10,445 Customer Inquiries jobs in India
Travel Associate-inbound Calls
Posted today
Job Viewed
Job Description
2) Advising them on Visa processing and Embassy guidelines
3) Resolving passenger's queries on call
4) Making reservations for passengers on European tour packages
5) Handling FIT inquiries and customization Coordination with clients and vendors for Hotel Accommodation
6) Adherence to Quality guidelines and focusing on customer satisfaction
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (required)
- travel assocaite: 1 year (preferred)
**Speak with the employer**
Customer Support Specialist - Technical Inquiries
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve technical issues related to our products/services.
- Guide customers through product features and functionalities.
- Escalate unresolved issues to appropriate teams or senior support staff.
- Maintain accurate records of customer interactions and resolutions in the CRM system.
- Provide feedback to product and development teams based on customer interactions.
- Contribute to the creation and maintenance of knowledge base articles.
- Ensure a high level of customer satisfaction and service quality.
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Proven experience in customer service or technical support.
- Strong understanding of troubleshooting methodologies.
- Excellent communication, listening, and interpersonal skills.
- Ability to explain technical concepts to non-technical users.
- Proficiency in using support ticketing systems and CRM software.
- Patience, empathy, and a customer-centric attitude.
Handle Customers Inbound and Outbound Calls
Posted today
Job Viewed
Job Description
Experience
0 - 6 Years
No. of Openings
100
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Customer Service Support
Posted today
Job Viewed
Job Description
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Electronic City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
- Malayalam (required)
- Telugu (required)
Work Location: In person
Customer Service Support
Posted today
Job Viewed
Job Description
**Job Title**: Customer Service Support
**Location**:Hyderabad, India
**Responsibilities**:
**Customer Focus**:Provide outstanding customer service by creating positive experiences and demonstrating empathy in all interactions.
**Communication**:Engage with customers through clear and articulate verbal and written communication. Proficiency in vernacular languages is a plus.
**Problem Resolution**: Manage and resolve customer issues effectively, ensuring clear communication throughout the process.
**Proactive Problem-Solving**:Take a proactive approach to identify and resolve customer queries promptly.
**Record Keeping**:Maintain accurate records of customer interactions and transactions.
**Team Collaboration**:Work closely with team members to ensure customer satisfaction and consistent service delivery.
**Requirements**:
**Experience**: 0-3 years in a customer service role.
**Education**:Bachelor’s degree in a relevant field.
**Zealous Customer Focus**:Utilize your experience in fast-paced customer service and hospitality roles to create positive customer experiences.
**Articulate Communication**:Possess strong written and verbal communication skills in **English**, with proficiency in vernacular languages being a plus.
**Analytical Mindset**: Excel at managing problem resolution with clear and concise communication.
**Problem-Solving Skills**:Passionate about seeking solutions and proactively resolving customer queries in a timely manner.
**Job Types**: Full-time, Permanent
Pay: ₹9,836.86 - ₹32,983.94 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Tamil (preferred)
**Location**:
- Hyderabad District, Telangana (required)
Shift availability:
- Night Shift (required)
Work Location: In person
Customer Support
Posted 1 day ago
Job Viewed
Job Description
WELCOME FRESHER'S
About the Company:-
Hi Folks,
Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.
About the Role
Job Title: Customer Service
Domain: Voice / NON -VOICE Process
Experience: 0-1 Year(s)
Location: Mumbai -Malad
Shift: 7:00AM -11:00PM (Any 9 Hours)
Responsibilities
- Provide high-quality customer support via various channels (phone, email, chat, etc.).
- Address customer inquiries related to products or services in a timely and professional manner.
- Resolve customer issues and complaints effectively, ensuring satisfaction.
- Assist in the sales process by providing product information and support to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to enhance customer experience and service delivery.
- Handle escalations and ensure customer satisfaction at every touchpoint.
Qualifications
Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience
If you're interested, please share your updated CV with me at
Share below details:
- Name -
- Education-
- Location-
- Experience-
- CTC-
- ECTC-
- Notice period -
Looking forward to hearing from you.
hashtag#CustomerService hashtag#Salesdomain hashtag#Customerhandling hashtag#CutomerSupport hashtag#CustomerIntraction hashtag#EscalationHandling
``
Customer Support
Posted today
Job Viewed
Job Description
About the Company:-
Hi Folks,
Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.
