329 Customer Care jobs in Delhi

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Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Role Purpose

To provide enquiry and registration services for British Council Library & Higher Education in a manner that he/ she achieves income and conversion targets. To work closely with SBU’s and aim to resolve customer enquiries in first contact. The post will play a key role in providing an engaging and friendly customer experience on Calls, Email, social media platforms and Web chat. Operate within clear guidelines, defined procedures and quality standards and is subject to close supervision.

The post holder collects and records information regarding enquiries as per the prescribed procedures and guidelines. The role is responsible for driving engagement and does so by converting enquiries into registrations, upselling and cross selling.

Main Accountabilities:

Specific Accountabilities, responsibilities and main duties

Customer Experience and Sales:

Business delivery:

Sales and Product Promotion:

Risk & Compliance

Role specific knowledge and experience:

Minimum/essential

Job Description

Responsibility And Duties:-

Who can apply:-

About Dadu Medical Centre:-

Dadu Medical Centre under the guidance of Dr. Nivedita Dadu provides advanced dermatology treatments for skin conditions including psoriasis, rosacea, eczema, acne, warts, melasma, keloids, skin tags, mole removal and much more.
The practice’s vision is to provide comprehensive dermatology care including quick response time, advanced treatments, exceptional and fast treatment results at affordable costs.
If you would like to find out more about our clinical, cosmetic or premium dermatology services, treatments, you can schedule a consultation with our expert dermatologists now.

Job Types: Full-time, Regular / Permanent

Schedule:
Morning shift

Ability to commute/relocate:
Vasant vihar , Delhi - Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:
Hindi (Preferred)
English (Preferred)

Job description

Job Description: Customer Care Executive

 Company: Ganga Roller Flour Mills 

Location: New Delhi 

Industry: Food Processing

 Experience: 2+ years 

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Position Overview
Ganga Roller Flour Mills is seeking a dedicated and professional Customer Care Executive to
join our team in New Delhi. The ideal candidate will play a vital role in ensuring customer
satisfaction by providing exceptional service and addressing customer needs promptly and
efficiently.
Key Responsibilities
Qualifications and Skills
Handle customer inquiries, complaints, and feedback through various communication
channels (phone, email, and in-person).
Maintain strong relationships with customers to ensure satisfaction and repeat business.
Coordinate with internal departments to resolve customer issues effectively and
efficiently.
Maintain and update customer records in the database.
Prepare reports and analyze customer service metrics to improve service quality.
Monitor and manage the customer service process to ensure timely and accurate
responses.
Support sales and marketing teams with customer-related data and feedback.
Experience: Minimum 2 years in a customer service role, preferably in the food
processing industry.
Education: Bachelor’s degree in any discipline (preferred).
Skills:
Excellent verbal and written communication skills in English and Hindi.
Strong interpersonal skills with a customer-first mindset.
Proficient in Microsoft Excel for data management and reporting.
Ability to multitask and manage time effectively in a fast-paced environment.
Problem-solving skills with a proactive approach to addressing customer concerns