14,215 Customer Feedback jobs in India

Responsibilities:

• Manage customer feedback through various channels
• Collaborate with teams on improvement initiatives
• Analyze trends and provide insights
• Respond promptly to all queries via phone, email & chat

Job Title: Customer Feedback & Experience Executive

Location: Pune

Employment Type: Full-Time

Experience Required: 1–3 Years

Open Positions: 2

Joining: Immediate Preferred

About Frido:

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Role Overview:

We are seeking enthusiastic and customer-centric professionals to join our Customer Experience Team. The Customer Feedback & Experience Executive will play a crucial role in post-purchase engagement—connecting with customers to gather feedback, track sentiment, and deliver valuable insights that directly impact product development and user experience.

Key Responsibilities:

• Connect with customers post-purchase to gather authentic product feedback.
• Manage customer communication across platforms to ensure timely, respectful, and solution-driven interactions.
• Maintain detailed logs of outreach and track customer sentiment using internal tools or excel/CRM systems.
• Collaborate with the Product, R&D, and Customer Support teams to share key insights and identify areas for improvement.
• Support continuous improvement initiatives through structured reporting and feedback analysis.

Requirements:

• 1–3 years of experience in customer interaction, outbound calling, or support roles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first mindset.
• Familiarity with CRM tools, Excel, or Google Sheets for tracking and reporting.
• Analytical thinking and a genuine interest in product and experience improvement.

Preferred Qualifications:

• Experience in a D2C, e-commerce, or product-based company.
• Exposure to lifestyle, wellness, or consumer product categories.
• Bachelor's degree in business, Communications, Marketing, or a related field.

What We Offer:

• A collaborative and innovation-driven work environment.
• The opportunity to work closely with cross-functional teams and influence product development.
• Career growth in a fast-paced and customer-first brand.

Job Title: Customer Feedback & Experience Executive

Location: Pune

Employment Type: Full-Time

Experience Required: 1–3 Years

Open Positions: 2

Joining: Immediate Preferred

About Frido:

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Role Overview:

We are seeking enthusiastic and customer-centric professionals to join our Customer Experience Team. The Customer Feedback & Experience Executive will play a crucial role in post-purchase engagement—connecting with customers to gather feedback, track sentiment, and deliver valuable insights that directly impact product development and user experience.

Key Responsibilities:

• Connect with customers post-purchase to gather authentic product feedback.
• Manage customer communication across platforms to ensure timely, respectful, and solution-driven interactions.
• Maintain detailed logs of outreach and track customer sentiment using internal tools or excel/CRM systems.
• Collaborate with the Product, R&D, and Customer Support teams to share key insights and identify areas for improvement.
• Support continuous improvement initiatives through structured reporting and feedback analysis.

Requirements:

• 1–3 years of experience in customer interaction, outbound calling, or support roles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first mindset.
• Familiarity with CRM tools, Excel, or Google Sheets for tracking and reporting.
• Analytical thinking and a genuine interest in product and experience improvement.

Preferred Qualifications:

• Experience in a D2C, e-commerce, or product-based company.
• Exposure to lifestyle, wellness, or consumer product categories.
• Bachelor's degree in business, Communications, Marketing, or a related field.

What We Offer:

• A collaborative and innovation-driven work environment.
• The opportunity to work closely with cross-functional teams and influence product development.
• Career growth in a fast-paced and customer-first brand.

Job Title: Customer Feedback & Experience Executive

Location: Pune

Employment Type: Full-Time

Experience Required: 1–3 Years

Open Positions: 2

Joining: Immediate Preferred

About Frido:

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Role Overview:

We are seeking enthusiastic and customer-centric professionals to join our Customer Experience Team. The Customer Feedback & Experience Executive will play a crucial role in post-purchase engagement—connecting with customers to gather feedback, track sentiment, and deliver valuable insights that directly impact product development and user experience.

Key Responsibilities:

• Connect with customers post-purchase to gather authentic product feedback.
• Manage customer communication across platforms to ensure timely, respectful, and solution-driven interactions.
• Maintain detailed logs of outreach and track customer sentiment using internal tools or excel/CRM systems.
• Collaborate with the Product, R&D, and Customer Support teams to share key insights and identify areas for improvement.
• Support continuous improvement initiatives through structured reporting and feedback analysis.

Requirements:

• 1–3 years of experience in customer interaction, outbound calling, or support roles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first mindset.
• Familiarity with CRM tools, Excel, or Google Sheets for tracking and reporting.
• Analytical thinking and a genuine interest in product and experience improvement.

Preferred Qualifications:

• Experience in a D2C, e-commerce, or product-based company.
• Exposure to lifestyle, wellness, or consumer product categories.
• Bachelor's degree in business, Communications, Marketing, or a related field.

What We Offer:

• A collaborative and innovation-driven work environment.
• The opportunity to work closely with cross-functional teams and influence product development.
• Career growth in a fast-paced and customer-first brand.

Key Responsibilities

• Respond to customer inquiries via email, chat, phone, or social media in a timely and professional manner.
• Troubleshoot product or service issues, guiding customers to a resolution efficiently.
• Maintain detailed records of customer interactions using our CRM tools.
• Collaborate with internal teams (e.g., Product, Engineering, Sales) to escalate and resolve customer issues.
• Identify recurring problems and suggest process or product improvements

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

• Comfortable for 01-10 PM (Evening Shift)

Work Location: In person

Job description

**"Hiring Now Call Center Jobs in Bangalore with JobShop**

- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.

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Please Call HR Muskan On /

Job Details:

Process: International BPO | Voice Support

Work Locations Available:

• Manyata Tech Park
• Whitefield
• Brookfield
• Marathahalli
• Electronic City
• BTM Layout

Eligibility Criteria:

• Qualification: Graduation completed
• Communication: Excellent English communication skills
• Shifts: Rotational (Day/Night)

Salary Package:

• 27,000 to 50,000 CTC (based on experience & skillset)

Why Join Us?

• Work with top international BPO clients
• Excellent growth opportunities
• Professional work environment
• Attractive compensation with incentives

For More Details

Please Call HR Muskan On /

Hiring for customer service profile For MNC In Mumbai location:-

Job Profile :customer service(voice inbound process)

Location : Mumbai(airoli)

Experience : Fresher-2 yrs

Shift timing : 8am to 8pm(any 10hrs)

Budget : upto 3.0 LPA

Qualification : Graduation is mandatory

Job Description:

-Handling basic Customer queries related to Telecom Bills Customer Resolution expert

-Should have Basic computer knowledge max 1 year in Customer Service in an int. BPO

-6 Months BPO customer service experience

-Candidates should be willing to work in day shift

-Should have good level of Oral comprehension, Reading ability and reading comprehension skills

Please Note:-Share your updated CV with your with me

Regards

Nikki

Job Type: Full-time

Pay: ₹17, ₹26,000.00 per month

Application Question(s):

• are you ok to do the any 10hrs shift

Education:

• Bachelor's (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person