4,265 Concentrix jobs in India
CLIENT RELATIONS SPECIALIST
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Position Summary The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs.
The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following • Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients • Run point on following client retention processes to retain at risk relationships • Work with internal teams, client, and agent to achieve a high rate of client retention • User set-up and training of our client facing web-based payroll and custom reporting software • Work proactively to facilitate solutions as challenges present themselves • Maintain open communication regarding clients with the necessary internal teams • Assist in the tracking and completion of team projects and initiatives • Review weekly reports to assist with client retention efforts • Review monthly reports to analyze trends Track client repricing requests to ensure timely responses • Analyze data and review procedures and policies to determine answers to clients’ questions • File and maintain client records • Coordinate the resolution of client issues • Perform administrative support tasks, as needed, by the Client Relations team • Process and prepare memos, correspondence, or other documents • Schedule appointments and maintain and update appointment calendars • Act as support for their respective region when team members are traveling • Oversees the operational structural needs of the client to ensure data integrity • Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments • Escalate and resolve areas of concern, as raised by clients or internal departments • Monitor company performance against service level agreements and flag potential issues • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives • Assist with the execution of the service plans by evaluating progress of activities and service requests • Collaborate with internal departments to ensure seamless delivery of services to clients.
Gather and distribute voice of customer feedback to appropriate internal departments • Build cross-functional partnerships to address issues and manage escalations.
Leverage internal relationships to identify opportunities, trends, and process improvements • Successfully manage client expectations in a fast-paced environment • Introduce and drive adoption of new products and services to client • Assist in announcing to clients, changes in compliance using various communication formats • Act as part of a team to continually develop and create improved processes and procedures • Performing annual deliverables client reviews • Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates • Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered.
Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources, or equivalent is a bonus PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application.
PrismHR also provides professional services including system implementation consulting, custom configurations, and training.
Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential.
At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture.
We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone.
This is essential to our success.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right candidate for these open roles or other open roles.
We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team.
Employment decisions are based on an individual’s qualifications as they relate to the job under consideration.
The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities.
This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.
If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR:
Please indicate in the subject line of your email that you are requesting accommodation.
Only candidates being considered for a position who require an accommodation will receive a follow-up response.
Manager - Growth & Client Relations
Posted 3 days ago
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Profile to be hired for: Manager - Growth & Client Relations
Department: Business Development
Location : Bangalore
What are we looking to hire?
We are looking for a driven and outgoing professional to spearhead business development, outreach, and client engagement for Treelife. This role will focus primarily on acquiring new clients, building strong networks within the startup ecosystem, and representing Treelife at industry events. Alongside this, you will also manage key existing relationships, ensuring client satisfaction and identifying opportunities for growth.
What will be your key responsibilities?
1. Business Development & Sales
- Identify, prospect, and convert new business opportunities across financial, legal, and compliance services.
- Conduct client meetings and presentations, understanding business needs and positioning Treelife’s solutions effectively.
- Own the entire sales cycle — from lead generation and consultation to closure.
- Track and report sales activities, forecasts, and performance metrics using CRM.
2. Outreach & Networking
- Represent Treelife at startup ecosystem events, networking forums, and industry meetups.
- Build strong relationships with founders, investors, accelerators, and ecosystem partners.
- Act as the face of Treelife in Bangalore, driving brand presence and visibility.
- Collaborate with the marketing team to run outreach campaigns and thought-leadership initiatives.
3. Client Servicing & Account Growth
- Act as a relationship manager for select existing clients, ensuring high satisfaction.
- Identify upsell and cross-sell opportunities by understanding evolving client needs.
- Coordinate with internal teams to ensure smooth delivery and quick issue resolution.
- Maintain accurate records of client interactions, proposals, and contracts in the CRM.
What are the key requirements for the role?
- Bachelor’s degree in Business, Marketing, Finance, Law, or related field.
- 2–4 years of experience in B2B business development, sales, or client-facing roles (experience in professional services/startup ecosystem preferred).
- Active network of VC’s and founders is prefered
- Strong network-building and interpersonal skills; enjoys connecting with people.
- Confident communicator with excellent presentation and negotiation skills.
- Comfort with regular travel across Bangalore/Delhi for meetings and events.
Manager - Growth & Client Relations
Posted 3 days ago
Job Viewed
Job Description
Profile to be hired for: Manager - Growth & Client Relations
Department: Business Development
Location: Bangalore
What are we looking to hire?
We are looking for a driven and outgoing professional to spearhead business development, outreach, and client engagement for Treelife. This role will focus primarily on acquiring new clients, building strong networks within the startup ecosystem, and representing Treelife at industry events. Alongside this, you will also manage key existing relationships, ensuring client satisfaction and identifying opportunities for growth.
What will be your key responsibilities?
1. Business Development & Sales
- Identify, prospect, and convert new business opportunities across financial, legal, and compliance services.
- Conduct client meetings and presentations, understanding business needs and positioning Treelife’s solutions effectively.
- Own the entire sales cycle — from lead generation and consultation to closure.
- Track and report sales activities, forecasts, and performance metrics using CRM.
2. Outreach & Networking
- Represent Treelife at startup ecosystem events, networking forums, and industry meetups.
- Build strong relationships with founders, investors, accelerators, and ecosystem partners.
- Act as the face of Treelife in Bangalore, driving brand presence and visibility.
