2,038 Corporate Operations jobs in India

Location:

Bengaluru, Karnataka, India

Job ID:

R

Date Posted:

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Quality Management

Job Schedule:

Full time

Remote:

No

Job Description:

Mission Statement: This role will focus driving Lean & Six Sigma practices, improve & implement the communication strategy across all three Hubs & Front offices.

Main Accountabilities:

• Working on the identification and execution of Continuous Improvement plans and oversees tactical projects completion.
• Assisting with CI program administration and coordination, including the development and execution of CI deployment plans.
• Accurately forecasting projects value targets and costs in alignment with business strategy.
• Using advanced knowledge to develop and manage CI project plans for projects with moderate cost, risk and assures project goals and objectives are attained and sustained.
• Identifying and documenting variances from project goals and objectives, as well as communicates status reports, issue logs and risk areas to necessary stakeholders promptly.
• Ensuring the stated values from projects are delivered to bottom line.
• Tracking and reporting the value creation and develops sustainment plans to ensure sustainable results.
• Using experience to drive process improvement initiatives throughout CP&O.

• Independently managing the daily execution of value stream processes, sub processes, and work streams to ensure completion of milestones on time and within scope of projects.

• Setting and continually managing project goals and objectives with team members and other stakeholders.

• Driving collaboration and team-based problem solving. Identifies, monitors, and implements CI best

practices.

• Working with cross-functional teams to select and implement tools and methodologies that will enable capturing best practices.
• Driving CI capability and culture change for CP&O through best practice sharing, vocal advocacy, and visible leadership, which includes identification and implementation of opportunities.
• Driving best in the class performance management framework for all business lines.
• Prepares presentations, communications, and training materials to enable change management and success of CI project initiatives.
• Conducting Training, workshops and driving a Lean six Sigma Culture.
• Work closely with stakeholders to understand communication needs and improve internal messaging.
• Develop and implement communication strategies that align with organizational goals.
• Create presentations, invitations, and communication packs for project stakeholders.
• Draft and distribute global communications, ensuring consistency in messaging.
• Support teams in crafting clear, engaging, and effective communication materials.
• Coordinate with various departments to ensure seamless information flow.
• Assist in organizing internal events, meetings, and stakeholder engagements.
• Monitor and evaluate communication effectiveness, providing recommendations for improvement.

Knowledge, Skills and Experience:

• Bachelor's / master's degree from a reputed university.
• 5+ years of overall experience with 2+ years in a CI role.
• Strong inter-personnel, analytical, and presentation skills.
• Lean Six Sigma Green Belt certification (Must).
• Substantial progress toward Lean Six Sigma projects
• Knowledge in Continuous Improvement methodologies, tools, trends and best practices
• Technical competency in Lean Six Sigma skills, such as DMAIC, Lean, Kaizen, Root Cause Analysis (RCA) etc.
• Analytical Problem-Solving skills: able to identify problems, apply structured and disciplined methodology to identify root cause, and cause- effect relationships using data
• Experience with operations management, project management, or process engineering.
• Strong proficiency in Microsoft Office Suite (PowerPoint, Word, Outlook).
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Experience in creating communication materials, newsletters, and reports.

About Patra

Patra Corporation is a worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

About this job

This role will serve as the internal force pushing the boundaries of what’s possible in operational efficiency, leveraging both traditional and emergency technologies – especially AI – to optimize our transaction lifecycle. Responsibilities include identifying opportunities, challenging existing practices, and implementing sustainable, tech-enabled and non-technology process improvements across operations while partnering with product, technical and operations teams, ultimately driving meaningful changes to existing processes.

