803 Crisis Management jobs in India
Senior Manager, Business Continuity & Crisis Management
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About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
We are seeking a highly skilled and motivated Senior Manager BCP/DR to lead and manage our Business Continuity Planning (BCP) and Disaster Recovery(DR) program while also serving as a hands-on individual contributor. This role is critical to ensuring the organization’s resilience against disruptions, including natural disasters, cyberattacks, and operational failures. The successful candidate will drive the BCP program by developing strategies, policies, and plans, while also executing key tasks such as risk assessments, testing, and recovery operations. This position requires a blend of strategic vision, technical expertise, and operational execution to safeguard our business operations and IT systems.
Responsibilities & Deliverables:
Program Leadership (BCP/DR Program Driver):
- Develop and Maintain BCP/DR Strategies: Lead the design, implementation, and continuous improvement of the organization’s BCP and DR strategies, ensuring alignment with industry standards (e.g., ISO 22301, NIST 800-34) and regulatory requirements (e.g., GDPR, DPDP Act for India-based operations).
- Policy and Governance: Create and update BCP/DR policies, procedures, and frameworks to ensure comprehensive coverage of all critical business functions and IT systems.
- Stakeholder Collaboration: Work closely with cross-functional teams (e.g., IT, security, operations, HR, finance, Legal) to identify critical processes, dependencies,and recovery priorities, fostering a culture of resilience across the organization.
- Training and Awareness: Develop and deliver BCP/DR training programs for employees, ensuring all staff are prepared to respond to disruptions effectively.
- Program Reporting: Provide regular updates to senior leadership on the status of the BCP/DR program, including risk assessments, test results, and improvement plans.
- Vendor Coordination: Manage relationships with third-party vendors (e.g., cloud providers like AWS, DRaaS providers) to ensure external dependencies are accounted for in BCP/DR plans.
Individual Contributor (Hands-On Execution)
- Risk Assessments and Business Impact Analysis (BIA): Conduct detailed risk assessments and BIAs to identify vulnerabilities, assess the impact of potential disruptions, and prioritize recovery efforts for critical systems (e.g., NetBanking platforms, AWS-based applications).
- DR Plan Development and Testing: Create and maintain detailed DR plans for IT systems, including recovery procedures for servers, databases, and applications. Execute regular DR tests (e.g., tabletop exercises, failover simulations) to validate recovery capabilities.
- Incident Response Support: Act as a key responder during incidents, coordinating recovery efforts and ensuring minimal downtime for critical systems. This includes hands-on execution of recovery tasks, such as restoring backups or failing over to secondary sites.
- System Hardening: Collaborate with IT, Legal and security teams to implement resilience measures, such as configuring high-availability architectures (e.g., AWS multi-region setups) and securing identity management systems (e.g., using SCIM for user provisioning).
- Documentation and Compliance: Maintain detailed documentation of BCP/DR plans, test results, and incident response activities, ensuring compliance with audit requirements and regulatory standards.
- Tooling and Automation: Leverage tools like GitLab to manage BCP/DR documentation and scripts, implementing pre-commit checks to ensure code quality for automated recovery scripts. Use automation tools (e.g., Ansible, Terraform) to streamline DR processes.
Qualifications:
Education:
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. A master’s degree or certifications like CBCP (Certified Business Continuity Professional), DRCS (Disaster Recovery Certified Specialist), or CISM (Certified Information Security Manager) are preferred.
Experience:
- 10+ years of experience in business continuity planning, disaster recovery, or IT operations, with at least 2 years in a leadership or program management role. Proven track record of developing and implementing BCP/DR programs in a complex, technology-driven environment (e.g., banking, fintech, or cloud-based organizations like HDFC Bank or AWS environments).
- Hands-on experience with DR testing, incident response, and recovery operations for IT systems.
Technical Skills:
- Strong understanding of IT infrastructure, including cloud platforms (e.g., AWS, Azure), virtualization (e.g., VMware), and networking.
- Familiarity with identity management protocols like SCIM to ensure secure user provisioning during recovery scenarios.
- Experience with CI/CD tools like GitLab for managing DR scripts and documentation, including setting up pre-commit checks to maintain code quality.
- Knowledge of backup and recovery tools (e.g., Veeam, AWS Backup) and high-availability architectures.
Business Continuity Planning and Crisis Management
Posted today
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Role Infrastructure Security and Cloud Business Continuity & Crisis Manager
10-15 Years of experience with Business Continuity and Crisis management experience and skills.
Summary -
Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.
Job Tasks
Develop disaster recovery plans for physical locations with critical assets such as data centers.
Develop contingency plans to deal with organizational emergencies.
Test documented disaster recovery strategies and plans.
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
Assess risks to business operations.
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
Develop contingency plans to deal with organizational emergencies.
Review existing disaster recovery, crisis management, or business continuity plans.
Develop contingency plans to deal with organizational emergencies.
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
Interpret government regulations and applicable codes to ensure compliance.
Evaluate applicable laws and regulations to determine impact on organizational activities.
Conduct or oversee contingency plan integration and operation.
Develop contingency plans to deal with organizational emergencies.
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
Prepare research reports.
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
Identify strategic business investment opportunities.
Create business continuity and disaster recovery budgets.
Analyze budgetary or accounting data.
Create or administer training and awareness presentations or materials.
Develop training materials.
Train personnel in organizational or compliance procedures.
Maintain and update organization information technology applications and network systems blueprints.
Maintain data in information systems or databases.
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure.
Gather organizational performance information.
Oversee business processes.
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
Monitor organizational compliance with regulations.
Advise others on analytical techniques.
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
Assess risks to business operations.
Analyze business or financial data.
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
Develop business or financial information systems.
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
Prepare operational reports.
Create scenarios to re-establish operations from various types of business disruptions.
Apply mathematical models of financial or business conditions.
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
Update professional knowledge.
Identify individual or transaction targets to direct intelligence collection.
Investigate legal issues.
Business Continuity Planning and Crisis Management
Posted 27 days ago
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Job Description
Role Infrastructure Security and Cloud Business Continuity & Crisis Manager
10-15 Years of experience with Business Continuity and Crisis management experience and skills.
Summary -
Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.
Job Tasks
Develop disaster recovery plans for physical locations with critical assets such as data centers.
Develop contingency plans to deal with organizational emergencies.
Test documented disaster recovery strategies and plans.
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
Assess risks to business operations.
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
Develop contingency plans to deal with organizational emergencies.
Review existing disaster recovery, crisis management, or business continuity plans.
Develop contingency plans to deal with organizational emergencies.
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
Interpret government regulations and applicable codes to ensure compliance.
Evaluate applicable laws and regulations to determine impact on organizational activities.
Conduct or oversee contingency plan integration and operation.
Develop contingency plans to deal with organizational emergencies.
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
Prepare research reports.
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
Identify strategic business investment opportunities.
Create business continuity and disaster recovery budgets.
Analyze budgetary or accounting data.
Create or administer training and awareness presentations or materials.
Develop training materials.
Train personnel in organizational or compliance procedures.
Maintain and update organization information technology applications and network systems blueprints.
Maintain data in information systems or databases.
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure.
Gather organizational performance information.
Oversee business processes.
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
Monitor organizational compliance with regulations.
Advise others on analytical techniques.
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
Assess risks to business operations.
Analyze business or financial data.
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
Develop business or financial information systems.
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
Prepare operational reports.
Create scenarios to re-establish operations from various types of business disruptions.
Apply mathematical models of financial or business conditions.
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
Update professional knowledge.
Identify individual or transaction targets to direct intelligence collection.
Investigate legal issues.
Senior Manager - Crisis Management
Posted today
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Job Description
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Crisis Management
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Advanced Principal - Crisis Management
Posted today
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Job Description
Description
Your Team
The Crisis Management Team is responsible for Incident and Crisis Management at Invesco and is a team that proactively prepares for different scenarios and incidents. The team is responsible for incident and crisis management, playbook creation and maintenance, the test and exercise program.
Your Role
The Advanced Principal role is responsible for Crisis Management in the APAC region and the broader global family. This role reports to the Senior Manager Crisis Management, supporting and managing Invesco’s Crisis Management and Test and Exercise program. The role will collaborate with multiple teams across the organization and will engage with executives and senior business stakeholders to facilitate and lead the coordination of response activities during business continuity disruptive events. You will also assist with or lead test and exercise activities.
You Will Be Responsible For:
The Experience You Bring:
Proven extensive experience in Crisis and Emergency Response Management, Business Continuity, IT Disaster Recovery or IT or Cyber Incident Response. Experience in Crisis Response, plan and playbook creation and running tests and exercises
General Role Profile
• Recognized as an expert within the Firm and requires in-depth and/or breadth of expertise in Crisis Management and broad knowledge of incident and crisis management as well as Operational Resilience and Risk.
