44,110 Jobs in Delhi

Field Service Engineer

110045 Palam Village, Delhi Leidos

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Description

SUMMARY:

Responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs.  Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.

System types include the following but not limited to:

  • Check point CT systems
  • Checkpoint x-ray systems
  • Explosive Detection Systems (EDS)
  • Automatic tray return systems (ATRS)
  • Explosive trace detection systems (ETD)
  • Millimeter wave technology passenger screening (MMW). 

Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE / FST position requires the ability to work independently with limited supervision. The FSE / FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods

ESSENTIAL DUTIES AND RESPONSIBILITES:

Technical

  • Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems. 
  • Time Management
  • To meet 99% uptime of equipment, stringent MTTR, planning & execution time is the key.
  • Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.

Communication

  • Well versed with spoken & written English
  • Clear & effective communication between team members and customer is much needed trait
  • Provide customer training assistance of installed systems and equipment. 

Team Working

  • Being in rotational shift, owning and completing service to satisfy customer, team work and

Cross Functional Working

  • Continually build relationships with internal stakeholders to achieve the successful completion of projects

Health & Safety

  • Always follow and promote Group and Company policies and procedures 
  • Ensure all Company equipment and personal PPE properly used

Equality

  • Fully Understand and always adhere to the Company’s Equality Policy at all times

Company Values

  • All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times

Requirements

Criteria

Essential

Desirable

Skills & Attributes

Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred. 

Computer experience is required.

Must have good customer skills and the ability to work under pressure.

Must be self-starter, work well without supervision, and accept responsibility.

Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.

Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.

Maintain professional appearance as prescribed by the Company.

Must be able to travel both domestic and international locations.

Must work well without supervision and accept responsibility for timely completion of assigned work.

The candidate must be able to lift/carry a minimum of 25 kgs.

The candidate must be able to push/pull 90kgs.bs

Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur

Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.

Linux and Unix is preferable.

Experience

At least 1-2 years (Graduates) / 4-5 years’ (Diploma) experience in relevant field service experience, preferably in an integrated systems technologies environment.

Experience in maintaining and supporting large, complex, electromechanical systems.

  • Wide ranging technical background
  • Previous experience in all or some of the following areas:
    • X-ray based Security equipments
    • 24/7 rotational shift based experience (aviation)
    • Industrial Elecronics
    • IT networking  
    • Electrical power systems
    • Automation
    • Conveyor systems
    • Control systems

Qualifications

Graduation / 3 years Diploma in Electronics / Electrical / Computer engineering.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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Home Automation Engineer

Delhi WBS INNOVATIONS

Posted 1 day ago

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Company Description


WBS Innovations transforms spaces with cutting-edge automation and IoT solutions, creating seamless, smart environments for homes and businesses. As leaders in innovation, we blend technology with artistry to deliver personalized, energy-efficient systems that redefine modern living.

When you join WBS Innovations , you don’t just build systems—you build visions. Be part of a company where your ideas have impact, your skills are valued, and your potential is limitless. Together, let’s shape a smarter world.


Job Description


We are seeking a skilled and innovative Home Automation Programming Engineer to join our team for designing, installing, and maintaining cutting-edge smart home solutions. The ideal candidate will have a strong background in automation systems, IoT (Internet of Things) technologies, and electrical or electronics engineering. As a Home Automation Engineer, you will work closely with clients to create customized solutions, ensuring seamless integration and exceptional user experiences.


Responsibilities

  • Design, develop, and implement smart home solutions, including lighting, HVAC, security, audio-visual systems, and energy management.
  • Program, configure, and troubleshoot home automation systems such as Crestron, Control4, Lutron, KNX, or similar platforms.
  • Conduct on-site installations and ensure proper wiring, connections, and functionality of automation devices.
  • Collaborate with clients to understand their needs and preferences, translating them into tailored automation designs.
  • Integrate IoT devices and ensure compatibility across various home automation components.
  • Provide training and demonstrations to clients on system operation and maintenance.
  • Perform system updates, upgrades, and maintenance as needed to keep systems running efficiently.
  • Maintain documentation for project designs, configurations, and technical details.
  • Troubleshoot and resolve technical issues, providing exceptional customer service and support.
  • Stay updated on the latest trends, technologies, and best practices in the home automation industry.


