2,391 Crm Implementation jobs in India
CRM Implementation Manager
Posted today
Job Viewed
Job Description
Company Overview
Career Craft Consultants India Pvt Ltd, headquartered in Gujarat, is a prominent player in the education industry. With a robust workforce of 200+ employees, the company is dedicated to providing top-notch consultancy services across various domains. Known for its commitment to excellence, Career Craft Consultants fosters an environment conducive to professional growth and development.
Job Overview
We are seeking a dedicated and skilled CRM Implementation Manager to join our team in Vadodara. This full-time, mid-level position requires a professional adept at managing CRM implementation projects, aimed at enhancing our operational efficiency and customer relationship management. You will play a critical role in deploying CRM systems while ensuring seamless integration and user acceptance.
Qualifications and Skills
- Proven experience in crm implementation with a track record of successful deployments (Mandatory skill).
- Expertise in report preparation to aid decision-making and strategic planning (Mandatory skill).
- Adept at conducting comprehensive user training sessions to ensure efficient system usage (Mandatory skill).
- Ability to map current business processes with corresponding CRM features for optimized performance.
- Skilled in data migration, ensuring accurate and secure transfer of existing data to the new CRM system.
- Experience in system integration to enable smooth interaction between CRM and other business systems.
- Familiarity with crm/erp systems, understanding their configurations and customizations.
- Proficient in api integration to enhance the CRM's functionality with third-party applications.
Roles and Responsibilities
- Collaborate with stakeholders to gather and analyze requirements, translating them into effective CRM solutions.
- Lead CRM implementation projects, managing timelines, resources, and deliverables to ensure successful deployment.
- Prepare detailed reports post-implementation to assess the achievement of project objectives and identify areas for improvement.
- Conduct training sessions for end-users, providing guidance on system capabilities and best practices.
- Facilitate seamless data migration by validating data integrity between legacy systems and the CRM platform.
- Ensure comprehensive system integration by coordinating efforts with IT teams to connect CRM with other business applications.
- Continuously monitor and optimize CRM system performance, implementing necessary updates and enhancements.
- Provide ongoing support and troubleshooting assistance to users to maintain high levels of customer satisfaction.
CRM Implementation Lead
Posted today
Job Viewed
Job Description
This role is for one of Weekday's clients
Min Experience: 7 years
Location: Bengaluru
JobType: full-time
Overview: DealCloud is a deal pipeline and management platform that enables portfolio managers to make faster, smarter decisions throughout the entire deal and client lifecycle.
We're looking for an Implementation Lead with strong data pipeline and backend experience to join our Business Applications Implementation team. This role focuses on DealCloud and its integration with Snowflake in the near term but will include other business applications in the future. The ideal candidate is hands-on, independent, and experienced in creating CRM object/dashboards/reports, implementing workflows and maintaining high standards of data fidelity.
Primary Responsibilities:
- Work on creating and modifying existing objects / dashboards / reports using vendor tools, primarily DealCloud.
- Build and implement workflows in collaboration with business users.
- Configure system settings and perform unit, integration, and acceptance testing.
- Build custom reports, forms, fields, and relationships to support specific business processes (e.g., pipeline management, fundraising, investor relations, etc.).
- Integrate CRM platforms with other systems using APIs, webhooks, and custom scripts (when applicable).
- Build data models and perform investment data reporting.
- Implement data governance and quality standards.
- Oversee the onboarding / offboarding of users while maintaining close attention to the right permission settings.
- Collaborate with investment teams and other to gather requirements.
- Troubleshoot issues, provide ongoing support, and implement enhancements based on user feedback.
Stakeholder Engagement & Communication
- Serve as the primary point of contact for the platform(s).
- Build strong relationships with internal teams, clients, and tech partners.
- Communicate project status, risks, and issues to senior management and stakeholders.
Qualifications:
- 7+ years of experience with CRM or deal management platform implementation , administration, or development, using tools such as DealCloud, Salesforce, or Workday. DealCloud experience is strongly preferred, but not required.
- Strong understanding of CRM systems, deal workflows, and data modeling.
- Proficiency in configuring forms, workflows, dashboards, and roles within CRM platforms.
- Experience with data migration, ETL processes, and integration tools.
- Excellent communication skills. Client-facing experience preferred
- Strong attention to detail and a problem-solving mindset.
- Familiarity with tools like Microsoft Office Suite, Power BI, Tableau, Excel VBA, SQL, or third-party integration platforms.
Skills Required
CRM implementation
CRM Implementation Associate
Posted today
Job Viewed
Job Description
Eduabroadcrm is a product of milestones. It is an ultra-customized CRM for educational consultants. It is used by Study Abroad Consultants, Immigration Consultants, IELTS training institutes, and educational institutions to streamline their Leads and Admission process.
Currently, we are having 2 openings for an Enterprise CRM sales Manager in Bangalore, Koramangala Office.
