24 Crm Strategy jobs in India
Crm Executive (crm Strategy)
Posted today
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Job description
CRM Executive (FITTR)
Job Responsibilities:
• Assist in developing and implementing customer retention strategies, under the
guidance of senior team members, to meet targets and KPIs.
• Support the CRM team in executing WhatsApp, Email, SMS, and Push Notifications
marketing campaigns by coordinating with Digital Graphic Designers and Copywriters.
• Aid in analyzing the success metrics of Email, SMS, and Push Notifications campaigns
to measure revenue per send.
• Assist in re-engaging dormant or inactive customers to optimize revenue returns per
customer/data record.
• Contribute ideas and insights for CRM strategies aimed at attracting and retaining
customers.
• Assist in segmenting the customer database for targeted marketing activities.
• Support in developing and executing testing strategies to enhance organizational and
customer outcomes.
• Assist in generating campaign performance reports and providing feedback to
relevant teams and stakeholders for further action.
Skills, Qualifications, and Experience Required:
• Bachelor's/Master’s degree in a relevant field.
• Basic understanding of HTML/CSS is preferred.
• Minimum 0-1 year of experience in Digital Marketing/CRM management or a related
field.
• Familiarity with CRM platforms like MoEngage, CleverTap, WebEngage, Braze, etc., is
advantageous.
• Good communication skills, both verbal and written.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Collaborative and adaptable team player with a willingness to learn and grow within
the role.
call-
CRM Development Lead
Posted today
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POSITION SUMMARY
As a CRM Development Lead, you will lead one of our agile CRM teams in building world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will work closely with the CRM Architect during the design and estimation of features and functionality on Salesforce and will be responsible for leading the team in their technical delivery of those changes.
This role requires extensive hands-on Salesforce development experience and experience leading agile development teams. You must also have excellent technical and functional skills to deliver a seamless client interaction while working effectively with cross-functional teams to meet business needs.
EDUCATION AND EXPERIENCE
• Bachelor’s degree in Computer Science or a related field
• 8+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, Apex data loader, and declarative platform tools (Lightning Flows, Process Builder, Lightning App Builder, etc.)
TECHNICAL SKILLS REQUIREMENTS
Basic Qualifications:
• Experience managing a team of developers in an agile DevOps delivery model.
• Extensive experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, and Front-End UI components
• Experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies.
• Strong knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle
• Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing
• Demonstrated in-depth knowledge in all “layers” of the solution stack (e.g., front-end, services, data)
• Strong working experience on Agile methodology and DevOps framework
• Ability to design and write APIs as well as develop solutions using REST Principles
• Demonstrated experience designing technical solutions against business requirements.
• Demonstrated experience in implementing multiple design patterns
• Demonstrated awareness of API Management Tools and Tool usage
• Ability to understand declarative limits of the platform and knowledge of where and how code should be developed
• Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS
• Experience building integrations with Salesforce.com leveraging Web Services development or experience with the Salesforce API (REST/SOAP/Metadata, etc.)
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• Strong written and verbal communication
• Deep understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities and AppExchange Solutions
Preferred Skills:
• Knowledge of Salesforce NetZero Cloud
• Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. Working knowledge of SAP and SFDC integration is strongly preferred.
• Experience developing for Salesforce Communities and CPQ
• Strong customer focus with a high tolerance for ambiguity and requirement changes
• Strong problem-solving mindset to ensure creative thinking for potential solutions
• Demonstratable technical thought leadership
• Demonstratable understanding of micro-service and enterprise design patterns
Preferred Credentials:
• Salesforce Platform App Builder Certification
• Salesforce Administrator Certification
• Salesforce Platform Developer I Certification
• Salesforce Platform Developer II Certification
• Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
• Salesforce Lightning Experience Specialist (Trailhead Super Badge)
PHYSICAL POSITION REQUIREMENTS
Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone)
Enterprise Business Application Manager – D365 CRM Development
Posted today
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Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.
From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
Responsibilities :
Calling the strategist and leader in you:
If you’re someone who thrives in complex global environments, sees opportunity in transformation, and believes in the power of technology to drive business excellence—this is your call to lead. If your passion lies in steering large-scale CRM ecosystems while developing people, influencing global strategies, and creating tangible impact—read on.
We are looking for a dynamic Enterprise Business Application Manager – D365 CRM Development who will lead a skilled team dedicated to refining and advancing CRM platform. You’ll not just drive execution - you’ll build a culture of collaboration, innovation, and continuous improvement that leaves a lasting legacy. Your primary responsibility will be orchestrating the development process, optimizing DevOps methodologies, and ensuring thorough test automation.
This is how you’ll make an impact:
If you find your leadership style reflected in these people-focused principles, this role is for you:
And if these result-driven qualities resonate with you, consider this your next leadership challenge:
Required Skills & Experience:
Think this sounds like you? Step up and lead transformation with us.
Ready to drive impact at scale? This could be your next move.
Inspired to be the architect of change? Let’s connect.
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
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Business Development Manager CRM - Udaipur
Posted 3 days ago
Job Viewed
Job Description
Responsible for increasing the market penetration of BI products and achieve the sales targets for specific area. Also build relationships and grow BI brand by engaging the opinion leaders in the specified area
**Tasks & Responsibilities**
+ Meet or exceed sales goals through consultative selling and providing a high level of customer service in hospitals and with Health Care Professionals (HCPs). Utilize sales direction and establish effective call patterns to develop and drive sales
+ Develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the sales cycle.
+ Proactively develop customer relationships by understanding / anticipating needs and providing appropriate solutions to advance the sales process. Pursue with business leaders (high potential doctors) in segmentation targeting
+ Plan and organize sales strategies by utilizing Hospital and Clinician reports in a manner that maximizes focus on appropriate targets to achieve sales results
+ Develop and execute business plan for territory with sales plan at the hospital and health care professional level. Execute the plan to accomplish goals per current sales and marketing direction.
+ Complete administrative assignments in a timely manner, maintaining customer records, completing daily call notes and recording of samples. Need to acclimate quickly and use various technology tools
**Requirements**
+ Education : Bachelors degree, Masters degree(e.g. MBBS, MSC), Diploma
+ Will cover territories of Territory of Udaipur
+ Willingness to travel extensively
+ Candidate must be residing on one of the area mentioned.
+ Should be able to learn mechanism of action and clinical application concepts easily
+ Adaptability is critical to quickly respond to changing situations and priorities
+ Demonstrate strong problem solving and decision-making acclimating to various customer needs, interests and processes. Relate to and compare data from different sources. Commit a course of action based on logical assumptions and factual information
**READY TO APPLY?**
Click the _"Apply On Company website"_ button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site.
For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call)
HR Direct contact information:
Phone: +91-22-7145-6700
Email:
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Business Development Manager CRM - Bhubaneswar
Posted 3 days ago
Job Viewed
Job Description
Responsible for increasing the market penetration of BI products and achieve the sales targets for specific area. Also build relationships and grow BI brand by engaging the opinion leaders in the specified area
**Tasks & Responsibilities**
+ Meet or exceed sales goals through consultative selling and providing a high level of customer service in hospitals and with Health Care Professionals (HCPs). Utilize sales direction and establish effective call patterns to develop and drive sales
+ Develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the sales cycle.
+ Proactively develop customer relationships by understanding / anticipating needs and providing appropriate solutions to advance the sales process. Pursue with business leaders (high potential doctors) in segmentation targeting
+ Plan and organize sales strategies by utilizing Hospital and Clinician reports in a manner that maximizes focus on appropriate targets to achieve sales results
+ Develop and execute business plan for territory with sales plan at the hospital and health care professional level. Execute the plan to accomplish goals per current sales and marketing direction.
+ Complete administrative assignments in a timely manner, maintaining customer records, completing daily call notes and recording of samples. Need to acclimate quickly and use various technology tools
**Requirements**
+ Education : Bachelors degree, Masters degree(e.g. MBBS, MSC), Diploma
+ Will cover territories of Territory of Bhubaneswar
+ Willingness to travel extensively
+ Candidate must be residing on one of the area mentioned.
+ Should be able to learn mechanism of action and clinical application concepts easily
+ Adaptability is critical to quickly respond to changing situations and priorities
+ Demonstrate strong problem solving and decision-making acclimating to various customer needs, interests and processes. Relate to and compare data from different sources. Commit a course of action based on logical assumptions and factual information
**READY TO APPLY?**
Click the _"Apply On Company website"_ button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site.
For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call)
HR Direct contact information:
Phone: +91-22-7145-6700
Email:
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Business Development Manager CRM - Amritsar
Posted 3 days ago
Job Viewed
Job Description
Responsible for increasing the market penetration of BI products and achieve the sales targets for specific area. Also build relationships and grow BI brand by engaging the opinion leaders in the specified area
Tasks & Responsibilities
+ Meet or exceed sales goals through consultative selling and providing a high level of customer service in hospitals and with Health Care Professionals (HCPs). Utilize sales direction and establish effective call patterns to develop and drive sales
+ Develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the sales cycle.
+ Proactively develop customer relationships by understanding / anticipating needs and providing appropriate solutions to advance the sales process. Pursue with business leaders (high potential doctors) in segmentation targeting
+ Plan and organize sales strategies by utilizing Hospital and Clinician reports in a manner that maximizes focus on appropriate targets to achieve sales results
+ Develop and execute business plan for territory with sales plan at the hospital and health care professional level. Execute the plan to accomplish goals per current sales and marketing direction.