- Collaborate with the marketing team to run outreach campaigns and thought-leadership initiatives.
3. Client Servicing & Account Growth
- Act as a relationship manager for select existing clients, ensuring high satisfaction.
- Identify upsell and cross-sell opportunities by understanding evolving client needs.
- Coordinate with internal teams to ensure smooth delivery and quick issue resolution.
- Maintain accurate records of client interactions, proposals, and contracts in the CRM.
What are the key requirements for the role?
- Bachelor’s degree in Business, Marketing, Finance, Law, or related field.
- 2–4 years of experience in B2B business development, sales, or client-facing roles (experience in professional services/startup ecosystem preferred).
- Active network of VC’s and founders is prefered
- Strong network-building and interpersonal skills; enjoys connecting with people.
- Confident communicator with excellent presentation and negotiation skills.
- Comfort with regular travel across Bangalore/Delhi for meetings and events.
Administrative Assistant - Client Relations
Posted 7 days ago
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Job Description
Key Responsibilities:
- Respond to client inquiries and provide information.
- Schedule client meetings and appointments.
- Maintain and update client records in the CRM system.
- Prepare client correspondence, reports, and presentations.
- Assist with the onboarding of new clients.
- Handle incoming and outgoing mail and packages.
- Manage office supplies and maintain a tidy work environment.
- Provide administrative support to the client relations team.
- Ensure a high level of client satisfaction.
- Proven administrative experience, preferably in a client-facing role.
- Excellent customer service and communication skills.
- Proficiency in Microsoft Office Suite.
- Strong organizational and time-management abilities.
- Ability to multitask and prioritize effectively.
- High school diploma or equivalent required; Associate's degree a plus.
Manager - Growth & Client Relations
Posted today
Job Viewed
Job Description
Profile to be hired for: Manager - Growth & Client Relations
Department: Business Development
Location : Bangalore
What are we looking to hire?
We are looking for a driven and outgoing professional to spearhead business development, outreach, and client engagement for Treelife. This role will focus primarily on acquiring new clients, building strong networks within the startup ecosystem, and representing Treelife at industry events. Alongside this, you will also manage key existing relationships, ensuring client satisfaction and identifying opportunities for growth.
What will be your key responsibilities?
1. Business Development & Sales
- Identify, prospect, and convert new business opportunities across financial, legal, and compliance services.
- Conduct client meetings and presentations, understanding business needs and positioning Treelife’s solutions effectively.
- Own the entire sales cycle — from lead generation and consultation to closure.
- Track and report sales activities, forecasts, and performance metrics using CRM.
2. Outreach & Networking
- Represent Treelife at startup ecosystem events, networking forums, and industry meetups.
- Build strong relationships with founders, investors, accelerators, and ecosystem partners.
- Act as the face of Treelife in Bangalore, driving brand presence and visibility.
- Collaborate with the marketing team to run outreach campaigns and thought-leadership initiatives.
3. Client Servicing & Account Growth
- Act as a relationship manager for select existing clients, ensuring high satisfaction.
- Identify upsell and cross-sell opportunities by understanding evolving client needs.
- Coordinate with internal teams to ensure smooth delivery and quick issue resolution.
- Maintain accurate records of client interactions, proposals, and contracts in the CRM.
What are the key requirements for the role?
- Bachelor’s degree in Business, Marketing, Finance, Law, or related field.
- 2–4 years of experience in B2B business development, sales, or client-facing roles (experience in professional services/startup ecosystem preferred).
- Active network of VC’s and founders is prefered
- Strong network-building and interpersonal skills; enjoys connecting with people.
- Confident communicator with excellent presentation and negotiation skills.
- Comfort with regular travel across Bangalore/Delhi for meetings and events.
Senior Executive – Client Relations
Posted today
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Job Description
Job Description
Job Role
The incumbent will be solely responsible for maintaining relationship and servicing for both existing and new clients.
Responsibility
Qualification & Experience
Apply here
Client Relations (BDE/Lead)
Posted today
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Job Description
- Generate revenue by pitching prospects and converting them to sales.
- Meet and exceed pipeline contribution goals
- Respond quickly to assigned leads
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management (CRM) system.
- Fully Responsible for meeting targets as assigned Periodically
- Comfortable with cold callingRequirements- If you are a party animal and know live performer's space well. StarClinch is the place for you.
- Experience from Event Industry and Artist Management space is a must
- Brilliant Negotiations Skills
- Good Communication Skills, Smart Worker
- Flexible, Able To Shift Priorities To Accommodate Changing Demands
- The ability to break the ice, and engage in extensive networking & socializing at various platforms
- Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plusAbout Company / Benefits
StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.
Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located inDLF Commercial Centre, Greater Kailash .
Perks:
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Senior Executive – Client Relations
Posted today
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Job Description
Job Role
The incumbent will be solely responsible for maintaining relationship and servicing for both existing and new clients.
Responsibility
Qualification & Experience
Apply here
Client Relations Specialist Export
Posted today
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Job Description
The Opportunity:
JOB SUMMARY:
We are seeking a highly skilled and experienced Client Relations Specialist to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional customer service. The ideal candidate will have excellent communication and interpersonal skills, be proactive, and have a strong passion for delivering outstanding client experiences.
KEY RESPONSIBILITIES:
To make a positive contribution to the Export Regional Sales Teams monthly sales and gross margin targets.
JOB REQUIREMENTS:
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.