137 Process Improvement jobs in India
Process Improvement Lead
Bengaluru, Karnataka
GKN Automotive
Posted 4 days ago
Job Viewed
Job Description
. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.
0
Process Improvement Lead
Bangalore, Karnataka
GKN Automotive
Posted 4 days ago
Job Viewed
Job Description
. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.
1
Process Improvement Manager
Karnataka, Karnataka
Furlenco
Posted today
Job Viewed
Job Description
About the Role:
At Furlenco, we're not just moving furniture, we're reshaping how India experiences home living. As our Process Improvement Manager , you’ll be at the heart of this transformation, elevating how we manage last-mile delivery and inventory across our fulfillment centers.You won’t be stuck behind a desk- you'll be on the floor with the teams, dissecting workflows, asking the right questions, and building smarter systems. From streamlining our last-mile delivery to optimizing how we track and move inventory, you’ll bring the clarity, efficiency, and spark we need to grow faster and serve better.
What You’ll Own:
- Simplify & Scale : Identify gaps in our last-mile and inventory processes, eliminate waste, and build SOPs that actually work across all our fulfillment centers.
- Own Data : Analyze operational data, spot trends, build dashboards (Excel, SQL, Power BI/Tableau), and use insights to power real change.
- On-Ground Hustle : Work closely with our ground teams and delivery partners; understand bottlenecks firsthand, co-create solutions, and drive adoption.
- Lead the Change : Be the face of process excellence from building improvement roadmaps to running workshops and embedding a culture of kaizen in operations.
- Think Big, Act Now : Visualize the future of operations at Furlenco and help us get there faster, better, and smarter.
What We’re Looking For:
Education : Bachelor’s in Engineering, Supply Chain, Operations or related field. Lean Six Sigma (Green/Black Belt) a big plus.
Experience : 4+ years in process improvement or ops excellence, preferably in logistics, e-commerce, or any high-speed operations environment.
Skills :
- A curious mind with strong problem-solving chops
- Proficiency in Excel, SQL, and BI tools like Power BI/Tableau
- Ability to turn messy data into actionable insights
- Confidence to collaborate with stakeholders across levels
- Ownership mindset and a love for fieldwork- frequent travel to FCs is part of the ride
Why Furlenco?
At Furlenco, we believe great things happen when people are empowered- to challenge, experiment, and grow. Whether you’re streamlining delivery flows or rethinking warehouse processes, you’ll be trusted with big problems and supported with bigger opportunities.Your ideas will matter, your curiosity will be valued, and your growth, both personal and professional, will be part of our journey. If you’re looking to leave a mark, not just do a job-this is the place.
This advertiser has chosen not to accept applicants from your region.
2
Process Improvement Lead
Noida, Uttar Pradesh
TELUS Digital
Posted today
Job Viewed
Job Description
Job Location: Noida Sec 135
Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)
Certification: Six Sigma (Mandate)
About the Role:
As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.
Key Responsibilities:
- Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
- Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
- Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
- Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
- Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes
Skills and Qualifications:
- 7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
- Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
- Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
- Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
- Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
- Exceptional storytelling, presentation, and consulting skills for executive-level communication.
- Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
- Project management and leadership capabilities, including stakeholder influence and cross-team coordination
- Process-improvement expertise and intellectual curiosity to drive testing and actionable change
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
This advertiser has chosen not to accept applicants from your region.
3
Process Improvement Consultant
Kochi, Kerala
Zellis
Posted today
Job Viewed
Job Description
About the role:
As part of our Business Support and Transformation Team this role will be responsible for identifying and delivering measurable improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of working and embedding strategically critical business-initiated improvements and initiatives across the UK and Kochi. This includes driving change which improves customer satisfaction, reducing cost or maximising revenue and reducing risk.
Roles and Responsibilities:
- Lead strategic and tactical change programmes delivering step change improvements to our payroll process
- Analysing the payroll process and challenging teams so we can standardise and automate our business processes
- Partner with the Services teams to identify improvements that will deliver material business outcomes – including improving customer satisfaction, reducing cost to serve or maximising revenue; using data to inform initiatives, responding at pace, being proactive and increasing efficiency and compliance
- Develop the case for major change for each improvement initiative – (expected benefits, cost, resources, delivery time frame, risks & implementation difficulty)
- Own prioritisation of initiatives to ensure focus on the most impactful areas and build an ongoing backlog of improvement
- Participate in improvement projects such as process re-engineering and change initiatives to reduce waste or process defects, working with the teams to fully embed the changes to maximise the anticipated benefits – using proven improvement techniques such as lean processing
- Maintain standard document repository, ensuring documents are up to date and that the relevant teams are working with the latest version of the standard.
- Update existing process documentation or create new working instructions in relation to new initiatives or features released through Zellis systems or new legislation.
- Support Zellis initiated programmes with process expertise in structured improvement methods and tools.
- Champion and put in place mechanisms to ensure long term adoption and that the change sticks
Essential Skills, knowledge and expertise:
- Employees with 5+ years of experience in process improvement projects (Process improvement as a major role)
- Experience with Six Sigma or equivalent Lean Certification.
- Experience in delivering improvement projects with measurable outcomes that can result in FTE efficiency, enhanced customer experience and sustaining service levels
- Demonstrable experiencing partnering and influencing across teams
- Experience with Microsoft Excel, Word and Powerpoint
- Experience in Visio will be an added advantage
- Excellent written and verbal communications skill - being able to clearly and confidently set out what the changes will deliver and how we get there and manage stakeholders
- Structured and analytical – using data to drive decision making
- Experience with payroll processing (Optional)
- Clear creative thinker – able to see the bigger picture.
- Curious – looking at best practice exists and how this can be applied.
- Completer finisher – to ensure change is embedded and measured ongoing
- Leadership – ability to lead and challenge other teams
- Ability to work at pace, achieving set deadlines with attention to detail.
- Able to demonstrate good organisational and time management skills
This advertiser has chosen not to accept applicants from your region.
4
Process Improvement Lead
Noida, Uttar Pradesh
TELUS Digital
Posted today
Job Viewed
Job Description
Job Location: Noida Sec 135
Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)
Certification: Six Sigma (Mandate)
About the Role:
As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.
Key Responsibilities:
Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes
Skills and Qualifications:
7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
Exceptional storytelling, presentation, and consulting skills for executive-level communication.
Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
Project management and leadership capabilities, including stakeholder influence and cross-team coordination
Process-improvement expertise and intellectual curiosity to drive testing and actionable change
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)
Certification: Six Sigma (Mandate)
About the Role:
As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.
Key Responsibilities:
Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes
Skills and Qualifications:
7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
Exceptional storytelling, presentation, and consulting skills for executive-level communication.
Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
Project management and leadership capabilities, including stakeholder influence and cross-team coordination
Process-improvement expertise and intellectual curiosity to drive testing and actionable change
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
This advertiser has chosen not to accept applicants from your region.
5
Process Improvement Manager
Bengaluru, Karnataka
Furlenco
Posted 1 day ago
Job Viewed
Job Description
About the Role:
At Furlenco, we're not just moving furniture, we're reshaping how India experiences home living. As our Process Improvement Manager , you’ll be at the heart of this transformation, elevating how we manage last-mile delivery and inventory across our fulfillment centers.You won’t be stuck behind a desk- you'll be on the floor with the teams, dissecting workflows, asking the right questions, and building smarter systems. From streamlining our last-mile delivery to optimizing how we track and move inventory, you’ll bring the clarity, efficiency, and spark we need to grow faster and serve better.
What You’ll Own:
Simplify & Scale : Identify gaps in our last-mile and inventory processes, eliminate waste, and build SOPs that actually work across all our fulfillment centers.
Own Data : Analyze operational data, spot trends, build dashboards (Excel, SQL, Power BI/Tableau), and use insights to power real change.
On-Ground Hustle : Work closely with our ground teams and delivery partners; understand bottlenecks firsthand, co-create solutions, and drive adoption.
Lead the Change : Be the face of process excellence from building improvement roadmaps to running workshops and embedding a culture of kaizen in operations.
