423 Counter Staff jobs in India

Fine Bridal Diamond and Polki jewelry

Role Description

This is a full-time, on-site role based in Jaipur for a Jewellery - Counter Sales position at SHREE JEE JEWELLERS. The Counter Salesperson will be responsible for assisting customers in selecting and purchasing jewelry, providing excellent customer service, and ensuring a positive shopping experience. Additional tasks include maintaining a clean and organized counter area, managing inventory, and staying up-to-date with the latest trends in jewelry and fashion. The role may also involve providing training to new team members on product knowledge and sales techniques.

Qualifications

• Customer Service and Training skills
• Knowledge of Jewelry Design and Fashion Jewelry trends
• Experience in Polishing and maintaining jewelry
• Strong communication and interpersonal skills
• Attention to detail and organizational skills
• Prior experience in the jewelry industry is a plus
• High school diploma or equivalent

We are seeking a dynamic Program manager with technical acumen to lead our Counter drone team , with focus on the technical planning, execution and integration of sub systems of Counter drone system. You will play a key role in developing, integrating and managing the full product life cycle from testing, deployment and custom delivery.

Location - Hyderabad

Roles and Responsibilities :

• Leading development of advanced counter-drone solutions with hands-on technical guidance.
• Driving project planning, roadmaps, and subsystem integration.
• Collaborating with defense agencies, customers, and suppliers.
• Coordinating cross-functional teams across hardware, software, and QA.
• Managing technical risks and resolving development challenges.
• Overseeing system validation, field testing, and performance evaluation.
• Ensuring compliance with ITAR, cybersecurity, and defense acquisition standards.
• Delivering clear technical documentation and progress reports to stakeholders .

Qualifications :

• BE/B.Tech / Master's –Electronics/ Electrical/ Aerospace (Top 50 in NIRF)
• PMP or similar project management certification

• 12–15 years of experience in technical program management, systems engineering, and product development in the defense and aerospace industry.
• Proven leadership of cross-functional engineering teams managing complex, technically challenging projects.
• Hands-on experience in developing and integrating advanced defense systems, with a focus on counter-UAV and counter-drone technologies.
• Strong background in systems integration, hardware development, and adherence to defense industry standards.
• In-depth knowledge of defense acquisition procedures (DAP 2020).
• Excellent problem-solving skills with meticulous attention to detail.
• Outstanding verbal and written communication skills; adept at conveying technical concepts to non-technical stakeholders and executives.
• Practical experience with unmanned aerial systems (UAS) and counter-drone systems.
• Demonstrated success in leading teams for the development and integration of radar and electronic warfare (EW) systems.
• Technical expertise in radar, RF systems, sensor fusion, AI/ML applications in defense, and autonomous systems.
• Familiarity with software development, firmware, and embedded systems.
• Applied experience in AI/ML for defense and security applications.
• Knowledge of software-defined radios (SDR), signal intelligence (SIGINT), and other advanced defense technologies.
• Proficient in Agile methodologies and tools such as Jira, Confluence, and MS Project for managing technical projects.

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Work you’ll do

In our team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll:

• Develop and validate risk measurement models for credit, market and liquidity risk
• Build frameworks to ensure regulatory compliance (Basel, LIBOR transition, Risk Based Supervision, IFRS9, IFRS17 etc.)
• Implement regulatory change programs
• Design and implement capital management strategies and tools
• Develop and validate risk measurement models for credit risk management covering:
• Credit rating / scoring methodologies
• Basel IRB models (PD, LGD, EAD etc.)
• Stress Testing/CCAR models
• IFRS9/USGAAP Impairment models

Skills

• Strong knowledge of Market Risk Concepts and metrics (VaR/Value at Risk, Risk Sensitivities, FRTB, IRRB and Market Risk Quant)
• Basel, SAS, Reg Reporting and System implementation.
• Process improvisation using VBA/R/Python
• Stakeholder management and Query handling
• Knowledge of risk management strategies – including derivative (Futers/Forwards, Options, Swaps)
• Stress testing and Scenario Analysis
• Valuation and Independent Price Verification
• Knowledge on Regulatory banking risk management guidelines, risk management practices
• Understanding of market risk infrastructure (Market Risk/Model Risk), Knowledge of SQL, R, Python, VBA etc.
• Academic qualifications – Post graduate degree with CFA/FRM preferable; or qualified CFA/FRM with a Graduate Degree

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report .

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.

Looking for only Female Candidates.

Qualifications and Skills:

• Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
• Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
• Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
• Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
• Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
• Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
• Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.

Roles and Responsibilities:

• Act as the primary point of contact for customer inquiries and provide timely and accurate information.
• Coordinate with internal teams to ensure effective resolution of client issues and concerns.
• Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
• Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
• Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
• Collaborate with team members to develop and refine best practices for delivering superior customer service.
• Stay updated with industry trends and emerging customer service tools to enhance service delivery.

Job Title: International Voice Process Executive

Location: Noida (Work from Office)

Shift Timing: Night Shift (No cab facility)

Salary: 40,000 45,000/month (CTC)

Job Description:

We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.

Key Responsibilities:

Handle outbound and inbound calls for international clients

Resolve customer queries efficiently and professionally

Maintain accurate call records and customer information

Achieve performance targets as per process requirements

Candidate Requirements:

Excellent verbal communication skills in English

Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)

Willingness to work night shifts

Immediate joiners preferred

Contact Details:

Interested candidates can directly connect via:

Name: Meenakshi Garg

Mobile:

Email:

Perks & Benefits:

Attractive incentive structure

Professional growth opportunities

International process exposure

Note: This is a work-from-office opportunity only. No cab facility available.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Company Overview

BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com .

Job Overview

Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.

Qualifications and Skills

• Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
• Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
• Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
• Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
• Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
• Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
• Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
• Basic proficiency in using computer applications and customer relationship management software helps streamline operations.

Roles and Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
• Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives.
• Maintain thorough and accurate customer service records in the ticketing systems.
• Collaborate with team members and other departments to resolve complex customer issues.
• Continuously improve through feedback and actively participate in training and development programs.
• Contribute to customer retention efforts by providing exceptional service and follow-up.
• Assist in maintaining up-to-date product information and resources to enhance customer interactions.
• Stay informed about company products, services, and policies to better serve customers.

Call or WhatsApp Me on

As a B2B Customer Relationship Executive, you will be responsible for

managing and enhancing relationships with business clients. Your role

is pivotal in ensuring client satisfaction, retention, and growth through

effective communication, problem-solving, and strategic account

management. You will serve as a liaison between the company and its

business customers, understanding their needs and delivering solutions

that align with their goals and objectives.

Roles & Responsibilities

- Good Command in telephonic Communication with Fluent English and a, customer service experience.

- To look after the whole gamut of CRM function.

- Developing harmonious relation with customers.

- Acts as a single point of contact for clients right from design confirmation until handing over.

- Handling Customer Interaction via e-mails, phone calls.

- Maintaining the track sheet. Updating the project status on a regular basis

- Implementation of the process laid down for dealing with clients, ensuring timely response to all their queries in a transparent manner.

- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.

Education and Experience

- The candidate should possess excellent verbal and written communication skills.

- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.

- Experience required Minimum 6month

- Experience in Customer service handling Inbound calls

- Good knowledge of basic computer applications

- She must be well versed in Phone collections , retention and Escalation Handling.

- Candidate having good communication in English and presentable personality is

Preferred only Female

Language - Need only Malayalam