40 Cross Selling jobs in India
Webshop Cross Selling Specialist
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Job Description
Job Purpose: What is the purpose of the job?
A Webshop Cross-Selling specialist is responsible for identifying and capitalizing on opportunities to offer additional products or services to customers during their buying journey. Their role is to analyze customer preferences and behavior to determine relevant cross and upselling opportunities. By understanding the customer's needs and providing tailored recommendations, Webshop Cross-Selling specialist aim to enhance the customer experience and increase customer satisfaction. Ultimately, their purpose is to maximize revenue by encouraging customers to make additional purchases that complement their original buying decisions.
Principal Accountabilities
Responsibilities and Day-to-day work
You are owner of the cross-selling features/tools we have on the vidaXL webshops. Daily you are busy with “diving into the data” and using this data to “create reports”, you are “investigating new opportunities”, “Research the behavior of visitors/customers” and you “validate the new opportunities you come up with” to show if it is worth it to invest in it. You are also the “cross-selling go-to person” for all questions related to the cross-selling activities and know all ins and outs of the data available.
Deliverables
1. Increase in the main KPI Items per Order with 10% in 2024
- Come up with new initiatives to extend our cross selling
- Validate initiatives to show the potential of it
2. Clear reporting on the tools you work with and KPI’s you aim for
Key Challenges
- Starting from zero -> There is a strategy for cross selling created and some activities were done, but no solid foundation of the activities yet
- Data available -> is limited and needs to be extended
- Technical depth -> The logics behind tools used in vidaXL can be a black box and need more investigation to understand how they work
Skills, Know How and experience
Skills/Personalities:
- Structural
- Creative
- Analytically driven
- Outspoken
- Team player
- Proactive
Experience/Knowledge:
- Marketing study
- Knowledge of Cross Selling
- Worked with data tools like Google Analytics
- Experience in ecommerce (pré)
- Knowledge of CRO (pré)
Language:
- English
Job Dimensions
Webshop Cross-Selling Specialist
Targets
- Increase items per order with 10% in 2024
- 30 experiments per year for cross selling
Team / Department: Marketing -> Webshop team -> Growth team
Executive Customer acquisition
Posted today
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Roles and Responsibilities
Responsibilities:1. Sales Strategy and Execution:
- Develop comprehensive sales strategies and plans to drive the sales of three wheelers and
two wheelers to B2B and B2C customers.
- Identify potential market segments and target customers, and devise strategies to penetrate
these markets effectively.
- Monitor market trends, competitor activities, and customer preferences to identify new
opportunities and stay ahead of the competition.
- Drive the sales team to achieve monthly, quarterly, and annual sales targets.
2. Customer Relationship Management:
- Build and maintain strong relationships with key B2B and B2C customers, and ensure their
satisfaction throughout the sales and service process.
- Collaborate with the marketing team to develop effective customer acquisition and
retention strategies.
- Address customer queries, concerns, and complaints promptly and professionally, ensuring
high levels of customer satisfaction.
- Develop and implement customer-focused initiatives, such as loyalty programs and after-
sales services, to enhance customer loyalty and repeat business.
3. Service Operations:
- Oversee the service operations for three wheelers and two wheelers, ensuring timely and
quality servicing of vehicles.
- Collaborate with the service team to ensure efficient workshop operations, proper inventory
management, and adherence to service standards.
- Monitor service metrics, such as customer satisfaction ratings, service turnaround time, and
service quality, and take corrective actions as needed.
- Stay updated with the latest technological advancements, service techniques, and industry
best practices, and implement them to improve service efficiency and customer experience. Requirements:
1. Bachelor's degree in Engineering/Business administration, marketing, or a related field.
2. Proven experience in sales and service management within the automotive industry,
preferably with three wheelers and two wheelers.
3. Strong leadership and team management skills, with the ability to inspire and motivate a
sales team.
4. Excellent communication, negotiation, and interpersonal skills.
5. Results-oriented mindset with a proven track record of achieving sales targets and driving
business growth.