Patra Core Competencies:

• Knows the Business
• Leads Others
• Accountable
• Team Player

Core Duties by Competency:

Knows the Business

• Prepare and present performance improvement outcomes to executive leadership
• Develop and implement standardized processes and best practices across teams
• Identify and eliminate inefficiencies throughout the insurance transaction lifecycle throughout all levels of processing teams
• Lead evaluation, implementation, and integration of new technologies (including AI) into our core processes with both internal technology teams as well as potential third-party partners
• Using a thorough and deep commercial & personal insurance transactional knowledge, look for and drive process improvement initiatives that strengthen the overall customer experience while driving efficiency

Leads Others

• Serve as the “challenger” within the business; question assumptions, identify risk areas, and promote a culture of constant improvement

Accountable

• Manage projects end-to-end, holding stakeholders accountable for results
• Own and drive measurable operational efficiency initiatives across the organization with a primary focus within the operations unit

Team Player

• Liaison between technology innovation and frontline operational processing
• Partner with operations, product, and technology teams to embed scalable solutions that strengthen both bottom line and customer relations
• Challenge the status quo

Minimum Requirements

• 10+ years in P&C insurance processing operations experience at various levels, with a focus on process optimization
• Experience driving technology and AI integration & adoption in operational settings
• Experience delivering measurable cost savings or efficiency gains in a timely manner
• Deep knowledge of insurance processing procedures, systems, workflows, and transaction processes across all types of insurance operations including Brokers, MGA’s and Carriers. Exceptional project management skills with a “bulldog-driven for results” mentality
• Experience in stakeholder management: peers, execs, cross-functional teams
• Strong written and verbal communication skills; experience with global teams, preferred
• Experience in or working with other insurance outsourcing firms in driving measurable results
• Lean/Six Sigma, preferred
• India-based candidates must be in a senior level position at which they can drive ownership and communicate with U.S. stakeholders effectively and frequently
• Experience in tech-savvy focused insurance operations in MGAs, carriers, or brokers, preferred
• Experience as a Senior Consultant or Transformation Leader in an insurtech firm, preferred
• Experience as a transformation expert within BPO’s or offshore tech delivery centers, preferred

Work Location

• India - Based candidates need to be located on-site in Vizag or Coimbatore, working U.S. Hours - CST/EST
• India-based candidates must be senior enough to drive ownership and communicate with U.S. stakeholders effectively

Working Conditions

• Work from Vizag or Coimbatore on - site, flexible to work U.S. Hours

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
• Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
• Subject to and expected to comply with all applicable Patra Corp policies and procedures

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Key Responsibilities:

• Performance Management System (PMS) : Develop and track key performance metrics.
• Root Cause Problem Solving (RCPS) : Implement structured problem-solving techniques.
• KPI Definition & Monitoring: Define, set up, and track key business KPIs for productivity, efficiency, and quality.
• KPI Tracking: OEE, OTIF, Yield, COPQ, FTPR, 6S implementation, and audits
• Tiered Reviews & Reporting: Support daily and weekly tiered meetings for performance tracking.
• Data-Driven Decision Making: Use analytics to identify trends and improvement opportunities.
• Training Records: Documentation and recording of the training records
• Kaizen Drive: Educating workers on kaizens, Collecting and validating kaizen from across teams

Skills & Qualifications:

• Experience: 2-3 years in operational excellence, process improvement, data analysis, or performance tracking.
• Technical Skills: Advanced Excel, Power BI, statistical analysis, and dashboard creation.
• Certifications: Lean Six Sigma Yellow Belt
• Soft Skills: Strong analytical mindset, communication, and reporting skills.

Requirements:

1. Tracking production plan vs actual.
2. Tracking planning – material, process, quality & FG
3. Monitoring production & coordination with the planning department for FG supply
4. Monitoring entire throughput operations & preparing analytics for management committee insights.
5. Support stakeholders in regards to production plan & process as well as production issues while working on-line
6. Prepare data related to entire plant operation – in-process production, raw-material, budget vs actual, costing, packaging & supply chain.
7. Prepare monthly MIS for management committee
8. Participate in various forums & seek the data & its action plan.

Qualifications:

1. Experience – up to 3 years
2. Education – B.Tech in dairy technology
3. At least 1-2 years of experience in operational excellence

About the Position

The Operational Excellence Specialist will be responsible for developing and executing a focused effort to improve operational effectiveness and profitability for Curia’s Global Manufacturing sites and Global processes. This role will collaborate with the Site Leadership Teams and with the Director Operational Excellence US, Europe & India to develop and lead a performance transformation to improve operation excellence, systems and overall drive a continuous improvement culture. This person will be measured annually on his/her ability to enhance a continuous improvement culture and his/her development and execution of Operational Excellence/Continuous Improvement initiatives. This role is based out at Global Shared Services, Hyderabad.

