3 Cruise Staff jobs in India
Cosmetologist for Cruise
Posted 24 days ago
Job Viewed
Job Description
Qualifications and Skills
- Proficiency in makeup application techniques to enhance or alter the appearance of clients as per their preferences and event requirements.
- Experienced in hair styling, including cutting, coloring, and arranging hair for different occasions and personal preferences of clients.
- Must have in-depth knowledge of skin care products and treatments to provide appropriate facial treatments tailored to client needs.
- Exceptional customer service skills to build a rapport with clients and address their needs and concerns with professionalism and care.
- Experienced in performing manicures and pedicures, including nail art and health treatments, ensuring client relaxation and satisfaction.
- Capability to collaborate effectively with the team, ensuring seamless operations and maintaining a harmonious work environment.
- Strong knowledge of current beauty trends and techniques to provide clients with up-to-date advice and services.
- Detail-oriented with excellent communication skills to understand client requirements and deliver outstanding services consistently.
Roles and Responsibilities
- Provide comprehensive beauty consultations and services to clients, including but not limited to makeup, hair styling, and skin care treatments.
- Maintain a clean and organized work environment, ensuring all instruments and tools are sterilized and stored properly.
- Stay updated with the latest beauty trends and techniques to continuously develop skills and offer innovative services to clients.
- Upsell and recommend beauty products and treatments to enhance the customer experience and meet sales targets.
- Foster a welcoming and relaxing atmosphere for clients, addressing their needs and providing a high level of customer care.
- Work collaboratively with crew members to plan and execute beauty-related events and promotions onboard the ship.
- Ensure compliance with health and safety regulations to protect both clients and staff from potential hazards in the workplace.
- Engage with clients to understand their preferences and offer personalized beauty solutions to meet their unique requirements.
Customer Service Representative for Cruise
Posted 24 days ago
Job Viewed
Job Description
Qualifications and Skills
- Strong communication skills with the ability to interact professionally with diverse customer groups and resolve issues effectively.
- Proven experience in a customer service role, preferably within the travel, hospitality, or service industry.
- Must be detail-oriented with the capability to manage multiple tasks simultaneously in a fast-paced environment.
- Ability to manage and process customer inquiries and complaints in a friendly and professional manner.
- Proficient in using customer relationship management (CRM) software and other related technologies.
- Must possess excellent problem-solving skills needed to quickly address and resolve travel-related concerns.
- Strong organizational skills and the ability to handle high-pressure situations with a positive attitude.
- Flexibility to work shifts, including evenings, weekends, and public holidays as required by the cruise industry.
Roles and Responsibilities
- Provide exceptional customer service support, addressing inquiries, bookings, and travel-related questions efficiently.
- Handle customer complaints diplomatically, ensuring prompt resolutions to enhance satisfaction and retention.
- Liaise with different cruise departments to provide accurate information and ensure seamless guest experiences.
- Assist in onboarding processes for new passengers, ensuring their expectations are understood and met.
- Update and maintain accurate passenger records and preferences in the CRM system.
- Receive feedback and suggestions from guests and relay this information for continuous service improvement.
- Collaborate closely with sales and marketing teams to promote special offers and amenities to passengers.
- Adhere to all company policies and standards while promoting a professional image of the cruise line.
Remote Head Chef - Luxury Cruise Line
Posted 13 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all culinary operations and kitchen management onboard the vessel.
- Develop creative, diverse, and high-quality menus catering to international tastes and dietary needs.
- Manage kitchen staff, including hiring, training, scheduling, and performance evaluation.
- Ensure impeccable food quality, taste, presentation, and consistency.
- Implement and enforce strict food safety and hygiene standards (HACCP).
- Manage inventory, stock control, and procurement of ingredients.
- Control food costs and maintain budget adherence.
- Collaborate with F&B management to align culinary offerings with brand standards.
- Foster a positive, professional, and efficient kitchen environment.
- Stay updated on global culinary trends and innovations.
- Ensure exceptional dining experiences for all guests.
Qualifications:
- Extensive experience as a Head Chef or Executive Chef in luxury hotels, fine-dining restaurants, or high-end catering.
- Formal culinary training and certification from a recognized institution.
- Proven expertise in menu engineering, cost control, and inventory management.
- Strong leadership and team management skills.
- In-depth knowledge of international cuisines and culinary techniques.
- Familiarity with food safety regulations (HACCP, etc.).
- Excellent organizational and problem-solving abilities.
- Ability to work effectively under pressure in a demanding environment.
- Strong communication and interpersonal skills.
- Passion for culinary excellence and guest satisfaction.
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