1,405 Crm jobs in India
Customer Relationship Management (CRM)
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Company Overview
Isoftronics is a specialized IT service provider headquartered in Chennai, part of the IT Services and IT Consulting industry. With a team of 11-50 employees, Isoftronics offers IT services, including the delivery and management of technology solutions and consulting services to help organizations optimize their technology use. For more information, visit our website .
Job Overview
We are seeking a Customer Relationship Management (CRM) Specialist to join our team at Isoftronics, located in Chennai. This is a full-time position suitable for freshers. The role involves developing and managing CRM systems to support company growth and ensure customer satisfaction. Candidates will have the opportunity to work with various CRM platforms.
Qualifications and Skills
- Proficient in using Salesforce, with a deep understanding of its CRM functionalities (Mandatory skill).
- Hands-on experience with HubSpot for managing sales and marketing operations (Mandatory skill).
- Ability to perform customer segmentation to target specific customer groups effectively (Mandatory skill).
- Familiar with Microsoft Dynamics 365 to manage customer interactions and data.
- Experienced in Zoho CRM for maintaining sales workflows and customer databases.
- Skilled in analytics and reporting to provide insights on customer engagement and sales performance.
- Competent in lead management to ensure efficient handling and nurturing of potential clients.
- Experience with CRM data migration to securely and accurately move customer information between systems.
Roles and Responsibilities
- Develop and implement CRM strategies to enhance customer satisfaction and retention.
- Manage CRM software to streamline business processes and support sales teams.
- Analyze customer data to provide actionable insights for sales and marketing initiatives.
- Ensure accurate data migration and integration across different CRM platforms.
- Conduct regular updates and maintenance of the CRM systems to ensure smooth operations.
- Collaborate with IT teams to customize CRM tools to better fit business needs.
- Provide training and support to team members on CRM functionalities and best practices.
- Monitor and troubleshoot CRM-related issues to maintain the performance and reliability of the systems.
CRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence toCustomer Relationship Management (CRM)
Posted today
Job Viewed
Job Description
Responsibilities
- Communicate with customers : Respond to inquiries, provide information, and resolve issues
- Analyze customer data : Identify patterns and insights to improve customer experience
- Develop strategies : Create plans to meet customer needs and expectations
- Collaborate with other departments : Work with sales, marketing, and customer service to improve customer experience
- Manage customer accounts : Manage high-profile accounts and partnerships
- Manage customer communications : Use emails, newsletters, and social media to keep customers informed
- Promote the company : Participate in events and trade fairs to promote products and services
- Train staff : Help staff improve service and meet customer needs
- Develo
CRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence toCRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence toCustomer Relationship Management (CRM)
Posted today
Job Viewed
Job Description
A H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.
- Act as the primary point of contact for existing and new clients, ensuring timely and professional communication.
- Manage and maintain client relationships by addressing queries, providing information, and resolving issues promptly.
- Prepare and maintain accurate records of client communications, contracts, and support requests.
- Handle client onboarding and ensure a smooth transition and training as required.
- Coordinate with internal departments (sales, accounts, logistics) to ensure timely delivery and resolution of client concerns.
- Generate and manage client billing, invoices, and payment follow-ups.
- Create and analyze reports using MS Excel for client accounts, billing status, and service efficiency.
- Assist in the development and implementation of CRM strategies to improve customer retention and satisfaction.
Must have experience in any Industry - E-commerce / Logistics
CRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence toBe The First To Know
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CRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence toCustomer Relationship Management (CRM)
Posted today
Job Viewed
Job Description
Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.
Key Responsibilities:
Maintain and manage booking data with accuracy and efficiency.
Engage with clients through professional communication, congratulating them on their property bookings.
Coordinate and schedule site visits, ensuring a seamless and personalized experience.
Facilitate client visits by providing welcome kits/hampers and addressing their queries.
Cultivate strong client relationships by offering consistent post-sales support.
Solicit referrals from satisfied clients to generate new business opportunities.
Ensure timely resolution of client concerns by liaising with internal teams.
CRM (Customer Relationship Management)
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence to