6,215 Content Moderation Manager jobs in India
Social Media Moderator
Posted today
Job Viewed
Job Description
As a Social media moderators are responsible for monitoring and managing social media accounts. You must have an eye for detail and strong communication skills. Spending most of the day reading through comments, posts, and other content from users, then decide how to respond to these comments based on the rules set by their employer or client.
**Key Responsibilities**:
- Reviewing comments to ensure they are appropriate before allowing them to be published on the site
- Responding to user comments and questions about topics relevant to the website
- Monitoring social media platforms for breaking news stories and publishing relevant content on the company’s website
- Monitoring web statistics such as unique visitors, page views, and repeat visitors to help determine advertising effectiveness
- Posting new content on social media sites such as Facebook, Twitter, Instagram, or other sites as needed
- Posting interesting articles or blog posts that are relevant to the company’s products or services
- Participating in online conversations with customers or potential customers through social media channels such as Facebook and Twitter
- Scheduling posts on social media sites to increase exposure to target audiences
- Coordinating with marketing teams to develop strategies for engaging users with content on social media sites
**Requirements**:
- At least a Bachelor's degree in social media, communications or a related field.
- 1+ of experience in a similar role in a content marketing or digital marketing agency.
- Exceptional written and verbal communication skills
- Proven ability to stay calm and professional under pressure
- Excellent organizational skills and multitasking ability
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Working knowledge of HTML, CSS, and other web programming languages
- Familiarity with popular social media platforms, including Facebook, Twitter, Snapchat, and Instagram.
All the best!
**Job Types**: Full-time, Permanent
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application Question(s):
- How do you handle high volumes of user-generated content efficiently?
What methods do you use to ensure that user-generated content complies with community guidelines and brand values?
How do you engage with followers and maintain a positive community atmosphere on social media platforms?
Can you provide an example of how you've used analytics to measure the effectiveness of your moderation efforts?
What tools or platforms do you typically use for monitoring and managing social media activity?
**Speak with the employer**
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Cluster Lead-Community Management
Posted 4 days ago
Job Viewed
Job Description
Designation: Cluster Lead
Department: Account Management
Job description
Key Roles & Responsibilities:
- Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
- Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
- Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
- Understand data and be able to interpret business logic.
- Renewals and expansions.
- Ensure that buildings are fully operational, and processes are running smoothly.
- End to end management of client relationship in respective centers.
- Extensive Team Management and Growth.
- Internal stakeholder management.
- This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.
Presales:
- Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
- Making sure that the requirements are documented and signed off by clients.
- Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.
Post Sales:
- Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
- Working with internal stakeholders ensuring smooth operations of the clients.
- Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
- Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
- Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
- Renewals and retention of the client.
Skills & Qualification Required:
- BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
- 10+ years of experience in a client facing role.
- Thrive in a fast-paced environment while maintaining excellent attention to detail
- Strong communication, organization, and project management skills
- 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Cluster Lead-Community Management
Posted today
Job Viewed
Job Description
Designation: Cluster Lead
Department: Account Management
Job description
Key Roles & Responsibilities:
- Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
- Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
- Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
- Understand data and be able to interpret business logic.
- Renewals and expansions.
- Ensure that buildings are fully operational, and processes are running smoothly.
- End to end management of client relationship in respective centers.
- Extensive Team Management and Growth.
- Internal stakeholder management.
- This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.
Presales:
- Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
- Making sure that the requirements are documented and signed off by clients.
- Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.
Post Sales:
- Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
- Working with internal stakeholders ensuring smooth operations of the clients.
- Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
- Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
- Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
- Renewals and retention of the client.
Skills & Qualification Required:
- BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
- 10+ years of experience in a client facing role.
- Thrive in a fast-paced environment while maintaining excellent attention to detail
- Strong communication, organization, and project management skills
- 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Cluster Lead-Community Management
Posted 2 days ago
Job Viewed
Job Description
Department: Account Management
Job description
Key Roles & Responsibilities:
Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
Understand data and be able to interpret business logic.
