What Jobs are available for Operations in Delhi?

• Coordinating catering event logistics, including menu selection, staffing, equipment, and venue coordination (remotely).
• Communicating effectively with clients to understand their needs, provide quotes, and confirm booking details.
• Liaising with chefs and kitchen staff to ensure timely preparation and delivery of food orders.
• Managing delivery schedules and coordinating with transportation providers to ensure on-time arrival.
• Troubleshooting and resolving any issues that arise during event execution, maintaining a high level of client satisfaction.
• Maintaining accurate records of client information, orders, and event details in the company's CRM system.
• Assisting in the development of catering proposals and contracts.
• Monitoring inventory levels of catering supplies and coordinating replenishment as needed.
• Gathering client feedback post-event and contributing to service improvement initiatives.
• Ensuring compliance with food safety and hygiene standards throughout the catering process.
• Collaborating with the marketing team on promotional materials and strategies.

• Manage and coordinate complex executive calendars, scheduling meetings, appointments, and travel arrangements with meticulous attention to detail.
• Act as a primary point of contact, screening and prioritizing communications, and responding to inquiries on behalf of executives.
• Prepare agendas, minutes, and follow-up actions for meetings, ensuring clear communication and accountability.
• Coordinate the logistics for virtual meetings and events, including platform setup and attendee coordination.
• Assist with the preparation of presentations, reports, and other documentation.
• Manage expense reporting and reconciliation for executives.
• Conduct research and gather information as needed to support executive decision-making.
• Maintain organized digital filing systems and ensure efficient document management.
• Onboard new remote team members, providing necessary information and resources.
• Support various operational tasks to streamline workflows and improve efficiency across the organization.
• Handle sensitive and confidential information with the utmost discretion.

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 5-7 years of experience as an Executive Assistant or Operations Coordinator, preferably supporting senior leadership in a remote setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with video conferencing tools (Zoom, Google Meet, Microsoft Teams) and project management software.
• Exceptional organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and a proactive approach to anticipating needs.
• High level of discretion and confidentiality.
• Demonstrated ability to work independently and effectively in a remote environment.
• A dedicated home office setup with reliable high-speed internet connectivity.

Company Description

SDS, a distinguished name in the MICE industry with a proud legacy spanning 25 years. Over the past quarter of a century, SDS has established itself as one of the most reputable companies in the business, delivering exceptional Meetings, Incentives, Conferences, and Exhibitions across the globe. Our commitment to excellence and innovation has earned us a prominent place in the industry, making us a trusted partner for clients worldwide.

Role Description

This is a full-time on-site role for a MICE Operations professional located in South Delhi.

The MICE Operations professional will be responsible for day-to-day tasks such as organizing meetings, incentives, conferences, and exhibitions.

Additional tasks include coordinating with various vendors, Hotels, managing event logistics, making presentations, negotiations with Hotels / vendors, Costing and financial management, client communication, and on-site event execution.

Qualifications

• Strong Analytical Skills and Operations Management skills
• Proficient in Communication and Sales
• Expertise in Project Management
• Attention to detail and ability to handle multiple tasks simultaneously
• Capability to work in a fast-paced environment
• Bachelor's degree in Business, Tourism, Hospitality, or related field
• Experience in MICE industry is a must

Operations Executive

We are seeking a dynamic Operations Executive to strengthen our demand-side operations. This role sits at the core of Kapable’s growth engine, ensuring seamless lead management, optimized CRM workflows, actionable reporting, and cross-functional alignment. You will be the bridge between data, process, and execution, driving operational excellence while enabling the sales team to focus on closing.

Key Responsibilities

• Lead Lifecycle Management – Oversee the complete journey of leads, from acquisition to conversion, ensuring accuracy, timely follow-ups, and zero leakages.
• CRM & HubSpot Ownership – Maintain, optimize, and audit CRM workflows; monitor pipelines; ensure data hygiene and system efficiency.
• Operational Audits – Conduct regular checks on lead records, workflows, and dashboards to spot gaps, improve compliance, and maintain reporting integrity.
• Outbound & Cold Lead Engagement – Support demand creation by reaching out to cold or dormant leads and reactivating interest through structured workflows.
• Communication Strategy Support – Collaborate with sales and marketing to design, test, and refine lead communications across touchpoints.
• Cross-Functional Collaboration – Partner with sales, marketing, and product teams to streamline processes, align goals, and improve lead handling.
• Demand-Side Reporting – Build trackers, schedules, and operational frameworks for daily, weekly, and monthly reviews.
• Insight-Driven Improvements – Use analytics and performance dashboards to identify trends, optimize workflows, and recommend process innovations.
• Point of Contact for Ops Queries – Resolve lead-related issues, data gaps, and escalations quickly and effectively.
• Stakeholder Communication – Share timely updates, process changes, and performance reports with internal stakeholders.

