6,215 Content Moderation Manager jobs in India

Social Media Moderator

Surat, Gujarat Monkey Ads & Studios

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Job Description

Job Description of Social Media Moderator:
As a Social media moderators are responsible for monitoring and managing social media accounts. You must have an eye for detail and strong communication skills. Spending most of the day reading through comments, posts, and other content from users, then decide how to respond to these comments based on the rules set by their employer or client.

**Key Responsibilities**:

- Reviewing comments to ensure they are appropriate before allowing them to be published on the site
- Responding to user comments and questions about topics relevant to the website
- Monitoring social media platforms for breaking news stories and publishing relevant content on the company’s website
- Monitoring web statistics such as unique visitors, page views, and repeat visitors to help determine advertising effectiveness
- Posting new content on social media sites such as Facebook, Twitter, Instagram, or other sites as needed
- Posting interesting articles or blog posts that are relevant to the company’s products or services
- Participating in online conversations with customers or potential customers through social media channels such as Facebook and Twitter
- Scheduling posts on social media sites to increase exposure to target audiences
- Coordinating with marketing teams to develop strategies for engaging users with content on social media sites

**Requirements**:

- At least a Bachelor's degree in social media, communications or a related field.
- 1+ of experience in a similar role in a content marketing or digital marketing agency.
- Exceptional written and verbal communication skills
- Proven ability to stay calm and professional under pressure
- Excellent organizational skills and multitasking ability
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Working knowledge of HTML, CSS, and other web programming languages
- Familiarity with popular social media platforms, including Facebook, Twitter, Snapchat, and Instagram.

All the best!

**Job Types**: Full-time, Permanent

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application Question(s):

- How do you handle high volumes of user-generated content efficiently?

What methods do you use to ensure that user-generated content complies with community guidelines and brand values?

How do you engage with followers and maintain a positive community atmosphere on social media platforms?

Can you provide an example of how you've used analytics to measure the effectiveness of your moderation efforts?

What tools or platforms do you typically use for monitoring and managing social media activity?

**Speak with the employer**

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This advertiser has chosen not to accept applicants from your region.

Cluster Lead-Community Management

Mumbai, Maharashtra Smartworks

Posted 4 days ago

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Job Description

Designation: Cluster Lead

Department: Account Management

Job description

Key Roles & Responsibilities:

  • Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
  • Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
  • Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
  • Understand data and be able to interpret business logic.
  • Renewals and expansions.
  • Ensure that buildings are fully operational, and processes are running smoothly.
  • End to end management of client relationship in respective centers.
  • Extensive Team Management and Growth.
  • Internal stakeholder management.
  • This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.

Presales:

  • Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
  • Making sure that the requirements are documented and signed off by clients.
  • Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.

Post Sales:

  • Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
  • Working with internal stakeholders ensuring smooth operations of the clients.
  • Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
  • Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
  • Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
  • Renewals and retention of the client.

Skills & Qualification Required:

  • BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
  • 10+ years of experience in a client facing role.
  • Thrive in a fast-paced environment while maintaining excellent attention to detail
  • Strong communication, organization, and project management skills
  • 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
This advertiser has chosen not to accept applicants from your region.

Cluster Lead-Community Management

Mumbai, Maharashtra Smartworks

Posted today

Job Viewed

Tap Again To Close

Job Description

Designation: Cluster Lead

Department: Account Management

Job description

Key Roles & Responsibilities:

  • Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
  • Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
  • Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
  • Understand data and be able to interpret business logic.
  • Renewals and expansions.
  • Ensure that buildings are fully operational, and processes are running smoothly.
  • End to end management of client relationship in respective centers.
  • Extensive Team Management and Growth.
  • Internal stakeholder management.
  • This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.

Presales:

  • Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
  • Making sure that the requirements are documented and signed off by clients.
  • Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.

Post Sales:

  • Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
  • Working with internal stakeholders ensuring smooth operations of the clients.
  • Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
  • Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
  • Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
  • Renewals and retention of the client.

Skills & Qualification Required:

  • BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
  • 10+ years of experience in a client facing role.
  • Thrive in a fast-paced environment while maintaining excellent attention to detail
  • Strong communication, organization, and project management skills
  • 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
This advertiser has chosen not to accept applicants from your region.

