3,604 Customer Solutions jobs in India
Customer Solutions Consultant
Confluent
Posted 2 days ago
Job Viewed
Job Description
**Location:**
IN Remote India
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
At Confluent, we live by a core value: Earn Our Customers' Love. As a Customer Solutions Consultant (CSC), you'll be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform.
In this dynamic role, you'll manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. You'll work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption, and demonstrable value realization. Your efforts will be critical in fostering customer growth and retention.
This position is perfect for individuals who are passionate about technology, eager to solve complex business problems, and possess a strong customer-centric mindset. You'll deepen your technical expertise in Kafka, Flink, and Confluent IP, while leveraging your customer-facing skills in a high-growth environment. You'll collaborate with some of the world's most renowned companies, helping them achieve mission-critical outcomes. We're looking for curious, motivated professionals ready to accelerate their development and make a significant impact from day one.
**What You Will Do:**
+ **Serve as a Trusted Technical Advisor:** Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio. Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
+ **Lead Post-Sale Engagements:** Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes. Guide customers in maturing their data streaming utilization and optimizing their usage through regular technical health reviews. Introduce new product capabilities via roadmap review sessions and plan for their adoption.
+ **Drive Customer Success:** Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action. Pinpoint technical objections and strategize to overcome adoption blockers. Identify potential risks and execute mitigation plans with internal stakeholders to prevent customer churn.
+ **Develop Deep Technical Expertise** : Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
**What You Will Bring:**
+ **Experience & Technical Aptitude:** 5-8 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles. You'll have a passion for solving complex technical problems with a strong understanding of modern infrastructure and streaming technologies, thriving as a self-starter in a fast-paced environment.
+ **Exceptional Communication:** Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
+ **Customer Portfolio Management:** Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
+ **Cloud & Networking Expertise:** Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
+ **Distributed Systems Knowledge:** Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
+ **Development & Automation:** Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
+ **Programming Flexibility** : Development language agnostic, with proficiency in Java, Python, or SQL.
+ **Customer-Centric Mindset:** A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
+ **Project Management Skills:** Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
IN Remote India
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
At Confluent, we live by a core value: Earn Our Customers' Love. As a Customer Solutions Consultant (CSC), you'll be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform.
In this dynamic role, you'll manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. You'll work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption, and demonstrable value realization. Your efforts will be critical in fostering customer growth and retention.
This position is perfect for individuals who are passionate about technology, eager to solve complex business problems, and possess a strong customer-centric mindset. You'll deepen your technical expertise in Kafka, Flink, and Confluent IP, while leveraging your customer-facing skills in a high-growth environment. You'll collaborate with some of the world's most renowned companies, helping them achieve mission-critical outcomes. We're looking for curious, motivated professionals ready to accelerate their development and make a significant impact from day one.
**What You Will Do:**
+ **Serve as a Trusted Technical Advisor:** Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio. Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
+ **Lead Post-Sale Engagements:** Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes. Guide customers in maturing their data streaming utilization and optimizing their usage through regular technical health reviews. Introduce new product capabilities via roadmap review sessions and plan for their adoption.
+ **Drive Customer Success:** Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action. Pinpoint technical objections and strategize to overcome adoption blockers. Identify potential risks and execute mitigation plans with internal stakeholders to prevent customer churn.
+ **Develop Deep Technical Expertise** : Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
**What You Will Bring:**
+ **Experience & Technical Aptitude:** 5-8 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles. You'll have a passion for solving complex technical problems with a strong understanding of modern infrastructure and streaming technologies, thriving as a self-starter in a fast-paced environment.
+ **Exceptional Communication:** Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
+ **Customer Portfolio Management:** Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
+ **Cloud & Networking Expertise:** Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
+ **Distributed Systems Knowledge:** Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
+ **Development & Automation:** Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
+ **Programming Flexibility** : Development language agnostic, with proficiency in Java, Python, or SQL.
+ **Customer-Centric Mindset:** A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
+ **Project Management Skills:** Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Customer Solutions Architect
Mumbai, Maharashtra
ACG World
Posted 2 days ago
Job Viewed
Job Description
Client Software Architect:
Seeking an experienced Client Software Architect with a strong background in C# , C++ , Microsoft .NET, WCF, WPF , JavaScript , etc. to lead the design and development of innovative, high-performance software solutions.
In this role, you will be responsible for architecting scalable and maintainable client-side applications, integrating industrial devices into the software ecosystem, and working closely with cross-functional teams to ensure the successful delivery of products that meet both business and technical requirements.
You will play a key role in setting the technical direction, mentoring developers, and ensuring the integration of best practices throughout the software development lifecycle.
Key Responsibilities:
Software Architecture & Design:
- Lead the design and architecture of complex client-side applications using C# , C++ , .NET Core , and JavaScript (along with relevant front-end frameworks like React or Angular or Electron).
- Create high-level and detailed architecture designs, ensuring they are scalable, secure, and maintainable across multiple platforms.
- Design, document, and communicate architectural decisions to stakeholders, ensuring alignment with business goals and technical requirements.
- Work with product managers and business stakeholders to understand user requirements and translate them into technical solutions.
Industrial Device Integration:
- Design and implement integration solutions for industrial devices and systems (e.g., scanners, cameras, printers, PLCs, sensors, controllers, etc.) into enterprise software applications.
- Utilize communication protocols like OPC, Modbus, MQTT, or proprietary device interfaces to facilitate seamless integration between software and industrial hardware.
- Work with cross-functional teams to manage data flow from industrial devices and ensure that the software can process and analyse real-time data effectively.
- Ensure the scalability, security, and reliability of industrial devices within the larger system architecture.
Leadership & Mentorship:
- Provide technical leadership and mentorship to development teams, ensuring best practices in software engineering and design patterns are followed.
- Guide and collaborate with team members on complex development tasks, code reviews, and problem-solving.
- Promote and establish software design principles such as SOLID, DRY, and separation of concerns.
Cross-Functional Collaboration:
- Collaborate closely with backend engineers, UI/UX designers, and product managers to ensure seamless integration between client-side and server-side systems.
- Work with QA teams to ensure that code quality and performance meet industry standards and user expectations.
- Lead and participate in sprint planning, daily stand-ups, and retrospective meetings.
Technology Evaluation & Implementation:
- Evaluate and recommend new technologies, frameworks, and tools to improve development efficiency, system performance, and scalability.
- Drive the adoption of modern software development practices, including CI/CD pipelines, version control systems, and automated testing frameworks.
- Champion the use of .NET Core , C# , JavaScript , etc. to build robust and performant applications.
Performance & Scalability:
- Ensure that the applications are optimized for high performance, responsiveness, and scalability.
- Identify and resolve bottlenecks in the system architecture and codebase to enhance system performance.
- Implement caching strategies, load balancing, and other performance optimization techniques.
Quality & Security:
- Maintain high code quality by implementing code reviews, unit testing, and ensuring security best practices.
- Ensure the application complies with security, privacy, and regulatory standards.
- Continuously monitor and improve software development processes, tooling, and practices.
Client Engagement & Technical Support:
- Interact with clients and stakeholders to understand their technical needs and provide solutions that align with their goals.
- Provide technical support during the deployment and maintenance phases of the project lifecycle.
- Address complex client-side issues and provide solutions to ensure client satisfaction.
Required Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering with 15+ years of experience in C# , C++ , and Microsoft .NET stack (including .NET Core, WCF, WPF and ASP.NET ).
- 5+ years of experience in a software architect or lead role with a focus on client-side applications and integration.
- Strong experience with client-server architecture , RESTful APIs , JavaScript , and web technologies (HTML, CSS, front-end frameworks such as React, Angular, or Vue.js).
- Significant experience with industrial device integration , including the integration of cameras, scanners, printers, PLCs, sensors, IoT devices, and other industrial hardware using protocols like OPC, Modbus, MQTT, and other industry-standard communication protocols.
- Expertise in modern software development methodologies and design patterns (e.g., TFVC, MVC, MVVM, SOLID, etc.).
- Deep understanding of object-oriented programming (OOP) and principles of software design.
- Experience with performance optimization and scalability best practices.
- Strong knowledge of version control (e.g., Git), CI/CD practices, and automated testing frameworks.
- Familiarity with cloud services and infrastructure (Azure, AWS, etc.) and how they relate to client applications.
- Experience with frontend frameworks (e.g., Angular, React, Electron, etc.) for client-side development.
- Proficiency with C++ for performance-critical applications, such as those requiring low-level system interactions.
- Familiarity with industrial automation systems and IoT solutions.
- Knowledge of Agile development methodologies (Scrum, Kanban) and experience with project management tools (JIRA,TFVC Azure DevOps).
- Familiarity with DevOps practices and tools, such as automated build pipelines and infrastructure as code.
This advertiser has chosen not to accept applicants from your region.
1
Customer Solutions Architect
Hyderabad, Andhra Pradesh
Tata Consultancy Services
Posted 8 days ago
Job Viewed
Job Description
Job Title :MS Dynamics CRM Solutions Architect
Pan India
4-10yrs Exp required
Relevant Experience (Yrs)
Solution architect with total experience of 12+ years and 7+ years in implementation/consulting in Dynamics D365 CRM On Premise Or Online
Hands-on experience in Microsoft Technologies like C#, SQL Server, SQL BI SSIS, analytics and SSRS reporting in CRM Online or Power BI (Preferable), Azure technologies, Security, Large scale Data migration, complex Integrations involving middle ware.
Should have excellent knowledge of Sales, Service, Marketing, Field Service, Voice of Customer, Portals, Configurations and Customizations, Integration patterns with online/On premise applications, Performance Optimizations, PowerApps, Power Automate, Gateways, Deployments, Azure DevOps
Technical/Functional Skills
- Techno-functional exposure in various domains.
- Well experienced in Sales, Service and Marketing modules.
- Excellent communication and presentation skills
- Hands-on experience in Microsoft Dynamics CRM D365.
- Should have worked in client facing role
- Involved in various project activities like
- Requirement Gathering and Gap Fit Analysis
- Solution Architecture and Design and configurations
- Experience in Integrations with other enterprise systems like ERP, LOB on premise and online systems
- Experience in integrations with MS Outlook, SharePoint, O365 Administration and AD Synchronization
- Data Migration using Scribe/SSIS or similar tools
- Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.
- Should have a good understanding of CRM security model
- Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.
- Hands on Experience in configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).
- Should have experience in implementing large transformational projects involving multi language, multi currency and multi country deployments
- Should be able to set up implementation road maps, project plans
Roles & Responsibilities
- Create Techno-functional fitment by interacting with client stakeholders
- Conduct CRM solution approach workshops to the stakeholders
- Create High Level As-Is and To-Be Architecture, Technical design for CRM and obtain necessary approvals from client
- Co-ordinate with various stakeholders including Microsoft and other 3rd Party vendors
- Coordination with offshore team
- Create Integration specifications and design
This advertiser has chosen not to accept applicants from your region.
2
Customer Solutions Architect
201009 Noida, Uttar Pradesh
₹100000 Monthly
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
We are seeking a highly technical and client-focused Customer Solutions Architect to join our innovative team in a fully remote capacity. This pivotal role bridges the gap between our cutting-edge technology solutions and our diverse client needs, ensuring successful implementation and adoption. You will be instrumental in understanding client business challenges and translating them into robust, scalable technical solutions leveraging our product suite. This involves detailed technical design, solution validation, and close collaboration with sales, engineering, and product management teams. As a remote professional, you will conduct virtual client consultations, deliver technical demonstrations, and provide expert guidance throughout the pre-sales and post-sales lifecycle. The ideal candidate possesses a deep understanding of (mention specific technologies relevant to the fictional company, e.g., cloud infrastructure, SaaS platforms, data analytics, APIs), strong problem-solving skills, and the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. You will act as a trusted advisor to our clients, building strong relationships and driving customer success. This is a remote-first position, demanding excellent self-management, proactive communication, and a passion for delivering exceptional customer value. If you excel at solving technical puzzles and enjoy empowering clients with innovative solutions, this role is for you. Your expertise will directly contribute to our clients' digital transformation journeys.
Responsibilities:
Qualifications:
Responsibilities:
- Design and architect technical solutions that meet specific client business requirements using our product offerings.
- Conduct in-depth discovery sessions with clients to understand their technical landscape and business objectives.
- Develop compelling technical proposals, presentations, and solution designs.
- Deliver effective technical demonstrations and proof-of-concept engagements.
- Collaborate with sales teams to articulate the value proposition of our solutions to prospective clients.
- Work closely with engineering and product teams to provide customer feedback and influence product roadmap.
- Provide technical guidance and support during the implementation and integration phases.
- Troubleshoot and resolve complex technical issues encountered by clients.
- Stay current with industry trends, emerging technologies, and best practices in solution architecture.
- Build and maintain strong relationships with client technical stakeholders.
Qualifications:
- Proven experience as a Solutions Architect, Technical Consultant, or similar role, preferably in a SaaS or technology company.