- CRM implementation associate is responsible for assisting in the implementation and customization of a CRM system for an organization.
- They work closely with the sales, marketing, and customer service teams to ensure the system meets the needs of the business and its customers.
- Assessing the organization's current CRM needs and identifying areas for improvement
- Configuring and customizing the CRM system to meet the organization's specific requirements
- Training users on the new system and providing ongoing support and maintenance
- Collaborating with different departments to ensure the CRM system is integrated with other business systems and processes
- Collecting and analyzing data to measure the effectiveness of the CRM system and make recommendations for improvements.
**Skills required**:
- Require a combination of technical and business skills.
- Strong understanding of CRM systems and software, including experience with specific platforms such as Salesforce, Zoho or any other CRM
- Experience with data management and analysis, including the ability to work with large sets of data and generate reports
- Strong project management skills, including the ability to plan, execute, and deliver projects on time and within budget
- Strong communication and collaboration skills, including the ability to work with cross-functional teams and effectively communicate with stakeholders at all levels of the organization
- Strong problem-solving skills, including the ability to analyze data and recommend solutions
- Strong understanding of business processes and the ability to design and implement solutions that support these processes.
- Strong analytical skills.
- It's also important to note that CRM implementation associates should be able to adapt to the changing market trends and technology.
**Salary**: ₹300,000.00 - ₹400,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Ability to commute/relocate:
- Koramangala, Bengaluru - 560095, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- This is a Work from Office Job. Do you currently reside in Bangalore?
- We must fill this position immediately, can you join Immediately ?
- Are you currently serving notice period ?
- How many days of notice period do you have ?
**Education**:
- Bachelor's (required)
**Experience**:
- CRM configuration and implementation: 3 years (required)
**Language**:
- English (required)
CRM Implementation Manager
Posted 5 days ago
Job Viewed
Job Description
Company Overview
Career Craft Consultants India Pvt Ltd, headquartered in Gujarat, is a prominent player in the education industry. With a robust workforce of 200+ employees, the company is dedicated to providing top-notch consultancy services across various domains. Known for its commitment to excellence, Career Craft Consultants fosters an environment conducive to professional growth and development.
Job Overview
We are seeking a dedicated and skilled CRM Implementation Manager to join our team in Vadodara. This full-time, mid-level position requires a professional adept at managing CRM implementation projects, aimed at enhancing our operational efficiency and customer relationship management. You will play a critical role in deploying CRM systems while ensuring seamless integration and user acceptance.
Qualifications and Skills
- Proven experience in crm implementation with a track record of successful deployments (Mandatory skill).
- Expertise in report preparation to aid decision-making and strategic planning (Mandatory skill).
- Adept at conducting comprehensive user training sessions to ensure efficient system usage (Mandatory skill).
- Ability to map current business processes with corresponding CRM features for optimized performance.
- Skilled in data migration, ensuring accurate and secure transfer of existing data to the new CRM system.
- Experience in system integration to enable smooth interaction between CRM and other business systems.
- Familiarity with crm/erp systems, understanding their configurations and customizations.
- Proficient in api integration to enhance the CRM's functionality with third-party applications.
Roles and Responsibilities
- Collaborate with stakeholders to gather and analyze requirements, translating them into effective CRM solutions.
- Lead CRM implementation projects, managing timelines, resources, and deliverables to ensure successful deployment.
- Prepare detailed reports post-implementation to assess the achievement of project objectives and identify areas for improvement.
- Conduct training sessions for end-users, providing guidance on system capabilities and best practices.
- Facilitate seamless data migration by validating data integrity between legacy systems and the CRM platform.
- Ensure comprehensive system integration by coordinating efforts with IT teams to connect CRM with other business applications.
- Continuously monitor and optimize CRM system performance, implementing necessary updates and enhancements.
- Provide ongoing support and troubleshooting assistance to users to maintain high levels of customer satisfaction.
Sr CRM Implementation Consultant
Posted today
Job Viewed
Job Description
•Solve technical and non-technical problems throughout the life of the project
•Mentor staff in applying project management controls
•Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost
Identify, manage and monitor completion of deliverables throughout the project lifecycle
•Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
•Facilitate decision-making that is required for progress on the project
Author and facilitate strategic documents such as Project Charters, Education, and Communication plans, detailed project plans, and present project updates to business owners
•Author and facilitate project implementation documentation such as implementation toolkits and migration schedules
•Provide management of staff to assure the quality of work and integration of team members work
•Lead project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management
•Proactively identify and manage risks, issues, cross-project dependencies, and report on project status within the published schedule
Candidate must have :
•Experience with Planview and Microsoft Project preferred
•Minimum of 5 years of experience with managing multiple projects (CRM, ERP) to successful completion
•PMP certification is required, might be open to considering a CSM or Salesforce certification instead.