Qualifications

  • Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Science, or a related field.
  • Proven experience in designing and implementing home automation systems.
  • Hands-on experience with automation platforms such as Crestron, Control4, Lutron, KNX, or similar.
  • Strong knowledge of IoT devices, networking, and communication protocols (e.g., Zigbee, Z-Wave, Wi-Fi, Ethernet).
  • Proficiency in programming languages (e.g., Python, C++, or platform-specific languages).
  • Excellent problem-solving and troubleshooting skills.
  • Strong interpersonal and communication skills to effectively interact with clients and team members.
  • Ability to manage multiple projects simultaneously and meet deadlines.


Preferred Skills

  • Certification in home automation platforms (e.g., Crestron Certified Programmer, Control4 Installer).
  • Experience with energy-efficient systems and sustainable home solutions.
  • Knowledge of building codes and electrical standards.


What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and certifications.
  • Collaborative and innovative work environment.
  • Exposure to exciting and cutting-edge technologies in the home automation industry.


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Front Office Manager

New Delhi, Delhi

Posted 1 day ago

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**Description:**
**Operational Responsibilities**
+ Monitor and uphold room and service standards through regular inspections and effective coordination with Housekeeping and Engineering.
+ Oversee VIP, long-stay, and special-request guest preparation, ensuring amenities and room blocking procedures are correctly followed.
+ Ensure a strong presence in guest areas, actively managing guest satisfaction and addressing issues promptly.
+ Maintain control of room keys and assist with external accommodations during overbooking.
+ Support implementation and maintenance of all Hyatt brand standards and "Touches of Hyatt."
+ Manage guest feedback from audits and surveys, ensuring relevant action plans are created and implemented.
+ Promote teamwork and cross-departmental collaboration, fostering a "We work through Teams" culture.
+ Ensure the cleanliness and upkeep of public areas and front office zones.
**Administrative Responsibilities**
+ Assist in the development and maintenance of the Front Office Departmental Operations Manual.
+ Support the Director of Rooms with departmental meetings, communications, and in representing Rooms Division on the Executive Committee in their absence.
+ Ensure accurate guest information and adherence to clean data standards.
**Financial Responsibilities**
+ Optimize room revenue and profitability through effective inventory management, yield strategies, and upselling programs.
+ Control departmental expenses through resourceful scheduling, cross-training, and use of technology.
+ Assist in the preparation of monthly forecasts and annual Rooms Division business plans.
+ Comply with all financial policies related to cash handling, licensing, and reporting standards.
**People & Training Responsibilities**
+ Recruit, onboard, and develop high-performing Front Office team members using Hyatt's competency-based recruitment model.
+ Conduct regular performance reviews and support career development initiatives.
+ Implement structured training programs in coordination with the Training Manager.
+ Ensure all team members adhere to grooming standards, punctuality, and hotel policies.
+ Cultivate a culture of innovation, recognition, and continuous improvement.
+ Ensure team compliance with fire, safety, and security procedures.
**Other Duties**
+ Actively participate in training sessions and cross-departmental meetings.
+ Maintain professional relationships with external partners including travel agencies and competitor hotels.
+ Stay current with local legislation related to labor laws and hotel operations.
+ Maintain high standards of personal appearance and conduct, embodying Hyatt's values.
+ Perform any other duties as assigned by the Director of Rooms or Hotel Management.
**Qualifications:**
+ Minimum 2-4 years of progressive experience in similar position.
+ Proven leadership skills with a focus on guest service excellence.
+ Strong understanding of financial and yield management practices.
+ Excellent interpersonal, communication, and problem-solving skills.
+ Proficient in hotel PMS (Opera or similar), Microsoft Office Suite, and reporting tools.
**Primary Location:** IN-DL-New Delhi
**Organization:** Andaz Delhi
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** NEW014142
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Senior Field Service Representative - Defense

New Delhi, Delhi

Posted 1 day ago

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**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing's diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company's core values of safety, quality and integrity.
In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.
**About Boeing Defense in India**
Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India's defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI's commitment to Boeing customers and the Indian aerospace and defense industry.
**People-driven culture**
At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.
At Boeing, we are **inclusive, diverse, and transformative.**
With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.
**Position Overview:**
Boeing India Defense team is currently looking for **Senior Field Service Representative (FSR)- Defense** to be based out at **New Delhi, India.**
Boeing has a multi-year support contract with the aircraft owner/customer. The FSR, in addition to tasks described below, is the Boeing customer facing representative. All day-to-day communication typically flows through the FSR.
FSR position includes a short daily meeting in the evening to convey relevant issues to the program team in US. The goal of the Boeing team is to keep three BBJ aircraft ready to always fly and the FSR represents Boeing to the customer on internal/external issues. That goal will drive many other miscellaneous tasks, not described here, to be performed.
**Position Responsibilities:**
The specific requirements and duties include, but are not limited to, the following:
+ Field Service Representative shall provide 24 hour, 7 days per week on duty/on call field service support for airframe, engines, and Boeing or installed interior systems. This includes developing action plans and coordinating resources to provide solutions to resolve Aircraft On Ground (AOG) situations.
+ FSR work location will be co-located with the customer in the hanger with the aircraft. Boeing FSR team has a private office on site.
+ Provide "Over the Shoulder" instruction in operation, line maintenance, installation, removal, and system troubleshooting.
+ Provide training on the Boeing 737 series or similar operation manuals.
+ Provide hands-on troubleshooting and technical assistance to support organic aircraft field maintenance personnel as required.
+ Provide aircraft specific technical knowledge, interface relationships, maintenance procedural advice, associated troubleshooting guidance, incidental repair assistance, as well as task dependent technical/engineering data or drawing retrieval to support customer personnel
+ Emphasize safety aspects to be observed on Boeing 737 series and similar aircraft.
+ Provide guidance and recommendations to support Service Letters, Service Bulletins and Airworthiness Directives, as required.
+ Participate in meetings with the customer and other contractors as required. Coordinate on-site support visits and meetings with senior IAF leadership
+ Assist customer in getting proposals/price quotes for product and services provisioning and submission of invoices for release of payments.
+ The ability to obtain an Indian Security Clearance allowing access to customer is required.
+ Analyze maintenance difficulties and recommend changes to design, operation, maintenance, inspection, and training to improve the level of maintenance.
+ Assist the aircraft customer in completing accident investigations and failure reports.
+ Participate in technical reviews as requested by the customer.
+ Facilitate component spares, repairs and exchange transactions including the following:
+ Coordinate requirements with customer
+ Coordinate with the customer to export and import components as required
+ Work with freight forwarders/shipping companies to import/export components including coordinating with customer on transactional activities
+ Provide technical and operational content for warranty and spares issues.
+ Assist customer in receipt quality inspection for airworthy spares/materials and resolving issues pertaining to discrepancies in supply, if any.
The customer relies on Boeing-provided supplier support for aircraft and ground support equipment maintenance. Boeing puts suppliers on contract to perform required tasks. Due to the security requirements of the aircraft location the FSR will assist with suppler access including coordinating security clearances with the customer.
The FSR role includes a significant aspect of managing customer airplane software. Familiarity with MBF (including admin role) is key to providing on time SW uploads, Maintenance Performance Toolbox (MPT), Managed File Transfer Transfer (MFT) accounts for delivery of LSAPs/TBR packages and other support as required.
**Employer will not sponsor applicants for employment visa status.**
**Basic Qualifications (Required Skills/Experience):**
+ Bachelor's degree or higher is required as a BASIC QUALIFICATION with **12+** years of relevant experience.
+ FSR must be an individual that has broad experience in the following areas:
+ Boeing 737 series or similar Aircraft Structures and Aircraft Rigging
+ Boeing 737 series or similar Electrical/Environmental and Aircraft Systems
+ Boeing 737 series or similar Navigation and Flight Avionics
+ Aircraft maintenance activities
+ CFM56 Engines/Honeywell 131-9 Auxiliary Power Unit (APU)
**Preferred Qualifications (Desired Skills/Experience):**
+ 5+ years of experience in aircraft maintenance and repair computer applications such as MBF.
+ 5+ years of experience working with industry service documents such as Service Letters, Service Bulletins, or Maintenance Manuals
+ Must be willing to be on call 24x7 as required to support emergent customer requirements.
+ Must be willing to occasionally travel within India to support offsite aircraft modification efforts which may last up to 1 week.
+ Experience reading and interpreting drawings, specifications, material processes, system schematics and wiring diagrams.
+ Logistics experience working with suppliers, freight forwarders, carriers, customs clearance agents is helpful to assist with clearance and delivery of spares/repairs/exchanges to ultimate consignee.
**Typical Education & Experience:**
Education/experience typically acquired through advanced education (e.g. Bachelor) **and typically 13 or more years'** related work experience or an equivalent combination of education and experience (e.g. Master+ 12 years' related work experience.
**Relocation:**
This position does offer relocation within INDIA.
Applications for this position will be accepted until **May. 20, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Education**
Bachelor's Degree or Equivalent Required
**Relocation**
This position offers relocation based on candidate eligibility.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (India)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Process Assistant, UDL8 UFF/SSD FC