Cluster Lead-Community Management

Mumbai, Maharashtra Smartworks

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Designation: Cluster Lead
Department: Account Management

Job description
Key Roles & Responsibilities:

Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
Understand data and be able to interpret business logic.
Renewals and expansions.
Ensure that buildings are fully operational, and processes are running smoothly.
End to end management of client relationship in respective centers.
Extensive Team Management and Growth.
Internal stakeholder management.
This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.

Presales:
Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
Making sure that the requirements are documented and signed off by clients.
Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.
Post Sales:
Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
Working with internal stakeholders ensuring smooth operations of the clients.
Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
Renewals and retention of the client.

Skills & Qualification Required:
BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
10+ years of experience in a client facing role.
Thrive in a fast-paced environment while maintaining excellent attention to detail
Strong communication, organization, and project management skills
3+ years of people management experience is a must; experience managing teams of 5+ people preferred
This advertiser has chosen not to accept applicants from your region.

Community Management Associate (CMF)

Gurugram, Uttar Pradesh Nothing

Posted today

Job Viewed

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Job Description

Who we are Nothing exists to make tech feel exciting again. We’re building a different kind of company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look to how they sound, feel, and function, we care about the details that make technology not just useful, but inspiring. This is a place for the curious. The creators. The ones who ask why not and mean it. If you're drawn to bold ideas, fast moves, and work that actually makes you feel something, you’ll fit right in. We're not here to follow the rules. We're here to make better ones. About Nothing Founded in London in 2020, Nothing is a design-led tech company building an alternative to the industry giants. Our products – from award-winning smartphones to expressive audio and wearables – blend iconic design with intuitive engineering to put people and creativity back at the centre of consumer tech. Backed by GV (Google Ventures), EQT Ventures, C Ventures, and influential investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’ve grown from startup to global challenger in just a few years. About CMF by Nothing CMF is a sub-brand of Nothing, created to make great design and quality tech more accessible. We combine cutting-edge aesthetics with an uncompromising user experience—delivering standout products without the typical shortcuts found in this market segment. Since launching in 2023, we’ve been on a mission to challenge the status quo. With a fast-growing product portfolio, CMF is shaping a new kind of tech experience—bold by design and built for a generation that demands more from the everyday. We operate like a startup within a startup: big ideas, fast execution, and a relentless drive to lead—not follow. Now, as we scale CMF into a global powerhouse from India, we’re expanding our marketing leadership to help shape what’s next.

About the Role

We’re looking for a Community Management Associate to build and grow a passionate tech community around CMF’s product ecosystem. You’ll engage directly with users, spark meaningful conversations, and turn product feedback into insights that drive real change. You’ll also lead community-first campaigns that invite our audience to shape what we do next.
This role requires someone with a deep understanding of consumer tech—someone who speaks the language of specs, software updates, and product ecosystems fluently. You’ll need to be just as comfortable in Discord threads as you are synthesizing feedback for the product team.

Key Responsibilities

  • Own day-to-day community engagement across key platforms (Discord, Reddit, Telegram, forums, etc.), becoming a trusted and active presence
  • Design and execute initiatives that increase community participation, brand advocacy, and product co-creation
  • Build structured feedback loops—gathering and synthesizing user input to share with product, software, and design teams
  • Surface early trends and product insights from the community to inform roadmap and comms
  • Identify and nurture superfans and power users—turning them into long-term brand advocates
  • Launch community-driven campaigns and pilots in partnership with marketing, product, and creative teams
  • Create internal processes and playbooks to scale community engagement globally
  • Track engagement and sentiment metrics and continually optimize tactics for growth and impact
  • Stay on top of product news, tech trends, and competitor activity to keep the conversation fresh and relevant
  • What We’re Looking For

  • 3–5 years of experience in community management, grassroots engagement, or social-driven marketing—ideally in a tech-forward brand
  • Deep understanding of consumer tech, especially audio, wearables, and/or smartphones
  • Hands-on experience with community platforms like Discord, Reddit, and Telegram
  • Natural connector with empathy for users and the ability to translate their needs into action
  • Strong instincts for what drives engagement, loyalty, and word-of-mouth in tech communities
  • Highly organized and process-oriented—able to build and scale systems that work
  • Strong communicator with the ability to influence cross-functional teams
  • Data-driven mindset with experience tracking and interpreting key community metrics
  • Bonus: experience working with early adopters, developer communities, or beta programs

  • What we offer
  • A chance to shape the voice of one of the most exciting tech brands
  • Fast-paced and creative environment with global reach
  • A culture that values curiosity, creativity, and doing things differently
  • A commitment to building a diverse, inclusive, and welcoming workplace for all
  • This advertiser has chosen not to accept applicants from your region.

