1,951 Customer Journey jobs in India

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

As the Senior Software Engineer and Tech Lead for Adobe Customer Journey Analytics (CJA), you will be responsible for the complete lifecycle of application development, from design to maintenance and support. To excel in this role, you should have a deep understanding of CJA platform, data stewardship, solid analytical background as well as leading guiding other CJA software engineers. You will be responsible for the applications design, development, implementation and maintenance. 

Work with the brightest brains to make a brighter world

If you're a passionate, progressive Adobe Customer Journey expert, come and lead some of the brightest people as they search for solutions to enable a smarter, safer and more sustainable transport and infrastructure industry. At Volvo Group the future's not just bright, it's circular. Join us and be part of a global and diverse team with the power to reshape our industry. That way you'll have a great time at work – and so will your grandkids.

You will be a key domain expert responsible for establishing common ways of working and implementing industry-standard methods and best practices. Your role will involve close collaboration with stakeholders across the Volvo Group, leading and supporting the development team to ensure the successful delivery of Adobe initiatives.

•   Create and configurate in Customer Journey Analytics, data analytics, reporting, visualization. 

•   Architect and deploy advanced Adobe CJA solutions by capturing, processing, and analyzing multi-channel customer data.

•   Develop custom segments, build complex queries, and set up dynamic dashboards that provide actionable insights into customer behavior.

•   Optimize ETL processes by collaborating with data engineering teams, ensuring high data integrity and real-time integration with internal and external data sources.

•   Utilize CJA s visualization tools to create detailed reports that inform strategic marketing and customer experience decisions.

•   Design, develop, collaborate, implement the development tasks/activities on a daily and regular basis to create an efficient work delivery.

•   Cooperate with multiple stakeholders including Business Analysts, Architects, Digital Product Owners. 

•   Participate actively in Agile ceremonies (daily stand-ups, sprint planning, demos and retrospectives) and collaborate with cross-functional teams to deliver high-quality software. 

•   Guide team to build, release and deploy on test environments. Follow all coding/testing guidelines and best practices. 

•   Support implementations/rollouts of new features/issue fixes/enhancements in non-prod/prod environments. 

•   Create and maintain technical documentation for CJA solutions and processes. 

•   Provide guidance and mentorship to junior developers and contribute to team knowledge sharing. 

•   Stay updated with the latest AEM features and industry trends to continuously improve our AEM implementations 

As Senior Software Engineer and Tech Lead you are a team player, self-driven, has a problem-solving mindset. Since you are part of a global team, with global responsibilities, you will need to actively cooperate and communicate with various stakeholders and navigate with ease in a multi-cultural environment.

Required competencies 

•   Relevant university degree (bachelor's or master's degree).

•   Solid performance working as a CJA Senior Software Engineer and Tech lead.

•   High interpersonal skills, effective communication and collaboration in a team, and accountability for tasks and deliveries.

•   Complete proficiency in English.

•   Strong software development experience in understand analytic key metrics, segment, configuration rules. Workflow for Send, Manipulate, and View Web Data 

•   Continuous improvement mindset, excelling in collaborative work environments, self-driven studying abilities, and strong analytical and problem-solving skills.

•   5-8 years of experience in CJA technologies.

•   Certification in Adobe Experience Manager is a plus.

•   English language proficiency is required.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

If this excites you, then apply below.

Role: Lead Software Engineer - Adobe Analytics & Customer Journey Analytics

Description:

Indegene is seeking a highly talented Lead Engineer – Adobe Customer Journey Analytics and Adobe Launch. The team member will be responsible for driving cross-channel analytics platform implementation and maintenance, including setup, configuration, and integration. In this role, you will have the opportunity to work with a diverse client base and play an integral role in helping Indegene deliver on its goal - to provide flawless execution, every time.

You will be responsible for:

• Drive development and implementation of approved Solution Designs for Adobe Customer Journey Analytics and Adobe Launch

• Design and implement data connections from multiple sources into Adobe Customer Journey Analytics and Adobe Launch

• Create and maintain data schemas, datasets, and connections within Adobe Customer Journey Analytics and Adobe Launch

• Build and optimize Customer Journey Analytics workspaces, data views, and calculated metrics

• Validate/QA data collection and configuration; conduct periodic audits and troubleshoot implementations

• Support analyst preparation of measurement plans; collaborate to refine requirements

• Collaborate with engineering team and strategy managers to optimize implementations based on client needs

• Provide strategic guidance on technology implementations and support new business with project estimates

• Integrate CJA and Adobe Launch with other Adobe Experience Cloud solutions as needed

• Develop governance frameworks for CJA implementation and ensure compliance

• Other technical projects as assigned by Engineering Manager and Account Manager

Desired Profile:

• Must have experience with Adobe Customer Journey Analytics, Adobe Launch, JavaScript programming and knowledge of HTML, CSS

• A minimum of 6 years of experience with Adobe Analytics and Adobe Launch is required; Adobe Customer Journey Analytics experience strongly preferred

• Solid hands-on Adobe Analytics and Adobe Launch implementation experience (minimum of 2 years); Adobe certifications are must

• Expertise working with cross-channel data, developing data schemas, and preparing data models

• Proficiency in designing and implementing data connections within Adobe Launch and CJA

• Experience implementing and integrating other Adobe solutions such as Adobe Target, Adobe Campaign, or Adobe Real-Time CDP is a plus

• Experience working with Analysis Workspace, Calculated Metrics, and Customer Journey Analytics workspaces

• Experience with data governance, privacy compliance, and data quality management

• Understanding of databases, SQL, and data modeling principles

• Experience with ETL processes and data transformation techniques

• Must have experience with analytics quality assurance and technical testing methods

• Should thrive in a deadline-driven environment, contributing to multiple projects at a time

• Partnering and collaboration attitude is a must

• Will need to be available for occasional travel on-site to client locations

Education and Experience:

• Technical background (B. Tech/BE, M.Tech, Dual Degree) or background in Digital Marketing

• More than 8 years of relevant experience

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

If this excites you, then apply below.

Role: Lead Software Engineer - Adobe Analytics & Customer Journey Analytics

Description:

Indegene is seeking a highly talented Lead Engineer – Adobe Customer Journey Analytics and Adobe Launch. The team member will be responsible for driving cross-channel analytics platform implementation and maintenance, including setup, configuration, and integration. In this role, you will have the opportunity to work with a diverse client base and play an integral role in helping Indegene deliver on its goal - to provide flawless execution, every time.

You will be responsible for:

• Drive development and implementation of approved Solution Designs for Adobe Customer Journey Analytics and Adobe Launch

• Design and implement data connections from multiple sources into Adobe Customer Journey Analytics and Adobe Launch

• Create and maintain data schemas, datasets, and connections within Adobe Customer Journey Analytics and Adobe Launch

• Build and optimize Customer Journey Analytics workspaces, data views, and calculated metrics

• Validate/QA data collection and configuration; conduct periodic audits and troubleshoot implementations

• Support analyst preparation of measurement plans; collaborate to refine requirements

• Collaborate with engineering team and strategy managers to optimize implementations based on client needs

• Provide strategic guidance on technology implementations and support new business with project estimates

• Integrate CJA and Adobe Launch with other Adobe Experience Cloud solutions as needed

• Develop governance frameworks for CJA implementation and ensure compliance

• Other technical projects as assigned by Engineering Manager and Account Manager

Desired Profile:

• Must have experience with Adobe Customer Journey Analytics, Adobe Launch, JavaScript programming and knowledge of HTML, CSS

• A minimum of 6 years of experience with Adobe Analytics and Adobe Launch is required; Adobe Customer Journey Analytics experience strongly preferred

• Solid hands-on Adobe Analytics and Adobe Launch implementation experience (minimum of 2 years); Adobe certifications are must

• Expertise working with cross-channel data, developing data schemas, and preparing data models

• Proficiency in designing and implementing data connections within Adobe Launch and CJA

• Experience implementing and integrating other Adobe solutions such as Adobe Target, Adobe Campaign, or Adobe Real-Time CDP is a plus

• Experience working with Analysis Workspace, Calculated Metrics, and Customer Journey Analytics workspaces

• Experience with data governance, privacy compliance, and data quality management

• Understanding of databases, SQL, and data modeling principles

• Experience with ETL processes and data transformation techniques

• Must have experience with analytics quality assurance and technical testing methods

• Should thrive in a deadline-driven environment, contributing to multiple projects at a time

• Partnering and collaboration attitude is a must

• Will need to be available for occasional travel on-site to client locations

Education and Experience:

• Technical background (B. Tech/BE, M.Tech, Dual Degree) or background in Digital Marketing

• More than 8 years of relevant experience

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

If this excites you, then apply below.

Role: Lead Software Engineer - Adobe Analytics & Customer Journey Analytics

Description:

Indegene is seeking a highly talented Lead Engineer – Adobe Customer Journey Analytics and Adobe Launch. The team member will be responsible for driving cross-channel analytics platform implementation and maintenance, including setup, configuration, and integration. In this role, you will have the opportunity to work with a diverse client base and play an integral role in helping Indegene deliver on its goal - to provide flawless execution, every time.