- Strong understanding of (mention specific technologies relevant to the fictional company).
- Excellent technical design, problem-solving, and analytical skills.
- Ability to translate complex business requirements into technical solutions.
- Exceptional communication, presentation, and interpersonal skills.
- Experience with cloud platforms (AWS, Azure, GCP) is a plus.
- Ability to work independently and manage multiple client engagements effectively in a remote setting.
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
This advertiser has chosen not to accept applicants from your region.
3
Advisory Customer Solutions Consultant
Confluent
Posted 2 days ago
Job Viewed
Job Description
**Location:**
IN Remote India
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
At Confluent, we live by a core value: Earn Our Customers' Love. As a Customer Solutions Consultant (CSC), you'll be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform.
In this dynamic role, you'll manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. You'll work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption, and demonstrable value realization. Your efforts will be critical in fostering customer growth and retention.
This position is perfect for individuals who are passionate about technology, eager to solve complex business problems, and possess a strong customer-centric mindset. You'll deepen your technical expertise in Kafka, Flink, and Confluent IP, while leveraging your customer-facing skills in a high-growth environment. You'll collaborate with some of the world's most renowned companies, helping them achieve mission-critical outcomes. We're looking for curious, motivated professionals ready to accelerate their development and make a significant impact from day one.
**What You Will Do:**
+ **Serve as a Trusted Technical Advisor:** Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio. Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
+ **Lead Post-Sale Engagements:** Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes. Guide customers in maturing their data streaming utilization and optimizing their usage through regular technical health reviews. Introduce new product capabilities via roadmap review sessions and plan for their adoption.
+ **Drive Customer Success:** Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action. Pinpoint technical objections and strategize to overcome adoption blockers. Identify potential risks and execute mitigation plans with internal stakeholders to prevent customer churn.
+ **Develop Deep Technical Expertise:** Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
**What You Will Bring:**
+ **Experience & Technical Aptitude:** 5-8 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles. You'll have a passion for solving complex technical problems with a strong understanding of modern infrastructure and streaming technologies, thriving as a self-starter in a fast-paced environment.
+ **Exceptional Communication:** Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
+ **Customer Portfolio Management:** Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
+ **Cloud & Networking Expertise:** Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
+ **Distributed Systems Knowledge:** Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
+ **Development & Automation:** Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
+ **Programming Flexibility** : Development language agnostic, with proficiency in Java, Python, or SQL.
+ **Customer-Centric Mindset:** A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
+ **Project Management Skills:** Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
IN Remote India
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
At Confluent, we live by a core value: Earn Our Customers' Love. As a Customer Solutions Consultant (CSC), you'll be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform.
In this dynamic role, you'll manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. You'll work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption, and demonstrable value realization. Your efforts will be critical in fostering customer growth and retention.
This position is perfect for individuals who are passionate about technology, eager to solve complex business problems, and possess a strong customer-centric mindset. You'll deepen your technical expertise in Kafka, Flink, and Confluent IP, while leveraging your customer-facing skills in a high-growth environment. You'll collaborate with some of the world's most renowned companies, helping them achieve mission-critical outcomes. We're looking for curious, motivated professionals ready to accelerate their development and make a significant impact from day one.
**What You Will Do:**
+ **Serve as a Trusted Technical Advisor:** Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio. Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
+ **Lead Post-Sale Engagements:** Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes. Guide customers in maturing their data streaming utilization and optimizing their usage through regular technical health reviews. Introduce new product capabilities via roadmap review sessions and plan for their adoption.
+ **Drive Customer Success:** Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action. Pinpoint technical objections and strategize to overcome adoption blockers. Identify potential risks and execute mitigation plans with internal stakeholders to prevent customer churn.
+ **Develop Deep Technical Expertise:** Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
**What You Will Bring:**
+ **Experience & Technical Aptitude:** 5-8 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles. You'll have a passion for solving complex technical problems with a strong understanding of modern infrastructure and streaming technologies, thriving as a self-starter in a fast-paced environment.
+ **Exceptional Communication:** Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
+ **Customer Portfolio Management:** Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
+ **Cloud & Networking Expertise:** Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
+ **Distributed Systems Knowledge:** Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
+ **Development & Automation:** Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
+ **Programming Flexibility** : Development language agnostic, with proficiency in Java, Python, or SQL.
+ **Customer-Centric Mindset:** A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
+ **Project Management Skills:** Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Customer Solutions Engineer, gTech Professional Services
Bengaluru, Karnataka
Google
Posted 2 days ago
Job Viewed
Job Description
Customer Solutions Engineer, gTech Professional Services
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
5
Customer Solutions Engineer, gTech Professional Services
Mumbai, Maharashtra
Google
Posted 2 days ago
Job Viewed
Job Description
Customer Solutions Engineer, gTech Professional Services
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
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6
Customer Solutions Engineer, gTech Professional Services
Gurugram, Uttar Pradesh
Google
Posted 2 days ago
Job Viewed
Job Description
Customer Solutions Engineer, gTech Professional Services
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; +2 more; +1 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
+ Experience in troubleshooting technical issues for internal/external partners or customers.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, Business, or a related field.
+ Experience in working with database technologies (e.g., SQL, NoSQL).
+ Experience in business, business engineering, consulting, or a related field.
+ Experience in online advertising industry.
+ Excellent communication skills with the ability to present technical materials to audiences of any size and background.
+ Excellent project management skills with attention to detail.
**About the job**
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out ourvideo ( .
**Responsibilities**
+ Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
+ Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
+ Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
+ Provide quality customer experience by delivering technical value to their online, digital initiatives.
+ Travel as required to meet with Partners/Clients in the region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
7
Account Manager, SBS Engage, Google Customer Solutions
Gurugram, Uttar Pradesh
Google
Posted 2 days ago
Job Viewed
Job Description
Account Manager, SBS Engage, Google Customer Solutions
_corporate_fare_ Google _place_ Gurugram, Haryana, India
**Early**
Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ Experience in advertising, consultative sales, business development, online media environment, or marketing role.
**Preferred qualifications:**
+ Experience in leading and managing multiple projects.
+ Knowledge of traditional and online marketing strategy and products across all digital advertising product areas.
+ Knowledge of the local market.
+ Ability to think about issues and develop recommendations or action plans.
+ Excellent problem-solving skills.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities**
+ Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering an experience to customers.
+ Establish and act as a trusted consultant to expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for business growth.
+ Drive business growth partnerships, business planning/strategy, review, and education for customers.
+ Drive customer growth and contribute to overall team success.
+ Partner with cross-functional teams to enable customer growth.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Gurugram, Haryana, India
**Early**
Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ Experience in advertising, consultative sales, business development, online media environment, or marketing role.
**Preferred qualifications:**
+ Experience in leading and managing multiple projects.
+ Knowledge of traditional and online marketing strategy and products across all digital advertising product areas.
+ Knowledge of the local market.
+ Ability to think about issues and develop recommendations or action plans.
+ Excellent problem-solving skills.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities**
+ Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering an experience to customers.
+ Establish and act as a trusted consultant to expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for business growth.
+ Drive business growth partnerships, business planning/strategy, review, and education for customers.
+ Drive customer growth and contribute to overall team success.
+ Partner with cross-functional teams to enable customer growth.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Solutions Lead Engineer
Uttar Pradesh, Uttar Pradesh
GE Vernova
Posted 2 days ago
Job Viewed
Job Description
**Job Description Summary**
The Grid Automation Customer Support Center of Excellence (CoE) is responsible for the overall after sales support process and function at GA level and the global center of excellence team at PL level, to develop best practices on Customer Support, and lead the Product Lines to achieve strategic objectives defined for GA business.
The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio in Transmission, Distribution, and Industry segments. He/She collaborates with the Regions, Global Supply Chain, Quality, Product Management and R&D teams as required to solve customer requests and define best practices for 1st class customer support.
**Job Description**
The Customer Support Solutions Lead Engineer is responsible to support GA regions on the following topics:
+ Design of solutions for Substation control, Protection and Monitoring for innovative projects, identification of the conformity of standard solutions with customer requirements, and of the possible specific developments and customization of SA product portfolio
+ Design of demonstrators (Proof of Concept) for qualification purpose, promotion, or within the execution of customer projects
+ Differentiate GA offer and bring the most attractive offering to customer needs in term of total cost of ownership, flexibility (adaptability to electrical network operations and maintenance), performances, and life cycle management.
+ Define engineering strategy, for the design of the system architecture regarding interfaces with the primary equipment, communication with IEDs and SCADA, arrangement and setting of the physical and logical communication network, redundancies of all the critical features, optimization of system functions for protection, control, maintenance, data modeling.
+ Audit the project basic and detailed design from regional teams on critical projects at global or regional level, audit of architectures, data bases, validation plans, .
+ Consolidation of application libraries with customer use cases and design templates to be shared with GA Sales, Tendering, Operations, and GA partners in the regions. They will include architectures with corresponding use cases, templates of design documents, data base templates for electrical and graphical data, .
+ Coaching and expertise development of the regional teams so that they can deliver innovative projects fitting with customer expectations.
+ - Site investigations, lead of taskforces on strategic projects
His/her missions cover the complete GA PAC portfolio of products and solutions:
+ Distributed and digital control system DS Agile, including C264 BCU, aView HMI, ethernet switches, RTU platforms iBox, D20, D25, D400, G500.
+ Engineering and maintenance tools, Cyber Security solutions and services
+ Applications of electrical network management.
**Qualifications/Requirements**
Bachelor's degree from an accredited university or college and/or equivalent knowledge/experience in Electrical Engineering
+ Very strong experience of leading technical project execution in grid automation portfolios
+ Good knowledge of Power System and Substation Control & Protection Applications for Transmission, Generation, and Industry segments
+ Excellent written/oral communication and interpersonal skills, customer focused.
+ Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet
+ Strong analytical skills with ability to identify and explain critical issues.
+ Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders, and clients.
+ Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety.
+ Willingness and ability to travel 25% of the time. English (written/spoken) mandatory for the position.
**Nice to Have:**
+ Proven mentoring and coaching abilities, demonstrated ability to motivate & inspire others.
+ Demonstrated strategic awareness combined with tactical implementation capability.
+ Six sigma/lean
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Grid Automation Customer Support Center of Excellence (CoE) is responsible for the overall after sales support process and function at GA level and the global center of excellence team at PL level, to develop best practices on Customer Support, and lead the Product Lines to achieve strategic objectives defined for GA business.
The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio in Transmission, Distribution, and Industry segments. He/She collaborates with the Regions, Global Supply Chain, Quality, Product Management and R&D teams as required to solve customer requests and define best practices for 1st class customer support.
**Job Description**
The Customer Support Solutions Lead Engineer is responsible to support GA regions on the following topics:
+ Design of solutions for Substation control, Protection and Monitoring for innovative projects, identification of the conformity of standard solutions with customer requirements, and of the possible specific developments and customization of SA product portfolio
+ Design of demonstrators (Proof of Concept) for qualification purpose, promotion, or within the execution of customer projects
+ Differentiate GA offer and bring the most attractive offering to customer needs in term of total cost of ownership, flexibility (adaptability to electrical network operations and maintenance), performances, and life cycle management.
+ Define engineering strategy, for the design of the system architecture regarding interfaces with the primary equipment, communication with IEDs and SCADA, arrangement and setting of the physical and logical communication network, redundancies of all the critical features, optimization of system functions for protection, control, maintenance, data modeling.
+ Audit the project basic and detailed design from regional teams on critical projects at global or regional level, audit of architectures, data bases, validation plans, .
+ Consolidation of application libraries with customer use cases and design templates to be shared with GA Sales, Tendering, Operations, and GA partners in the regions. They will include architectures with corresponding use cases, templates of design documents, data base templates for electrical and graphical data, .
+ Coaching and expertise development of the regional teams so that they can deliver innovative projects fitting with customer expectations.
+ - Site investigations, lead of taskforces on strategic projects
His/her missions cover the complete GA PAC portfolio of products and solutions:
+ Distributed and digital control system DS Agile, including C264 BCU, aView HMI, ethernet switches, RTU platforms iBox, D20, D25, D400, G500.
+ Engineering and maintenance tools, Cyber Security solutions and services
+ Applications of electrical network management.
**Qualifications/Requirements**
Bachelor's degree from an accredited university or college and/or equivalent knowledge/experience in Electrical Engineering
+ Very strong experience of leading technical project execution in grid automation portfolios
+ Good knowledge of Power System and Substation Control & Protection Applications for Transmission, Generation, and Industry segments
+ Excellent written/oral communication and interpersonal skills, customer focused.
+ Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet
+ Strong analytical skills with ability to identify and explain critical issues.
+ Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders, and clients.
+ Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety.
+ Willingness and ability to travel 25% of the time. English (written/spoken) mandatory for the position.
**Nice to Have:**
+ Proven mentoring and coaching abilities, demonstrated ability to motivate & inspire others.
+ Demonstrated strategic awareness combined with tactical implementation capability.
+ Six sigma/lean
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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