•Bachelor's Degree in Business Administration, MIS, or other comparable Bachelor's Degree
Sr CRM Implementation Developer
Posted today
Job Viewed
Job Description
•Solve technical and non-technical problems throughout the life of the project
•Mentor staff in applying project management controls
•Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost
Identify, manage and monitor completion of deliverables throughout the project lifecycle
•Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
•Facilitate decision-making that is required for progress on the project
Author and facilitate strategic documents such as Project Charters, Education, and Communication plans, detailed project plans, and present project updates to business owners
•Author and facilitate project implementation documentation such as implementation toolkits and migration schedules
•Provide management of staff to assure the quality of work and integration of team members work
•Lead project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management
•Proactively identify and manage risks, issues, cross-project dependencies, and report on project status within the published schedule
Candidate must have :
•Experience with Planview and Microsoft Project preferred
•Minimum of 5 years of experience with managing multiple projects (CRM, ERP) to successful completion
•PMP certification is required, might be open to considering a CSM or Salesforce certification instead.
•Bachelor's Degree in Business Administration, MIS, or other comparable Bachelor's Degree
Sr CRM Implementation Engineer
Posted today
Job Viewed
Job Description
•Solve technical and non-technical problems throughout the life of the project
•Mentor staff in applying project management controls
•Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost
Identify, manage and monitor completion of deliverables throughout the project lifecycle
•Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
•Facilitate decision-making that is required for progress on the project
Author and facilitate strategic documents such as Project Charters, Education, and Communication plans, detailed project plans, and present project updates to business owners
•Author and facilitate project implementation documentation such as implementation toolkits and migration schedules
•Provide management of staff to assure the quality of work and integration of team members work
•Lead project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management
•Proactively identify and manage risks, issues, cross-project dependencies, and report on project status within the published schedule
Candidate must have :
•Experience with Planview and Microsoft Project preferred
•Minimum of 5 years of experience with managing multiple projects (CRM, ERP) to successful completion
•PMP certification is required, might be open to considering a CSM or Salesforce certification instead.
•Bachelor's Degree in Business Administration, MIS, or other comparable Bachelor's Degree
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Salesforce CRM Implementation Engin...
Posted today
Job Viewed
Job Description
•Solve technical and non-technical problems throughout the life of the project
•Mentor staff in applying project management controls
•Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost
Identify, manage and monitor completion of deliverables throughout the project lifecycle
•Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
•Facilitate decision-making that is required for progress on the project
Author and facilitate strategic documents such as Project Charters, Education, and Communication plans, detailed project plans, and present project updates to business owners
•Author and facilitate project implementation documentation such as implementation toolkits and migration schedules
•Provide management of staff to assure the quality of work and integration of team members work
•Lead project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management
•Proactively identify and manage risks, issues, cross-project dependencies, and report on project status within the published schedule
Candidate must have :
•Experience with Planview and Microsoft Project preferred
•Minimum of 5 years of experience with managing multiple projects (CRM, ERP) to successful completion
•PMP certification is required, might be open to considering a CSM or Salesforce certification instead.
•Bachelor's Degree in Business Administration, MIS, or other comparable Bachelor's Degree
Technical Support Engineer - CRM Implementation
Posted today
Job Viewed
Job Description
Experience Required:
Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.
Key Responsibilities:
- Identifying customers' requirements and onboarding customers with our no-code software.
- Integration with 3rd party software using our no code API & Webhook builders
- Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features.
- Develop and sustain strong customer relationships to enhance satisfaction
- Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business
- Provided technical support and guidance on software features and functionalities.
- Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.
- Minimise the Churn ratio by providing high-quality customer support and experience
Preferred Skills
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple SaaS product lines and customer segments.
- Should be a proactive communicator
Qualifications:
- Bachelor's degree in IT, Computer Science.
- Strong logical reasoning skills with the attitude to get this done
- Basic understanding of any programming language
- Strong background in software project management.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple SaaS product lines and customer segments
- Should be a proactive communicator
Sr CRM Implementation Project Manag...
Posted today
Job Viewed
Job Description
•Solve technical and non-technical problems throughout the life of the project
•Mentor staff in applying project management controls
•Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost
Identify, manage and monitor completion of deliverables throughout the project lifecycle
•Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
•Facilitate decision-making that is required for progress on the project
Author and facilitate strategic documents such as Project Charters, Education, and Communication plans, detailed project plans, and present project updates to business owners
•Author and facilitate project implementation documentation such as implementation toolkits and migration schedules
•Provide management of staff to assure the quality of work and integration of team members work
•Lead project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management
•Proactively identify and manage risks, issues, cross-project dependencies, and report on project status within the published schedule
Candidate must have :
•Experience with Planview and Microsoft Project preferred
•Minimum of 5 years of experience with managing multiple projects (CRM, ERP) to successful completion
•PMP certification is required, might be open to considering a CSM or Salesforce certification instead.
•Bachelor's Degree in Business Administration, MIS, or other comparable Bachelors Degree