    Cluster Lead-Community Management

    Mumbai, Maharashtra Smartworks

    Posted 2 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Designation: Cluster Lead

    Department: Account Management

    Job description

    Key Roles & Responsibilities:

    • Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT).
    • Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure.
    • Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc.
    • Understand data and be able to interpret business logic.
    • Renewals and expansions.
    • Ensure that buildings are fully operational, and processes are running smoothly.
    • End to end management of client relationship in respective centers.
    • Extensive Team Management and Growth.
    • Internal stakeholder management.
    • This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks.

    Presales:

    • Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships.
    • Making sure that the requirements are documented and signed off by clients.
    • Internal delivery timelines tracking and continuously interacting with the clients managing the expectations.

    Post Sales:

    • Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW
    • Working with internal stakeholders ensuring smooth operations of the clients.
    • Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase.
    • Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans.
    • Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met.
    • Renewals and retention of the client.

    Skills & Qualification Required:

    • BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
    • 10+ years of experience in a client facing role.
    • Thrive in a fast-paced environment while maintaining excellent attention to detail
    • Strong communication, organization, and project management skills
    • 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
    This advertiser has chosen not to accept applicants from your region.

    Online Content Moderator

    Bengaluru, Karnataka Starfish Hiring

    Posted today

    Job Viewed

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    Job Description

    A fintech client is seeking an Online Content Moderator (Remote) .  This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels: LinkedIn, Facebook, and Instagram.

    Requirements

    Responsibilities
    • Tag and categorize social media posts accurately to enhance discoverability and analytics.
    • Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately.
    • Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics.
    • Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms.
    • Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy.
    Requirements
    • Proven experience in social media management or operations.
    • Strong understanding of social media platforms, particularly LinkedIn, Facebook, and Instagram.
    • Excellent written and verbal communication skills.
    • Detail-oriented with a strong analytical mindset.
    • Ability to work independently and in a team environment.
    • Familiarity with social media analytics tools is a plus.
    This advertiser has chosen not to accept applicants from your region.
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    Online Content Manager

    Blu Digital

    Posted today

    Job Viewed

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    Job Description

    Are you a detail-driven content professional looking to take full ownership of digital product content in a fast-paced, high-growth environment? My client is hiring an Online Content Manager to join their commercial team and lead content execution across D2C, B2B, and marketplace channels, including Amazon.

    You’ll be responsible for ensuring all product content is accurate, engaging, and optimised to deliver an exceptional customer experience and strong commercial performance. This is a hands-on role, suited to someone who enjoys both the strategic and executional sides of content management. You’ll work closely with cross-functional teams including Product, Supply Chain, Compliance, and Digital Trading to ensure listings are delivered on time, fully optimised, and aligned with brand standards.

    You will own content across websites and marketplaces, manage product titles and descriptions, source and deploy assets from partner brands, and drive SEO and conversion through thoughtful listing optimisation. You’ll also coordinate localisation across UK and EU markets and oversee a small outsourced support team for routine content tasks, while directly handling all high-impact or strategic activity yourself.

    This role requires strong experience with Amazon content, including A+ content and SEO, along with a solid understanding of ecommerce platforms and CMS tools. You’ll need excellent written English, strong Excel skills, and the ability to manage large product datasets with precision and care.

    This advertiser has chosen not to accept applicants from your region.

    PPC Executive/ Social Media Campaign Moderator

    Surat, Gujarat Monkey Ads & Studios

    Posted today

    Job Viewed

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    Job Description

    **Job Descriptions of PPC Executive**:
    As a PPC Executive, you will be responsible for managing and optimizing pay-per-click advertising campaigns across various digital platforms. Your primary focus will be on driving targeted traffic, generating leads, and maximizing return on investment (ROI) through strategic campaign planning, execution, and analysis.

