16,430 Customer Relationship Managers jobs in India
Customer Relationship Managers
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Hello,
Talentigence HR Solutions Pvt. Ltd. is hiring for our prestigious client ICICI Lombard GIC Ltd for the role of Customer Relationship Manager in the Customer Support department.
- Job Details:
Qualification: Any Graduate
Skills Required:
• Fluent in English and Hindi
• Basic knowledge of insurance
• Minimum 6 months of BPO experience preferred
Freshers with excellent communication skills are welcome
Work Schedule:
• 5 Days Working
• Rotational Shifts & Week Offs
Lets build your career with India's leading insurance company
Relationship Manager-Customer service
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Role & responsibilities
- Making outbound calls to customers who already used our services and share negative feedback for any reason
- Follow-up with customers to ensure their issues are resolved satisfactorily
- Providing information as per customer query related to the customer health plan
- Resolving customers issues in a timely manner
- Escalating issues to the appropriate department or IT
- Documenting all interactions with customers for future QA
Preferred candidate profile
- Require 0- 2 years of experience
- Candidate must have good English communication
- Qualification - graduate/diploma or post graduates
- Candidate should be comfortable with location Noida (work from office)
- Immediate joiners - 15 days notice period candidates preffered
Intrested canddiates can share their resume directly
Customer Service Executive - Customer Service
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Customer Service Executive - Customer Service
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Customer Service Executive - Customer Service
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Customer Service Executive - Customer Service
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Customer service
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Greetings from Datamatics Business Solutions
We are hiring for Customer service executive (Inbound calls) please see the job details below.
- No Sales
- No targets
- Attending inbound customer calls
- Handling & resolving customer queries
- Maintaining data
Desired candidate profile -
- Good communication skills
- Willingness to achieve highest customer satisfaction.
Working days & timings - 6 days working & 8am-8pm (any 9hrs of shift will be assigned)
If interested, please share your resume on or whatsapp on
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Customer Service
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Join us as a Customer Service & Operations Analyst
- This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
- Youll be actively participating in initiatives to improve customer service, processes and procedures
- Youll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
What you'll do
In this key role, youll be providing crucial support to customers and colleagues in our contact centres. Youll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
Youll also be:
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day to day operations, logging incidents and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
The skills you'll need
To be successful in this role, youll need to have excellent planning and organisational skills, along with good attention to detail. Youll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
Youll also need:
- Experience of analysing and using performance data
- Fresher's, 2023 or 2024 pass outs graduates in B.com, BA, BBA, Bsc Non-IT, Mass Comm, Journalism
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel and Word
Customer Service
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Location:-Navi Mumbai
Process:- Customer Service - (Email Process)
Salary:- 18K Upto 24k Inhand
Qualification: Graduate only
Week Offs:- 5 Day Working (2 Weak Offs)
Eligibility:-Experienced and Fresher Both Can Apply
(Need Experience into customer service)
Shift;- Day Shift Only
Need good communication skills in English
Need Immediate Joiners
Contact- HR Ritu
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹24,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Language:
- English (Required)
Work Location: In person
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Customer Service
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Location - Mumbai
Designation - Customer Service (Back Office)
Fixed Shifts- Fixed Sat-Sun offs
5 Days Working
Salary - 15k to 20k Inhand (5k Fixed Incentive)
Eligibility: HSC/Graduate
Fresher and Experience can Apply
Timing : Day Shift
Need Excellent English Communication
Telephonic Interview
Need Immediate Joiner Only
Contact HR Ritu
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person