537 Customer Service jobs in Delhi

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

Job Description

Job Title: Calling Executive - Cart Recovery & Customer Support

Location: Netaji Subhash Place

About Us:

Weldots is a fast-growing eCommerce company focused on delivering exceptional customer experiences. We are seeking a motivated and customer-oriented Calling Executive to help recover abandoned carts by engaging with customers, addressing their queries, and guiding them to complete their purchases.

Key Responsibilities:

* Make outbound calls to customers who have abandoned their carts.

* Understand customer concerns and answer product or order-related queries.

* Persuade customers to complete their purchase by explaining offers, discounts, or product benefits.

* Document customer feedback and share insights with the operations and marketing teams.

* Maintain records of calls, follow-ups, and conversions.

* Ensure a positive and helpful customer experience during every interaction.

Qualifications & Skills:

* 0-2 years of experience in telecalling, telesales, or customer service (freshers can apply).

* Excellent communication skills (English & Hindi preferred).

* Customer-centric approach with good listening skills.

* Persuasive and empathetic with the ability to handle objections confidently.

* Basic computer knowledge for updating records.

Job Type: Full-time

Pay: ₹11, ₹18,000.00 per month

Language:

• English (Preferred)

Work Location: In person

We are hiring for hiring for the Customer Support position in our organisation, In case you are interested please share your CV at

Qualifications

• Grad/ug both can apply
• Candidate with international bpo exp can apply.
• Freshers can apply.

We are seeking a Customer Service Representative (CSR) to join our team. The CSR will act as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about our products and services.

Job Types: Full-time, Fresher

Pay: ₹11, ₹17,379.34 per month

Benefits:

• Health insurance

Language:

• Hindi (Required)

Work Location: In person

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Job description:

Interested Candidate can call at

Age not more than 30 years

Looking for Immediate Joiner

Current location should be Delhi NCR only with Excellent written and spoken and typing speed

Role Overview

As a Chat Process Executive, you will be the first point of contact for our students and parents, providing real-time assistance through chat platforms. Your role is crucial in ensuring a seamless learning experience by addressing inquiries, resolving issues, and offering guidance with empathy and efficiency.

Key Responsibilities

Customer Interaction: Respond promptly and professionally to student and parent inquiries via live chat, ensuring clarity and accuracy in information provided.

Issue Resolution: Identify and resolve concerns related to course content, technical issues, and account management.

Documentation: Maintain detailed records of interactions, feedback, and resolutions to inform continuous improvement.

Collaboration: Work closely with academic and technical teams to escalate and resolve complex issues.

Feedback Loop: Gather and relay user feedback to relevant departments to enhance our services.

Knowledge Update: Stay informed about our course offerings, platform updates, and policies to provide accurate information.

Qualifications

Education: High school diploma or equivalent; a bachelor's degree is a plus.

Experience: 0- 5 years in customer support or a related field

Communication Skills: Exceptional written English proficiency with a friendly and empathetic tone.

Typing Speed

Problem-Solving: Strong analytical skills to troubleshoot and resolve issues efficiently.

Multitasking: Ability to manage multiple chat conversations simultaneously without compromising quality.

Preferred Attributes

Adaptability: Comfortable working in a dynamic, fast-paced environment.

Cultural Sensitivity: Ability to interact with a diverse, global user base with respect and understanding.

Time Management: Efficiently prioritize tasks to meet response time targets.

Team Player: Collaborative mindset to work effectively with cross-functional teams.

What We Offer

Professional Growth: Opportunities for career advancement within a growing global organization.

Supportive Environment: Access to training resources and a collaborative team culture.

Global Exposure: Engage with an international community of learners and educators.

If you're passionate about education and excel in providing exceptional customer support, we'd love to hear from you

Job Types: Full-time, Permanent, Fresher

Benefits:

Cell phone reimbursement

Commuter assistance

Internet reimbursement

Leave encashment

Paid sick time

Interested Candidate can call at

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Work from home

Work Location: In person

Hiring: Customer Relation Executive

Location:
 Shalimar Bagh, Delhi

Open Positions:
 2

Experience:
 02 years

Employment Type:
 Full-time | 
Hybrid
 (3 days office + 3 days WFH)

Role Overview

Are you enthusiastic, confident, and passionate about connecting with people?

We are looking for 
Customer Relation Executives
to join our growing sales team at 
Ecoste
. In this role, you will reach out to potential customers, explain our products, and help generate new business opportunities while building lasting relationships.

Key Responsibilities

1. Make outbound calls to potential customers across India.
2. Introduce and promote 
   Ecoste products and services
    effectively.
3. Understand customer needs, schedule appointments, and manage follow-ups.
4. Maintain accurate call logs and update CRM/lead management systems.
5. Handle queries in a 
   polite, professional, and solution-oriented
    manner.

Required Skills

• Excellent communication skills with a 
  neutral accent
   (Hindi & English mandatory; regional languages a plus).
• Basic understanding of 
  sales and customer service handling
  .
• Resilience to handle rejection and maintain a motivated, positive approach.
• Familiarity with 
  CRM tools
   (preferred, but training will be provided).

Qualifications

• Minimum 
  12th pass
  ; Graduate preferred.
• Prior experience in 
  telecalling, telesales, or BPO
   is an advantage but not mandatory.

What We Offer

Fixed Salary + 
Attractive Performance Incentives

Comprehensive training and supportive work culture

Hybrid work model for better work-life balance

Clear career growth opportunities within a fast-growing organization

Role:

• Other

Company Description

WM is North America's leading provider of integrated environmental solutions, committed to managing and reducing waste from collection to disposal while recovering valuable resources and creating renewable energy. With a mission to maximize resource value and minimize environmental impact, WM tailors services to meet the needs of nearly 20 million customers across municipal, commercial, industrial, and residential sectors. Headquartered in Houston, the company operates an extensive network of collection operations, transfer stations, landfill disposal sites, waste-to-energy plants, recycling plants, and beneficial-use landfill gas projects.

Role Description

This is a full-time, on-site Customer Service Representative role located in Delhi, India. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing information about services, and maintaining customer satisfaction. Day-to-day tasks include answering phone calls, responding to emails, processing orders, and coordinating with other departments to ensure timely and accurate service delivery.

Qualifications

• Strong communication and interpersonal skills
• Proficiency in managing customer queries and resolving complaints
• Basic computer and data entry skills
• Experience with CRM software is a plus
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving abilities and attention to detail
• Prior experience in customer service is preferred
• High school diploma or equivalent; a bachelor's degree is a plus

Customer Interaction:

Answer inbound calls and handle customer inquiries professionally.

Make outbound calls to potential leads, providing information about DHI services.

Maintain a high level of product and service knowledge to address customer concerns.

Appointment Scheduling:

Coordinate and schedule appointments for consultations and procedures.

Follow up with clients to confirm appointments or reschedule if necessary.

Lead Management:

Handle and manage potential customer leads effectively.

Record customer information and keep accurate call records in the CRM system.

Customer Support:

Ensure a smooth and efficient communication process between the client and the clinic staff.

Provide aftercare support by addressing client follow-up queries post-procedure.

Sales and Upselling:

Understand customer needs and promote relevant services or upgrades.

Meet or exceed targets for client conversion and satisfaction.

Prepare daily, weekly, and monthly reports on customer interactions and lead conversion.

Collaborate with the Call Center Manager to identify areas of improvement.

Required Skills and Qualifications:

Freshers may apply

Communication: Excellent verbal and written communication skills in both English and Hindi.

Please Contact:

Sheela Shah

Manager HR Mob:

Email: |