6. In-depth knowledge of the B2B and B2C sales processes and customer relationship
management.
7. Familiarity with automotive service operations and industry-specific regulations.
8. Proficiency in using CRM software and other sales and service management tools.
9. Ability to adapt to a fast-paced, ever-changing work environment.
Customer Acquisition Manager
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Job Description
The Acquisition Manager is responsible for helping a department or company increase sales for both short term and long term. He/she works to increase a company’s revenues by acquiring new customers.
Skills
Strong interpersonal, negotiating and organizational skills, proven marketing and sales skills, exceptional oral and written communication skills, ability to deal effectively with people and communicate clearly in non-technical language; vast knowledge in financial institution procedures and policies, superb research skills, proven leadership skills, cultural awareness to support international teams and ability to keep up with technologies and networking trends.
Specific work elements
Marketing a company’s products or services to prospective businesses and high-net-worth clients, identifying opportunities for marketing services offered by the company; performing administrative follow-ups to resolve customer problems, meeting with specialists to discuss technical products, perform consulting about mergers and acquisitions, researching potential client’s portfolio and industry to be prepared in negotiations, forecasting business cases, and building business-to-business partnerships with clients, among others.
Lead- Customer Acquisition
Posted today
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Job Description
ou could be the right candidate if you
- At least 8-10 years of experience in performance marketing preferably in insurance / ecommerce category with a proven track record of at least 5 years leading performance marketing capabilities including customer acquisition and retention strategies
- In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google AdWords.
- Deep understanding of data or data modeling and able to objectively identify insights for sharing with stakeholders.
- Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized.
- Proven track record of building and scaling acquisition campaigns with a strong focus on ROI.
- Outstanding presentation skills. Excellent written and verbal communication skills. Strong project management skills. Critical thinker and creative.
- Thrive in environments that celebrate co-creation and collaboration.
- Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or
failure
- Preferably Master s Degree in Marketing or relevant field.
This could be the gig for you if you
- Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas.
- Join hands with other colleagues to solve for the customer.
- Have the ability and willingness to be hands-on with strong attention to detail.
- Can work independently and handle multiple concurrent initiatives.
- Like to work in a culture where everyone can see what others are doing.
- Take help from others when stuck and encourage others when there are setbacks.
- Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization.
- Are passionate about setting up best-in-class capabilities from scratch
Skills Required
Performance Marketing, Project Management Skills, Sql
Specialist, Customer Acquisition
Posted today
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Job Title:
Specialist, Customer Acquisition
Job Description:
The Sales Representative is responsible for demonstrating the value and benefits of our client s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th 7th Floors
Skills Required
Outbound, Sales Representative, usage, Customer Management, Customer Acquisition, Focus
Customer Acquisition Specialist
Posted today
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What You Will Be Doing:
- Initiate contact with potential U.S. business customers through phone calls, emails, and other electronic communication.
- Conduct outbound and inbound calls to business services, effectively manage objections to close sales.
- Make 90 to 100 cold calls daily, engaging in meaningful business conversations to uncover gaps where our solutions can assist.
- Use persuasive communication and negotiation techniques to meet customer needs and secure sales.
- Develop customized solutions for customers, positioning services as essential resources for their operations.
- Set appointments or close deals with customers.
- Consistently meet or exceed daily, weekly, and monthly sales goals.
- Record detailed and accurate notes of customer interactions in CRM software.
- Implement, manage, and track individual sales goals.
What We Expect You To Have:
- 12th pass or Diploma candidates can apply; If candidate is graduate then it is an add-on.
- Excellent verbal & written communication and persuasion skills.
- Strong strategic thinking and negotiation abilities.
- High resilience and adaptability, capable of handling challenging sales situations and overcoming objections.
- Detail-oriented with a strong work ethic and organizational skills.
- Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment.
- Previous customer service or sales experience in a call center or BPO environment preferred.
- Working knowledge of operating systems, particularly Microsoft Windows 10, and a basic understanding of internet fundamentals.
- Familiarity with record management procedures is a plus.
- Effective analytical, problem-solving, and decision-making skills.
- Ability to access and research multiple sources of data.
- Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.
Skills Required
Bpo Operations, Customer Service Sales
Lead- Customer Acquisition
Posted today
Job Viewed
Job Description
ou could be the right candidate if you
- At least 8-10 years of experience in performance marketing preferably in insurance / ecommerce category with a proven track record of at least 5 years leading performance marketing capabilities including customer acquisition and retention strategies
- In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google AdWords.
- Deep understanding of data or data modeling and able to objectively identify insights for sharing with stakeholders.
- Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized.
- Proven track record of building and scaling acquisition campaigns with a strong focus on ROI.
- Outstanding presentation skills. Excellent written and verbal communication skills. Strong project management skills. Critical thinker and creative.
- Thrive in environments that celebrate co-creation and collaboration.
- Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or
failure
- Preferably Master s Degree in Marketing or relevant field.
This could be the gig for you if you
- Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas.
- Join hands with other colleagues to solve for the customer.
- Have the ability and willingness to be hands-on with strong attention to detail.
- Can work independently and handle multiple concurrent initiatives.
- Like to work in a culture where everyone can see what others are doing.
- Take help from others when stuck and encourage others when there are setbacks.
- Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization.
- Are passionate about setting up best-in-class capabilities from scratch
Skills Required
Performance Marketing, Project Management Skills, Sql
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Lead- Customer Acquisition
Posted today
Job Viewed
Job Description
ou could be the right candidate if you
- At least 8-10 years of experience in performance marketing preferably in insurance / ecommerce category with a proven track record of at least 5 years leading performance marketing capabilities including customer acquisition and retention strategies
- In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google AdWords.
- Deep understanding of data or data modeling and able to objectively identify insights for sharing with stakeholders.
- Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized.
- Proven track record of building and scaling acquisition campaigns with a strong focus on ROI.
- Outstanding presentation skills. Excellent written and verbal communication skills. Strong project management skills. Critical thinker and creative.
- Thrive in environments that celebrate co-creation and collaboration.
- Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or
failure
- Preferably Master s Degree in Marketing or relevant field.
This could be the gig for you if you
- Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas.
- Join hands with other colleagues to solve for the customer.
- Have the ability and willingness to be hands-on with strong attention to detail.
- Can work independently and handle multiple concurrent initiatives.
- Like to work in a culture where everyone can see what others are doing.
- Take help from others when stuck and encourage others when there are setbacks.
- Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization.
- Are passionate about setting up best-in-class capabilities from scratch
Skills Required
Performance Marketing, Project Management Skills, Sql
Customer Acquisition Manager
Posted 420 days ago
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Job Description
About the company - Company is an RBI registered fin tech NBFC which lends to MSMEs based on the underwriting of digital payments data. Company provides finance to small business owners (MSMEs) to drive business growth that matches their ambitions Desired experience- Relevant experience of 2-5years in any unsecured Loan Product (preferably Business Loans) with DSA handling experience
Role:-• Understanding the product offering clearly
• Ability to explain the product to the merchants
• Good DSA/ Channel partner connect
• Good knowledge of Local Market Sales
• Ability to handle sales calls independently
• Ability to handle and manage local sales promotions
Achieving targeted loan disbursements.• Responsible for smooth flow of process relating to credit and operations.
• To build a profitable portfolio.
RequirementsSkills and Competencies• Strong customer focus
• Energetic and willing to work
• Strong commercial and business acumen
• Knowledge of financial services industry
• Good communication and 'people skills'
Preferred Industry experience - Bank / NBFC handling sales in retail assets (unsecured)/ Merchant banking sourced through DSAs (Channel Partners)
BenefitsBest in the Industry.PHI - Lead- Customer Acquisition
Posted today
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Job Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.
To partner us in this mission, we are looking for a talented…
Lead – Customer Acquisition
Your typical week will include the following.
You could be the right candidate if you
failure
This could be the gig for you if you…
Location: Mumbai
Title: Lead – Customer Acquisition (Performance marketing)