929 Crm Software jobs in India
Senior CRM Software Developer
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POSITION SUMMARY
Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.
At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.
As a CRM Development Lead, you will lead one of our agile CRM teams in building world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will work closely with the CRM Architect during the design and estimation of features and functionality on Salesforce and will be responsible for leading the team in their technical delivery of those changes.
This role requires extensive hands-on Salesforce development experience and experience leading agile development teams. You must also have excellent technical and functional skills to deliver a seamless client interaction while working effectively with cross-functional teams to meet business needs.
POSITION RESPONSIBILITIES
Percent of Time
Lead one of the agile development teams in their continued delivery of new features & functionality. 35%
Work with the CRM Architect to translate business requirements into well-architected solutions that best leverage the SF platform and products through configuration whenever possible 15%
Review & approve code from developers on your team, ensuring that they are following both Salesforce best practices and Zoetis design patterns.
10%
Participate in all aspects of the development workstream (story design, estimation, prioritization, testing, deployment, etc) 10%
Accurately estimate work effort and set a realistic schedule for development 10%
Create and maintain detailed technical documentation for features. 10%
Maintain effective business relations and rapport - delivering timely and relevant information with the ability to quickly identify and report problems and delays 5%
Perform knowledge transfer activities to relevant teams after delivery of new features 5%
ORGANIZATIONAL RELATIONSHIPS
Junior Developers, Senior Developers, Product Owners, Business Partners, Architect
Cross-Functional ZTD Teams (SAP, etc)
EDUCATION AND EXPERIENCE
• Bachelor’s degree in Computer Science or a related field
• 8+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, Apex data loader, and declarative platform tools (Lightning Flows, Process Builder, Lightning App Builder, etc.)
TECHNICAL SKILLS REQUIREMENTS
Basic Qualifications:
• Experience managing a team of developers in an agile DevOps delivery model.
• Extensive experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, and Front-End UI components
• Experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies.
• Strong knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle
• Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing
• Demonstrated in-depth knowledge in all “layers” of the solution stack (e.g., front-end, services, data)
• Strong working experience on Agile methodology and DevOps framework
• Ability to design and write APIs as well as develop solutions using REST Principles
• Demonstrated experience designing technical solutions against business requirements.
• Demonstrated experience in implementing multiple design patterns
• Demonstrated awareness of API Management Tools and Tool usage
• Ability to understand declarative limits of the platform and knowledge of where and how code should be developed
• Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS
• Experience building integrations with Salesforce.com leveraging Web Services development or experience with the Salesforce API (REST/SOAP/Metadata, etc.)
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• Strong written and verbal communication
• Deep understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities and AppExchange Solutions
Preferred Skills:
• Knowledge of Salesforce NetZero Cloud
• Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. Working knowledge of SAP and SFDC integration is strongly preferred.
• Experience developing for Salesforce Communities and CPQ
• Strong customer focus with a high tolerance for ambiguity and requirement changes
• Strong problem-solving mindset to ensure creative thinking for potential solutions
• Demonstratable technical thought leadership
• Demonstratable understanding of micro-service and enterprise design patterns
Preferred Credentials:
• Salesforce Platform App Builder Certification
• Salesforce Administrator Certification
• Salesforce Platform Developer I Certification
• Salesforce Platform Developer II Certification
• Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
• Salesforce Lightning Experience Specialist (Trailhead Super Badge)
PHYSICAL POSITION REQUIREMENTS
Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone)
Dynamics CRM Software Engineer
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About Our Client
Bupa is a leading international healthcare company, established in 1947. You may know us as Niva Bupa in India, but globally Bupa has over 80,000 employees, 50m customers and an ambition to reach 100m customers by 2027.
Job Description
The Successful Applicant
Customer Relationship
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**Education** -: ICWA/ CA Intern PGDBM/ MB in Marketing
**Responsibilities-**: Product Cost, Pricing, Quarterly reconciliation, Prepare price agreements for new customer, Follow-up with customers related to pending payments & provide invoice-wise data, Prepare quotation for new RFQ
**Mob no.
**Salary**: ₹600,000.00 - ₹700,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Flexible shift
Supplemental pay types:
- Yearly bonus
**Speak with the employer**
+91
Customer Relationship
Posted today
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- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
**Requirements**:
Good English communication skill
Polite
Min. 2 years' experience
Working experience in Ms. Excel
**Benefits**
- Performance Bonus
- Training & Development
- Paid Time Off
- Private Health Insurance
Dynamics CRM Senior Software Engineer
Posted today
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About Our Client
Bupa is a leading international healthcare company, established in 1947. You may know us as Niva Bupa in India, but globally Bupa has over 80,000 employees, 50m customers and an ambition to reach 100m customers by 2027.
Job Description
The Successful Applicant
Software CRM - Raipur
Posted today
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Experience
0 - 1 Years
No. of Openings
15
Education
B.C.A, B.Tech, M.C.A, M.Tech
Role
Software CRM Manager
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Raipur
Customer Relationship Executive
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Company Description
For the past 35 years, Nirmals has united eclectic home furnishing fabrics with expressions of romance, beauty, and vibrancy, transforming designs into extraordinary creations with limitless options.
We are a leading home furnishing brand, sourcing and customizing premium textiles globally. Our commitment to innovation and creativity ensures unique styles tailored to your needs.
Our manufacturing partners are predominantly European textile mills from Spain, France, Italy, the Netherlands, Austria, and Portugal, providing some of the most beautiful upholstery, soft furnishings, wallpapers, and other decorative Products.
Our designers constantly introduce new trends to match your aesthetics, making home decoration a never-ending journey of innovation and exploration.
With our additional brands, Dialogues by Nirmals and Maison by Nirmals, we continue to set the standard for luxury and creativity in home furnishings. Choose Nirmals for unparalleled quality, style, and personalized service.
Key Responsibilities:
- Greet and welcome customers as they arrive.
- Offer personalized assistance, ensuring customer needs are met promptly.
- Escort customers to the respective sections based on their needs and preferences.
- Answer inquiries about products, services, and showroom policies.
- Maintain a clean and inviting showroom area.
- Handle customer complaints with professionalism and empathy; escalate issues when necessary.
- Coordinate with sales and customer service teams for seamless service delivery.
- Assist in organizing special events and promotions.
- Keep accurate records of customer interactions and feedback.
- Monitor customer satisfaction and suggest improvements.
- Follow up with customers post-visit to ensure satisfaction and encourage repeat business.
Qualifications:
- Bachelor’s degree in any discipline; degrees in Hospitality Management, Business Administration, or related fields preferred.
- Strong communication and interpersonal skills.
- Positive attitude and a passion for excellent customer service.
- Professional appearance and demeanor.
- Ability to multitask and manage time effectively.
- Flexibility to work on weekends and holidays.
Preferred:
- Previous experience in customer relations or customer service, preferably in luxury retail or a related industry.
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Customer Relationship Executive
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Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that resonate with beauty and durability.
This is a full-time on-site role located in Jaipur for a Customer Relationship Executive. The Customer Relationship Executive will be responsible for managing customer relations, ensuring customer satisfaction, and maintaining business relationships. Day-to-day tasks include addressing customer inquiries, resolving issues, and facilitating communication between clients and the company. The executive will also develop strategies for client retention and service enhancement.
- Customer Service and Customer Satisfaction skills
- Experience in Business Relationship Management and Client Relations
- Strong Communication skills
- Excellent interpersonal and problem-solving skills
- Ability to work on-site in Jaipur
- Bachelor’s degree in Business, Marketing, or a related field is preferred