12,203 Customer Advisor jobs in India

Customer Advisor

Palghar, Maharashtra Confidential

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Job Description

full time
Description

We are looking for a motivated and enthusiastic Customer Advisor to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and enhancing their overall experience.

Responsibilities

Greet and assist customers visiting the showroom.

Provide detailed information about product features, specifications, variants, pricing, and financing options.

Conduct test drives and explain vehicle performance and features.

Achieve monthly sales targets as per dealership/business goals.

Assist customers with booking, documentation, insurance, and loan processing.

Coordinate with the delivery to ensure smooth vehicle handover.

Keep updated on new product launches, features, and market competition.

Skills and Qualifications

Excellent communication and interpersonal skills

Strong customer service orientation

Sales and negotiation skills

Product knowledge and market awareness

Ability to work under pressure and meet targets

0–2 years of experience in automobile sales or customer service

Basic computer literacy  


Education
12th Class (XII)
Skills Required
crm software, Data Analysis, Customer Service, Problem Solving, Sales Techniques, Product Knowledge, Multitasking, Time Management, Communication Skills
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Customer Advisor

Mohali, Punjab Smartmoves

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We are hiring for Calling Process

Location - Mohali

Need excellent communication skills ( Only English)

Domestic process/ International

Fresher can apply

Max salary for domestic 18k CTC

Max salary for international 25k CTC

**Salary**: Up to ₹18,000.00 per month

Schedule:

- Day shift
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Customer Advisor

Mohali, Punjab Smartmoves

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Job Description

We are hiring for Calling Process

Location - Mohali

Need excellent communication skills ( Only English)

Domestic process/ International

Fresher can apply

Max salary for domestic 18k CTC

Max salary for international 25k CTC

**Salary**: Up to ₹18,000.00 per month

Schedule:

- Day shift
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Customer Advisor

Pandikkad, Kerala KVR AUTOMOTIVE PVT LTD

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Job Description

1.Meeting with clients virtually or during sales visits

2.Demonstrating and presenting products

3.Maintaining accurate records

4.Reviewing sales performance

5.Working towards monthly or annual targets.

**Salary**: ₹10,000.00 - ₹22,854.25 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

Ability to commute/relocate:

- Perintalmanna, PERINTHALMANNA - 679351, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
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Customer Advisor

Mohali, Punjab The Briminc

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**Job Description -**
- Male and Female both required.
- Minimum qualification required - 10+2.
- No Cab facility.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
- Health insurance
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Customer Advisor

Jharsuguda, Orissa LANKESWARI MOTORS (TATA)

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Job Description

Customer Advisor Job responsibilities include:
**Conducting market research to identify selling possibilities and evaluate customer needs**. Actively seeking out new sales opportunities through cold calling, networking and social media. Setting up meetings with potential clients and listening to their wishes and concerns.

**Salary**: ₹10,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend only

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: Remote
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international customer advisor

Bengaluru, Karnataka Confidential

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Job Description

full time
? Job Opening: Customer Support Executive (Voice Process)

? Location: Manyata Tech Park / Bellandur

? Job Role:

We are hiring for Customer Support Executives with experience in handling voice-based queries and ensuring excellent service delivery.

? Job Details:
  • ? Salary: Up to ₹7 LPA
  • ? Shift: Rotational Shifts (2 Week Offs)
  • ? Eligibility: 12th Pass / Graduates
  • ? Experience: Minimum 1 year of experience required
? Requirements:
  • Excellent communication skills in English
  • Ability to handle customer queries professionally over voice calls
  • Willingness to work in rotational shifts
  • Prior experience in a similar voice process or BPO setup is preferred
? Perks & Benefits:
  • Competitive salary
  • Growth opportunities within the organization
  • Exposure to international processes
  • Professional work environment

Skills Required
International Customer Support, International
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Customer Advisor: English Speaking

Bengaluru, Karnataka Travix

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Job Description

About Travix

Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over various countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling.

Job Purpose

As a Customer Advisor, you will answer mostly air-related questions from customers via phone, email and chat. These questions require you to update, change or cancel existing bookings. You will focus on delivering qualitative support that focuses on first contact resolution, while maintaining the required level of support cases handled per day (your productivity).

Your Responsibility

  • Provide excellent customer support via phone, email and chat channels.
  • Processing changes and cancellations of existing bookings.
  • Providing support on general inquiries such as online check-in, luggage, travel documents, etc.
  • What you bring to the table

  • Experience in Customer Service is preferred
  • Previous experience as an Online Travel Agent is a plus
  • You have the ability to quickly adapt to rapidly evolving and changing business priorities.
  • You have excellent communication skills and the perseverance to find the right answers to your questions. 
  • You are computer savvy with the ability to navigate between multiple systems and web browsers, and have a great eye for details.
  • Fluent written and spoken English is essential.
  • You are available to work on weekends, bank holidays, and you possess a professional and friendly attitude towards customers and colleagues
  • Experience in a multinational company and working with different cultures and/or countries is a plus.
  • What you can expect

  • Rotational shifts including Night Shift - 5 days working
  • Opportunity to work in flexible working.
  • Attractive rewards and benefits.
  • Supportive team, international and friendly environment.
  • Opportunity to develop
  • Annual CTC between 3lpa - 3.8lpa
  • Benefits

  • Transport: Free transportation with door-to-door pickup and drop facility round the clock.
  • Medical Insurance for Self, Spouse, Children & Parents/ Parents-in-law
  • Personal Accident and Term Life Policy for employee
  • World Class Facility - Cafeteria and break-out zones
  • Ready to start your own Travix journey?

    Make your career at Travix! If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you!

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    Customer Support Advisor

    Hyderabad, Andhra Pradesh Ivy comptech

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    Job Description

    About The Role

    Role Purpose:

    To provide the best possible reactive and proactive customer support using the ‘Sales through Service’ ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels.

    Key responsibilities

  • Provide award winning standard service across all contact channels as required through all communication channels (voice and non-voice) whilst maintaining service levels and efficiencies.
  • Improve and optimize customer value through maximising customer conversion and retention opportunities utilising company marketing initiatives and the ‘Sales through Service’ mentality
  • Be able to respond across all products, but become an expert in at least one area
  • Ensure familiarity with all marketing initiatives and up-to-date customer support functions and processes
  • Maintain open and transparent communication within the team
  • Proactively escalate any issues that would affect the customer experience
  • Provide first time resolution to customer contacts, taking into account the commercial value of each contact.
  • Escalate customer complex enquires to the Senior Customer Advisor and relay outcomes of investigations to customers.
  • Maintain a Quality & Assurance score that meets and exceeds department KPI for each period outlined in the annual objectives.
  • Perform any other duties as assigned and required.
  • Qualifications and Educational Requirements
  • Must possess a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s Degree, any field.
  • Specialist Skills and Experience Required
  • Contact Centre and Customer Service Experience – an advantage
  • Fluent in English – written and spoken to an excellent standard – a must
  • A great attitude and desire to help our customers
  • Reliable with a strong work ethic
  • A flexible approach to work schedules and shift patterns
  • Able to react to company needs
  • A proactive and ‘can do’ approach
  • Confidence to interact with customers through a variety of communication methods including voice, email and live chat with the ability to multi-task
  • Can work independently and within a team
  • Quality of service and going the extra mile is at the heart of your service approach
  • Additional Information Not Specified
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    Customer Support Advisor

    Pune, Maharashtra White Force

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    Job Description

    Job description

    duties and responsibilities

    A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include:

  • Responding to customer complaints
  • Escalating problems to the technical team or other members of the product team
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds

  • Contact -shristi -
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