16,517 Customer Service Associates jobs in India

Job Title: Customer Service & Operations Coordinator

Location: IMT Faridabad, India

Industry: Printing / PoD Manufacturing

Work Type: Full-time, On-site

About the Role

We're hiring a proactive, detail-oriented Customer Service & Operations Coordinator to support our print-on-demand production and global order fulfillment. This is a hybrid role that sits at the intersection of customer communication, production coordination, shipment tracking, and real-time reporting.

You'll be the go-to person for order flow visibility—from the moment an order is received to when it's printed, packed, and delivered.

Key Responsibilities

Customer Support

• Respond to order-related queries via email, chat, and phone, in fluent English
• Manage customer expectations around delivery timelines, product options, and returns
• Proactively follow up on delayed orders, address mismatches, and resolve complaints professionally

Order & Shipment Coordination

• Monitor live orders from platforms like Shopify, Etsy, and WooCommerce
• Coordinate with production teams to ensure timely printing and dispatch
• Generate daily shipping label files, track courier updates, and flag delivery issues

Production & Inventory Coordination

• Track SKU-wise production status, raise alerts for bottlenecks or missing inputs
• Maintain inventory logs for packaging materials, blanks, jigs, etc.
• Help ensure orders are packed as per SOPs and handed over to the right courier

Reporting & Dashboard Management

• Build and maintain real-time dashboards in Google Sheets or Excel
• Use formulas like VLOOKUP, INDEX/MATCH, SUMIFS, QUERY, IMPORTRANGE for operational tracking
• Share daily/weekly reports for:
• Pending orders
• Production delays
• Shipment exceptions
• Inventory stock levels

Cross-Team Communication

• Bridge communication between designers, printers, packers, customer care, and dispatch
• Log issues and support CAPA (Corrective Action Plan) for repeated complaints

Who You Are

• 3–5 years experience in eCommerce, D2C, or print-on-demand businesses
• Strong command over Google Sheets, Excel, and real-time dashboarding
• Excellent English communication skills – both written and verbal
• Highly organized, proactive, and comfortable handling 20+ open issues simultaneously
• Familiar with tools like Shiprocket, AfterShip, Slack, Google Drive, WhatsApp Web

Bonus Points If You Have

• Worked with print-on-demand or custom-made product brands
• Experience coordinating with printing teams, cutter operators, or QC staff
• Exposure to TAT SLAs, cutoff times, and international shipping constraints

Hiring For International Voice Process

Need Min 1 yrs exp in Inter Voice

Only Graduation

Excellent Communication

5 Days Working

Cab facility

Location- Bengaluru

Only Immediate Joiners

Call/WhatsApp

Required Candidate profile

**Only Immediate Joiners**

Min 1 Year of International Voice Experience

Graduation is mandate

Need Excellent Communication Skills

Graduate in any discipline

Identify target areas for prospective business

Pre-screen customer segments as per the organization norms

Ensure the number of log in along with disbursement

Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements

Execute sales promotion activities to build customer interest in the TCFSL brand

Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

Ensure vendor empanelment and develop relationships with new vendors.

Develop strong distribution channels

Ensure compliance to all Audit / RBI regulations.

Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

*Job Description – Customer Service / Support Executive*

**Location:** (Gurgoan}

**Department:** Services & Support

**Reporting To:** Service/SupportManager

Health Click Away is a complete health & fitness solution platform offering expert guidance from certified fitness, yoga, and nutrition coaches. We are committed to transforming lifestyles through sustainable health solutions and an exceptional customer experience.

We are looking for a proactive **Customer Service / Support Executive** to ensure seamless customer experience across our platform. The role involves managing client queries, ensuring high retention, supporting referrals, resolving escalations, and maintaining long-term customer satisfaction.

* Handle inbound and outbound customer queries via calls, chats, and emails.

* Ensure smooth onboarding of customers and guide them in using the HCA platform/app.

* Manage renewals and drive customer retention targets.

* Encourage and track customer referrals.

* Provide timely resolution for escalations and ensure SLA adherence.

* Collaborate with Health Counsellors, Coaches, and Onboarding teams to deliver a holistic customer experience.

* Document customer interactions, track feedback, and share insights with management.

* Maintain professionalism and empathy while handling customer concerns.

* Retention rate & renewals achieved.

* Number of referrals converted.

* Escalation resolution within SLA (90%+).

* Positive CX feedback & testimonials.

* Bachelor's degree in any field.

* 1–3 years of experience in Customer Service / Client Support (preferably in health, fitness, or wellness sector).

* Strong communication skills in English & Hindi (additional regional languages a plus).

* Problem-solving mindset with patience and empathy.

* Ability to multitask and work in a fast-paced environment.

