5,982 Consumer Electronics jobs in India

Job Purpose

Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

• Set store sales plans and quotas aligned with business objectives.
• Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
• Implement production, productivity, quality, and customer service standards.
• Recommend product lines and ensure appropriate merchandise mix.
• Drive sales, margin, shrink control, inventory management and cost optimization.
• Manage commercials and statutory compliance.
• Manage performance and foster teamwork among store staff.
• Identify and develop talent for critical positions.
• Address customer feedback to improve service and processes.
• Stay updated on competition and manage customer escalations.
• Drive local events and promotions as per marketing calendar.
• Promote a "Customer Obsessed Culture" to prioritize customer centricity.
• Business Management: Gross Margin, SOH Segment & Brand mix

Key Performance Indicators

• Discount Management
• Brand share
• Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.
• Finance - Paper/card VM Implementation.
• Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
• People Management.
• Business Acumen - profitability, Competition.
• Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

1. Functional Competencies

• Operational Effectiveness
• Finance Management
• Analysis and Problem Solving
• Results Orientation

1. Behavioural Competencies

• Self-Development
• Emotional Intelligence
• Customer Service Orientation
• People Management
• Communication
• Teamwork and Collaboration

Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Job Purpose

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

• Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy.
• Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews.
• Address field requirements with well-thought-out solutions to consistently meet department targets.
• Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance.
• Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department.
• Analyze store sales performance and take necessary actions to meet objectives.
• Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the companys vision and values.
• Set clear performance goals, track progress, provide feedback, and address performance issues promptly.
• Identify and develop successors for critical positions within the department.
• Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits.
• Engage with customers to gather feedback on service and processes, continuously improving based on their input.
• Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity.

Key Performance Indicators

• Gross Margin, SOH
• Segment & Brand mix
• Discount Management
• Brand share
• Finance- Paper/card VM Implementation
• Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL.
• Customer Experience - VOC - Participation, score, SQA, complaints, People Management.
• Business Acumen - Profitability, Competition.
• Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

1. Functional Competencies

• Operational Effectiveness
• Finance Management
• Analysis and Problem Solving
• Results Orientation

1. Behavioural Competencies

• Self-Development
• Emotional Intelligence
• Customer Service Orientation
• People Management
• Communication
• Teamwork and Collaboration

Job Purpose

Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

• Set store sales plans and quotas aligned with business objectives.
• Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
• Implement production, productivity, quality, and customer service standards.
• Recommend product lines and ensure appropriate merchandise mix.
• Drive sales, margin, shrink control, inventory management and cost optimization.
• Manage commercials and statutory compliance.
• Manage performance and foster teamwork among store staff.
• Identify and develop talent for critical positions.
• Address customer feedback to improve service and processes.
• Stay updated on competition and manage customer escalations.
• Drive local events and promotions as per marketing calendar.
• Promote a "Customer Obsessed Culture" to prioritize customer centricity.
• Business Management: Gross Margin, SOH Segment & Brand mix

Key Performance Indicators

• Discount Management
• Brand share
• Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.
• Finance - Paper/card VM Implementation.
• Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
• People Management.
• Business Acumen - profitability, Competition.
• Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

1. Functional Competencies

• Operational Effectiveness
• Finance Management
• Analysis and Problem Solving
• Results Orientation

1. Behavioural Competencies

• Self-Development
• Emotional Intelligence
• Customer Service Orientation
• People Management
• Communication
• Teamwork and Collaboration

Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Job Purpose

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

• Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy.
• Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews.
• Address field requirements with well-thought-out solutions to consistently meet department targets.
• Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance.
• Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department.
• Analyze store sales performance and take necessary actions to meet objectives.
• Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the companys vision and values.
• Set clear performance goals, track progress, provide feedback, and address performance issues promptly.
• Identify and develop successors for critical positions within the department.
• Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits.
• Engage with customers to gather feedback on service and processes, continuously improving based on their input.
• Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity.

Key Performance Indicators

• Gross Margin, SOH
• Segment & Brand mix
• Discount Management
• Brand share
• Finance- Paper/card VM Implementation
• Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL.
• Customer Experience - VOC - Participation, score, SQA, complaints, People Management.
• Business Acumen - Profitability, Competition.
• Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

1. Functional Competencies

• Operational Effectiveness
• Finance Management
• Analysis and Problem Solving
• Results Orientation

1. Behavioural Competencies

• Self-Development
• Emotional Intelligence
• Customer Service Orientation
• People Management
• Communication
• Teamwork and Collaboration

About Our Client

The client is a leading manufacturer of electronic components with a strong presence in domestic and international markets.

Job Description

1. Plant Operations & Strategy

2. SMT/PCB Assembly Management

3. Greenfield Project Execution

4. Quality Assurance

5. People Leadership

6. Cost, Efficiency & Process Optimization

7. EHS & Compliance

The Successful Applicant

About NIIT

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

Link to website-

Job Description:

Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO

Location: Airoli, Mumbai

Shift Timing: Night Shift

Process Type: US Healthcare

Key Responsibilities:

• Handle inbound/outbound customer interactions via voice calls.
• Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
• Maintain detailed and accurate call logs and follow standard operating procedures.
• Achieve performance targets related to quality, accuracy, and customer satisfaction.
• Demonstrate effective communication and listening skills to address customer needs efficiently.
• Adapt to flexible shifts and rotational schedules as per business requirements.
• Upsell or cross-sell products/services when required.

Eligibility Criteria:

• Graduates (freshers) with excellent communication skills are encouraged to apply.
• Preference given to candidates with prior BPO experience and complete joining documentation .
• Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
• Mandatory: PAN card is required during the hiring process

Contact:

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NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.