+ Complete administrative assignments in a timely manner, maintaining customer records, completing daily call notes and recording of samples. Need to acclimate quickly and use various technology tools
Requirements
+ Education : Bachelors degree, Masters degree(e.g. MBBS, MSC), Diploma
+ Will cover territories of Territory of Amritsar
+ Willingness to travel extensively
+ Candidate must be residing on one of the area mentioned.
+ Should be able to learn mechanism of action and clinical application concepts easily
+ Adaptability is critical to quickly respond to changing situations and priorities
+ Demonstrate strong problem solving and decision-making acclimating to various customer needs, interests and processes. Relate to and compare data from different sources. Commit a course of action based on logical assumptions and factual information
READY TO APPLY?
Click the _"Apply On Company website"_ button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site.
For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call)
HR Direct contact information:
Phone: +91-22-7145-6700
Email:
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Business Development Manager CRM - Ludhiana
Posted 3 days ago
Job Viewed
Job Description
Responsible for increasing the market penetration of BI products and achieve the sales targets for specific area. Also build relationships and grow BI brand by engaging the opinion leaders in the specified area
**Tasks & Responsibilities**
+ Meet or exceed sales goals through consultative selling and providing a high level of customer service in hospitals and with Health Care Professionals (HCPs). Utilize sales direction and establish effective call patterns to develop and drive sales
+ Develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the sales cycle.
+ Proactively develop customer relationships by understanding / anticipating needs and providing appropriate solutions to advance the sales process. Pursue with business leaders (high potential doctors) in segmentation targeting
+ Plan and organize sales strategies by utilizing Hospital and Clinician reports in a manner that maximizes focus on appropriate targets to achieve sales results
+ Develop and execute business plan for territory with sales plan at the hospital and health care professional level. Execute the plan to accomplish goals per current sales and marketing direction.
+ Complete administrative assignments in a timely manner, maintaining customer records, completing daily call notes and recording of samples. Need to acclimate quickly and use various technology tools
**Requirements**
+ Education : Bachelors degree, Masters degree(e.g. MBBS, MSC), Diploma
+ Will cover territories of Territory of Ludhiana
+ Willingness to travel extensively
+ Candidate must be residing on one of the area mentioned.
+ Should be able to learn mechanism of action and clinical application concepts easily
+ Adaptability is critical to quickly respond to changing situations and priorities
+ Demonstrate strong problem solving and decision-making acclimating to various customer needs, interests and processes. Relate to and compare data from different sources. Commit a course of action based on logical assumptions and factual information
**READY TO APPLY?**
Click the _"Apply On Company website"_ button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site.
For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call)
HR Direct contact information:
Phone: +91-22-7145-6700
Email:
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
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CRM Implementation Manager
Posted today
Job Viewed
Job Description
Company Overview
Career Craft Consultants India Pvt Ltd, headquartered in Gujarat, is a prominent player in the education industry. With a robust workforce of 200+ employees, the company is dedicated to providing top-notch consultancy services across various domains. Known for its commitment to excellence, Career Craft Consultants fosters an environment conducive to professional growth and development.
Job Overview
We are seeking a dedicated and skilled CRM Implementation Manager to join our team in Vadodara. This full-time, mid-level position requires a professional adept at managing CRM implementation projects, aimed at enhancing our operational efficiency and customer relationship management. You will play a critical role in deploying CRM systems while ensuring seamless integration and user acceptance.
Qualifications and Skills
- Proven experience in crm implementation with a track record of successful deployments (Mandatory skill).
- Expertise in report preparation to aid decision-making and strategic planning (Mandatory skill).
- Adept at conducting comprehensive user training sessions to ensure efficient system usage (Mandatory skill).
- Ability to map current business processes with corresponding CRM features for optimized performance.
- Skilled in data migration, ensuring accurate and secure transfer of existing data to the new CRM system.
- Experience in system integration to enable smooth interaction between CRM and other business systems.
- Familiarity with crm/erp systems, understanding their configurations and customizations.
- Proficient in api integration to enhance the CRM's functionality with third-party applications.
Roles and Responsibilities
- Collaborate with stakeholders to gather and analyze requirements, translating them into effective CRM solutions.
- Lead CRM implementation projects, managing timelines, resources, and deliverables to ensure successful deployment.
- Prepare detailed reports post-implementation to assess the achievement of project objectives and identify areas for improvement.
- Conduct training sessions for end-users, providing guidance on system capabilities and best practices.
- Facilitate seamless data migration by validating data integrity between legacy systems and the CRM platform.
- Ensure comprehensive system integration by coordinating efforts with IT teams to connect CRM with other business applications.
- Continuously monitor and optimize CRM system performance, implementing necessary updates and enhancements.
- Provide ongoing support and troubleshooting assistance to users to maintain high levels of customer satisfaction.