* Familiarity with CRM tools, ticketing systems, or call-dialer systems preferred.

* Competitive salary + performance-based incentives.

* Opportunity to grow within a fast-scaling health & fitness platform.

* Recognition through **"Customer Champion of the Month"** awards.

* Dynamic and collaborative work environment.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

Job Title:
Customer Support Executive (Voice Process)

Location:
Gurgaon, Haryana (Work from Office)

Employment Type:
Full-time

Experience:
Fresher / 0–1 Year

Job Description:

Join our customer support team and handle
voice-based queries
with professionalism and empathy. You'll be the first point of contact for customers, ensuring a smooth service experience.

Eligibility:

• Graduate or Undergraduate (Freshers Eligible)
• Good spoken English required
• Comfortable with rotational shifts and week-offs

Salary & Benefits:

₹16,500 – ₹17,000 (In-hand)

Incentives based on performance

One-way cab facility during odd hours

Interview Rounds:

HR Round

Operations Round

VNA (Voice & Accent)

Open Positions:
30

To Apply:
Send your resume to ( )

Pay: ₹18, ₹7,379.34 per month

Job description:

Eligibility Criteria -

• +12th
• Minimum 1-2 months of experience in outbound sales
• Age should be between 18 to 31 years
• Only Female

Your Tasks – Paint the world green:

• Communicate with the Client
• Handle crises swiftly to minimise impact.
• Maintain discipline, flexibility, and teamwork in a fast-paced environment.

Your Profile – Ready to hop on board:

• Graduate in any discipline (mandatory) with 1-2 years of experience in a Customer Service role
• Fluency in English (spoken and written) & Hindi is a must and knowledge of additional
• Proficient in handling email and phone-based support
• Basic knowledge of Excel or spreadsheet management for data tracking and reporting.
• Excellent communication and coordination skills to manage driver interactions and team collaboration effectively.

Job Type: Full-time

Work Location: Lajpat Nagar, Delhi

Job Type: Full-time

Pay: ₹18, 7,433.51 per month

Benefits:

• Paid sick time
• Work from home

Work Location: In person

With Excellent Communication

Being Proactive

Customer Service & Support

Adaptability & Flexibility

Time Management

Dear Aspirants,

Launch your career with a prestigious multinational BPO company.

Contact for More Info:

HR Naoli

Hiring Now: International Chat Process (Onsite)

Location: Ahmedabad - Wokr From Office

Position: Customer Service Representative (Live Chat Support) Ahmedabad

Work Mode: Work From Office

CTC: 25,000 35,000/month

Role Summary:

Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team.

Who Can Apply:

12th Pass / Diploma / Graduate

Excellent written English skills

Comfortable with night shifts & rotational shifts

Basic computer knowledge

Perks & Benefits:

• 5-day work week
• Night shift allowance + Overtime pay
• Free cab (night shifts)
• Subsidized meals
• Health & Life Insurance
• PF, Gratuity, Parental Leave
• Career growth opportunities
• Performance incentives

Job location: Jaipur (Rajasthan)

• To escalate the queries of the customer via Chat/Email and Voice
• Resolve the customer issue for international customers.
• To provide the best resolution to the customers.
• Maintain the better relationship with the customers.
• Meet the customers requirements and provide them satisfaction with the best resolution of their queries.
• Qualification: 12th and Above
• Good communication skill (Verbal & Written)
• Computer Knowledge
• Flexible (24/7) environment

Special Benefits for Outstation Candidates:

14-day hotel stay

10,000 relocation bonus (in 4th salary)

700 ticket reimbursement

Job Description International Contact center (US Healthcare) - Bangalore

Location: Bangalore (Immediate Requirement)

Job Type: Full-time

Role: Customer Service International Voice Process/ Customer Contact center

Shift: Night Shift (US Time Zones)

Compensation:

Freshers: 2,54,640 LPA + 70,360 VSA

Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years)

Transport Facility: 2-Way Cab Provided

Joining: Immediate Joiners Preferred

Why Join Us?

Opportunity to work in a Global healthcare process

Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits.

Medical Insurance & Performance rewards.

5 Day work week, Free Home Pick up & Drop ensuring safe travel.

Strong career growth opportunities with learning & development programs.

A collaborative, inclusive, and energetic work culture

Contact for More Info:

HR Naoli

Talent Acquaintance

Hiring for International Voice process

Good communication skill

UG/Grad both can apply

Fresher/Experience are Eligible

Loc Gurgaon

Salary upto 4 LPA

Rotational shift & Off

5 Days working

Cabs

Incentives

Call/WhatsApp

Snehal

Zam

Required Candidate profile

Fresher with Excellent communication skills eligible.

Must be Comfortable with night shifts.

Candidate must have Excellent Verbal skills.