Requirements

• Excellent communication and collaboration skills; able to influence across teams.
• Highly organized, detail-oriented, and comfortable managing multiple priorities.
• Strong analytical and problem-solving skills with a data-driven approach.
• Hands-on experience with HubSpot (or similar CRMs) ; proficiency in Google Suite.
• Prior experience in operations, sales ops, or CRM management is a plus.

Why Join Us?

This role is more than execution — it’s about building systems, spotting opportunities, and driving growth. You’ll get exposure to cross-functional strategy, work closely with leadership, and directly impact the way Kapable scales.

Job Profile:

• To accomplish the North Region operational activity, and escalate when necessary to Management.
• To ensure the appropriate staffing in the Operations Team and to drive future-oriented workforce planning, in line with productivity targets
• To effectively manage and be overall accountable for the performance of the operations teams.
• To ensure the implementation of operational Standards & Guidelines .
• To monitor operational performance of designated Branch Operations.

General Management and Leadership

• Drive effective and future-oriented resource planning in the organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies.
• Effectively manage the performance of the OPS teams, coach and support the team leaders as necessary
• Escalate quality / performance issues to Management when necessary.
• Update and support rolling forecast estimates on a monthly basis
• Ensure strict adherence to the Code of Conduct
• Drive profitability.
• Ensuring profitability in the day-to-day operations
• Drive actions to maximize profit on file level and to eliminate loss-making files
• Ensure compliance.
• Ensure consistent achievement of operational standards to meet customer requirements.
• Manage and monitor productivity KPIs against budget, initiate corrective actions.
• Optimize and implement operational standards & guidelines and drive continuous improvement of operations Team.
• Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.

Qualifications

• Good knowledge of all the products in Freight industry
• Market Knowledge (customers, competitors, suppliers, overall environment)

Educational background / Work experience

• Minimum 5 years of Freight forwarding industry
• Minimum 3 years of experience in people management and leadership, including recruitment, training & development, coaching, conflict and performance management.

️ Supervisor – Operations

Location: New Delhi

Company: Aviaarc Trip Support Pvt Ltd

Employment Type: Full-Time

Experience Level: Mid–Senior Level

No of Vacancies: 02

License Requirement: Flight Dispatch License (Preferred)

About the Company

ATS is a fast-growing trip support company delivering comprehensive aviation solutions to business aviation, charter, cargo, and commercial operators worldwide. We specialize in flight planning, permits, ground handling, fuel coordination, crew support, and more — ensuring smooth operations 24/7 across the globe.

As we continue to expand, we are looking for an experienced and proactive Operations Supervisor with a Flight Dispatch License (preferred) to lead and support our operations team in delivering efficient and safe flight support services.

Position Overview

The Operations Supervisor plays a critical role in overseeing the daily operations of our trip support and dispatch team. You will ensure that all missions are executed safely, efficiently, and in compliance with international aviation standards. Working closely with internal departments, clients, and vendors, you will also mentor junior operations staff and serve as the point of contact during irregular operations.

Key Responsibilities

• Supervise the day-to-day operations of the flight dispatch and trip support teams.
• Provide technical oversight for flight planning, route analysis, overflight/landing permits, NOTAMs, slots, weather briefings, and ground handling coordination.
• Ensure that all dispatch-related activities comply with regulatory requirements and company SOPs.
• Act as the shift lead, providing support and guidance during complex or time-sensitive operations.
• Coordinate with global authorities, service providers, and clients to ensure timely and compliant mission execution.
• Train and mentor junior dispatchers and coordinators; assist in onboarding new team members.
• Prepare flight packages for accuracy and completeness.
• Identify and escalate operational risks or irregularities in real time.
• Participate in internal audits, quality control, and continuous improvement initiatives.

Required Qualifications

• Flight Dispatch License (DGCA, FAA, EASA, GCAA, or equivalent recognized certification).
• 4+ years of experience in flight operations, dispatch, or trip support
• Solid understanding of international aviation regulations, airspace structures, and trip planning.
• Experience with flight planning and dispatch software (e.g., ARINC, PPS, Jeppesen, RocketRoute, etc.).
• Excellent communication, problem-solving, and decision-making skills.
• Ability to work under pressure in a 24/7 operational environment.

Preferred Qualifications

• Prior supervisory or team lead experience in a similar role.
• Familiarity with business aviation operations and client service standards.
• Multilingual skills are an asset.

What We Offer

• Competitive salary
• Opportunity to grow into senior leadership roles
• Dynamic work environment with a global client base
• Training and development opportunities