Renewals and expansions.
Ensure that buildings are fully operational, and processes are running smoothly.
End to end management of client relationship in respective centers.
Extensive Team Management and Growth.
Internal stakeholder management.
This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.
Presales:
Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
Making sure that the requirements are documented and signed off by clients.
Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.
Post Sales:
Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
Working with internal stakeholders ensuring smooth operations of the clients.
Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
Renewals and retention of the client.
Skills & Qualification Required:
BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
10+ years of experience in a client facing role.
Thrive in a fast-paced environment while maintaining excellent attention to detail
Strong communication, organization, and project management skills
3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Community Management Associate (CMF)
Posted today
Job Viewed
Job Description
About the Role
We’re looking for a Community Management Associate to build and grow a passionate tech community around CMF’s product ecosystem. You’ll engage directly with users, spark meaningful conversations, and turn product feedback into insights that drive real change. You’ll also lead community-first campaigns that invite our audience to shape what we do next.
This role requires someone with a deep understanding of consumer tech—someone who speaks the language of specs, software updates, and product ecosystems fluently. You’ll need to be just as comfortable in Discord threads as you are synthesizing feedback for the product team.
Key Responsibilities
What We’re Looking For
Cluster Lead-Community Management
Posted 2 days ago
Job Viewed
Job Description
Designation: Cluster Lead
Department: Account Management
Job description
Key Roles & Responsibilities:
- Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
- Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
- Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
- Understand data and be able to interpret business logic.
- Renewals and expansions.
- Ensure that buildings are fully operational, and processes are running smoothly.
- End to end management of client relationship in respective centers.
- Extensive Team Management and Growth.
- Internal stakeholder management.
- This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.
Presales:
- Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
- Making sure that the requirements are documented and signed off by clients.
- Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.
Post Sales:
- Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
- Working with internal stakeholders ensuring smooth operations of the clients.
- Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
- Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
- Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
- Renewals and retention of the client.
Skills & Qualification Required:
- BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
- 10+ years of experience in a client facing role.
- Thrive in a fast-paced environment while maintaining excellent attention to detail
- Strong communication, organization, and project management skills
- 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Online Content Moderator
Posted today
Job Viewed
Job Description
A fintech client is seeking an Online Content Moderator (Remote) . This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels: LinkedIn, Facebook, and Instagram.
Requirements
Responsibilities- Tag and categorize social media posts accurately to enhance discoverability and analytics.
- Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately.
- Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics.
- Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms.
- Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy.
- Proven experience in social media management or operations.
- Strong understanding of social media platforms, particularly LinkedIn, Facebook, and Instagram.
- Excellent written and verbal communication skills.
- Detail-oriented with a strong analytical mindset.
- Ability to work independently and in a team environment.
- Familiarity with social media analytics tools is a plus.
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Online Content Manager
Posted today
Job Viewed
Job Description
Are you a detail-driven content professional looking to take full ownership of digital product content in a fast-paced, high-growth environment? My client is hiring an Online Content Manager to join their commercial team and lead content execution across D2C, B2B, and marketplace channels, including Amazon.
You’ll be responsible for ensuring all product content is accurate, engaging, and optimised to deliver an exceptional customer experience and strong commercial performance. This is a hands-on role, suited to someone who enjoys both the strategic and executional sides of content management. You’ll work closely with cross-functional teams including Product, Supply Chain, Compliance, and Digital Trading to ensure listings are delivered on time, fully optimised, and aligned with brand standards.
You will own content across websites and marketplaces, manage product titles and descriptions, source and deploy assets from partner brands, and drive SEO and conversion through thoughtful listing optimisation. You’ll also coordinate localisation across UK and EU markets and oversee a small outsourced support team for routine content tasks, while directly handling all high-impact or strategic activity yourself.
