181 Customer Service Representatives jobs in Mahiari
Client Services Associate
Posted 22 days ago
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Job Description
To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.
Lead Handling (Daily Priority)
- Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
- Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
- Use pre-approved messaging templates and personalize where needed.
- Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.
Lead Qualification & Tagging
- Classify each lead based on interest: Courses, Spells, Products, or Consultations.
- Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
- Disqualify politely if a lead is clearly misaligned.
Conversion Strategy
- Share the right offering link/post/resource based on their expressed need.
- Suggest the best-fit product or session if the client seems confused.
- Upsell or cross-sell where meaningful.
- Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.
Customer Onboarding
- For every successful conversion, guide the client clearly through:
- Payment confirmation
- Product/course access instructions
- Follow-up timelines (e.g., when to expect delivery or session booking)
- Confirm all onboarding steps are understood by the client.
Client Relationship Management
- Check in after delivery/service (in 3–5 days).
- Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
- Escalate any dissatisfaction or refund request immediately to the co-founders.
Collaboration & Strategy Input
- Share weekly insights on what leads are asking, common objections, and what’s working.
- Suggest content or campaign ideas to improve conversions or address objections.
- Coordinate with marketing/design when templates or creatives are needed.
Reporting
- Daily tracker update before EOD:
- Number of leads received
- Number converted
- Hot/warm/cold classification
- Issues/escalations if any
- Empathy without over-promising
- A balance of professionalism and spiritual insight
- Quick learner of our offerings and inner process
- Reliable, accountable, and proactive
- Instagram (DMs, comments, story replies)
- WhatsApp Business
- Notion/Google Sheet for tracking (or CRM, if introduced)
- Canva (basic familiarity is a plus)
- Payment gateways (Razorpay, GPay, etc.)
- Response time average
- Conversion rate from inbound leads
- Client satisfaction (based on feedback or repeat purchase)
- Contribution to strategy or campaign improvement
Call center representative
Posted today
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Job Description
Our Company:A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.Vision: Reliable ground transportation services globally with all types of vehicles. Mission: Empower high-quality local fleets Corporate Culture: team firstPartner-centric Team collaboration, Never "not my job", end-to-end ownership, Continuous learning and improvement, Hard-working and pragmatic, Don’t be a middleman, Result-driven Job title: Travel Consultant AgentKey Responsibilities:Manage and resolve issues by communicating with drivers and fleets.Enforce high service standards.Confirm the ride was done and apply the change in the system or ask the driver to do it.Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.Give customer service support.Experience Required:Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).Minimum 2 years of experience working as a customer support representative or in a similar environment.Should have strong operational and analytical skills.Should have strong problem-solving skills.Excellent English verbal and written communication. (Mandatory)Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).Able to accommodate a full-time schedule of 24*7 and 6 days a week.Ability to prioritize and manage their time effectively.Should be ready for Fast paced work environment.Should have attention to detail.Conversation Spanish speaking skills
Call center representative
Posted today
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Job Description
Call Center Executives
Posted today
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Job Description
We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.
Key Responsibilities:
Call Airtel prepaid customers to assist with mobile recharges.
Explain different recharge plans to customers.
Answer any questions customers have about recharges.
Keep records of calls and ensure customers are satisfied.
Salary & Benefits:
Monthly salary between ₹9,000 to ₹10,000.
Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).
Work Details:
Work Hours: 10:00 AM to 7:00 PM
Location: Gariahat, Kolkata.
Urgent Hiring: Hindi-Speaking
Call now.
Qualifications & Skills:
Completed Higher Secondary (HS) or hold a Graduate degree.
Must speak Hindi fluently.
Basic knowledge of mobile recharge services is a plus.
Energetic, polite, and focused on helping customers.
If you meet these requirements and are interested in this opportunity, we encourage you to apply.
Call Center Representative
Posted 4 days ago
Job Viewed
Job Description
Our Company:
A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.
Vision: Reliable ground transportation services globally with all types of vehicles.
Mission: Empower high-quality local fleets
Corporate Culture: team first
- Partner-centric
- Team collaboration,
- Never "not my job", end-to-end ownership,
- Continuous learning and improvement,
- Hard-working and pragmatic,
- Don’t be a middleman,
- Result-driven
Job title: Travel Consultant Agent
Key Responsibilities :
- Manage and resolve issues by communicating with drivers and fleets.
- Enforce high service standards.
- Confirm the ride was done and apply the change in the system or ask the driver to do it.
- Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.
- Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.
- Give customer service support.
Experience Required:
- Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).
- Minimum 2 years of experience working as a customer support representative or in a similar environment.
- Should have strong operational and analytical skills.
- Should have strong problem-solving skills.
- Excellent English verbal and written communication. (Mandatory)
- Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).
- Able to accommodate a full-time schedule of 24*7 and 6 days a week.
- Ability to prioritize and manage their time effectively.
- Should be ready for Fast paced work environment.
- Should have attention to detail.
Call Center Executive
Posted today
Job Viewed
Job Description
THE NAME OF THE COMPANY IS **GVK EMRI (102 AMBULANCE SERVICE)**, **ADDRESS** DEC India Building, Plot No. AH/5, Premises No. MAR/16-111,Rear Wing, Action Area 1, Newtown, Rajarhat, Kolkata - . IT IS BEHIND INDIAN OIL PETROL PUMP NEAR NEWTOWN BUS STOP **LANDMARK AXIS BANK ATM.**
INTERVIEW TIMING MONDAY TO FRIDAY 9.30AM TO 12PM, COME WITH CV, EDUCATIONAL DOCUMENTS, PAN CARD, ADHAR CARD WITH SIX COPIES PASSPORT SIZE PHOTO.
YOU MAY CALL BETWEEN **10.00AM TO 5PM AT ** ** FOR ANY QUERY
PLEASE **WEAR MASK AND STAY SAFE**
**Job Type**: Fresher
**Salary**: ₹9,000.00 - ₹10,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Bengali (preferred)
**Speak with the employer**
Call Center Representative
Posted today
Job Viewed
Job Description
Our Company:
A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.
Vision: Reliable ground transportation services globally with all types of vehicles.
Mission: Empower high-quality local fleets
Corporate Culture: team first
- Partner-centric
- Team collaboration,
- Never "not my job", end-to-end ownership,
- Continuous learning and improvement,
- Hard-working and pragmatic,
- Don’t be a middleman,
- Result-driven
Job title: Travel Consultant Agent
Key Responsibilities :
- Manage and resolve issues by communicating with drivers and fleets.
- Enforce high service standards.
- Confirm the ride was done and apply the change in the system or ask the driver to do it.
- Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.
- Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.
- Give customer service support.
Experience Required:
- Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).
- Minimum 2 years of experience working as a customer support representative or in a similar environment.
- Should have strong operational and analytical skills.
- Should have strong problem-solving skills.
- Excellent English verbal and written communication. (Mandatory)
- Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).
- Able to accommodate a full-time schedule of 24*7 and 6 days a week.
- Ability to prioritize and manage their time effectively.
- Should be ready for Fast paced work environment.
- Should have attention to detail.
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Senior Associate 1, Private Client Services Ultra-High Net Worth
Posted today
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Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Responsibilities :
Basic Qualifications :
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the in the Indian Armed Forces; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at .
Call Center Executive Outbound
Posted today
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Job Description
Company Name:- Vision India Services Pvt. Ltd.
Job Title:- Call Center Executive- Outbound
Age :-18-35
Experience:- Fresher
Salary Structure
CTC : - 13113 /- (Rs. 9900/- Take Home Per Month + PF/ESIC/Inasurance and other benifits)
Qualification: - 12th Pass
Location:- West Bengal –Asansol,Barasat,Kolkata (Dumdum),Kolkata,Haldia (Tamluk)
Job Description:
Make outbound calls to customers to interact with them
Maintain a courteous and friendly nature when interacting with customers.
Build positive work relationships with customers to enhance the image and public perception of a company
Good Communication
Able to read and write English & Hindi
Good Computer Knowledge
Call Center Executive Outbound
Posted today
Job Viewed
Job Description
Company Name:- Vision India Services Pvt. Ltd.
Job Title:- Call Center Executive- Outbound
Age :-18-35
Experience:- Fresher
Salary Structure
CTC : - 13113 /- (Rs. 9900/- Take Home Per Month + PF/ESIC/Inasurance and other benifits)
Qualification: - 12th Pass
Location:- West Bengal –Asansol,Barasat,Kolkata (Dumdum),Kolkata,Haldia (Tamluk)
Job Description:
Make outbound calls to customers to interact with them
Maintain a courteous and friendly nature when interacting with customers.
Build positive work relationships with customers to enhance the image and public perception of a company
Good Communication
Able to read and write English & Hindi
Good Computer Knowledge