About the Role
Job Title: Customer Service
Domain: Voice / NON -VOICE Process
Experience: 0-1 Year(s)
Location: Mumbai -Malad
Shift: 7:00AM -11:00PM (Any 9 Hours)
Responsibilities
Provide high-quality customer support via various channels (phone, email, chat, etc.).
Address customer inquiries related to products or services in a timely and professional manner.
Resolve customer issues and complaints effectively, ensuring satisfaction.
Assist in the sales process by providing product information and support to customers.
Maintain accurate records of customer interactions and transactions.
Collaborate with the sales team to enhance customer experience and service delivery.
Handle escalations and ensure customer satisfaction at every touchpoint.
Qualifications
Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience
If you're interested, please share your updated CV with me at
Share below details:
Name -
Education-
Location-
Experience-
CTC-
ECTC-
Notice period -
Looking forward to hearing from you.
hashtag#CustomerService hashtag#Salesdomain hashtag#Customerhandling hashtag#CutomerSupport hashtag#CustomerIntraction hashtag#EscalationHandling
``
Be The First To Know
About the latest Customer inquiries Jobs in India !
Customer Support
Posted today
Job Viewed
Job Description
WELCOME FRESHER'S
About the Company:-
Hi Folks,
Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.
About the Role
Job Title: Customer Service
Domain: Voice / NON -VOICE Process
Experience: 0-1 Year(s)
Location: Mumbai -Malad
Shift: 7:00AM -11:00PM (Any 9 Hours)
Responsibilities
- Provide high-quality customer support via various channels (phone, email, chat, etc.).
- Address customer inquiries related to products or services in a timely and professional manner.
- Resolve customer issues and complaints effectively, ensuring satisfaction.
- Assist in the sales process by providing product information and support to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to enhance customer experience and service delivery.
- Handle escalations and ensure customer satisfaction at every touchpoint.
Qualifications
Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience
If you're interested, please share your updated CV with me at
Share below details:
- Name -
- Education-
- Location-
- Experience-
- CTC-
- ECTC-
- Notice period -
Looking forward to hearing from you.
``
Customer Support
Posted today
Job Viewed
Job Description
Customer Support Executive is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction Responsibilities of the Customer Support Executive will include a broad range of tasks such as
● Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts
● Work with customers to ensure they are leveraging effectively and finding value in our services
● Work closely with Sales, academics, operations and other technical teams to ensure an exceptional customer experience and take care of any customer issues
● Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development
● Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
● Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
● Maintain a revenue base by managing account retention and renewal
● Maintaining ongoing customer trainer relationships and Communication.
● Implementing success programs, contributing to sales, onboarding parents.
● Owning the complete life cycle of the customer engagement.
● Ensuring customer satisfaction at all touchpoints
● Analysing customer data to improve customer experience
Desired abilities:
● Successful candidates must be social, analytical, possess an aptitude for learning, and be able to communicate clearly and effectively.
● You should also be able to provide insights on customer-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
● Possess strong phone, written and verbal communication skills with excellent presentation skills
● Confident, high energy, self-motivated and a true team player
● Demonstrated ability and desire to work and excel in fast-paced environment
● Well-organized, with a high attention to detail and ability to prioritize
● Sustain business growth and profitability by maximizing value
Customer support
Posted today
Job Viewed
Job Description
Post- Customer support
Ex-=3-4,Years
Salary- 25-30K
Location- Navi Mumabi Vashi
Job Detail-
Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle
Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.
Any service industries candidates will be applicable but Field Engineer coordination, should be must
Co-ordinate and update customer service call status
Generating daily, Weekly and monthly report Maintaining inventory
Tracking engineer expenses
The candidate is required to attend to the customer calls and provide them the required information.
The candidate should be able to understand the client’s complaints and work upon resolving them.
The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
MIS on Daily/ Weekly/ monthly basis to be submitted to the management
Interested can call to Aditya kumar on- / (Whatsapp Resume for immediate response)
Requirements
Field engineer coordination, Task assign, handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle