Explore numerous customer service job opportunities across India. These roles involve direct interaction with customers, addressing their queries, resolving issues, and providing support. Customer service positions are available in various sectors, including retail, technology, finance, and healthcare. These jobs often require strong communication skills, patience, and problem-solving abilities.4,461 Customer Service jobs in India
Adp Freedom Service Pune 140079
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As a
**Client Solution Consultant** you will ensure timely and accurate configuration of the payroll-related items through quality assurance, testing within multiple payroll platforms. Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments? At ADP, the Consultancy Team is driven by our clients' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information - helping clients confidently use our products and setups with ease. You provide the expert support that makes our integrated solutions stand out.
**ROLE IN TERMS OF TASKS**:
- Your main task will be to ensure delivery of excellent service through:
- Resolving client queries, issues and requests to client satisfaction within agreed service levels
- Identifying and implementing service, process and product improvements
- Managing client expectations with regard to case resolution timescales
- Certify all output provided to the client
- Accurate and timely payroll delivery
**Others**:
- Contributing to root cause analysis and implementing solutions to prevent reoccurrence of client queries, issues and requests
- Actively manage own knowledge and skills to meet task productivity and quality standards in addition to sharing with the rest of the client support team.
- Input & check the payroll output for accuracy and to meet legislative requirements
- Maintain knowledge of current ADP products and services and current statutory legislation
- Review and analysis Net Promoter Score (NPS) feedback and create management action plans, as appropriate
**WHO WE ARE LOOKING FOR**:
- Minimum of 3 years' experience working in a bureau environment (HR department or CDL)
- Proficient in MS Excel
- Good Knowledge of English (mandatory)
- Payroll experience
- Experience of working with a CRM tool
- Good communicator both verbally and writing
- Good qualities in managing Client Relationship
- Organized and methodical
- Target driven, self-motivated and a good learner
At ADP, you will have the potential to continually progress, within one global organization.
#LI-DNI
**Client Solution Consultant**:
As a
**Client Solution Consultant** you will ensure timely and accurate configuration of the payroll-related items through quality assurance, testing within multiple payroll platforms. Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments? At ADP, the Consultancy Team is driven by our clients' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information - helping clients confidently use our products and setups with ease. You provide the expert support that makes our integrated solutions stand out.
**ROLE IN TERMS OF TASKS**:
- Your main task will be to ensure delivery of excellent service through:
- Resolving client queries, issues and requests to client satisfaction within agreed service levels
- Identifying and implementing service, process and product improvements
- Managing client expectations with regard to case resolution timescales
- Certify all output provided to the client
- Accurate and timely payroll delivery
**Others**:
- Contributing to root cause analysis and implementing solutions to prevent reoccurrence of client queries, issues and requests
- Actively manage own knowledge and skills to meet task productivity and quality standards in addition to sharing with the rest of the client support team.
- Input & check the payroll output for accuracy and to meet legislative requirements
- Maintain knowledge of current ADP products and services and current statutory legislation
- Review and analysis Net Promoter Score (NPS) feedback and create management action plans, as appropriate
**WHO WE ARE LOOKING FOR**:
- Minimum of 3 years' experience working in a bureau environment (HR department or CDL)
- Proficient in MS Excel
- Good Knowledge of English (mandatory)
- Payroll experience
- Experience of working with a CRM tool
- Good communicator both verbally and writing
- Good qualities in managing Client Relationship
- Organized and methodical
- Target driven, self-motivated and a good learner
At ADP, you will have the potential to continually progress, within one global organization.
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected vet
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We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
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+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
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+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
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Ready to drive with Continental? Take the first step and fill in the online application.
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Posted 2 days ago
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Note - This is for only Freshers to 1 year experience.
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Salt Lake City, Kolkata
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.
Eligibility Criteria:
- Graduates (freshers) with excellent communication skills are encouraged to apply.
- Preference given to candidates with prior BPO experience and complete joining documentation .
- Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
- Mandatory: PAN card is required during the hiring process
Contact:
For Quick response - Connect with me on WhatsApp -
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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Customer Service
Posted 2 days ago
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About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.
Eligibility Criteria:
- Graduates (freshers) with excellent communication skills are encouraged to apply.
- Preference given to candidates with prior BPO experience and complete joining documentation .
- Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
- Mandatory: PAN card is required during the hiring process
Contact:
For Virtual Interview invite link - Connect with me on WhatsApp -
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted 2 days ago
Job Viewed
Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted today
Job Viewed
Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website- Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Salt Lake City, Kolkata
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.
Eligibility Criteria:
- Graduates (freshers) with excellent communication skills are encouraged to apply.
- Preference given to candidates with prior BPO experience and complete joining documentation.
- Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
- Mandatory: PAN card is required during the hiring process
Contact:
For Quick response - Connect with me on WhatsApp -
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.