12,429 Customer Service Desk jobs in India
Customer Service Desk
Kolkata, West Bengal
Solution Point Consultancy Private Limited
Posted today
Job Viewed
Job Description
Knowing the products inside and out so that you can answer questions.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- To give customers information about products and services, take orders, and process returns.
- By helping customers understand the product and answering questions about their reservations.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- After-sales service: 1 year (required)
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English and Hindi (required)
**Speak with the employer**
+91-XXX
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- To give customers information about products and services, take orders, and process returns.
- By helping customers understand the product and answering questions about their reservations.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- After-sales service: 1 year (required)
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English and Hindi (required)
**Speak with the employer**
+91-XXX
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Desk Executive / Help Desk
Pune, Maharashtra
Creaticity
Posted today
Job Viewed
Job Description
Looking for CSD Executive / Helpdesk Executive for Mall.
Experience in Retail / Mall preferred.
- To attend all the walk-in customers.
- To Make and receive calls and answer customer queries.
- Report and get the customer common area in sync with service levels
- Ensure the customer areas are maintained during operation hours
- Data collection of footfalls and updating the required customer data base
- Ensuring customer feedbacks are recorded and presented to management periodically
- Capturing the voice of the customer, collate the data and give inferences for higher level decision making
- Driving Unlimit program at CSD - Information, Engagement and Membership
- Managing and promoting Merchandise store
- Assisting event team in promoting campaigns and events along with ticketing.
Pay: ₹180,000.00 - ₹250,000.80 per year
Day range:
- Weekend availability
Shift:
- Day shift
- Evening shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
Experience in Retail / Mall preferred.
- To attend all the walk-in customers.
- To Make and receive calls and answer customer queries.
- Report and get the customer common area in sync with service levels
- Ensure the customer areas are maintained during operation hours
- Data collection of footfalls and updating the required customer data base
- Ensuring customer feedbacks are recorded and presented to management periodically
- Capturing the voice of the customer, collate the data and give inferences for higher level decision making
- Driving Unlimit program at CSD - Information, Engagement and Membership
- Managing and promoting Merchandise store
- Assisting event team in promoting campaigns and events along with ticketing.
Pay: ₹180,000.00 - ₹250,000.80 per year
Day range:
- Weekend availability
Shift:
- Day shift
- Evening shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Desk Staff - Kota Wisata
Kota, Rajasthan
Sinarmas Land
Posted today
Job Viewed
Job Description
Monitor all customer tickets (inquiries, requests & complaints) to meet the service level.
- Coordinate with other divisions to resolve customer complaints
- Record the customer complaint and prepare the complaint reports on daily basis.
- Prepare units before handover and serve customers during handover.
**Requirements**:
- Minimum Diploma Degree in Civil Engineering/Management/Administration.
- Minimum 3 years of working experience in customer service/relation fields.
- Computer literate in Ms. Office with intermediate-level skills.
- Good communication skills.
- Excellent coordination skills.
- Willing to be placed in Kota Wisata.
- Coordinate with other divisions to resolve customer complaints
- Record the customer complaint and prepare the complaint reports on daily basis.
- Prepare units before handover and serve customers during handover.
**Requirements**:
- Minimum Diploma Degree in Civil Engineering/Management/Administration.
- Minimum 3 years of working experience in customer service/relation fields.
- Computer literate in Ms. Office with intermediate-level skills.
- Good communication skills.
- Excellent coordination skills.
- Willing to be placed in Kota Wisata.
This advertiser has chosen not to accept applicants from your region.
2
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Bengaluru, Karnataka
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Job Description - Customer Service Desk**
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
This advertiser has chosen not to accept applicants from your region.
3
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Delhi, Delhi
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Job Description - Customer Service Desk**
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
This advertiser has chosen not to accept applicants from your region.
4
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Chennai, Tamil Nadu
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Job Description - Customer Service Desk**
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
Summary - CFO Center
BU - Customer Service Desk
**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
This advertiser has chosen not to accept applicants from your region.
5
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Navi Mumbai, Maharashtra
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Kotak Mahindra Bank**
- Department
- Commercial Operations
- Level
- M4
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
- Department
- Commercial Operations
- Level
- M4
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
This advertiser has chosen not to accept applicants from your region.
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6
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Thane, Maharashtra
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Kotak Mahindra Bank**
- Department
- Commercial Operations
- Level
- M4
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
- Department
- Commercial Operations
- Level
- M4
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
This advertiser has chosen not to accept applicants from your region.
7
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Mumbai, Maharashtra
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Kotak Mahindra Bank**
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
This advertiser has chosen not to accept applicants from your region.
8
Operations Team Member-wbg Operations (Ops) - customer Service Desk
Bengaluru, Karnataka
Kotak Mahindra
Posted today
Job Viewed
Job Description
**Kotak Mahindra Bank**
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
- Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team.
- Stamp Duty as per Legal Stamp Duty Grid is adhered too.
- Limits & Collateral Maintenance.
- CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions.
- Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL.
- Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk.
- Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products.
- Insertions (documents received post disbursement).
- Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained).
- Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as “pre-approved”.
- Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds - Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any).
- Handover of PDC / SPDC’s to the Vendor on a weekly basis & receive acknowledgement.
- Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions).
- Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service.
- Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit
- Qualification - Graduate / Post-Graduate
- Detail oriented and ability to multi-task
- Good Interpersonal skills and ability to work in teams
- Excellent Communication Skills
- Proficiency in MS-Office
- Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
This advertiser has chosen not to accept applicants from your region.
9