42 Customer Relations jobs in Nagpur

Job Title: Customer Relationship Manager / Executive

Company: NB Entrepreneurs

Location: Nagpur

Employment Type: Fulltime

ROLE OVERVIEW

We are looking for skilled and customer-focused Customer Relationship Managers/Executives to

handle post-sales communication, order processing, client coordination, and internal support for the

sales team. This is an office-based role ideal for individuals with experience in back office sales and

customer service.

KEY RESPONSIBILITIES:-

Experience in Lead Generation

Reach out to potential customers

Handling customers over calls

Experience in domestic sales

Serve as a key point of contact for clients for order updates, documentation, and issue resolution.

Manage the end-to-end order processing cycle – quotations, order entry, invoicing, and dispatch

coordination.

Support the field sales team with client updates, follow-ups, and reporting.

Maintain accurate customer records and sales data using CRM and Excel-based tools.

Coordinate with logistics, accounts, and production teams to ensure smooth operations.

Prepare MIS reports, sales summaries, and client follow-up trackers for management.

Ensure a high standard of customer service, building strong and long-term client relationships.

QUALIFICATIONS & SKILLS:-

Fresher with Good Communication Skills are welcome.

Graduate in Commerce, Business Administration, or relevant field (MBA preferred).

Fresher/ experience in back office sales, customer relationship management, or sales coordination.

Strong communication skills in English and Hindi (Marathi is a plus).

Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.

Must be Target oriented

Detail-oriented, organized, and able to multitask under deadlines.

Based in or willing to relocate to Nagpur.

We want Dynamic candidates for Customer Care Executive for Top MNC companies.

Work Mode:- Remote, WFH, WFO.

Education:- 12th to Any Graduate.

Experience:- 0-2 yrs.

Age Limit:- 21 to 30.

Roles & Responsibilities:- Resolving product /service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties of help desk support .Customer service employees handle inquiries, process orders, resolve issues, provide proactive outreach, and manage complaints. They collect feedback .

Note:- Before apply for this job kindly read all thing carefully.

You can contact us directly on /

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹23,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person

Company Description

Talentrise Technokrate Pvt Ltd is a fast-growing IT service provider specializing in Custom Web Application Development and Mobile App Development. With a 99% success rate and over 756 successfully completed jobs, we focus on delivering high-quality solutions. Our dedicated teams process projects methodically to meet specific client requirements. We excel in various domains including Javascript, PHP, Mobile App Development, and Digital Marketing. Our team ensures every project is thoroughly quality checked before delivery.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Nagpur. The Customer Care Executive will be responsible for providing excellent customer support, ensuring customer satisfaction, addressing inquiries, and resolving issues in a professional manner. The role also involves maintaining communication with customers, assisting with sales, and collaborating with other teams to enhance customer service.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills
• Strong Communication skills
• Sales experience
• Excellent problem-solving skills
• Ability to work on-site in Nagpur
• Bachelor's degree in a related field is advantageous

Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients.

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
• Fluent in German language

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
• Fluent in German language

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

We are looking for a dynamic and motivated Customer Service Representative (Fresher) with strong communication, teamwork, and convincing skills. The ideal candidate should be passionate about building customer relationships and eager to grow in a sales-driven environment. As a fresher, you will receive full training and support to understand our products and sales strategies. Your ability to connect with customers and close deals will be rewarded with attractive performance-based incentives. If you are enthusiastic, goal-oriented, and ready to kick-start your sales career, we'd love to hear from you.

• Freshers are encouraged to apply – training will be provided
• Attractive incentive structure on performance
• Opportunity for rapid career growth and internal promotions
• Previous internship or sales experience (if any) is a plus

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

MEGA OPPORTUNITY| WORK FROM HOME | JOBS FOR ALL | NO SALES | NO TARGET | PURE CUSTOMER SUPPORT | IMMEDIATE JOINERS REQUIRED | VOICE PROCESS

Hi Jobseekers,

Greetings from ShiningStars ITPL

ANY UNDERGADUATE FRESHER WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY. YOU JUST NEED A LAPTOP WITH GOOD WIFI CONNCETION.

Position: Customer Service Executive

6 Days Working | 1 Rotational Week Off

CTC: 18000 CTC Quarterly Bonus | Growth Opportunities | Paid Training

Location: PAN India (Remote Work From Home)

Shifts: Rotational (including weekends)

Experience: Freshers & Experienced All Are Welcome

System Requirements (Mandatory):

• Laptop/Desktop with i5 Processor or Above
• 8 GB RAM / Windows 10 Above
• Stable Wi-Fi with Minimum 100 Mbps Speed
• Noise-Canceling Headset (Must Have)
• Power Backup Preferred

Other Requirements:

• Good communication skills
• Willing to work 6 days a week (rotational week off)
• Comfortable with rotational shifts and weekends

Ready to Start?

Apply Now Connect with -

Vahida - #

Kaynat

Alisha

Best Regards,

Executive HR - Vahida Khan

ShiningStars ITPL

Profile- Customer Service Executive/ Telesales

Location- Sneh Nagar, Nagpur

Salary- 13k to 16k

Experience- Min. 6 month to 1 yr in CSE

Skills- Excellent communication in ENGLISH language

Gender- Both can apply here

Contact on HR Rutuja

Job Types: Full-time, Permanent

Pay: ₹13, ₹16,000.00 per month

Benefits:

• Health insurance
• Provident Fund