6,800 Service Representative jobs in India

Developing and maintaining a healthy relationship with existing clients and presenting customized solutions for the client’s needs.
- Oversee all projects from inception to completion by leading the client from initial engagement through final project closeout.
- Actively engaging with the creative and designing team to ensure that the solution being presented to the client meets/exceeds expectations.
- Assist senior management in events related work.
- Create excel sheets and power point presentations for the company and clients.
- Make travel arrangements and book hotels according to the requirement of the event.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (required)
- client service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Hyderabad, Telangana (required)

Ability to Relocate:

- Hyderabad, Telangana: Relocate before starting work (required)

**Speak with the employer**
+91

'' URGENT HIRING FOR ''

Client Servicing

Business development

Sales

Experience - 2 to 5 years

Requirements: Smart, presentable, confident and good communication skills

LOCATION - MUMABAI

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Role: Client Officer

Qualification: 12th Pass or Any degree.

Bike and driving licence Mandatory

Product: JLG(Joint Liability Group)

Responsibility: Enabling Business Growth in assigned territories.

Exp: 0 -1 years in MFI (Freshers) Welcome

Location: Coimbatore(Sundarapuram)

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to Relocate:

- Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

Ensuring a positive and professional client service experience.

Directing client complaints or complex queries to relevant departments in a timely manner.

Providing clients with technical assistance on products and services.

Expediting serious issues to management toward prompt resolution.

Building positive client relations by checking in regularly and following up on active processes.

Maintaining client records and documenting processes.

Identifying potential client services concerns and facilitating proactive intervention steps.

Keeping track of new products on offer, as well as emerging trends in client services.

Recommending product improvements based on client services feedbac**k.**

**Minimum Experience 3 Years**

**Thanks & Regards**

**Tanupreet(HR)**

**Hirex Services**

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Client Servicing Executive (Finance Company)

**Responsibilities**:

- Manage client relationships and provide exceptional service.
- Assist with account setup, transactions, and paperwork.
- Resolve client inquiries and issues promptly.
- Educate clients on financial products and services.
- Identify cross-selling opportunities.

Qualifications:

- Bachelor's degree in Finance or related field.
- Previous client servicing experience in finance preferred.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and CRM software.
- Attention to detail and ability to multitask.

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Job Description: Client Services Representative**

**Role Overview**

We are looking for an enthusiastic and detail-oriented **Client Services Representative **to join our team in IT City, Mohali. This is a full-time position where you will play a key role in maintaining client relationships, ensuring customer satisfaction, managing financial transactions, and addressing client service issues with professionalism and efficiency.

**Key Responsibilities**

Serve as the primary point of contact for clients, ensuring seamless communication and exceptional customer service.

Address client inquiries, resolve concerns, and ensure overall customer satisfaction. Oversee financial transactions and manage budgets in coordination with clients and internal teams.

Build and maintain strong, long-lasting client relationships.

Coordinate with internal departments to ensure client needs are met effectively and efficiently.

Prepare client reports, presentations, and maintain accurate records.

**Qualifications**

**Education**:MBA in Marketing or related field (Freshers with strong skills are welcome to apply).

**Experience**: 0-1 year of relevant experience; prior experience in the real estate advertising or marketing industry is preferred.

Excellent communication and interpersonal skills.

Strong ability to multitask, prioritize, and manage time effectively.

Proficiency in client service and relationship management.

Experience in handling financial transactions and managing budgets.

Attention to detail and problem-solving skills.

A collaborative mindset with the ability to work independently when needed.

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Master's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Finance Team and advance your career as a Customer Service Representative

Job Purpose

At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Crafting a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive ground breaking digital solutions and agile ways of working.

The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels.

The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer happiness.

Customer Facing  CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually lead customer expectations through various contact channels. CSRs are the first point of contact for BP telephone based enquiries.

