7,754 Customer Service Professionals jobs in India

Experience - 3+ years

Location - Gorti (Vadodara)

Qualification - Any Graduate

Roles and Responsibilities:

Responsibilities:

• You shall be responsible to coordinate and ensure that the service delivery of excellent quality and achieves overall contract objectives.
• You shall be responsible oversee the development of relationships between the team of customer service and customers, ensure that schedules and deadlines are met.
• Ensure pleasant ambiance at all projects, that includes upkeep-ment of all the facilities including but not limited to sales offices, common amenities, sold or unsold units.
• Coordinate with Sales team to ensure that inquiries are been handled properly, and none of them remain unattended.
• Ensure proper coordination between Sales and Post sales teams for smooth operation.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Identify target areas for prospective business

Pre-screen customer segments as per the organization norms

Ensure the number of log in along with disbursement

Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements

Execute sales promotion activities to build customer interest in the TCFSL brand

Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

Ensure vendor empanelment and develop relationships with new vendors.

Develop strong distribution channels

Ensure compliance to all Audit / RBI regulations.

Hiring For Customer Service Role ( International Voice)

Location- Kolkata, Indore

Experience- 1+ Years of exp into international Voice process

CTC up to 5.5 LPA

Work from Office

5 days Working

Both Side Cab

US Shift

For More Details Contract Nikita-

Manage a team of 50 people handling appointments, queries, feedback, and complaints across voice, WhatsApp, & email.

Track daily team performance AHT, Monitor NPS/CSAT scores and drive initiatives to improve customer experience at all touchpoints.

Required Candidate profile

Managed at least 30+ team members.

5+ yrs in customer service leadership, preferably in BPO/KPO/salon industry.

Strong English communication & experienced in CRM tools and customer-facing operations.

Responsible for Customer Service & Operation work for Air and Ocean (Import & Export).

1. To handle Air Import Consol Documentation.

2. Follow-up with Overseas office pertain to Air Import Shipment.

3. Job booking in software.

4. CAN Preparation.

5. Co-Ordination with CHA, Customer & Airlines for Delivery order.

6. Keep records of Air Import & Export Shipment.

7. Support in Ocean Export & Import.

8. Handling of documents of pre and post shipments.

9. Knowledge of working in software (for e.g. Cargo wise)

Exp: 3+ Yrs

Qualification: Graduate/MBA

Job Type: Full-time

Pay: ₹25, ₹33,000.00 per month

Work Location: In person

Job Description:

Skill Required:

• Identify and pursue new business opportunities through market research, networking, and cold calling.
• Build and maintain strong relationships with clients, understanding their needs and providing solutions to meet them.
• Develop and implement sales strategies to achieve revenue targets and expand the company's customer base.
• Prepare and deliver sales presentations, proposals, and contracts to prospective clients.
• Negotiate terms and conditions of agreements with clients, ensuring mutual satisfaction.
• Collaborate with internal teams to ensure smooth project execution and delivery of services.
• Stay up-to-date with industry trends, market developments, and competitors' activities.
• Attend industry events, conferences, and networking opportunities to promote the company and generate leads.
• Prepare regular sales reports and forecasts for management review.

ISKPRO is a full-suite digital solutions company providing new age design, development and online marketing services for businesses. From the inception of website/mobile app design, back-end operations and user experience to the launch, campaign management, and maintenance we are a one-stop shop for all services. Our aim is to create an impactful digital footprint by quality delivery services that help boost your brand and drive sales. We are based in Chicago and offer services around the globe.

Thanks & Regards

Sameeksha Gupta

HR Manager

ISKPRO

Profile - Customer Service

Qualification- 12 th + Experience in customer service/ Graduate Freshers

Excellent communication skill in English.

Location - Noida

Must be comfortable with US Shift( Night Shift)

One way cab facility provided.

Immediate joiner required.

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• BPO Customer Service ( International): 1 year (Required)

Language:

• Fluent English (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Greetings from Scorelabs Inc

Provide customer support via phone calls for international customers in English

languages.

Resolving customer queries and requests

Manage customer expectations and ensure customer satisfaction.

Good Fluency In English

Required Candidate profile

Qua - Inter Or Graduation

Both Way Cab

Handle customer's problems, enquires, and complaints

Person Should Have Minimum 1 Year Of Exp In International Voice Process

Call Hr Pooja