Think Big, Act Now : Visualize the future of operations at Furlenco and help us get there faster, better, and smarter.
What We’re Looking For:
Education : Bachelor’s in Engineering, Supply Chain, Operations or related field. Lean Six Sigma (Green/Black Belt) a big plus.
Experience : 4+ years in process improvement or ops excellence, preferably in logistics, e-commerce, or any high-speed operations environment.
Skills :
A curious mind with strong problem-solving chops
Proficiency in Excel, SQL, and BI tools like Power BI/Tableau
Ability to turn messy data into actionable insights
Confidence to collaborate with stakeholders across levels
Ownership mindset and a love for fieldwork- frequent travel to FCs is part of the ride
Why Furlenco?
At Furlenco, we believe great things happen when people are empowered- to challenge, experiment, and grow. Whether you’re streamlining delivery flows or rethinking warehouse processes, you’ll be trusted with big problems and supported with bigger opportunities.Your ideas will matter, your curiosity will be valued, and your growth, both personal and professional, will be part of our journey. If you’re looking to leave a mark, not just do a job-this is the place.
At Furlenco, we're not just moving furniture, we're reshaping how India experiences home living. As our Process Improvement Manager , you’ll be at the heart of this transformation, elevating how we manage last-mile delivery and inventory across our fulfillment centers.You won’t be stuck behind a desk- you'll be on the floor with the teams, dissecting workflows, asking the right questions, and building smarter systems. From streamlining our last-mile delivery to optimizing how we track and move inventory, you’ll bring the clarity, efficiency, and spark we need to grow faster and serve better.
What You’ll Own:
Simplify & Scale : Identify gaps in our last-mile and inventory processes, eliminate waste, and build SOPs that actually work across all our fulfillment centers.
Own Data : Analyze operational data, spot trends, build dashboards (Excel, SQL, Power BI/Tableau), and use insights to power real change.
On-Ground Hustle : Work closely with our ground teams and delivery partners; understand bottlenecks firsthand, co-create solutions, and drive adoption.
Lead the Change : Be the face of process excellence from building improvement roadmaps to running workshops and embedding a culture of kaizen in operations.
Think Big, Act Now : Visualize the future of operations at Furlenco and help us get there faster, better, and smarter.
What We’re Looking For:
Education : Bachelor’s in Engineering, Supply Chain, Operations or related field. Lean Six Sigma (Green/Black Belt) a big plus.
Experience : 4+ years in process improvement or ops excellence, preferably in logistics, e-commerce, or any high-speed operations environment.
Skills :
A curious mind with strong problem-solving chops
Proficiency in Excel, SQL, and BI tools like Power BI/Tableau
Ability to turn messy data into actionable insights
Confidence to collaborate with stakeholders across levels
Ownership mindset and a love for fieldwork- frequent travel to FCs is part of the ride
Why Furlenco?
At Furlenco, we believe great things happen when people are empowered- to challenge, experiment, and grow. Whether you’re streamlining delivery flows or rethinking warehouse processes, you’ll be trusted with big problems and supported with bigger opportunities.Your ideas will matter, your curiosity will be valued, and your growth, both personal and professional, will be part of our journey. If you’re looking to leave a mark, not just do a job-this is the place.
This advertiser has chosen not to accept applicants from your region.
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6
Process Improvement Consultant
Kochi, Kerala
Zellis
Posted 1 day ago
Job Viewed
Job Description
About the role:
As part of our Business Support and Transformation Team this role will be responsible for identifying and delivering measurable improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of working and embedding strategically critical business-initiated improvements and initiatives across the UK and Kochi. This includes driving change which improves customer satisfaction, reducing cost or maximising revenue and reducing risk.
Roles and Responsibilities:
Lead strategic and tactical change programmes delivering step change improvements to our payroll process
Analysing the payroll process and challenging teams so we can standardise and automate our business processes
Partner with the Services teams to identify improvements that will deliver material business outcomes – including improving customer satisfaction, reducing cost to serve or maximising revenue; using data to inform initiatives, responding at pace, being proactive and increasing efficiency and compliance
Develop the case for major change for each improvement initiative – (expected benefits, cost, resources, delivery time frame, risks & implementation difficulty)
Own prioritisation of initiatives to ensure focus on the most impactful areas and build an ongoing backlog of improvement
Participate in improvement projects such as process re-engineering and change initiatives to reduce waste or process defects, working with the teams to fully embed the changes to maximise the anticipated benefits – using proven improvement techniques such as lean processing
Maintain standard document repository, ensuring documents are up to date and that the relevant teams are working with the latest version of the standard.
Update existing process documentation or create new working instructions in relation to new initiatives or features released through Zellis systems or new legislation.
Support Zellis initiated programmes with process expertise in structured improvement methods and tools.
Champion and put in place mechanisms to ensure long term adoption and that the change sticks
Essential Skills, knowledge and expertise:
Employees with 5+ years of experience in process improvement projects (Process improvement as a major role)
Experience with Six Sigma or equivalent Lean Certification.
Experience in delivering improvement projects with measurable outcomes that can result in FTE efficiency, enhanced customer experience and sustaining service levels
Demonstrable experiencing partnering and influencing across teams
Experience with Microsoft Excel, Word and Powerpoint
Experience in Visio will be an added advantage
Excellent written and verbal communications skill - being able to clearly and confidently set out what the changes will deliver and how we get there and manage stakeholders
Structured and analytical – using data to drive decision making
Experience with payroll processing (Optional)
Clear creative thinker – able to see the bigger picture.
Curious – looking at best practice exists and how this can be applied.
Completer finisher – to ensure change is embedded and measured ongoing
Leadership – ability to lead and challenge other teams
Ability to work at pace, achieving set deadlines with attention to detail.
Able to demonstrate good organisational and time management skills
As part of our Business Support and Transformation Team this role will be responsible for identifying and delivering measurable improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of working and embedding strategically critical business-initiated improvements and initiatives across the UK and Kochi. This includes driving change which improves customer satisfaction, reducing cost or maximising revenue and reducing risk.
Roles and Responsibilities:
Lead strategic and tactical change programmes delivering step change improvements to our payroll process
Analysing the payroll process and challenging teams so we can standardise and automate our business processes
Partner with the Services teams to identify improvements that will deliver material business outcomes – including improving customer satisfaction, reducing cost to serve or maximising revenue; using data to inform initiatives, responding at pace, being proactive and increasing efficiency and compliance
Develop the case for major change for each improvement initiative – (expected benefits, cost, resources, delivery time frame, risks & implementation difficulty)
Own prioritisation of initiatives to ensure focus on the most impactful areas and build an ongoing backlog of improvement
Participate in improvement projects such as process re-engineering and change initiatives to reduce waste or process defects, working with the teams to fully embed the changes to maximise the anticipated benefits – using proven improvement techniques such as lean processing
Maintain standard document repository, ensuring documents are up to date and that the relevant teams are working with the latest version of the standard.
Update existing process documentation or create new working instructions in relation to new initiatives or features released through Zellis systems or new legislation.
Support Zellis initiated programmes with process expertise in structured improvement methods and tools.
Champion and put in place mechanisms to ensure long term adoption and that the change sticks
Essential Skills, knowledge and expertise:
Employees with 5+ years of experience in process improvement projects (Process improvement as a major role)
Experience with Six Sigma or equivalent Lean Certification.
Experience in delivering improvement projects with measurable outcomes that can result in FTE efficiency, enhanced customer experience and sustaining service levels
Demonstrable experiencing partnering and influencing across teams
Experience with Microsoft Excel, Word and Powerpoint
Experience in Visio will be an added advantage
Excellent written and verbal communications skill - being able to clearly and confidently set out what the changes will deliver and how we get there and manage stakeholders
Structured and analytical – using data to drive decision making
Experience with payroll processing (Optional)
Clear creative thinker – able to see the bigger picture.
Curious – looking at best practice exists and how this can be applied.
Completer finisher – to ensure change is embedded and measured ongoing
Leadership – ability to lead and challenge other teams
Ability to work at pace, achieving set deadlines with attention to detail.
Able to demonstrate good organisational and time management skills
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