Key Accountabilities

• Implement day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values.
• Leverage understanding of specific processes / systems and act as the first and second point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts and terminals.
• Provide customer service via the internet, phone, fax and email to support activities including:
  • Account set-up, allocation and delivery issues.
  • Order processing and order fulfilment.
  • Sales order tracking.
  • Supervise supply outages and react accordingly for incoming and existing orders.
  • Retail marketing programme information, policy and product fulfilment.
  • Retail site experience complaints, fuel quality claims, site locator etc.
  • Complaint resolution, identification and management of complaint root causes.
• Log, assign and track progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems.
• Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues.

Education, Experience

• Graduation or equivalent
• Up to 3 years previous experience customer service skills in a telephone environment and or customer services environment preferred.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

At bp, we’re reimagining energy for people and our planet. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new FBT center in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT center will drive ground breaking digital solutions and agile ways of working.

The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels.

The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction.

Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CSRs are the first point of contact for BP telephone-based enquiries.

Key Accountabilities and challenges:

Functional:

• Implement day-to-day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values.

• Leverage understanding of specific processes / systems and act as the first and second point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fueling sites, branded and unbranded customers, commercial and strategic accounts and terminals.

  • Provide customer service via the internet, phone, fax and email to support activities including:

  • Account set-up, allocation and delivery issues.

  • Order processing and order fulfilment.

  • Sales order tracking.

  • Supervise supply outages and react accordingly for incoming and existing orders.

  • Retail marketing programme information, policy and product fulfilment.

  • Retail site experience complaints, fuel quality claims, site locator etc.

  • Complaint resolution, identification and management of complaint root causes.

• Log, assign and supervise the progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems.

• Support GBS activities through immediate triage, escalation (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues.

Service Management & Continuous Improvement:

• Manage and maintain customer expectations, referencing pre-established service level agreements where applicable.

• Make recommendations on existing knowledge base documents and identify knowledge gaps.

• Build and maintain positive relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high-quality service.

• Highlight process gaps and inefficiencies; proactively seek solutions to increase efficiency and / or level of service provided.

• Perform user acceptance testing in service centre technology and ERP systems to help ensure effective improvement execution.

Crucial Education & Experience:

• Graduate degree or equivalent experience. Bachelor’s Degree in Economics, Business, Finance, Accounting or related field with relevant language skills.

• 3+ years previous experience customer service skills in a telephone environment and our customer services environment preferred.

• Must demonstrate a solid understanding of customers’ needs / behaviors

• Excellent written/oral communication skills and ability to build effective working relationships

• Strong time management and organization skills

• Highly motivated

• Intermediate knowledge of MS Office application

• Experience using SAP and/or Siebel is an advantage

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Take chat messages per day from customers who have questions about their health benefits
+ Support secure email inquiries
+ Use personality and our tools to help customers through the health care benefits available to them
+ Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the "dos and don'ts" of online communication
+ Type at a reasonable pace, 30-35 words a minute (WPM)
+ Provide product information, use service engagement skills, and efficiently use service resources
+ Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools
+ App, Website, and SMS savvy: Consumers who accept an engagement will have high expectations of the associate's knowledge
+ Associate will need to maintain a high level of familiarity with the digital property the consumer is using
+ Read between the lines." Visitors don't necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
+ Adapt to continual change as the department fine-tunes the messaging program
+ Maintain a healthy brand-to-consumer relationship that benefits the consumer. Communicate with consumers primarily through messaging
+ Unlike other forms of communication, messaging grants both you and the consumer time flexibility, and keeps you connected even after the immediate question has been answered. The result is a superior customer service experience for the consumer, and a superior professional experience for you - where you can personalize your interactions and have a meaningful impact on our business
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Any Graduate (Excluding B tech/MCA)
+ Proven excellent interpersonal and business communications skills - verbal and written
+ General knowledge of computers and business operations
+ Minimum typing speed of 35-40 Words Per Minute
+ Comfortable to work in night shift
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
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