Position Responsibilities

• Develop and implement cost improvement projects through operational efficiencies.
• Develop policies and define the standards for group manufacturing excellence.
• Establish OEE program to track, identify and eliminate lost production causes.
• Conduct diagnostics to identify areas for improvement.
• Conduct value stream mapping exercises to define processes; work with the site to implement or streamline/improve use of LEAN tools, 5S, Six SIGMA, etc.
• Propose and support the projects and programs within the businesses for the identification of improvement levers, setting smart objectives and carrying-out Manufacturing Excellence programs.
• Support the execution of improvement projects by promoting use of proven tools and approaches to achieve manufacturing excellence.
• Ensure sufficient focus on sustainability of improvements through providing training and skill building of leaders.
• Lead and mentor leadership team members, facilitating a culture that motivates employees.
• Recommend and implement methods to increase the quality of products and/or services.
• Participate in self-development activities and training of others.
• Exhibit safety awareness and safe work practices. Protect employees and visitors by maintaining a safe and clean working environment.
• Work closely in conjunction with other OE Managers in US, EU & IN sites and the Director of OE (US, EU & IN) to implement improvement initiatives.
• Perform other related duties as may be reasonably assigned in the course of business or as requested.

Education: Bachelor’s degree or equivalent preferred; Education with a scientific background is highly desired.

Relevant Work Experience: BS/BA in a scientific or business discipline and at least 5-8 years’ experience in project/program management, operational excellence / continuous improvement, or consulting role required. Experience in the pharmaceutical/biotechnology field and relevant MS/MBA (Project Management, Industrial Engineering, Operations Management, etc.) preferred.

Knowledge, Skills & Abilities:

• Bachelor’s degree in Science or Engineering, Chemical Engineering preferred
• Extensive previous experience in implementation of OE/CI projects in manufacturing (pharmaceutical preferred) environment.
• Certified Six sigma Black Belt
• Proven experience with Lean Six Sigma experience to drive business results
• Strong technical skills
• Impact and influence skills and strong experience in change management
• Initiative
• Project Management skills

Responsibilities

• Assist in implementing the plants OpEx deployment plan.
• Support project selection, tracking, and monthly reporting.
• Help in training and developing employees on OpEx tools and practices.
• Facilitate cross-functional teamwork and collaboration.
• Promote Six Sigma mindset and best practice sharing.
• Ensure ownership and sustainability of improvements by process owners.
• Maintain and report project performance metrics.

Qualifications

• Bachelors degree in B.Pharm, M.Pharm, B.E or related field.
• 0 - 1 years experience in continuous improvement or OpEx roles.
• Knowledge of Lean, Six Sigma (certification preferred).
• Strong communication, leadership, and problem-solving skills.
• Proficient in MS Office and project tracking tools.

Be the First to Apply

Job Description
Essential Duties and Responsibilities

• Identifies cost reduction and process improvement opportunities to ensure efficiency of operations and cost effectiveness
• Develop and deliver meaningful communications and updates regarding projects and initiatives including progress, risks, issues, mitigation plans, and timelines
• Assist in creating training materials, such as micro-learning videos or job aids, to support the adoption of new processes.

Qualifications
Key Competencies
(knowledge, skills and abilities every person must possess to be successful)

• Strong data analytical skills
• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
• Excellent verbal and written communication skills
• Creative and able to present various solutions
• Energetic, enthusiastic and motivational disposition

General Oversight And Direction
Receives significant and continuous supervision and training from multiple employees, with the Continuous Improvement Specialist being the main source of guidance and development. Employee organizes and carries out most assignments in accordance with standard practices, instructions or previous training. Employee handles some situations independently.

Job Info

• Job Identification 9347
• Job Category Operations
• Posting Date 08/25/2025, 11:44 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Locations 3950 Schelden Circle, Bethlehem, PA, 18017, US

Work Experience

1. Relevant working experince in the renowed Generic companies for years.

Education

Post Graduation in Pharmacy

Graduation in Pharmaceutical Technology or Chemical Engineering

Competencies

Developing Talent

Innovation & Creativity

Result Orientation

Strategic Agility

Process Excellence

Customer Centricity

Collaboration

Stakeholder Management