This role requires strong experience with Amazon content, including A+ content and SEO, along with a solid understanding of ecommerce platforms and CMS tools. You’ll need excellent written English, strong Excel skills, and the ability to manage large product datasets with precision and care.
PPC Executive/ Social Media Campaign Moderator
Posted today
Job Viewed
Job Description
As a PPC Executive, you will be responsible for managing and optimizing pay-per-click advertising campaigns across various digital platforms. Your primary focus will be on driving targeted traffic, generating leads, and maximizing return on investment (ROI) through strategic campaign planning, execution, and analysis.
**Key Responsibilities**:
- Plan, execute, and optimize PPC campaigns across platforms such as Google Ads, Bing Ads, and social media advertising platforms.
- Conduct keyword research to identify relevant search terms and phrases for targeting.
- Develop compelling ad copy and creative assets for optimal performance.
- Monitor campaign budgets, bids, and performance metrics to ensure efficiency and effectiveness.
- Conduct thorough keyword research to identify high-value opportunities and trends.
- Analyze keyword performance data to refine targeting strategies and optimize campaign performance.
- Identify negative keywords to prevent irrelevant clicks and improve ROI.
- Write compelling ad copy that aligns with campaign objectives and drives user engagement.
- Collaborate with creative teams to develop visually appealing and effective ad creative assets.
- Conduct A/B testing to optimize ad copy, imagery, and calls-to-action for maximum effectiveness.
- Implement ongoing optimization strategies to improve campaign performance and ROI.
- Test and iterate on targeting parameters, ad formats, and bidding strategies to maximize results.
- Stay abreast of industry trends, best practices, and algorithm updates to adapt strategies accordingly.
**Requirements**:
- Bachelor's degree in Marketing, Advertising, Business, or related field (preferred).
- 1+ yr of experience in managing PPC campaigns across Google Ads, Bing Ads, and/or social media advertising platforms.
- Proficiency in keyword research tools, analytics platforms, and PPC management tools (e.g., Google Ads, Google Analytics, Microsoft Advertising).
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent written and verbal communication skills.
- Detail-oriented with strong organizational and project management abilities.
- Google Ads certification or other relevant certifications (preferred).
- Experience with A/B testing and conversion rate optimization (CRO) techniques is a plus.
- A passion for digital marketing and staying ahead of industry trends is highly valued, as the PPC Executive plays a crucial role in driving the company's online advertising strategy.
All the Best!
**Job Types**: Full-time, Permanent
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application Question(s):
- What platforms have you primarily worked with for PPC campaigns?
How do you conduct keyword research for PPC campaigns, and what criteria do you consider when selecting keywords?
What metrics do you prioritize when monitoring PPC campaign performance, and how do you use them to optimize campaigns?
**Speak with the employer**
+91
Online Course Content Developer
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop engaging and effective online course content, including text, video scripts, and interactive elements.
- Collaborate with subject matter experts to ensure content accuracy and relevance.
- Design instructional materials aligned with learning objectives and pedagogical principles.
- Create multimedia content such as explainer videos, infographics, and quizzes.
- Review and revise existing course content for clarity, accuracy, and engagement.
- Utilize learning management systems (LMS) and content authoring tools effectively.
- Ensure content adheres to accessibility standards and best practices.
- Manage multiple content development projects simultaneously.
Qualifications:
- Proven experience in instructional design or content development for online learning.
- Strong writing, editing, and proofreading skills with a keen eye for detail.
- Familiarity with e-learning theories and instructional design models (e.g., ADDIE, SAM).
- Experience with content authoring tools (e.g., Articulate Storyline, Adobe Captivate) and LMS platforms.
- Ability to create engaging multimedia content (basic video editing, graphic design skills a plus).
- Excellent communication and collaboration skills, especially in a remote setting.
- Bachelor's degree in Education, Instructional Design, English, Communications, or a related field.
- Portfolio showcasing previous content development work.