : 

0–2 years of experience in software quality assurance or a related field.

Basic understanding of software testing principles and methodologies.

Familiarity with any programming language (e.g., JavaScript, Python, or Java) is a plus.

Exposure to test automation tools or frameworks is desirable but not required.

Strong attention to detail and willingness to learn new technologies.

Good communication and teamwork skills. 

 What makes you stand out:

Exposure to Behavior-Driven Development (BDD) concepts and tools like Cucumber/Gherkin.

Basic knowledge of REST APIs and tools like Postman.

Familiarity with version control systems like Git.

Interest in performance testing tools such as JMeter.

Enthusiasm for working in Agile/Scrum development environments.

Working Environment: 

Hybrid

**Req ID**:

We are currently seeking a Business Analysis Advisor to join our team in Mumbai, Mahārāshtra (IN-MH), India (IN).

**Responsibilities**:

- Work with stakeholders throughout the organization to identify opportunities for leveraging automation.
- Designing new or modifying existing business systems.
- Gathering, documenting and analyzing various business requirements
- Resolving business problems through automation solutions.
- Documenting functional and technical designs o Create Business Readiness Document
- Manage the project end to end
- Participate in User Acceptance Testing Skills Required:

- Experience working with stakeholders located remotely
- Analytical mind and business acumen
- Excellent communication and presentation skills
- Self-driven, ability to work independently and as part of a team in a fast-paced environment
- Proficiency in MS Office
- Ability to manage multiple project simultaneously
- Understanding of End User Services
- ITIL / Prince 2 Certification (added advantage) Relocation Accepted: Yes Remote Work Accepted: Yes

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:
Business Analyst, Consulting, Technology

Key Requirements

**Qualification**:B. Com,B. Sc.,B. E.,B. C. A.,M. Sc.,M. Com.,M. C. A.

**Skill**: Implementation activities/ Outsourced-Payroll processing,Telephonic Support to clients,Customer Relationship

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.