302 Customer Journey jobs in India
Remote Senior Data Analyst - Customer Insights
Posted 22 days ago
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Job Description
Key Responsibilities:
- Lead the analysis of large, complex datasets to identify trends, patterns, and opportunities related to customer behavior, market dynamics, and operational efficiency.
- Develop and implement sophisticated statistical models and machine learning algorithms for predictive analytics, segmentation, and forecasting.
- Design and execute A/B tests and other experimental designs to evaluate the impact of various initiatives.
- Create compelling data visualizations and interactive dashboards using tools like Tableau, Power BI, or similar platforms to communicate insights effectively to both technical and non-technical audiences.
- Collaborate closely with product managers, marketing teams, and operations to understand their data needs and provide data-driven recommendations.
- Define key performance indicators (KPIs) and establish robust tracking and reporting mechanisms.
- Mentor and guide junior analysts, fostering a culture of data excellence.
- Ensure data integrity and accuracy through rigorous validation processes.
- Proactively identify areas for improvement in data collection, analysis methodologies, and reporting processes.
- Present findings and strategic recommendations to senior leadership.
- Master's or Ph.D. in Statistics, Economics, Computer Science, Mathematics, or a related quantitative field.
- 5+ years of professional experience in data analysis, business intelligence, or a similar role.
- Proficiency in SQL for data extraction and manipulation.
- Advanced programming skills in Python or R, including experience with relevant data analysis and machine learning libraries (e.g., Pandas, NumPy, Scikit-learn, TensorFlow).
- Demonstrated expertise in data visualization tools (Tableau, Power BI, Looker).
- Strong understanding of statistical concepts, experimental design, and A/B testing.
- Excellent problem-solving and critical-thinking abilities.
- Exceptional communication and presentation skills, with the ability to explain complex technical concepts to a diverse audience.
- Proven experience working effectively in a remote, collaborative environment.
Research Manager, Customer & Market Insights
Posted 2 days ago
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Job Description
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Research Manager, Customer & Market Insights is an insight expert responsible for independently delivering OpCo level research programs that support everything from setting business strategy to guiding new product development. The job holder ensures that key global stakeholders have an appropriate and timely understanding of their customers and markets and that this insight is utilized to drive decision making.
This position reports to the Senior Manager, Customer & Market Insights and is part of the Marketing function. The role is located in Bangalore, India and will be an on-site role. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.
What you will do:
+ Engaging key OpCo stakeholders to prioritize & shape bespoke primary and secondary research programs to drive critical, often complex, business decisions.
+ Delivering the programs required to support the creation and subsequent execution of OpCo strategy.
+ Delivering programs that align to the new product (ORP/PLP) processes supporting development from the early identification of customer needs/requirements to evaluating late-stage prototypes
+ Supporting the Senior Manager in synthesizing and interpreting insights from both primary and secondary research.
+ Supporting the Senior Manager in driving market orientation in the relevant OpCos including facilitating insight activation and consulting to guide business decision making.
+ Supporting Senior Managers in providing on-the-job training, mentorship, and guidance to junior team members based in Bangalore.
Who you are:
+ Bachelor's Degree is required, MBA or relevant graduate degree an advantage.
+ At least 5 years' experience in customer insight, market research or a related field ideally within a research agency
+ At least 2+ years' experience working across multiple regions and levels within an organization.
+ Proficient in quantitative and qualitative research with end-to-end experience i.e. from briefing to final reporting and delivery
It would be a plus if you also possess previous experience in:
+ A B2B / technical business area.
+ Life sciences/biotechnology with an understanding of relevant workflows and solutions
+ Secondary research.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Research Operations Manager, Customer & Market Insights
Posted 2 days ago
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Job Description
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Research Operations Manager, Customer & Market insights is the essential backbone of the team, enabling and enhancing team performance through efficiency, training and innovation while supporting the team in the journey of democratizing insight to drive a market orientation across Cytiva. The role is focused on customer research but will also encompass competitive intelligence and other insight areas as relevant. The job holder utilises their strong insight skills together with a meticulous focus on organisation and planning to ensure that the Customer & Market insights team are able to consistently deliver for the business.
This position reports to the Senior Director, Customer & Market Insights and is part of the Marketing function. The role is located in Bangalore, India and will be an on-site role. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.
What you will do:
+ Ways of Working: Identifying and delivering a program of initiatives to improve team ways of working including opportunities for standardization, the creation of templates, the introduction of new team and business processes and tools including for example AI/ML or other novel approaches.
+ Communications Lead: Create and ensure delivery of a Cytiva business knowledge sharing calendar as well as the Customer & Market Insights team meeting and events calendar, coordinating with the Senior Managers to identify and deliver appropriate content.
+ Training Lead: Create and ensure delivery of a functional (e.g. research techniques and methodologies) and business understanding training and development curriculum based on team audits and consultation with Senior Managers.
+ Tools Management: Overseeing the tools and platforms that are central to efficient team operation, including analytical tools (e.g. Q) and dashboards, project planning tools and the knowledge management platform.
+ Vendor Management: Managing vendors, identifying new vendors as required
+ Metrics Management: Gather, synthesize and report key team performance metrics, including stakeholder satisfaction, knowledge platform utilization, newsletter readership as well as budget management.
Who you are:
+ Bachelor's Degree is essential, MBA or relevant graduate degree an preferred
+ At least 5 years' experience in customer insight, market research or a related field ideally within a research agency
+ Proficient in quantitative and qualitative research with end-to-end experience i.e. from briefing to final reporting and delivery
It would be a plus if you also possess previous experience in:
+ Market research operations in either agency or client-side organizations
+ Project management
+ Secondary research and/or competitive Intelligence
+ Providing on-the-job training, mentorship, and/or guidance to junior team members
+ Creating and/or delivering insight learning and development courses/programs
+ Implementing improvements to the insight lifecycle
+ Evaluating AI for use in the insight lifecycle
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
User Experience Designer
Posted 3 days ago
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Job Description
Company Description:
Asymmetric Labs is an AI-first, new-age ed-tech company focused on tangible outcomes such as ranks, jobs, and career progression. The company operates in stealth mode and is already backed by some of the industry's best.
Role Description:
This is a part-time, remote User Experience Designer role. The UX Designer will be responsible for creating seamless and engaging user experiences through design thinking, user research, visual design, UX, and prototyping.
Why Join Us?
At Asymmetric Labs, you’ll be part of a high-performing, innovation-driven team redefining how technology and design intersect to create impact. You’ll collaborate closely with founders and top talent from the industry, working on products that genuinely shape real-world outcomes.
We offer industry-leading remuneration for part-time contributors, recognizing the value of top-tier design talent. You’ll have the flexibility of remote work while engaging in meaningful, high-impact projects that push creative and technical boundaries.
Qualifications:
- User Research & Design Thinking – Ability to conduct research, gather insights, and translate findings into meaningful design solutions.
- Visual Design & Prototyping – Strong sense of aesthetics, typography, color theory, and UI design.
- User Experience (UX) Design – Experience in creating intuitive user flows and designing for different platforms.
- Illustration & Graphic Storytelling – Ability to create custom illustrations, icons, and infographics to enhance UI/UX and communicate complex ideas effectively.
- Strong Problem-Solving & Analytical Skills – Ability to approach challenges with a strategic mindset.
- Excellent Communication & Collaboration – Work closely with product managers, engineers, and other designers to bring ideas to life.
- Proficiency in Design Tools – Experience with Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, After Effects), or similar tools.
- Bonus – Experience in motion design, animation, or interactive design is a plus.
- Education – Bachelor's degree in Design, Human-Computer Interaction (HCI), Fine Arts, or a related field.
User Experience Designer
Posted 6 days ago
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Job Description
Role: -AI with UX designer and developer
Total years of experience: - 4+ years
Location: - Noida/Chennai/Bangalore
Relevant Experience: - 2+ years
Responsibilities
- Lead the end-to-end UX strategy and vision for Vision AI product workflows, annotation tools, dashboards, and customer-facing applications.
- Architect, implement, and own the design system, ensuring scalability, accessibility, and multi-device consistency.
- Hands-on creation of wireframes, prototypes, interactive flows, and pixel-perfect high-fidelity designs using Figma (and advanced AI plugins).
- Code, review, and optimize front-end components in React (or similar), integrating AI-powered features (object detection, visual analytics).
- Drive data-driven UX through usability testing, persona development, journey mapping, interviews—automated and accelerated where possible via AI-powered research tools.
- Leverage generative AI platforms (Uizard, Galileo AI, Genius, Dall-E, Midjourney) to ideate, generate design assets, and streamline copywriting for micro-interactions.
- Collaborate deeply with product managers, ML/data scientists, and backend engineers to ensure intuitive, ethical integration of AI features and model outputs.
- Lead accessibility, inclusion, and responsible AI design initiatives to support diverse personas and transparent model explainability.
- Mentor and guide junior designers and developers, establishing scalable processes and best practices.
- Own design reviews, stakeholder presentations, and continual improvement of UX based on analytics and user feedback.
Essential Tools & Technologies
Domain Relevant Tools & Technologies
UI/UX Design Figma (+AI plugins: Genius, Locofy, Magician), Adobe XD, Sketch, UXPin, InVision, Uizard, Galileo AI, Framer Motion
Front-End Dev React, TypeScript, Redux, Styled Components, SASS/LESS, Storybook, Cypress/Jest
AI Asset Generation Dall-E, Midjourney, Stable Diffusion, Canva Magic, Jasper AI, Notion AI
User Research & Analytics Maze, User Testing, Hotjar, Full Story, Google Analytics, Mixpanel, AI-based survey tools
Collaboration Git/GitHub, Jira, Confluence, Miro
Accessibility & QA Axe, Lighthouse, WAVE, Testing Library
Required Skills & Experience
- 4+ years in UX design and front-end application development, with at least 2 years in leadership roles for complex, data-rich web products.
- Strong hands-on experience in React/TypeScript (or Angular/Vue), with well-documented production UX/UI deployments.
- Expert-level proficiency in Figma (plus advanced plugins for AI augmentation), Adobe XD, Sketch, and collaborative prototyping.
- Deep knowledge of design systems, component architecture, atomic design, and cross-platform best practices.
- Solid understanding of computer vision UI/UX patterns (video annotation, prediction review, explainable AI overlays, interactive dashboards).
- Proven experience in leveraging AI tools (Uizard, Galileo AI, Writer, Dall-E, Jasper, Midjourney, ChatGPT) for faster design iteration and creative workflows.
- Background in accessibility (WCAG, ARIA roles), inclusive design, and usability testing methodologies.
- Strong portfolio demonstrating complex enterprise product UX, preferably with Vision AI, analytics, or ML-driven applications.
User Experience Designer
Posted 6 days ago
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Job Description
- 5-7 years of experience working in-house as a permanent member of a product design team with multiple designers.
- Have a strong portfolio of work samples showcasing interaction/UX design work & process across platforms.
- Experience with end-to-end product design, from ideation to collaboration with engineering for final handoff.
- Expert experience using Figma including features such as components and auto-layout.
- Familiarity and experience with web accessibility standards
- Experience working with design systems both as a contributor and as a user to create new features.
- Any previous experience in software development is a plus. Coding is not part of this role, but experience is helpful in collaborating with engineers.
- Experience conducting detailed user research at each stage of the product life cycle, and using data to inform design decisions.
User Experience Designer
Posted 6 days ago
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Job Description
Position: UI/UX Designer
Location: Kolkata / Remote
Type: Full-Time
Liquid Shape is a technology-driven company specializing in building innovative web and mobile solutions. We are committed to delivering seamless, user-focused digital experiences that combine functionality with design excellence. We are seeking a skilled UI/UX Designer to join our team and contribute to creating intuitive, engaging, and impactful products for our clients.
We are seeking a talented UI/UX Designer to join Liquid Shape’s creative team. The ideal candidate will be responsible for designing intuitive, user-friendly interfaces and delivering engaging digital experiences across web and mobile platforms. This role requires a blend of creativity, problem-solving, and technical understanding to transform client requirements into impactful design solutions.
- Collaborate with cross-functional teams, including developers, product managers, and stakeholders, to define user requirements and design goals.
- Develop wireframes, user flows, prototypes, and high-fidelity mockups that effectively communicate design ideas.
- Design clean, modern, and responsive interfaces across web and mobile platforms.
- Conduct user research and usability testing to validate design decisions and improve user experience.
- Ensure brand consistency and adherence to design standards across all projects.
- Stay updated on industry best practices, design trends, and emerging tools.
- Proven experience as a UI/UX Designer or in a similar role, supported by a strong portfolio of web and mobile projects.
- Proficiency in industry-standard design tools such as Figma, Adobe XD, or Sketch.
- Solid understanding of user-centered design principles, interaction design, and accessibility standards.
- Familiarity with front-end development (HTML, CSS, JavaScript) is an advantage.
- Strong communication, problem-solving, and collaboration skills.
- Detail-oriented with the ability to balance creativity and functionality.
- Competitive salary and benefits package.
- Opportunity to work on diverse and innovative digital projects.
- A collaborative and growth-oriented work environment.
- Flexibility with hybrid/remote working arrangements (where applicable).