New Delhi, Delhi

Posted 1 day ago

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Job Description

Description
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
· Responsible for shift quality and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand-in for Area Manager.
Basic Qualifications
- Speak, write, and read fluently in English
Preferred Qualifications
- Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Process Assistant, UDL8 UFF/SSD FC

New Delhi, Delhi

Posted 1 day ago

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Job Description

Description
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
· Responsible for shift quality and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand-in for Area Manager.
Basic Qualifications
- Speak, write, and read fluently in English
Preferred Qualifications
- Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Regional Sales Training Manager - Delhi

New Delhi, Delhi

Posted 2 days ago

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Job Description

**_MAIN PURPOSE OF ROLE_**
_Summarize the main purpose of the role._
Individual contributor with comprehensive knowledge in specific area.
Ability to execute highly complex or specialized projects.
Adapts precedent and may make significant departures from traditional approaches to develop solutions.
**_MAIN RESPONSIBILITIES_**
-
Plans, develops, and implements technical product training programs for customers, and/or employees, and field support personnel.
-
Technical training may include standard, repeatable modules, customized and new product modules.
-
Obtains information from customer and technical organizations, engineering, software and product requirements to prepare training programs.
-
Prepares lesson plans and training materials.
-
Designs product demonstrations.
-
Develops course content.
-
Determines methodology.
-
Coordinates the development of training aids.
-
Conducts training sessions, product demonstrations, and develops criteria for evaluating effectiveness of training activities.
-
May utilize trainers with technical expertise.
-
May administer tests.
-
Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date.
-
May include military trainers.
**_QUALIFICATIONS_**
**_Education_**
_Education Level_
_Major/Field of Study_
_Or_
_Education Level_
Associates Degree (± 13 years)
**_Experience/Background_**
_Experience_
_Experience Details_
Minimum 7 years
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Territory Business Manager || General Medicine || Sirsa

New Delhi, Delhi

Posted 2 days ago

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Job Description

**Primary Job Function**
- Achieving assigned territory/ geography wise sales target
- Carrying out effective field work without direct day-to-day supervision
- Report field work in daily basis on assigned online system
- Meeting Call Average, Coverage, Frequency coverage Norms of assigned division
**Core Job Responsibilities**
- Generate maximum prescriptions & increase market share
- Promote the Division's products as per strategy
- Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc)
- Facilitating Strategy building
- A good Brand Ambassador
**Minimum** **Education**
BSc/B. Pharma.
**Experience/Training Required**
2+ Yrs of experience Fresher with good communication and analytical skill may also consider Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. Fluent and confident in communication
#LI-DNI
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Technical Account Manager (TAM) 4

New Delhi, Delhi

Posted 2 days ago

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**Job Description**
This is a profile which would be onsite at customer site. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes On-Premise, Hybrid Cloud, Platforms and Databases , and Security services that TAMs may manage in full or in part.
Technical Portfolio
Responsible for 24/7 support of Oracle production database services to ensure the highest standards of availability, resilience, integrity, security and performance required by the business systems in on-premise / Oracle Cloud or end to end Life Cycle management support for Oracle Database (Installation, Migration, Upgradation, Patching, Backup & Recovery, High Availability and Disaster Recovery Solution with RAC)Manage Oracle Engineered Systems (Exadata, Super Cluster, Oracle Database Appliances etc) To manage and resolve Service Requests logged by customers (internal and external) on Oracle Database products and contribute to proactive support activities according to product support strategy and modelOwning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standardsWorking towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)Create a RCA document after analyzing/fixing the issuesContributing to Knowledge Management content creation and maintenanceOperating within Oracle business processes and proceduresRespond and resolve customer issues within Key Performance Indicator targetsMaintaining product expertise within the teamDeveloping and maintaining expertise around Oracle Database and OCIMaintain an up-to-date and in-depth knowledge of new Oracle Database release
SKILLS & COMPETENCIES: 10+ Years of Strong Oracle Database Administration experience maintaining high availability of databases for global operation using Oracle RAC and Data Guard/Standby databasesExperience of managing multiple RDBMS for Enterprise customers and BanksDeep understanding of Oracle Architecture, RAC, Grid Infrastructure(CRS,ASM), RMAN, Data Guard/Physical StandbyShould have performed Major Database UpgradesExperience in Backup and RecoveryExperience in Database Performance Tuning Hands on experience of Oracle Database MigrationHands on experience on Oracle Enterprise ManagerWorking Knowledge of Exadata would be an advantageOracle Certification, preferably OCP would be an advantage
Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract
Career Level - IC4
**Responsibilities**
+ Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer's industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.
+ Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions.
+ Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.
+ Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
+ Identify and submit delivery leads for new opportunities and contract renewals.
+ Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution.
+ Establish and maintain a delivery governance model with the customer at the management and executive levels.
+ Perform scope and risk management.
+ Contribute to initiatives for Oracle delivery organizational process improvement and tool development.
+ Conduct periodic Service Account Planning and Account Reviews.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Principal Solution Engineer - OCI

New Delhi, Delhi

Posted 2 days ago

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**Job Description**
The responsibilities of a Principal Solution Engineer at our Solution Engineering (SE) Hub are broad and the challenges are demanding. You will be expected to constantly deliver more - more innovation, more value for our customers, and more revenue. This position offers you an opportunity to work with prospects and customers across a variety of market segments and industries. In addition to understanding the key requirements of these businesses, you will deliver demonstrations to show the functional and technical capabilities of Oracle's Cloud solutions that meet the customer's needs.
If you have a great attitude and technical acumen, passion for business and technology, willingness to thrive in an environment that is challenging yet rewarding, thought leadership and technical specialisation across multiple domains, you should consider this role at our Solution Engineering Hub.
Career Level - IC4
**Responsibilities**
**What You'll Do**
As an **Principal Solution Engineer at SE Hub** , you will:
+ Work alongside other solution engineers and sales representatives to support business targets by providing technical and business consulting expertise for on-premises and cloud solutions.
+ Be responsible for discovery calls, solution architecture designs, and delivery of solution demonstrations, proof of concepts & high quality technical presentations to customers and prospects.
+ Design, validate and present Oracle technical solutions with advanced product concepts, features and benefits, future direction, and third-party complimentary products integration.
+ Participate & present in customer workshops, events, forums.
+ Develop and manage customer references through high quality technical engagement and professional relationships.
+ Collaborate with varied internal and external stakeholders, including teams from engineering, product management, partners, ISVs to design, configure, implement (PoC/ MVP) high quality solutions for highest levels of customer satisfaction.
+ Support Senior leadership team with ideas and thoughts to drive innovation and startegic initiatives. Lead and drive some of these initaives to grow our business.
+ Independently handle complex situations with minimal guidance.
+ Be a role model, a mentor and a guide for younger team members.
**Required Skills/Experience**
**What We Look For**
+ Graduate in Information Technology, Information Systems or equivalent
+ About 10 year of overall experience in relevant functional or technical area
+ Demonstrated interest and competence or working knowledge in at least two or more of the following areas:
+ Cloud Computing - Cloud Infrastructure, Cloud Native, DevOps, CloudOps, Multi-Cloud, Hybrid-Cloud environments
+ Databases & Data Management
+ Data Science, Analytics & Business Intelligence
+ Artificial Intelligence, Machine Learning, Neural Networks
+ Application Integration Skills, PaaS4SaaS
+ Open Source Technologies
+ Strong personal drive and can-do attitude
+ Excellent interpersonal skills, verbal and written English communication and active listening skills
+ Ability to learn new products & technologies and adapt to new projects & environment quickly
+ Ability to lead and drive projects and initiatives
+ Good time management and organised
+ Residing in India, open to travel occasionally
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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