• Can lead incident and crisis response efforts regionally and/or globally, with the ability to coordinate response groups and communicate and work with senior management.
• Ability to manage high pressured stressful scenarios. Execution of managing to multiple deadlines, excellent time management skills and calm and effective demeanor in high stress scenarios.
Knowledge
• Strong skill sets in in SharePoint, MS Teams, PowerPoint and the rest of the office suite is required. Power BI, ServiceNow, CL360 or other Crisis Management tools experience is a plus.
• Requires in-depth and/or breadth of expertise in Crisis Management, Technology Major Incidents, Business Continuity and Operational Resilience to convert knowledge to authoritative advice
Business Acumen
• A relationship builder who works successfully with a wide variety of internal and external partners in a diverse, global, and matrixed arena. Strong executive presence and ability to manage high pressured situations.
• Critical and forward thinker capable of analyzing sophisticated situations and delivering innovative solutions
• Intellectual agility – the ability to learn and act on new information quickly and efficiently.
• Entrepreneurial mindset and comfortable working independently and driving own initiatives.
• Must be able to work effectively in a team environment. Comfortable with giving and receiving feedback.
Impact
• Execution focused driving to highly valued results at pace and demonstrating sense of urgency when required.
• Develops methods and techniques for obtaining solutions.
Possesses attention to detail with excellent follow-through
Leadership
• Leads the Crisis Management programme in region and contributes to the global programme.
• Develops the strategy for program or project execution and actively manages its deployment
Influence and Partnership
• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, in areas related to Crisis Management and testing and exercises.
• Negotiates with and influences key stakeholders internally and externally within Crisis Management and Testing and Exercises.
Full Time / Part Time
Full timeWorker Type
EmployeeJob Exempt (Yes / No)
YesWorkplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What’s in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:
In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco:
About our Culture:
About our D&I policy:
About our CR program:
Apply for the role @ Invesco Careers :
Senior Communications Specialist, Crisis Management
Posted today
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Job Description
Responsibilities:
- Develop and execute comprehensive crisis communication plans and protocols.
- Serve as a key point of contact during crisis situations, coordinating internal and external communications.
- Draft and disseminate crisis-related statements, press releases, social media updates, and internal communications.
- Monitor media coverage and social media sentiment during crises, providing real-time analysis and recommendations.
- Advise senior leadership on communication strategies and messaging during critical events.
- Build and maintain strong relationships with media contacts, industry influencers, and relevant stakeholders.
- Conduct post-crisis reviews and recommend improvements to communication strategies and processes.
- Collaborate with legal, security, and other departments to ensure alignment of messaging.
- Manage the organization's reputation through proactive and reactive communication efforts.
- Develop training materials and conduct simulations for crisis communication preparedness.
- Stay abreast of evolving communication technologies and best practices in crisis management.
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. A Master's degree is preferred.
- Minimum of 7 years of experience in corporate communications, public relations, or media relations, with a significant focus on crisis communication and management.
- Demonstrated experience in developing and executing successful crisis communication plans.
- Excellent written and verbal communication skills, with the ability to craft clear, concise, and impactful messages under pressure.
- Proven ability to think strategically and act decisively in fast-paced, high-stakes environments.
- Strong media relations skills and an understanding of media dynamics.
- Proficiency in social media monitoring and management tools.
- Ability to work independently and effectively as part of a remote team.
- Excellent judgment and decision-making capabilities.
- Experience in developing communication strategies for diverse audiences.
- Discretion and the ability to handle sensitive information with confidentiality.
Senior Communications Specialist - Crisis Management
Posted 1 day ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive communication strategies to enhance brand reputation and public perception.
- Craft compelling press releases, media advisories, and other communication materials for various platforms.
- Build and maintain strong relationships with media contacts, influencers, and key stakeholders.
- Monitor media coverage and public sentiment, providing timely analysis and recommendations.
- Lead the development and implementation of crisis communication plans, acting as a primary spokesperson when required.
- Manage internal communications to ensure all employees are informed and aligned with company objectives.
- Organize and manage press conferences, media briefings, and other public events.
- Collaborate with cross-functional teams, including legal, marketing, and executive leadership, on communication initiatives.
- Identify potential communication risks and develop proactive strategies to mitigate them.