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User Experience Designer
Posted 6 days ago
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Job Description
Job Title: UI/UX Designer
Experience: 3+ Years
Location: Chennai
Employment Type: Full-time
Job Overview:
We are looking for a skilled UI/UX Designer with 3+ years of experience to craft engaging and user-friendly interfaces for our products. You’ll collaborate with cross-functional teams to create designs that not only look great but also deliver seamless user experiences.
Responsibilities:
- Design wireframes, mockups, and prototypes for web and mobile platforms.
- Conduct user research and usability testing to inform design decisions.
- Work closely with developers to ensure designs are implemented accurately.
- Maintain consistency through design systems and brand guidelines.
- Stay updated on UI/UX trends and best practices.
Requirements:
- Proven experience (3+ years) as a UI/UX Designer with a strong portfolio.
- Proficiency in tools like Figma or Sketch.
- Solid understanding of user-centered design principles and responsive design.
- Strong communication and collaboration skills.
- Experience designing for diverse platforms (e.g., web, mobile, SaaS).
Brownie Points:
- Artistic skills like drawing is a notable advantage
- Passionate and familiarity with various sports; design experience in the sports field is a plus.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and learning
- Collaborative and inclusive work environment
- Flexible work hours.
About the Company
At Roanuz, we build products and applications using practical artificial intelligence. We build everything out of an in house AI framework. We reinvent sports data, bringing in a technological revolution in sports. Working on AI research & development since 2012, we’ve been transforming the global sports tech landscape through smart data solutions. Beyond sports, we also specialize in eCommerce and software consulting, helping businesses grow with intelligent, scalable systems.
Check out to learn more about us!
User Experience Designer
Posted 6 days ago
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Job Description
Role Summary: Senior UX Designer
Lead the design strategy and UX vision for complex digital products, ensuring alignment between user needs and business goals. Drive the end-to-end design process —from research and ideation to execution—while collaborating with cross-functional teams (Product/Engineering) to solve complex usability challenges and ensure a seamless, cohesive user experience .
What You'll Do (Key Responsibilities)
- Lead mobile-first design strategy and ensure a cohesive UX ecosystem .
- Conduct usability testing and research (qualitative/quantitative).
- Drive design from ideation to execution , developing high-level concepts/flows.
- Collaborate within an Agile framework and effectively present to stakeholders .
- Manage design systems , advocate for best practices/accessibility , and use UX metrics for iteration.
What We're Looking For (Required Qualifications)
- 5+ years of impactful UX design experience; compelling UX/UI portfolio .
- Deep mastery of UX/UI principles, industry tools (Figma), and Agile methodologies (JIRA).
- Proficiency in qualitative/quantitative research and multi-device design.
- Proven ability to balance business goals with user needs .
- Strong visual/interaction skills, data-informed decision-making , and cross-functional collaboration .
- Exceptional communication (presentation) skills; proactive, adaptable, and a team-excelling self-starter.
User Experience Designer
Posted 6 days ago
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Job Description
We're hiring for UI/ UX Designer with Infojini Inc
Role : UI/UX
Location: Mumbai /Noida - Onsite
Years of Experience: 5+ Years
Role Overview & Requirment:
1. Minimum 5+ years working as a professional UX(User experience) designer(User
Experience) with a stunning portfolio demonstrating powerful design thinking.
For this position, design portfolio is very important or link to the behance.
2. Should have portfolio and experience designing technology company websites.
3. Should have hands-on experience with industry-standard tools for wire-framing,
prototyping and delivering high fidelity designs for usability testing and to developers.
Adobe Photoshop, Adobe XD, Adobe Illustrator etc.
4. Ability to create prototypes and wireframes
5. Attention to detail and commitment to high quality/error free deliverables
6. Should have worked on majorly data-driven dashboards, both on the web as well as
mobile platforms.
7. Should have hands-on experience conducting user research, creating user
personas, usability testing and storyboarding user flows.
8. Should understand and know how to implement design analytics.
9. Should have worked closely with cross-functional teams of product managers and
engineers to help define business and feature requirements
10. Should be a self-motivator and willing to come up with solutions by diving deep into the
core of the problem.
11. Should be a team player and must have excellent communication skills (both spoken
and written).
12. Work with product management, user experience, and engineering teams to translate
business problems, and requirements into compelling, innovative design solutions that
demonstrate the power and value of a client and web-based internet experiences.
13. Determine information architecture and create sitemaps
14. Candidate who has experience in UX designing are preferred
15. Candidate who has User interface , Visual designing in experience are preferred
16. Candidate with only graphic designing, Image editing , UI experience are not
preferred