269 Customer Service jobs in Chennai

Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.

**Detailed Responsibilities**
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Free accommodation

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Speak with the employer**
+91

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.

**1. Customer Engagement**:
**-**Identify and contact small and mid-sized freight forwarders and exporters to generate business opportunities.*

**-**Establish and maintain strong relationships with customers by understanding their shipping needs and providing tailored solutions.*

**2. Lead Generation and Conversion**:
**-**Identify prospective clients and convert leads into bookings.*

**3. Follow-up and Retention**:
**-**Take consistent and strong follow-up with customers to ensure bookings are secured.*

**-**Address customer queries promptly and provide after-sales support to enhance customer satisfaction and retention.*

**4. Market Analysis**:
**-**Understand the market trends and customer requirements.*

**-**Share market insights with the sales team to develop better strategies for securing business.*

**5. Coordination and Communication**:
**-**Collaborate with customer service, operation and documentations to ensure smooth execution of bookings and after sales activities.*

**Job Types**: Full-time, Permanent

Pay: ₹20,309.73 - ₹50,159.78 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (required)
- shipping liner: 2 years (required)
- front office: 2 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

The Kallos care -Unisex salon.

Roles and Responsibilities:
Overseeing the day-to-day operations of a salon,

Managing staff,

Scheduling appointments,

Maintaining inventory,

Billing

Ensuring a clean and welcoming environment.

Setting and meeting sales targets for services and products, and motivating staff to achieve sales goals.

Also play a crucial role in ensuring excellent customer service and profitability.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Job Description Summary**
As a Customer Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance for Ultrasound modality and ensuring customer satisfaction in the assigned area.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
tex
**Job Description**
**Roles and Responsibilities**
+ Technical: Maintaining all models specific to Multi-Modality Imaging Equipment in the assigned area. Total system level troubleshooting on complex multi-symptom problems
+ Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
+ Business growth: Assists in the growth and direction of business in his/her geographic area
+ Productivity: Responsible for Warranty and PMS contract cost control
+ Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
+ Installation: Plays a leading role in complex and multifunctional rooms
+ Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
+ Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team
**Required Qualifications**
+ Bachelor's degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 2+ years of experience in servicing medical equipment's (Preferably CT/Cath Lab/Cyclotron/MR/PET-CT/X-ray, Ultrasound etc)
+ Experience interfacing with both internal team members and external customers as part of a solution-based service process
+ Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
+ Ability to be available after-hours and/or work a rotating on-call schedule, including weekends
+ Sought by others for guidance and advice. Proficiency in English.
+ Ability to work independently with minimum direction
+ High work standards and quality
+ Initiative and motivation. Plans and organizes work effectively
+ Excellent communications, listening and interpersonal skills
+ Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
**Desired Skills**
+ Strong oral and written communication skills. Ability to document, plan, market, and execute programs
+ Candidate has to be flexible to work in any location that's assigned to him depending on business requirements
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support
Disclaimer: _GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below:_

Job Title:
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description
**Essential Functions/Core** **Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
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We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.

We are currently in look for a Customer Service Executive, the ideal candidate will be based in our Head Office located in Maduravoyal,Chennai.

Responsibilities

• Communicate with customers via phone, email and social media;
• Provide knowledgeable answers to questions about product, pricing and availability;
• Work closely with internal departments to meet customer's needs;
• Data entry in various platforms and providing reports on need basis.

Qualifications

• 3 - 5 years' of relevant work experience;
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
• Ability to multi-task, organize, and prioritize work.
• Should be able to converse fluently in English, Hindi and Tamil.