- Analyze the effectiveness of communication campaigns and report on key metrics.
- Stay abreast of industry trends and best practices in public relations and media relations.
- Ensure all communications align with brand messaging and corporate guidelines.
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of experience in a communications or PR role, with a significant focus on crisis management.
- Demonstrated success in developing and executing successful media relations campaigns.
- Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.
- Proven ability to think critically and strategically under pressure in crisis situations.
- Strong understanding of media landscape and experience working with journalists and media outlets.
- Excellent interpersonal skills and the ability to build rapport with diverse individuals and groups.
- Proficiency in using media monitoring tools and social media management platforms.
- Experience in speechwriting and acting as a company spokesperson is highly desirable.
- Ability to manage multiple projects simultaneously and meet tight deadlines in the **Thiruvananthapuram, Kerala, IN** region.
- High level of integrity and discretion when handling sensitive information.
- A portfolio of previous work, including press releases and crisis communication plans, may be requested.
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Senior Communications Specialist, Crisis Management
Posted 2 days ago
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Responsibilities:
- Develop, implement, and manage comprehensive crisis communication plans and strategies.
- Craft clear, concise, and impactful messaging for various stakeholders, including media, public, donors, and internal teams, during crises.
- Monitor media coverage and social media channels for emerging issues and reputational risks.
- Serve as a spokesperson or support designated spokespersons during critical events.
- Build and maintain strong relationships with media outlets and key influencers.
- Create and disseminate press releases, statements, social media updates, and other communication materials.
- Provide strategic counsel to leadership on communication-related matters during crises.
- Manage the organization's online presence and ensure consistent brand messaging.
- Conduct post-crisis analysis and debriefings to identify lessons learned and improve future responses.
- Develop and deliver communication training for staff and volunteers.
- Oversee the production of communication collateral, including articles, reports, and videos.
- Ensure all communications align with the organization's mission and values.
- Bachelor's or Master's degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 6 years of experience in communications, public relations, or media relations, with a significant focus on crisis communications.
- Proven ability to develop and execute effective crisis communication strategies.
- Exceptional writing, editing, and storytelling skills, with a portfolio showcasing strong work.
- Experience in media relations, including managing press conferences and interviews.
- Proficiency in social media management and monitoring tools.
- Ability to remain calm, composed, and decisive under pressure.
- Excellent interpersonal skills and the ability to work effectively with diverse teams in a remote setting.
- Strong strategic thinking and problem-solving abilities.
- Knowledge of international development or non-profit sector is a plus.
Senior Communications Manager - Crisis Management
Posted 7 days ago
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Job Description
Senior Communications Specialist, Crisis Management
Posted 7 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute comprehensive crisis communication strategies and protocols.
- Serve as a primary point of contact for media inquiries during crisis situations, managing relationships with journalists and external stakeholders.
- Craft compelling press releases, statements, social media updates, and internal communications for various crisis scenarios.
- Monitor media coverage and social media sentiment, providing timely analysis and recommendations to leadership.
- Collaborate with legal, security, and executive teams to ensure all communications are accurate, aligned, and legally sound.
- Train and advise spokespersons on effective communication techniques during sensitive situations.
- Prepare comprehensive post-crisis reports, analyzing communication effectiveness and identifying areas for improvement.
- Maintain an up-to-date database of media contacts, influencers, and key stakeholder lists.
- Manage the organization's crisis communication toolkit and resources.
- Contribute to the development of company-wide communication policies and best practices.
Qualifications:
- Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field. Master's degree is a plus.
- Minimum of 6 years of experience in communications, with a significant focus on crisis communication, public affairs, or media relations.
- Demonstrated experience in managing high-stakes communication during incidents or emergencies.
- Exceptional writing, editing, and verbal communication skills, with the ability to adapt tone and style for different audiences and situations.
- Strong understanding of traditional and digital media landscapes, including social media platforms.
- Proven ability to remain calm, think critically, and make sound decisions under pressure.
- Excellent organizational and project management skills, with the ability to manage multiple priorities simultaneously.
- Experience working in a remote or distributed team environment is essential.
- Knowledge of (mention relevant industry, e.g., technology, finance, healthcare) is advantageous.
This role offers an exciting opportunity to play a vital role in safeguarding the reputation and operational integrity of our client. If you are a strategic thinker with a passion for clear and impactful communication in challenging times, we encourage you to apply. The job is located in Vadodara, Gujarat, IN , but is fully remote.