12,911 Customer Service Roles jobs in India
Help Desk Support
Posted today
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**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
**Speak with the employer**
+91
Help Desk Support
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- Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Prepare daily, weekly, monthly reports and send it to the reporting managers
- Keep inventory of all equipment, software, and license and provide data when required
**Age below** - 28 years
**Salary**:
- 15k to 17k
**Gender** - male only
**Experience** -1-3 years
**Job location** - Nashik
**Salary**: ₹15,000.00 - ₹17,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXX
Help Desk Support
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“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”
**About Company**
**Roles and Responsibility**
job Description
Help desk
Skill - Customer service
Exp - 1 - 2 Years
Location - Mumbai
Np
- 15days to Immediate
Help Desk Support
Posted today
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2.Desktop and Laptop Installing/Configuring/Trouble shooting of Operating Systems (OS), Office automation Products and Printers & a. To repair / replace faulty components with standard spares excluding consumables like, Ink Cartridges, Toner etc.
3.VENDOR Coordinate is responsible for all type of L-1 support with respect to Hardware, Software,
4. To maintain the PC’s, Servers, Printers, scanner, laptops and other hardware equipment L1 Support,.
5. To repair / replace faulty components with standard spares excluding consumables like, Ink Cartridges, Toner etc.
**Salary**: From ₹10,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Gandhidham, Gujarat: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 84899 11899
Help Desk Support
Posted today
Job Viewed
Job Description
- Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Prepare daily, weekly, monthly reports and send it to the reporting managers
- Keep inventory of all equipment, software, and license and provide data when required
**Age below** - 30 years
**Salary**:
- 12- 17k
**Gender** - male only
**Experience** -2-4 years
**Job location** - Nashik
**Salary**: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
Client Relations
Posted today
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- Being well informed and updated about the admission process of Overseas universities.
- Assisting the associates with the admission process to Overseas Universities.
- Coordinating and follow ups with the Overseas Universities to generate offer letters for the students.
- Follow up on pending documents, extensions, deferrals or any other requirements with the Universities.
- Building a rapport and maintaining good relationships with the Overseas Universities.
- Active participation and contribution during education fairs, university visits and in-house seminars/ webinars organized by the company.
- Coordinating with Branches/ Associates for pending documents, payments or any other requirement.
- Taking initiative and efforts to build a professional work environment, ensure that deadlines are met and the students/ associate have a positive experience during the entire admission process.
**Salary**: ₹300,000.00 - ₹450,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Nariman Point, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Client Relations: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Help Desk Support Specialist
Posted 5 days ago
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Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
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Help Desk Support Specialist
Posted 1 day ago
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Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management: Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
Assets Management : Manage the inventory of All the IT Assets.
Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
Strong verbal and written communication skills.
Excellent problem-solving and analytical abilities.
Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support I
Posted today
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Job Description
Job Description – Help Desk Support I System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness.
For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of over 1900 associates who cover the full spectrum of IT expertise.
We are distinguished by our ability to anticipate the unique needs of our clients and deliver a level of quality that far exceeds their expectations.
Why System Soft Technologies?
At System Soft Technologies, we are a family unit powered by diversity, inclusion, transparency, respect, integrity and passion for our clients and our people.
Our business growth depends on your professional development, as we collaborate, share ideas and innovation, and invest in our future.
By forging a meaningful partnership with our people, we come together with the same purpose, exceeding our goals.
This keeps us nimble, ahead of the competition, and on top of our industry.
Our continued success begins with you.
Job Summary: We are looking for a competent Help Desk Support I to provide fast and useful technical assistance on computer systems.
You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Qualifications: Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science or relevant field System Soft Technologies is a proud equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
We are committed to the full inclusion of all qualified individuals.
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