    **Key Responsibilities**:

    - Plan, execute, and optimize PPC campaigns across platforms such as Google Ads, Bing Ads, and social media advertising platforms.
    - Conduct keyword research to identify relevant search terms and phrases for targeting.
    - Develop compelling ad copy and creative assets for optimal performance.
    - Monitor campaign budgets, bids, and performance metrics to ensure efficiency and effectiveness.
    - Conduct thorough keyword research to identify high-value opportunities and trends.
    - Analyze keyword performance data to refine targeting strategies and optimize campaign performance.
    - Identify negative keywords to prevent irrelevant clicks and improve ROI.
    - Write compelling ad copy that aligns with campaign objectives and drives user engagement.
    - Collaborate with creative teams to develop visually appealing and effective ad creative assets.
    - Conduct A/B testing to optimize ad copy, imagery, and calls-to-action for maximum effectiveness.
    - Implement ongoing optimization strategies to improve campaign performance and ROI.
    - Test and iterate on targeting parameters, ad formats, and bidding strategies to maximize results.
    - Stay abreast of industry trends, best practices, and algorithm updates to adapt strategies accordingly.

    **Requirements**:

    - Bachelor's degree in Marketing, Advertising, Business, or related field (preferred).
    - 1+ yr of experience in managing PPC campaigns across Google Ads, Bing Ads, and/or social media advertising platforms.
    - Proficiency in keyword research tools, analytics platforms, and PPC management tools (e.g., Google Ads, Google Analytics, Microsoft Advertising).
    - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
    - Excellent written and verbal communication skills.
    - Detail-oriented with strong organizational and project management abilities.
    - Google Ads certification or other relevant certifications (preferred).
    - Experience with A/B testing and conversion rate optimization (CRO) techniques is a plus.
    - A passion for digital marketing and staying ahead of industry trends is highly valued, as the PPC Executive plays a crucial role in driving the company's online advertising strategy.

    All the Best!

    **Job Types**: Full-time, Permanent

    **Salary**: From ₹20,000.00 per month

    **Benefits**:

    - Cell phone reimbursement
    - Food provided
    - Paid sick time

    Schedule:

    - Day shift
    - Monday to Friday

    Supplemental pay types:

    - Overtime pay

    Application Question(s):

    - What platforms have you primarily worked with for PPC campaigns?

    How do you conduct keyword research for PPC campaigns, and what criteria do you consider when selecting keywords?

    What metrics do you prioritize when monitoring PPC campaign performance, and how do you use them to optimize campaigns?

    **Speak with the employer**

    +91
    This advertiser has chosen not to accept applicants from your region.

    Online Course Content Developer

    160001 Chandigarh, Chandigarh ₹800000 Annually WhatJobs

    Posted today

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    Job Description

    full-time
    Our client is seeking a creative and detail-oriented Online Course Content Developer to join their fully remote education team. In this role, you will be responsible for designing, developing, and curating engaging and effective learning materials for a variety of online courses. Your expertise will be crucial in transforming complex subjects into accessible and interactive content that caters to diverse learning styles. You will collaborate closely with subject matter experts and instructional designers to conceptualize course structures, develop lesson plans, create multimedia assets (videos, quizzes, interactive exercises), and write clear, concise instructional text. A key part of this role involves ensuring that all content is aligned with learning objectives and pedagogical best practices for online environments. You will also be involved in the continuous improvement of existing course materials, incorporating user feedback and new educational technologies. The ideal candidate is passionate about education and technology, possesses excellent writing and communication skills, and has a strong understanding of e-learning principles. Experience with learning management systems (LMS) and content authoring tools is highly desirable. This is a fully remote position, offering flexibility and the opportunity to work from anywhere, contributing to a global learning platform.

    Key Responsibilities:
    • Develop engaging and effective online course content, including text, video scripts, and interactive elements.
    • Collaborate with subject matter experts to ensure content accuracy and relevance.
    • Design instructional materials aligned with learning objectives and pedagogical principles.
    • Create multimedia content such as explainer videos, infographics, and quizzes.
    • Review and revise existing course content for clarity, accuracy, and engagement.
    • Utilize learning management systems (LMS) and content authoring tools effectively.
    • Ensure content adheres to accessibility standards and best practices.
    • Manage multiple content development projects simultaneously.

    Qualifications:
    • Proven experience in instructional design or content development for online learning.
    • Strong writing, editing, and proofreading skills with a keen eye for detail.
    • Familiarity with e-learning theories and instructional design models (e.g., ADDIE, SAM).
    • Experience with content authoring tools (e.g., Articulate Storyline, Adobe Captivate) and LMS platforms.
    • Ability to create engaging multimedia content (basic video editing, graphic design skills a plus).
    • Excellent communication and collaboration skills, especially in a remote setting.
    • Bachelor's degree in Education, Instructional Design, English, Communications, or a related field.
    • Portfolio showcasing previous content development work.
    This advertiser has chosen not to accept applicants from your region.
     

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