168 Customer Service jobs in Coimbatore

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

Job Title: Customer Service Representative

Location: Noida

Department: Customer Experience / Customer Service

Reports To: Customer Support Manager / Operations Head

Employment Type: Full-Time

About Sotbella-

Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and self-expression. What started as a dream has evolved into a movement: fashion that goes beyond fabric to inspire, uplift, and empower.

We believe fashion should be personal and powerful. That’s why we create luxury silhouettes at accessible prices, empowering you to express your unique style- without compromise.

Job Summary:

We are looking for a proactive and fashion-savvy Customer Service Representative to join our growing team. You will be the voice of the brand, delivering an exceptional customer experience across all touchpoints. Your responsibilities will include handling product inquiries, resolving order issues, assisting with returns or exchanges, and ensuring customer satisfaction in alignment with the brand’s tone and style.

This role requires a strong understanding of fashion trends, sizing, fabrics , and e-commerce operations , along with excellent communication and interpersonal skills.

Key Responsibilities:

• Handle customer inquiries via email, phone, chat, and social media channels in a prompt and professional manner.
• Provide accurate product information including fabric details, sizing guidance, availability, and styling suggestions.
• Assist customers with order placement, shipping updates, returns, exchanges, and refund requests.
• Coordinate with internal teams (warehouse, logistics, design, merchandising) to resolve customer concerns.
• Maintain detailed records of customer interactions in the CRM system.
• Monitor customer reviews, complaints, and feedback to identify trends and recommend improvements.
• Ensure all customer interactions reflect the brand’s tone, aesthetics, and values.
• Support post-sales engagement to increase customer retention and satisfaction.

Requirements:

• Bachelor's degree in Fashion, Communication, Business, or related field.
• 1–3 years of experience in customer service, preferably in the fashion or e-commerce industry.
• Excellent communication skills—written and verbal.
• Strong fashion sense and product knowledge (fabrics, fits, sizes, styling).
• Familiarity with CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Gorgias).
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Flexibility to work on shifts, weekends, or holidays when needed.

Preferred Qualifications:

• Experience working with premium, luxury, or D2C fashion brands.
• Social media support experience is a plus.
• Multilingual skills are a bonus.

Soft Skills:

• High attention to detail and customer empathy.
• Positive attitude and problem-solving mindset.
• Strong listening and interpersonal skills.
• Ability to adapt to brand tone and voice.

What We Offer:

• Competitive compensation and incentives.
• Staff discounts on fashion collections.
• Exposure to fashion industry trends and global clientele.
• Opportunity to grow in a dynamic and creative environment.

Interested candidates directly share the cv on or connect on /

HCL Tech - Mega Walkin Drive for Freshers _ 24th to 26th Sep 25

Designation: Customer Service Associate

• Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply)
• 2025 Passed outs can walk in with final semester result copy is mandatory.

Educational Qualification: Graduate in any stream.

*Engineering graduates will not be considered*

Shift: Us Shifts

Mode of interview: Walkin

Date: 24th to 26th Sep 25

Timing: 11:30 AM to 3:00 PM

Contact HR: Monica Celeen G

Work Location: Sholinganallur

Interview Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119

You can also refer your friends for this role.

Perks and Benefits :

MNC

Cab facility (two way) (Upto 30 Kms Only)

Salary : great in the industry

Excellent working environment

Free Cab for female employees

International Trainers

World class exposure

How You'll Grow

At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Why Us

We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.

Our company is extremely diverse with 165 nationalities represented.

We offer the opportunity to work with colleagues across the globe.

We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.

We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

Job Role : Customer Service Representative

Project Type: Contract

Location : Remote

Job Overview:

We are seeking domain experts to participate in a AI Training project .

Communicate clearly and confidently in English to resolve queries and concerns.

Prior experience in English voice process / international customer support is highly preferred.

Excellent communication skills in English (both verbal and written) with a neutral/global accent.

Strong active listening, empathy, and problem-solving skills.

Laptop/desktop with reliable Wi-Fi connection is mandatory .

Technical Requirements:

Candidates must have a high-quality webcam and microphone

Reliable fiber internet connection required (mobile network connections will not be accepted)

Interested candidates revert to

We are Bright:

Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.

Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.

Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.

Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.

Bright has recently raised $50M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U.S. and Canada.

Today we are among the top 8 US FinTech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.

We will be the first at-scale Consumer Tech company, built in India for Global markets.

About Our Founders:

Bright was founded in 2019 by a founding team from McKinsey’s Banking Practice (Petko Plachkov and Avi Patchava ) and InMobi Data Scientist (Avi Patchava, Varun Modi , Avinash Ramakath , Jayashree Merwade ).

Job Description:

What You'll do?

• Maintaining a positive, empathetic and professional attitude toward customers always.
• Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.
• Communicating with customers through various channels. Where possible create templates to be more effective.
• Acknowledging and resolving customer complaints.
• Complete understanding of products inside and out with ability to train the juniors
• Keeping records of customer interactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What You'll Bring?

• 0 - 1.5 years of customer service experience in handling US clients
• Willing to work in Night Shift.
• Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.

What You’ll Get?

• A journey to create an AI-powered bank.
• An opportunity to work with A+ team in a fast-growing global startup.
• As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.
• Building new processes and structures from the ground up

Location: New City Center – Gwalior

Job Description:

We are seeking a Customer Service Representative with a hospitality background (IHM preferred or front desk/guest relations experience). The role involves onboarding customers, coordinating property visits, addressing their concerns, and ensuring discipline and upkeep in the customer lobby.

Key Responsibilities:

• Welcome and onboard customers with professionalism and warmth.
• Accompany/guide customers during property visits and note challenges or concerns they face.
• Maintain discipline, etiquette, and smooth operations in the customer lobby.
• Record and escalate customer feedback/issues to relevant departments.
• Ensure a positive and seamless customer experience throughout their journey.
• Maintain updated records of interactions and follow-ups in CRM.

Qualifications & Skills:

• Graduate/Diploma in Hospitality Management (IHM preferred).
• 1–3 years of experience in customer service/front desk/guest relations.
• Excellent communication and presentation skills.
• Strong customer-first attitude with problem-solving skills.
• Organized, disciplined, and proficient with MS Office/CRM tools.

∙Handle inbound and outbound calls to assist clients and resolve their queries. 

∙Draft and send professional emails to clients in a timely manner. 

∙Conduct research to provide accurate information and solutions to clients. 

∙Prepare, send, and track contracts and related documentation. 

∙Maintain accurate records of client interactions in the CRM system. 

∙Collaborate with internal teams to ensure smooth client onboarding and support. 

∙Ensure a high level of customer satisfaction through effective communication and problem-solving. 

Requirements 

∙Proven experience in customer support, client service, or a similar role. 

∙Excellent written and verbal communication skills. 

∙Strong phone etiquette and ability to handle outbound/inbound calls effectively. 

∙Good organizational and multitasking abilities. 

∙Proficiency in MS Office and familiarity with CRM tools. 

∙Ability to work independently and as part of a team. 

∙Strong attention to detail and problem-solving skills.

US Shift

SAL-20-23k (4 hours)

DrCatalyst is Hiring – Experienced Customer Service Representatives!

Are you skilled in voice-based processes and looking to build your career in US Healthcare operations ? This is your chance to be part of a fast-growing team making a real impact in patient care.

What you’ll do:

• Handle English-speaking calls for US healthcare clinics
• Assist with patient registration, scheduling appointments, referrals & authorizations
• Ensure smooth communication between clinics and patients
• Deliver excellent service while following standard processes

What we’re looking for:

• Prior voice process experience (healthcare domain preferred)
• Excellent English communication skills
• Ability to work in a fast-paced, client-focused environment
• Strong attention to detail and a passion for helping patients

What’s in it for you?

• Opportunity to work directly with US healthcare providers
• Training & growth opportunities within healthcare operations
• Supportive team culture and exposure to global healthcare standards

Salary: Up to ₹35,000 per month

If you’re ready to take the next step in your career and want to grow with a company that values both its people and clients, we’d love to hear from you!

Bachelor’s degree or equivalent qualification.

1–3 years of experience in international customer support or BPO environment.

Excellent communication skills in English (additional languages are a plus).

Strong problem-solving ability and customer empathy.

Proficiency in using CRM systems and support tools.

Willingness to work in rotational shifts, including nights and weekends.

Responsibilities

• Provide deep knowledge and expertise in the designated subject area.
• Guide and inform project planning, ensuring alignment with best practices.
• Ensure high-quality outcomes by reviewing and validating project deliverables.
• Act as a mentor and resource for team members, sharing knowledge and fostering development.
• Collaborate with cross-functional teams to achieve project goals.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Extensive experience and expertise in the specific subject area.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proven ability to guide and mentor team members.
• Experience in project planning and execution.
• Strong attention to detail and commitment to high-quality outcomes.