You will be responsible for:

• Drive development and implementation of approved Solution Designs for Adobe Customer Journey Analytics and Adobe Launch

• Design and implement data connections from multiple sources into Adobe Customer Journey Analytics and Adobe Launch

• Create and maintain data schemas, datasets, and connections within Adobe Customer Journey Analytics and Adobe Launch

• Build and optimize Customer Journey Analytics workspaces, data views, and calculated metrics

• Validate/QA data collection and configuration; conduct periodic audits and troubleshoot implementations

• Support analyst preparation of measurement plans; collaborate to refine requirements

• Collaborate with engineering team and strategy managers to optimize implementations based on client needs

• Provide strategic guidance on technology implementations and support new business with project estimates

• Integrate CJA and Adobe Launch with other Adobe Experience Cloud solutions as needed

• Develop governance frameworks for CJA implementation and ensure compliance

• Other technical projects as assigned by Engineering Manager and Account Manager

Desired Profile:

• Must have experience with Adobe Customer Journey Analytics, Adobe Launch, JavaScript programming and knowledge of HTML, CSS

• A minimum of 6 years of experience with Adobe Analytics and Adobe Launch is required; Adobe Customer Journey Analytics experience strongly preferred

• Solid hands-on Adobe Analytics and Adobe Launch implementation experience (minimum of 2 years); Adobe certifications are must

• Expertise working with cross-channel data, developing data schemas, and preparing data models

• Proficiency in designing and implementing data connections within Adobe Launch and CJA

• Experience implementing and integrating other Adobe solutions such as Adobe Target, Adobe Campaign, or Adobe Real-Time CDP is a plus

• Experience working with Analysis Workspace, Calculated Metrics, and Customer Journey Analytics workspaces

• Experience with data governance, privacy compliance, and data quality management

• Understanding of databases, SQL, and data modeling principles

• Experience with ETL processes and data transformation techniques

• Must have experience with analytics quality assurance and technical testing methods

• Should thrive in a deadline-driven environment, contributing to multiple projects at a time

• Partnering and collaboration attitude is a must

• Will need to be available for occasional travel on-site to client locations

Education and Experience:

• Technical background (B. Tech/BE, M.Tech, Dual Degree) or background in Digital Marketing

• More than 8 years of relevant experience

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

Roles and Responsibilities

Roles and Responsibilities

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

If this excites you, then apply below.

Role: Lead Software Engineer - Adobe Analytics & Customer Journey Analytics

Description:

Indegene is seeking a highly talented Lead Engineer – Adobe Customer Journey Analytics and Adobe Launch. The team member will be responsible for driving cross-channel analytics platform implementation and maintenance, including setup, configuration, and integration. In this role, you will have the opportunity to work with a diverse client base and play an integral role in helping Indegene deliver on its goal - to provide flawless execution, every time.

You will be responsible for:

• Drive development and implementation of approved Solution Designs for Adobe Customer Journey Analytics and Adobe Launch

• Design and implement data connections from multiple sources into Adobe Customer Journey Analytics and Adobe Launch

• Create and maintain data schemas, datasets, and connections within Adobe Customer Journey Analytics and Adobe Launch

• Build and optimize Customer Journey Analytics workspaces, data views, and calculated metrics

• Validate/QA data collection and configuration; conduct periodic audits and troubleshoot implementations

• Support analyst preparation of measurement plans; collaborate to refine requirements

• Collaborate with engineering team and strategy managers to optimize implementations based on client needs

• Provide strategic guidance on technology implementations and support new business with project estimates

• Integrate CJA and Adobe Launch with other Adobe Experience Cloud solutions as needed

• Develop governance frameworks for CJA implementation and ensure compliance

• Other technical projects as assigned by Engineering Manager and Account Manager

Desired Profile:

• Must have experience with Adobe Customer Journey Analytics, Adobe Launch, JavaScript programming and knowledge of HTML, CSS

• A minimum of 6 years of experience with Adobe Analytics and Adobe Launch is required; Adobe Customer Journey Analytics experience strongly preferred

• Solid hands-on Adobe Analytics and Adobe Launch implementation experience (minimum of 2 years); Adobe certifications are must

• Expertise working with cross-channel data, developing data schemas, and preparing data models

• Proficiency in designing and implementing data connections within Adobe Launch and CJA

• Experience implementing and integrating other Adobe solutions such as Adobe Target, Adobe Campaign, or Adobe Real-Time CDP is a plus

• Experience working with Analysis Workspace, Calculated Metrics, and Customer Journey Analytics workspaces

• Experience with data governance, privacy compliance, and data quality management

• Understanding of databases, SQL, and data modeling principles

• Experience with ETL processes and data transformation techniques

• Must have experience with analytics quality assurance and technical testing methods

• Should thrive in a deadline-driven environment, contributing to multiple projects at a time

• Partnering and collaboration attitude is a must

• Will need to be available for occasional travel on-site to client locations

Education and Experience:

• Technical background (B. Tech/BE, M.Tech, Dual Degree) or background in Digital Marketing

• More than 8 years of relevant experience

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.